Explaining the rationale behind a success tracking program for learning gamification, including open badges, within the HR function of your organisation (or as an independent consultant)

1. Success Tracking
Toby Beresford

2. Everyone wants to learn
Learning has gone digital
Photos by Aneta Tumilowicz for the AFEL project at The Open University

3. Learning now happens outside class
Consumption of micro and
nano “snackable” learning
content

4. It doesn’t recognise organisational boundaries
Digital learning knows no
organisational barriers

5. Learners are on a personal transformation journey
Andrzej Marczewski retrained himself
from intranet manager to gamification
consultant
https://blog.rise.global/2017/07/04/7-ways-to-train-for-your-dream-job-lessons-learned/

6. But we still want recognition of achievements
Digital badges visually certify learning
achievements

7. Learners also expect high quality tracking

8. Not just of learning but of adoption and performance
too
Learning is more valuable when put into
practice (adoption) and delivered
improvements (performance)
Learning
Adoption
Performance

9. Tracking is not the same as Monitoring
● Opt in
● Info for user benefit, may or may not be
shared with managers
● No direct link to financial rewards
● Used for Coaching
● Mandatory
●Info for management benefit, may or may not
be shared with users
● Intrinsically linked with financial rewards
●Used for Management

10. Core Principles of “Success Tracking”
Opt In No Prizes Simple Score
57
Storified Positive

11. Success Tracking Programs

12. Personal Brand Success Tracking at PwC

13. Personal Brand Tracking at large co: on rise.global,

14. Faults Performance at UKPN
John Smith

15. A Success Tracking Program at the UN
● Employee Advocacy
program to improve social
media use and reach via staff
● A mix of coaching (social
media best practice), peer
comparison (interviews with
leaders) and tracking
(personal monthly rank and
score)

16. Success Tracking among the Travel 1k
● Travel blogger community tracking to
improve blog performance
● Active Facebook group and
rise.global board, shared thousands of
times
● Similar blogger engagement with
Parent Blogger Club

17. 7
6
1Collaborative
Workshop
Score
Algorithm
Design
League
Structure
Design
Data
Collection
Program
Comms &
Positioning
Score
Calculation
and
Distribution
Coaching &
Networking
How to
Deliver
Success
Tracking
2
3
45

18. Key takeaways
● Learners are seeking new programs that support their personal journey –
both inside and outside the organisation.
● To succeed, programs must provide a mix of coaching, peer to peer
networking and tracking.