SlideShare una empresa de Scribd logo
1 de 9
Descargar para leer sin conexión
Liveblog Of Apple's Q3 2015
Earnings Call
October 27, 2015
Live notes from the earnings call:
5:03: Tim Cook is talking, running over the numbers. Largest absolute
revenue growth ever for fiscal year. We returned $53 billion through
dividends and share repurchases. We completed 15 acquisitions. We are
ending year on a high note with a record breaking Sept quarter.
Momentum remains strong for iPhone.
5:06: Strong interest around the world. Getting great feeback on new
features. We exited quarter with demand outstripping supply.
The Mac outperformed the PC market.
Sales of Apple Watch sales were up sequentially and ahead of our
expectations. I have heard from customers who say the Apple Watch is
saving their lives.
5:08: revenue in China nearly doubled. I just returned from China.
We started taking orders for the new Apple TV and it was a huge first
day. We built a new foundation around our TV vision with TVOS.
5:09: Next month we will ship iPad Pro, which will enable new
generation of apps.
5:10: Talking about Apple Music: 15 million accounts, 6.5 million paying
customers. Bringing Apple Music to China. Apple Pay seeing double digit
growth month over month. Apple Pay now supports merchat rewards,
popular retailers will come online. American Express will bring Apple
Pay to customers in certain global markets this year and next.
5:11: 40 million people using Apple News, says Tim Cook.
5:14: CFO Luca Maestri takes over. China revenue grew 99%. Emerging
market strong overall. Company gross margin up sequentially, better
than expected mostly due to low costs.
5:15: Talking iPhone ... up 120% in Mainland China.
5:16: Next, talk about Mac. Extended running trend of PC market share
gains. Mac growth driven by response to new Macbook. Sales of MB Pro
remain strong.
5:17: iPad sell through 10.3 million as we reduced inventory. iPad
customer metrics remain positive. 97% customer satisifaction. 70% of
people planning to buy a tablet plan to buy an iPad, per ChangeWave
survery.
In markets where we compete, we do well. We have 73% of tablets over
$200 in US.
5:19: Talking about deal with IBM. Saying IBM saves money with Macs
on support costs which would be good for everyone.
5:20: New record for services, due to apps, which was up 25%. Growth in
China, App Store revenue up 127%. Momentum in China has been
tremendous.
5:21: Revenue from other products up 61% thanks to Apple Watch.
Retail: We opened 7, 463 stores worldwide. We expect 40-50 stores in
fiscal 2016.
5:22: Cash is up $2.8 billion. We did $5.8 billion of term debt. Returned
$17 billion to investors, $3 billion in dividends, $14 billion in share
purchases. We have done over $143 billion of our $200 billion program.
5:24: Outlook time.
5:25: Q&A TIME
Katy Huberty, MS: Low single digit revenue growth, how do you get
comfortable Apple isn't ex-growth?
Tim: Consider the constant currency, if you do that our guidnace is
8-11%. We have a 700 basis point FX headwind. It's quite good
underneath that. Zooming out, here's what I see: We believe iPhone will
grow in Q1, base that on what we are seeing from a switcher POV, highest
rate on record at 30% last Q. Look at upgraded that were in the install
base prior to 6 and 6 Plus and that is in the lower 30%. Our performance
in emerging markets, our market share is low, and the LTE penetration
is quite low. Also, look at China, as I've said before, we see an enormoys
change in China over the next several years. Latest from McKinsey, look
back 50 million in middle class in next 5 years it will be 10X that and we
are well positioned there. Not the only market we are working on,
impressed with Vietnam, Indonesia, and India.
Apple TV off to a great start, Apple Watch just starting, App Store hit a
new record, happy with early days of Apple Music, with people moving
from free trial. Enterprise business is not to be underestimated. We have
a $25 billion business built. Our penetration is low, but we have
significant actions to deepen that. Everyone I look, I see opportunity.
5:30: Huberty follow up. More you can do in services?
Tim: App Store up 25% last Q. Some of these upgrade programs in the
market, we think in aggregate they may reduce upgrade cycles, and the
iPhone sold to someone else hits a price point we're not hitting today,
which could fuel the services revenue which we did well on last quarter.
5:31: Gene Munster: How do you think about iPhone upgrade cycle
compressing?
Tim: Our view is that we do think the broader upgrade programs, not
just ours in retail that is relatively small to total iPhone sales, but the
carriers are offering these plans. We think it would have a positive
impact. We do like that it creates a market for an iPhone at a different
