Presented at the Distance Teaching and Learning Conference in Madison, WI, on August 8th, 2013.

1. Survey says! Uncovering
faculty support needs and
instructional technology
preferences.
Tanya Joosten and Amy Mangrich
University of Wisconsin Milwaukee
LTC.uwm.edu | LTC@uwm.edu

2. Get it
http://tinyurl.com/UWMLTCFacultySurvey

3. About us

4. TechEnhanced
Blended
Online
Traditional
Self-paced
MOOCs
Flex
Faculty development
programs and pedagogical
consultation
Technology training and
support
Evaluation and research
The LTC provides faculty
development and pedagogical
consultation, technology training
and support, and evaluation and
research of an array of course
delivery modes, including tech
enhanced, blended, and online.
Delivery modes
What we do?

5. Digital
Content
AssessmentInteractivity
Learning
experiences

6. Delivery modes
TechEnhanced
Blended
Online
Traditional
Self-paced
MOOCs
Flex
Content
• Text
• Images
• Audio
• Video
Interactivity
• Discussions
• Groups
• Feedback
Assessment
• Written and oral examination
• Discursive
• Portfolio
Pedagogical considerations
For each delivery mode, there are
pedagogical considerations to be made
with regard to content delivery,
interactivity, and assessment.
The UWMLTC faculty development
program and pedagogical consultations
with our team guide instructors in
making decisions about these
considerations.

7. Content
• Text
• Images
• Audio
• Video
Text with
images
Voiceover
PowerPoint
Video
capture,
edit, and
distribution
Synchronous
lecture
Lecture
capture
Open
textbook
authoring
Open
education
resources
D2L Content, iSpring, Pinnacle,
MediaSpace, D2L Online Rooms, BB
Collaborate, Camtasia Relay,
Delicious/Diigo, Pinterest, YouTube,
Vimeo, Flickr, and many open
resources

8. Interactivity
• Discussions
• Groups
• Feedback
Asynchronous
Discussion
Video Chat
Text-based
Chat
Document
Collaboration
Blogs and
Microblogs
Student
Response
Systems
Social Media
D2L Discussions, D2L Groups, D2L
Online Rooms, BB Collaborate,
TurningPoint Clickers, Twitter,
Blogger, Facebook, Google Docs,
Google Hangouts

9. Assessment
• Written examination
• Oral examination
• Discursive
Blueprints
Exam
Development
Item Writing
and
Development
Criterion-
referenced
testing
Discursive
Reflection
Production
D2L Quizzing, D2L ePortfolio, D2L
Dropbox, D2L Rubrics, D2L
Competencies, Learn@UW Import
Tool Respondus, iPad Assignment
Grader, SPSS, Winsteps

10. Purpose

13. Survey
development

14. Survey
methods

15. 386 instructors
completed the survey

16. Gender of respondents
63%
37%
Females Males

17. Classification respondents
43%
40%
12%
5%
Tenure track Teaching academic staff Teaching assistants Other

18. Receiving support
10%
12%
18%
59%
68%
89%
0% 20% 40% 60% 80% 100%
text messaging
instant messaging
web meetings
face-to-face meetings
telephone
email
Agree/Strongly
Agree/Strongly

19. Please identify any other means in which you would like to
receive support for a learning technology.
• “Email”
• “I’m a telephone person as I am off campus—when I use LTC it because I
need point-in-time “walk through” of setting up new technology…”
• “My preference is to seek out help when needed. My needs have always
been met”
• “I like the workshops you offer the faculty—they are very helpful”
• “Online text- or screen-shot based guides”
• “Help sheets written specifically for UWM instructors (rather than those
generated by the company that makes the software)”
• “This was my first time teaching online, and would have liked to have live
online, or at least delayed video access, to the in-person introductory D2L
classes that are offered”
• “Chat activities—audio or video”
• “Could people access particularly good examples of classes to see how they
look and work?”

