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Social responsibility
     manager – new EU
        certification


dr. Tomislav Rozman, dr. Romana Vade Horvat, mag. Vesna Lešnik
                     Štefotič, Zmago Fluks


      4th Conference of DOBA Faculty - DYNAMIC ENTREPRENEURSHIP FOR THE ECONOMY GROWTH
                    Promoting sustainable growth for the prosperity and new jobs – Maribor, 7 May 2012
Agenda

•   About the project
•   Objectives, results, partners
•   Social responsibility
•   The course structure
•   ECQA certification
•   Similar courses and certifications




     This project has been funded with support from the European Commission.

     This publication [communication] reflects the views only of the author, and the
     Commission cannot be held responsible for any use which may be made of the
     information contained therein.
Why?
Photo: Janez Medvešek
About the project

Project acronym:                           SOCIRES
Project title:                             Social Responsibilities Training and Certification Schema

Project number:                            510098-LLP-1-2010-1-SI-LEONARDO-LMP
Sub-programme or KA:                       Multilateral projects for Development of innovation

Project website:                           www.socires.eu


Duration:                            From 01/01/2011
                                        To 31/12/2012
Beneficiary organisation:                  Slovenian institute for standardization
Project coordinator:                       Tomislav Rozman, Romana Vade Horvat (WPs and
                                           deliverables), Marjetka Strle Vidali (financial)
Project coordinator organisation:          proHuman Cooperation and Business Management

Project coordinator telephone number:      +386 41 692 020
Project coordinator email address:         tomislav.rozman@bicero.com
Project partners
•   Slovenski inštitut za standardizacijo, Slovenia, co-ordinator

•   proHUMAN d.o.o., Slovenia, technical coordinator

•   Gustav-Siewerth Akademie, Germany

•   SIBAC Gmbh, Germany

•   Universidad de Alcalá, Spain

•   I.S.C.N. GesmbH, Austria

•   Alexander Technological Educational Institute of Thessaloniki,
    Greece

•   Dennis Gabor College, Hungary
Project Objectives
•   Development of training and certification schema for social responsibility area
•   Development of Training Package for Social Responsibility Manager (SOCIRES)
       • Training material: structure and content for trainings, exercises
       • Pool of Exam questions
       • Development of eLearning Portal (Portal available and Content of
           training material uploaded)

•   Trials of the training package and certification schema on 260 participants

•   Assurance of sustainability of SOCIRES training program
       • Trainings (80 participants)
       • Train the Trainers (16 Trainers)
       • Introduction into ECQA schema (www.ecqa.org)

•   Dissemination of information about importance of the Social responsibility topic
    on the market
Potential users of project results

Need for SR skilled employees in:

• companies / organizations – to improve own SR awareness
  and status
• governmental and other important decision making
  bodies - to monitor the SR influence and status of certain
  organizations in local environment
• non-governmental bodies and organizations aiming to
  improve SR status in society – to manage own activities more
  efficiently
• Society in general - The change starts with you.
Training content
•   Social Responsibility Manager (SRM) will obtain knowledge on:
     – core principles of social responsibilities (as defined in ISO 26000),

     – other models and related knowledge (like Ethics in Business)

     – identification of organization's SR stakeholders,

     – methods for analyzing the alignment of business processes to SR
       requirements,

     – definition of SR processes in org. and improvement of business processes,

     – SR related monitoring and relevant models for reviewing SRs

     – continuous improvement of SR, etc.
Training content (details)

Unit/Element   Title
U1             Understanding social
               responsibility
SRM.U1.E1                             Understanding and
                                      recognizing social
                                      responsibility
SRM.U1.E2                             Principles of social
                                      responsibility

SRM.U1.E3                             Stakeholder identification
                                      and engagement
U2 – Core subjects of social responsibility



U2          Core subjects of
            social responsibility
SRM.U2.E1                           Organizational governance
SRM.U2.E2                           Human rights
SRM.U2.E3                           The environment
SRM.U2.E4                           Fair operating practices
SRM.U2.E6                           Community involvement and development
SRM.U2.E7                           Labour practices
U3 – Processes for SR management

U3          Processes for SR
            management
SRM.U3.E1                      Identification of SR in an
                               organization
SRM.U3.E2                      Integration of SRM into
                               organization
SRM.U3.E3                      Communication on social
                               responsibility
SRM.U3.E4                      SR Credibility and initiatives
SRM.U3.E5                      Sustainability of SRM System
Similar trainings & certifications
 Title                           Author                             Languages       Certifications
 ECQA Certified Social           ECQA SRM JRC (Slovenski inštitut EN, SI, HU, ES,   Yes
 Responsibility Manager          za standardizacijo, proHuman      EL, GER
                                 d.o.o., Gustav-Siewerth
                                 Akademie, SIBAC Gmbh,
                                 Universidad de Alcala – UAH,
                                 I.S.C.N. GesmbH, Alexander
                                 Technological Educational
                                 Institute of Thessaloniki, Dennis
                                 Gabor College - DGC)