price point. It also seems like from a roll out POV, you will see these
plans offered in some derivation in over a dozen countries, not as
pervasive as the US.
Luca: From financial perspective, it is a purchase, not a lease, we
recognize revenue up front.
5:35: Toni Sacconaghi from Bernstein. Q1 will benefit from 3 extra weeks
in China, and more of those initial launch days, only 2 in September Q.
So, I guess investor concern December is a structurally advantaged
quarter, but if we look out, wouldn't that point to notably lower seasonal
growth in the March quarter?
Tim: We don't guide beyond December, but I do think about Macro
things, Android switcher, iPhone momentum in emerging markets, LTE
penetration, upgrade programs, these are not one time things, these are
long time things. When you start with low 30s in terms of iPhone 6/6+
that leaves head room beyond December. Our forecasting doesn't work
how you articulated it. To be clear, I am not agreeing with your point.
Toni: Gains from currency hedging, several billion. Currency hedges
rolling off and being replaced with hedges that have less of an impact?
How will that impact P&L, how will that impact qualitatively or
directionally?
Luca: We have portfolio of hedge contracts, proviodes margins, that
diminishes over time. That protection will come off. There are some
currencies we can not hedge. I think, and my conclusion the guidance for
Q1 is incredible given the FX headwinds. How do we deal with them? We
continue to hedge.
5:40: Shannon Cross: Enterprise business, how do you attack that
market?
Tim: From a product POV, we change iOS with more enterprise features,
and continue with that cadence. From go-to-market, we are working with
IBM. Working with 75 ability partners.
5:42: More color on China?
Tim: If you look at China, we grew 87%. We've been able to grow without
hte market growing (in smartphones). iPhone 6 #1 selling in mainland
China, iPhone 6+ was #3. Economic question, which I know there's been
a lot of attention on. If I were to shut off my web and my TV and just look
at how many people are coming in our stores and look at our sales trend,
I wouldn't know there was any economic issue at all in China. I don't
know how unique we are in that. I think there's a misunderstanding in
the western world about China. I don't think Apple's results are
dependent on minor changes. Area that it's currently operating in, hard
to tell a difference at the consumer level, so we're very bullish in it. We're
investing in China for the decades ahead. As we look at it, our own views
is that China will be Apple's top market in the world and that's not just
for sales, the developer community is growing faster than any other in
the world. I was very impressed with the developers I met last week.
5:46: Steve Milunovich: In terms of selling to customers, why 33% for
install base upgraded? Clarity on switch number?
Tim: Switchers: Customers who purchased an iPhone and replaced a
smartphone, 30% switched from Android. That number is the largest
we've ever recorded. Huge number.
In terms of 2016 v 2015 new customers. It's hard to predict. Happy with
how we're doing. I know there is a fixation on the upgrade rate. When I
look, I feel good it's a low number because that means there's 69% of
people out there that havent bothered to upgrade, that's a large number.
Do I think it has any link to consistincy. iPhone upgrade plans, only
future will tell, but seems like it will accelerate upgrades. I don't know if
we will have more new or not, but that is always our objective. Nobody
asking about iPad on the call.
5:51: New Goldman Sachs analyst: What percent of iPhone go to install
base?
Tim: I don't know answer to question.
The reason I can't answer, we don't look in aggregate. We look by iPhone
model by country, what percent going to a first iPhone buyer. China as
an example, over 50% that bought a 6 and a 6 Plus buying first iPhone.
As you move down the line, that goes up. So a 5S is higher in most
countries. That gives you a feel for an important market and where the
numbers are.
5:53: Amit from RBC: Gross margins. What is FX dynamic?
Luca: puts and takes on this ... positive margin from seasonal. Seen
commodity market that has been favorable. We expect it to remain
favorable.
5:56: Rod Hall, from JP Morgan. Mix on iPhone 6 v 6S? Any difference
between that and 5/5S.
The iPhone 6S is the most popular iPhone we sell. Has there been a
change? iPhone 6 + 6+ and compare to last year's 5S, we are doing better
at that price point than we were doing previously.
Follow up: can you imagine doing activation from elsewhere?
Tim: We solved that in 2007, but had to change it to scale in a major
way. Always in our mind from customer service we want things as easy as
possible. There many different plans that people come in for.
AND WE ARE ALL DONE
 