20. Receiving training
51%
70%
74%
81%
86%
0% 20% 40% 60% 80% 100%
reading manual
f2f workshop
online video
working 1-1
own experimentation
Very/Important
Very/Important

21. Implications of findings: Receiving support and training
• Narrative comments indicated instructor interest in synchronous
online (video, audio, text, etc.) communication
• The LTC is currently exploring the use of synchronous
communication (e.g., Google Hangouts) for instructor support.
• Narrative comments also indicated instructor interest in having
online versions of the current face-to-face workshops.
• The LTC has released online videos where instructors can gain the
skills they would have if they had taken the “D2L: Just the Basics”
face-to-face workshop.
• The LTC is currently designing online opportunities for instructors to
gain pedagogical and technical information regarding
content, assessment, and interactivity.

22. Frequent course tech
37%
45%
45%
68%
86%
0% 20% 40% 60% 80% 100%
D2L dropbox
D2L discussions
online file sharing services
text-based content
email
Very/Frequently
Very/Frequently

23. Implications of findings: Use of course technologies
• These findings coupled with the LMS Task Force findings influence
what should be included in our workshops
• D2L Basics redesign looks to investigate focusing on
Content, Dropbox, and Discussions

24. Contribute
25%
26%
37%
41%
54%
0% 10% 20% 30% 40% 50% 60%
Narrated PowerPoint
Video presentation
Digital Docment
Online Discussions
F2F Preso
Very/Likely
Very/Likely

25. Implications of findings: Instructor resource sharing
• There was a high level of interest in seeing examples of
what other instructors might be doing in their courses.
• With this in mind, the LTC is creating a Virtual Teaching
Lounge which will include:
– interviews with instructors using technology in innovative
ways in their courses.
– examples of assignments and pedagogical
interventions, supplied by instructors.
– information on opportunities for instructors to explore
scholarship of teaching related to learning technologies.
– information on opportunities to present on innovative
teaching strategy.

26. New tech
54%
59%
60%
65%
66%
0% 10% 20% 30% 40% 50% 60% 70%
screencasting
video editing
lecture capturing
course management tools
audio-narrated presos
Very/Interested
Very/Interested

27. Implications of findings: Supporting interest in online
content creation
• Instructors showed interest in a number of learning technologies:
– narrated presentations,
– learning management system tools,
– lecture capturing,
– editing tools (e.g., video, audio, images, etc.),
– screencasting,
– and webconferencing.
• LTC is developing online workshops and tutorials focusing on the
development of media rich content.
• The LTC also offers documentation on tools found in the LMS and
Online Rooms (i.e., webconferencing) on our support blog.
• Through this survey, lecture capturing, and cloud-based media
editing and screencasting tools have been identified as areas to be
researched for allocation.

28. 0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
45.00%
Very interested Somewhat interested Neutral
Somewhat uninterested Very uninterested

29. Open Textbook Authoring

30. Mobile Learning

31. Video Sharing

32. eTexts
• Courseload Pilot

33. Overall Satisfaction
97%
3%

34. • “The fact that I can call and talk to someone at the LTC and they can walk
me through an aspect of D2L is priceless … thank you!!! Your staff is
excellent and I appreciate the knowledge they bring to every question.”
• “I really appreciate your responsiveness – its speed is wonderful. I also
appreciate the number of common questions and solutions that you have
archived in a way that can be found quickly and easily…”
• “The LTC staff are THE BEST! Really, every time I have called, every course
I have taken, every need I have had, there is ALWAYS someone who can
help me, they are excellent, I never feel dumb asking a question…you get
the idea. The LTC is one of the best uses of campus funding we have! My
gratitude to all.”
• “I think you folks are great, and doing the right thing to keep us focused on
using the pedagogical advantages of online work; it is the most stimulating
interchange we have here about how to improve teaching. I very
appreciate the quick and helpful response you’ve given when the musical
examples in my quizzes go wonky! Bravo for your high-
quality, pedagogically oriented work. “
• “They are a shining star at this university. I want some of their Kool-Aid.”
• “Thank you for your constant assistance and on-going research into the
capacities of technology to improve the quality of education as it is
experienced by students.”

35. Contact us
Tanya Joosten and Amy Mangrich
University of Wisconsin Milwaukee
LTC.uwm.edu | LTC@uwm.edu
http://tinyurl.com/UWMLTCFacultySurvey