 CSR Masterclass                 One4All                            EN              No.
 ISO 26000 Guidance on Social Kinelea                               EN              No.
 Responsibility
 Sustainability and Corporate    Environmental Academy              EN              Yes
 Social Responsibility
 Corporate Social Responsibility CBI (Ministry of Foreign Affairs of EN             No.
 Training                        the Netherlands)
Similar trainings & certifications
 Title                        Author                            Languages         Certifications
 Certificate and Diploma of   Corporate Social Responsibility   EN, FR            Yes
 Advanced Studies in CSR      (Universite de Geneve, mhc
                              international ltd, HEC Geneve)
 Introduction to Corporate    UNITAR                            EN                No.
 Social Responsibility
 Social Responsibility        AENOR                             EN, ES            Yes
 Management RS-10
 Social Responsibility        KELMAC Group                      EN                Yes
 Management Systems
 Approved CSR Practitioner    Centre for Sustainability and     EN                No.
                              Exelence
 HERMES-OSR training          HERMES-R                          EN, RO, FR, PT,   Yes
                                                                BU
 CSI EU                       PREPARE                           EN                No.
 ISO 26000 training           Two Tomorrows                     EN                No.
 CSR Certified Program        CSR Company International         EN                Yes
Comparison with other SR trainings

• SOCIRES – ECQA Certified Social Resposibility Manager
   – 
      • Multilingual (EN, SI, EL, HU, ES, GER)
      • EU certification
      • E-learning AND live tranings
      • Well established training and certification system
      • Designer of the course: faculties AND companies
      • Based on ISO 26000
      • For everyone, not only companies
   – 
      • New on the market
ECQA – European Certification and Qualification organization:
  o Is a non-profit association, joining institutions and thousands of professionals
    from all over Europe and abroad.
  o Provides a Europe wide unified certification schema for numerous
    professions.
  o Brings together experts from the market and supports the definition and
    development of the knowledge (Skills Sets) required for professions.
  o Defines and verifies quality criteria for Training organizations and Trainers to
    ensure the same level of training all over the world.
  o Promotes all certified professionals.




                                                          © ecqa 2010
Stakeholders and Key Relationships in Certification Process




                                          © ecqa 2010
Modularity in ECQA Certified Professions

                                                The same structure for:
                                                    •
                                                    Trainings
                                                    •
                                                    Self test
                                                    •
                                                    Exam
                                                    •
                                                    Certificate




Consistent with EQF
                                           © ecqa 2010
Project status

• Until now:
   – Learning material (training content) finished
   – Trial trainings in progress
   – E-learning platform almost finished
   – Exam platform finished
   – Dissemination (marketing of project results)



• TODO:
   – Another round of trial trainings in Oct 2012 (your chance to
     apply!)
   – E-learning (your chance to apply!)
Conclusion



                 We live in a society of interdependence.
                           (Greater than ever!)

 Behavior of each individual or organization influences many, many others.


                       Socially responsible behavior
                            improves our lives!


Therefore: Become Certified Social Responsibility Manager – apply now for:

                           -free live/online training
                        -free exam and certification

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Social Responsibility Manager EU Certification