Más contenido relacionado

Similar a Liveblog of Apple's Q3 2015 Earnings Call of October 27, 2015

Apple Earnings Call - 4th Quarter 2011
Apple Earnings Call - 4th Quarter 2011Apple Earnings Call - 4th Quarter 2011
Apple Earnings Call - 4th Quarter 2011
Tommy Toy
 
Greenlight q3-2013
Greenlight q3-2013Greenlight q3-2013
Greenlight q3-2013
Frank Ragol
 
Running head TEAM PAPER TEAM PAPER-A competitive analysis.docx
Running head TEAM PAPER TEAM PAPER-A competitive analysis.docxRunning head TEAM PAPER TEAM PAPER-A competitive analysis.docx
Running head TEAM PAPER TEAM PAPER-A competitive analysis.docx
agnesdcarey33086
 
Gafanomics - Quarterly - Episode 4 (Q4FY19)
Gafanomics - Quarterly - Episode 4 (Q4FY19) Gafanomics - Quarterly - Episode 4 (Q4FY19)
Gafanomics - Quarterly - Episode 4 (Q4FY19)
Fabernovel
 

Similar a Liveblog of Apple's Q3 2015 Earnings Call of October 27, 2015 (20)

Apple Earnings Call - 4th Quarter 2011
Apple Earnings Call - 4th Quarter 2011Apple Earnings Call - 4th Quarter 2011
Apple Earnings Call - 4th Quarter 2011
 
Bust2Boom: Are you ready for the recovery
Bust2Boom: Are you ready for the recoveryBust2Boom: Are you ready for the recovery
Bust2Boom: Are you ready for the recovery
 
20130723 game industry trend
20130723 game industry trend20130723 game industry trend
20130723 game industry trend
 
Digital Marketing Trends 2017
Digital Marketing Trends 2017Digital Marketing Trends 2017
Digital Marketing Trends 2017
 
App Annie: The State of Mobile 2021
App Annie: The State of Mobile 2021App Annie: The State of Mobile 2021
App Annie: The State of Mobile 2021
 
Light Business Overview
Light Business OverviewLight Business Overview
Light Business Overview
 
How To Pitch An Angel
How To Pitch An AngelHow To Pitch An Angel
How To Pitch An Angel
 
How To Pitch An Angel
How To Pitch An AngelHow To Pitch An Angel
How To Pitch An Angel
 
Pax global 1H 2020 transcript
Pax global 1H 2020 transcriptPax global 1H 2020 transcript
Pax global 1H 2020 transcript
 
State of The App Store & Role of Mobile Gaming, 2015
State of The App Store & Role of Mobile Gaming, 2015 State of The App Store & Role of Mobile Gaming, 2015
State of The App Store & Role of Mobile Gaming, 2015
 
Gafanomics - The Quarterly - Episode 2 (Q2FY19)
Gafanomics - The Quarterly - Episode 2 (Q2FY19)Gafanomics - The Quarterly - Episode 2 (Q2FY19)
Gafanomics - The Quarterly - Episode 2 (Q2FY19)
 
