2. Successful Marketing ?
• A long term strategy.
• A management philosophy that should run right
through the business.
• Know your customer and thinking like them.
Relaying a consistent message Target
customers They can Understand
3. Know your customer
• What they buy and Why ?
• Communicate the benefits of the product or service.
Reason of buying product
• Objective : To satisfy physiological needs in buying.
• Subjective: Personal based or psychological reason.
4. Developing the product for customer satisfaction
• Better
• Newer
• Different
• More Profitable
5. Pricing
• Won’t be same forever.
• Attuned to the Marketplace,
Competetion &
Changing consumer Attitude
• Can also be linked to the packaging.
6. Marketing tools to build competitive edge
• Branding
• Image
• Price
• Product or service differentiation
• Building and maintaining reputation
7. Branding
To define identity and helps people to relate to the product.
Factors to building brand
• The product itself
• The Packaging
• The Advertising
• The Brand name
• The Price
• Availability
9. Competitive edge through Price
• Should not sacrificed on the alter of profitability.
• Secondary consideration
If Quality and Reputation are strong.
10. Competitive Differentiation
• Innovation is important.
• Should be looking for new and deliver a better service.
Reputation
Do good work and more work comes from it.
11. Marketing tools
Advertising
• Television
• Radio
• Newspapers
• Magazines
• Wall Planners,diaries etc.
• Poster advertising
• Internet
12. Signage
• Business Premises
• Cars, vans etc.
Promotional Items
• Notepads
• Pens
• Carrier Bags
• T-Shirts etc.
13. Direct Marketing
• Mail Order catalogues
• Mailshot letters
• Mailshot leaflets
• Door-drop leaflets
• Insert into magazines
• Telemarketing
• Internet