  • 1. Social responsibility manager – new EU certification dr. Tomislav Rozman, dr. Romana Vade Horvat, mag. Vesna Lešnik Štefotič, Zmago Fluks 4th Conference of DOBA Faculty - DYNAMIC ENTREPRENEURSHIP FOR THE ECONOMY GROWTH Promoting sustainable growth for the prosperity and new jobs – Maribor, 7 May 2012
  • 2. Agenda • About the project • Objectives, results, partners • Social responsibility • The course structure • ECQA certification • Similar courses and certifications This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
  • 5. About the project Project acronym: SOCIRES Project title: Social Responsibilities Training and Certification Schema Project number: 510098-LLP-1-2010-1-SI-LEONARDO-LMP Sub-programme or KA: Multilateral projects for Development of innovation Project website: www.socires.eu Duration: From 01/01/2011 To 31/12/2012 Beneficiary organisation: Slovenian institute for standardization Project coordinator: Tomislav Rozman, Romana Vade Horvat (WPs and deliverables), Marjetka Strle Vidali (financial) Project coordinator organisation: proHuman Cooperation and Business Management Project coordinator telephone number: +386 41 692 020 Project coordinator email address: tomislav.rozman@bicero.com
  • 6. Project partners • Slovenski inštitut za standardizacijo, Slovenia, co-ordinator • proHUMAN d.o.o., Slovenia, technical coordinator • Gustav-Siewerth Akademie, Germany • SIBAC Gmbh, Germany • Universidad de Alcalá, Spain • I.S.C.N. GesmbH, Austria • Alexander Technological Educational Institute of Thessaloniki, Greece • Dennis Gabor College, Hungary
  • 7. Project Objectives • Development of training and certification schema for social responsibility area • Development of Training Package for Social Responsibility Manager (SOCIRES) • Training material: structure and content for trainings, exercises • Pool of Exam questions • Development of eLearning Portal (Portal available and Content of training material uploaded) • Trials of the training package and certification schema on 260 participants • Assurance of sustainability of SOCIRES training program • Trainings (80 participants) • Train the Trainers (16 Trainers) • Introduction into ECQA schema (www.ecqa.org) • Dissemination of information about importance of the Social responsibility topic on the market
  • 8. Potential users of project results Need for SR skilled employees in: • companies / organizations – to improve own SR awareness and status • governmental and other important decision making bodies - to monitor the SR influence and status of certain organizations in local environment • non-governmental bodies and organizations aiming to improve SR status in society – to manage own activities more efficiently • Society in general - The change starts with you.
  • 9. Training content • Social Responsibility Manager (SRM) will obtain knowledge on: – core principles of social responsibilities (as defined in ISO 26000), – other models and related knowledge (like Ethics in Business) – identification of organization's SR stakeholders, – methods for analyzing the alignment of business processes to SR requirements, – definition of SR processes in org. and improvement of business processes, – SR related monitoring and relevant models for reviewing SRs – continuous improvement of SR, etc.
  • 10. Training content (details) Unit/Element Title U1 Understanding social responsibility SRM.U1.E1 Understanding and recognizing social responsibility SRM.U1.E2 Principles of social responsibility SRM.U1.E3 Stakeholder identification and engagement
  • 11. U2 – Core subjects of social responsibility U2 Core subjects of social responsibility SRM.U2.E1 Organizational governance SRM.U2.E2 Human rights SRM.U2.E3 The environment SRM.U2.E4 Fair operating practices SRM.U2.E6 Community involvement and development SRM.U2.E7 Labour practices
  • 12. U3 – Processes for SR management U3 Processes for SR management SRM.U3.E1 Identification of SR in an organization SRM.U3.E2 Integration of SRM into organization SRM.U3.E3 Communication on social responsibility SRM.U3.E4 SR Credibility and initiatives SRM.U3.E5 Sustainability of SRM System
  • 13. Similar trainings & certifications Title Author Languages Certifications ECQA Certified Social ECQA SRM JRC (Slovenski inštitut EN, SI, HU, ES, Yes Responsibility Manager za standardizacijo, proHuman EL, GER d.o.o., Gustav-Siewerth Akademie, SIBAC Gmbh, Universidad de Alcala – UAH, I.S.C.N. GesmbH, Alexander Technological Educational Institute of Thessaloniki, Dennis Gabor College - DGC) CSR Masterclass One4All EN No. ISO 26000 Guidance on Social Kinelea EN No. Responsibility Sustainability and Corporate Environmental Academy EN Yes Social Responsibility Corporate Social Responsibility CBI (Ministry of Foreign Affairs of EN No. Training the Netherlands)
  • 14. Similar trainings & certifications Title Author Languages Certifications Certificate and Diploma of Corporate Social Responsibility EN, FR Yes Advanced Studies in CSR (Universite de Geneve, mhc international ltd, HEC Geneve) Introduction to Corporate UNITAR EN No. Social Responsibility Social Responsibility AENOR EN, ES Yes Management RS-10 Social Responsibility KELMAC Group EN Yes Management Systems Approved CSR Practitioner Centre for Sustainability and EN No. Exelence HERMES-OSR training HERMES-R EN, RO, FR, PT, Yes BU CSI EU PREPARE EN No. ISO 26000 training Two Tomorrows EN No. CSR Certified Program CSR Company International EN Yes
  • 15. Comparison with other SR trainings • SOCIRES – ECQA Certified Social Resposibility Manager –  • Multilingual (EN, SI, EL, HU, ES, GER) • EU certification • E-learning AND live tranings • Well established training and certification system • Designer of the course: faculties AND companies • Based on ISO 26000 • For everyone, not only companies –  • New on the market
  • 16. ECQA – European Certification and Qualification organization: o Is a non-profit association, joining institutions and thousands of professionals from all over Europe and abroad. o Provides a Europe wide unified certification schema for numerous professions. o Brings together experts from the market and supports the definition and development of the knowledge (Skills Sets) required for professions. o Defines and verifies quality criteria for Training organizations and Trainers to ensure the same level of training all over the world. o Promotes all certified professionals. © ecqa 2010
  • 17. Stakeholders and Key Relationships in Certification Process © ecqa 2010
  • 18. Modularity in ECQA Certified Professions The same structure for: • Trainings • Self test • Exam • Certificate Consistent with EQF © ecqa 2010
  • 19. Project status • Until now: – Learning material (training content) finished – Trial trainings in progress – E-learning platform almost finished – Exam platform finished – Dissemination (marketing of project results) • TODO: – Another round of trial trainings in Oct 2012 (your chance to apply!) – E-learning (your chance to apply!)
  • 20. Conclusion We live in a society of interdependence. (Greater than ever!) Behavior of each individual or organization influences many, many others. Socially responsible behavior improves our lives! Therefore: Become Certified Social Responsibility Manager – apply now for: -free live/online training -free exam and certification