10 trends that are shaping the world of mobile gaming
10 trends that are shaping the world of mobile gaming10 trends that are shaping the world of mobile gaming
10 trends that are shaping the world of mobile gaming
 
Market Analysis Report
Market Analysis ReportMarket Analysis Report
Market Analysis Report
 
Onword to 2020
Onword to 2020Onword to 2020
Onword to 2020
 
Retail Earnings Calls Summary (Late 2018) from Forrester
Retail Earnings Calls Summary (Late 2018) from ForresterRetail Earnings Calls Summary (Late 2018) from Forrester
Retail Earnings Calls Summary (Late 2018) from Forrester
 
Greenlight q3-2013
Greenlight q3-2013Greenlight q3-2013
Greenlight q3-2013
 
Running head TEAM PAPER TEAM PAPER-A competitive analysis.docx
Running head TEAM PAPER TEAM PAPER-A competitive analysis.docxRunning head TEAM PAPER TEAM PAPER-A competitive analysis.docx
Running head TEAM PAPER TEAM PAPER-A competitive analysis.docx
 
Apple Inc
Apple IncApple Inc
Apple Inc
 
Asia Pacific Smartphone Market Outlook from 2015 to 2021
Asia Pacific Smartphone Market Outlook from 2015 to 2021Asia Pacific Smartphone Market Outlook from 2015 to 2021
Asia Pacific Smartphone Market Outlook from 2015 to 2021
 
Gafanomics - Quarterly - Episode 4 (Q4FY19)
Gafanomics - Quarterly - Episode 4 (Q4FY19) Gafanomics - Quarterly - Episode 4 (Q4FY19)
Gafanomics - Quarterly - Episode 4 (Q4FY19)
 

Último

Terna - 1Q 2024 Consolidated Results Presentation
Terna - 1Q 2024 Consolidated Results PresentationTerna - 1Q 2024 Consolidated Results Presentation
Terna - 1Q 2024 Consolidated Results Presentation
Terna SpA
 
Corporate Presentation Probe Canaccord Conference 2024.pdf
Corporate Presentation Probe Canaccord Conference 2024.pdfCorporate Presentation Probe Canaccord Conference 2024.pdf
Corporate Presentation Probe Canaccord Conference 2024.pdf
Probe Gold
 

Último (20)

SME IPO Opportunity and Trends of May 2024
SME IPO Opportunity and Trends of May 2024SME IPO Opportunity and Trends of May 2024
SME IPO Opportunity and Trends of May 2024
 
Diligence Checklist for Early Stage Startups
Diligence Checklist for Early Stage StartupsDiligence Checklist for Early Stage Startups
Diligence Checklist for Early Stage Startups
 
Financial Results for the Fiscal Year Ended March 2024
Financial Results for the Fiscal Year Ended March 2024Financial Results for the Fiscal Year Ended March 2024
Financial Results for the Fiscal Year Ended March 2024
 
Camil Institutional Presentation_Mai24.pdf
Camil Institutional Presentation_Mai24.pdfCamil Institutional Presentation_Mai24.pdf
Camil Institutional Presentation_Mai24.pdf
 
Terna - 1Q 2024 Consolidated Results Presentation
Terna - 1Q 2024 Consolidated Results PresentationTerna - 1Q 2024 Consolidated Results Presentation
Terna - 1Q 2024 Consolidated Results Presentation
 
countries with the highest gold reserves in 2024
countries with the highest gold reserves in 2024countries with the highest gold reserves in 2024
countries with the highest gold reserves in 2024
 
Teck Supplemental Information, May 2, 2024
Teck Supplemental Information, May 2, 2024Teck Supplemental Information, May 2, 2024
Teck Supplemental Information, May 2, 2024
 
Teekay Tankers Q1-24 Earnings Presentation
Teekay Tankers Q1-24 Earnings PresentationTeekay Tankers Q1-24 Earnings Presentation
Teekay Tankers Q1-24 Earnings Presentation
 
Osisko Development - Investor Presentation - May 2024
Osisko Development - Investor Presentation - May 2024Osisko Development - Investor Presentation - May 2024
Osisko Development - Investor Presentation - May 2024
 
Nicola Mining Inc. Corporate Presentation May 2024
Nicola Mining Inc. Corporate Presentation May 2024Nicola Mining Inc. Corporate Presentation May 2024
Nicola Mining Inc. Corporate Presentation May 2024
 
Western Copper and Gold - May 2024 Presentation
Western Copper and Gold - May 2024 PresentationWestern Copper and Gold - May 2024 Presentation
Western Copper and Gold - May 2024 Presentation
 
AMG Quarterly Investor Presentation May 2024
AMG Quarterly Investor Presentation May 2024AMG Quarterly Investor Presentation May 2024
AMG Quarterly Investor Presentation May 2024
 
Teekay Corporation Q1-24 Earnings Results
Teekay Corporation Q1-24 Earnings ResultsTeekay Corporation Q1-24 Earnings Results
Teekay Corporation Q1-24 Earnings Results
 
ITAU EQUITY_STRATEGY_WARM_UP_20240505 DHG.pdf
ITAU EQUITY_STRATEGY_WARM_UP_20240505 DHG.pdfITAU EQUITY_STRATEGY_WARM_UP_20240505 DHG.pdf
ITAU EQUITY_STRATEGY_WARM_UP_20240505 DHG.pdf
 
Camil Institutional Presentation_Mai24.pdf
Camil Institutional Presentation_Mai24.pdfCamil Institutional Presentation_Mai24.pdf
Camil Institutional Presentation_Mai24.pdf
 
The Leonardo 1Q 2024 Results Presentation
The Leonardo 1Q 2024 Results PresentationThe Leonardo 1Q 2024 Results Presentation
The Leonardo 1Q 2024 Results Presentation
 
Osisko Gold Royalties Ltd - Corporate Presentation, May 2024
Osisko Gold Royalties Ltd - Corporate Presentation, May 2024Osisko Gold Royalties Ltd - Corporate Presentation, May 2024
Osisko Gold Royalties Ltd - Corporate Presentation, May 2024
 
Corporate Presentation Probe Canaccord Conference 2024.pdf
Corporate Presentation Probe Canaccord Conference 2024.pdfCorporate Presentation Probe Canaccord Conference 2024.pdf
Corporate Presentation Probe Canaccord Conference 2024.pdf
 
Collective Mining | Corporate Presentation - May 2024
Collective Mining | Corporate Presentation - May 2024Collective Mining | Corporate Presentation - May 2024
Collective Mining | Corporate Presentation - May 2024
 
Osisko Gold Royalties Ltd - Q1 2024 Results
Osisko Gold Royalties Ltd - Q1 2024 ResultsOsisko Gold Royalties Ltd - Q1 2024 Results
Osisko Gold Royalties Ltd - Q1 2024 Results
 

Liveblog of Apple's Q3 2015 Earnings Call of October 27, 2015

  • 1. Liveblog Of Apple's Q3 2015 Earnings Call October 27, 2015 Live notes from the earnings call: 5:03: Tim Cook is talking, running over the numbers. Largest absolute revenue growth ever for fiscal year. We returned $53 billion through dividends and share repurchases. We completed 15 acquisitions. We are ending year on a high note with a record breaking Sept quarter. Momentum remains strong for iPhone.
  • 2. 5:06: Strong interest around the world. Getting great feeback on new features. We exited quarter with demand outstripping supply. The Mac outperformed the PC market. Sales of Apple Watch sales were up sequentially and ahead of our expectations. I have heard from customers who say the Apple Watch is saving their lives. 5:08: revenue in China nearly doubled. I just returned from China. We started taking orders for the new Apple TV and it was a huge first day. We built a new foundation around our TV vision with TVOS. 5:09: Next month we will ship iPad Pro, which will enable new generation of apps. 5:10: Talking about Apple Music: 15 million accounts, 6.5 million paying customers. Bringing Apple Music to China. Apple Pay seeing double digit growth month over month. Apple Pay now supports merchat rewards, popular retailers will come online. American Express will bring Apple Pay to customers in certain global markets this year and next. 5:11: 40 million people using Apple News, says Tim Cook. 5:14: CFO Luca Maestri takes over. China revenue grew 99%. Emerging market strong overall. Company gross margin up sequentially, better than expected mostly due to low costs. 5:15: Talking iPhone ... up 120% in Mainland China.
  • 3. 5:16: Next, talk about Mac. Extended running trend of PC market share gains. Mac growth driven by response to new Macbook. Sales of MB Pro remain strong. 5:17: iPad sell through 10.3 million as we reduced inventory. iPad customer metrics remain positive. 97% customer satisifaction. 70% of people planning to buy a tablet plan to buy an iPad, per ChangeWave survery. In markets where we compete, we do well. We have 73% of tablets over $200 in US. 5:19: Talking about deal with IBM. Saying IBM saves money with Macs on support costs which would be good for everyone. 5:20: New record for services, due to apps, which was up 25%. Growth in China, App Store revenue up 127%. Momentum in China has been tremendous. 5:21: Revenue from other products up 61% thanks to Apple Watch. Retail: We opened 7, 463 stores worldwide. We expect 40-50 stores in fiscal 2016. 5:22: Cash is up $2.8 billion. We did $5.8 billion of term debt. Returned $17 billion to investors, $3 billion in dividends, $14 billion in share purchases. We have done over $143 billion of our $200 billion program. 5:24: Outlook time.
  • 4. 5:25: Q&A TIME Katy Huberty, MS: Low single digit revenue growth, how do you get comfortable Apple isn't ex-growth? Tim: Consider the constant currency, if you do that our guidnace is 8-11%. We have a 700 basis point FX headwind. It's quite good underneath that. Zooming out, here's what I see: We believe iPhone will grow in Q1, base that on what we are seeing from a switcher POV, highest rate on record at 30% last Q. Look at upgraded that were in the install base prior to 6 and 6 Plus and that is in the lower 30%. Our performance in emerging markets, our market share is low, and the LTE penetration is quite low. Also, look at China, as I've said before, we see an enormoys change in China over the next several years. Latest from McKinsey, look back 50 million in middle class in next 5 years it will be 10X that and we are well positioned there. Not the only market we are working on, impressed with Vietnam, Indonesia, and India. Apple TV off to a great start, Apple Watch just starting, App Store hit a new record, happy with early days of Apple Music, with people moving from free trial. Enterprise business is not to be underestimated. We have a $25 billion business built. Our penetration is low, but we have significant actions to deepen that. Everyone I look, I see opportunity. 5:30: Huberty follow up. More you can do in services? Tim: App Store up 25% last Q. Some of these upgrade programs in the market, we think in aggregate they may reduce upgrade cycles, and the
  • 5. iPhone sold to someone else hits a price point we're not hitting today, which could fuel the services revenue which we did well on last quarter. 5:31: Gene Munster: How do you think about iPhone upgrade cycle compressing? Tim: Our view is that we do think the broader upgrade programs, not just ours in retail that is relatively small to total iPhone sales, but the carriers are offering these plans. We think it would have a positive impact. We do like that it creates a market for an iPhone at a different price point. It also seems like from a roll out POV, you will see these plans offered in some derivation in over a dozen countries, not as pervasive as the US. Luca: From financial perspective, it is a purchase, not a lease, we recognize revenue up front. 5:35: Toni Sacconaghi from Bernstein. Q1 will benefit from 3 extra weeks in China, and more of those initial launch days, only 2 in September Q. So, I guess investor concern December is a structurally advantaged quarter, but if we look out, wouldn't that point to notably lower seasonal growth in the March quarter? Tim: We don't guide beyond December, but I do think about Macro things, Android switcher, iPhone momentum in emerging markets, LTE penetration, upgrade programs, these are not one time things, these are long time things. When you start with low 30s in terms of iPhone 6/6+
  • 6. that leaves head room beyond December. Our forecasting doesn't work how you articulated it. To be clear, I am not agreeing with your point. Toni: Gains from currency hedging, several billion. Currency hedges rolling off and being replaced with hedges that have less of an impact? How will that impact P&L, how will that impact qualitatively or directionally? Luca: We have portfolio of hedge contracts, proviodes margins, that diminishes over time. That protection will come off. There are some currencies we can not hedge. I think, and my conclusion the guidance for Q1 is incredible given the FX headwinds. How do we deal with them? We continue to hedge. 5:40: Shannon Cross: Enterprise business, how do you attack that market? Tim: From a product POV, we change iOS with more enterprise features, and continue with that cadence. From go-to-market, we are working with IBM. Working with 75 ability partners. 5:42: More color on China? Tim: If you look at China, we grew 87%. We've been able to grow without hte market growing (in smartphones). iPhone 6 #1 selling in mainland China, iPhone 6+ was #3. Economic question, which I know there's been a lot of attention on. If I were to shut off my web and my TV and just look at how many people are coming in our stores and look at our sales trend,
  • 7. I wouldn't know there was any economic issue at all in China. I don't know how unique we are in that. I think there's a misunderstanding in the western world about China. I don't think Apple's results are dependent on minor changes. Area that it's currently operating in, hard to tell a difference at the consumer level, so we're very bullish in it. We're investing in China for the decades ahead. As we look at it, our own views is that China will be Apple's top market in the world and that's not just for sales, the developer community is growing faster than any other in the world. I was very impressed with the developers I met last week. 5:46: Steve Milunovich: In terms of selling to customers, why 33% for install base upgraded? Clarity on switch number? Tim: Switchers: Customers who purchased an iPhone and replaced a smartphone, 30% switched from Android. That number is the largest we've ever recorded. Huge number. In terms of 2016 v 2015 new customers. It's hard to predict. Happy with how we're doing. I know there is a fixation on the upgrade rate. When I look, I feel good it's a low number because that means there's 69% of people out there that havent bothered to upgrade, that's a large number. Do I think it has any link to consistincy. iPhone upgrade plans, only future will tell, but seems like it will accelerate upgrades. I don't know if we will have more new or not, but that is always our objective. Nobody asking about iPad on the call.
  • 8. 5:51: New Goldman Sachs analyst: What percent of iPhone go to install base? Tim: I don't know answer to question. The reason I can't answer, we don't look in aggregate. We look by iPhone model by country, what percent going to a first iPhone buyer. China as an example, over 50% that bought a 6 and a 6 Plus buying first iPhone. As you move down the line, that goes up. So a 5S is higher in most countries. That gives you a feel for an important market and where the numbers are. 5:53: Amit from RBC: Gross margins. What is FX dynamic? Luca: puts and takes on this ... positive margin from seasonal. Seen commodity market that has been favorable. We expect it to remain favorable. 5:56: Rod Hall, from JP Morgan. Mix on iPhone 6 v 6S? Any difference between that and 5/5S. The iPhone 6S is the most popular iPhone we sell. Has there been a change? iPhone 6 + 6+ and compare to last year's 5S, we are doing better at that price point than we were doing previously. Follow up: can you imagine doing activation from elsewhere?
  • 9. Tim: We solved that in 2007, but had to change it to scale in a major way. Always in our mind from customer service we want things as easy as possible. There many different plans that people come in for. AND WE ARE ALL DONE