1. Creating and Delivering Effective Presentations Strategy and Programs Team – Global Enablement February, 2010
2. What Do You Think A Good Presentation Needs? ? ? ?
3. Planning in Analog “If you have the ideas, you can do a lot without machinery. Once you have those ideas, the machinery starts working for you… Most ideas you can do pretty darn well with a stick in the sand.” – Alan Kay
4. Getting Started - Pen, Paper & Whiteboards Get away from your computer Use your hands to story board your presentation Then and ONLY then create your Power-point slides
5. Make Time “Others inspire us, information feeds us, practice improves our performance, but we need quiet time to figure things out, to emerge with new discoveries, to unearth original answers.” – Esther Buchholz
10. Handouts Can Set you Free! Three Parts of a Presentation Sales up in all Quarters Slowdown in growth in Q4 Broad slowdown last few months Slides the Audience will see Notes only you will see Handouts to be taken away
11. A Complete Approach for Presentations Speaker-Enabling Visuals Planning REAL Delivery Interaction Audience-Engaging
16. QuotesMain Supporting Ideas & Information Objectives & Audience Analysis S->C->I P->A->P Don’t forget to anticipate and prepare for tough questions!
17. Planning What Are your Presentation Objectives? Every presentation should have a FEW clear objectives! E.G. Teach a subject, Convince them to buy a Product, Visit a city
23. Audience Analysis - Environment Physical Room setup Time Issues? Microphone / Lighting Psychological Other / Previous speakers? Current Events Time of Day
30. QuotesMain Supporting Ideas & Information Objectives & Audience Analysis S->C->I P->A->P Don’t forget to anticipate and prepare for tough questions!
31. Build Your Core Message - S.C.I.P.A.B. 1ST Step The Entry / Introduction: Set the Context - S->C->I Situation – current commonly known info about your business or technical environment Complication – describe obstacles, opportunities and risks. Could be new and/or controversial information! Implication – What are consequences of failing to act on the issues in the complication? This is the SO WHAT?
32. Build Your Core Message - S.C.I.P.A.B.2nd Step The Core Message: Get to the Point – P->A->B Position – Create a high level succinct statement of what you believe needs to be done Actions - Provide your audience direction regarding their role in the presentation. What should they do, believe or understand! Benefit – WHAT IS IN IT FOR THEM?
36. Implication - Example – HP Software Sales Probable consequences of failing to act on the issues in the complication? Not make quota Fall behind competition in market share ???
49. QuotesMain Supporting Ideas & Information Objectives & Audience Analysis S->C->I P->A->P Don’t forget to anticipate and prepare for tough questions!
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51. Simple Graphics Save words and Increase retention! Keep graphics simple! THIS! NOT THIS! OBESITY Percentage of adults with BMI > 30 OBESITY – An American epidemic? Percentage of adults with BMI > 30 32.2% 9.8% 3.2% U.S.A. France Japan
80. Vulnerability remediationProcesses - Individual processes as defined in ITIL Solutions - Logical set of integrated processes working in concert Initiatives - Cross-portfolio perspectives and characteristics
81. Don’t be Afraid of Empty Space Work-life Balanceis essential
83. IUM Product Evolution 1996 IP / Data Usage Batch Mediation Voice Usage Batch Mediation 1998 GPRS IPDR standards 2000 Prepaid Data ASN.1 / BER data formats Packet Cable 2002 Real Time Charging Manager 2004 DCCA Diameter Convergence Content/Data/Voice 2006 IMS Charging Blended, complex svc. charging 2008 QoS based RT charging Real Time services Full Convergence Real Time Policies 2010
97. IT Financial ManagementIT CORE COMPETENCIES IT Planning and Control Quality Management Business Service Management IT Service Management Business Service Automation Requirements Management Data Management Configuration Management System / Universal CMDB ClientAutomationCenter Data CenterAutomationCenter BusinessAvailability Center Operations Center NetworkManagement Center Project and PortfolioManagement Center SOA Center Quality Center Performance Center Application Security Center Service Management Center BTO PRODUCT CENTERS
100. Wednesday, February 3, 2010RS Cupertino CAC47 UPR (CONF-Santa Margarita N E5)RS Cupertino CAC46 UPR (CONF-Project Room 2 R8) for break-out session SaaS NOC Tour – Nancy Estrella and a member of Vaughan Sheridan’s team Leave the Santa Margarita room @ 7:45am, or you will have to carry your materials for an hour Executive Briefing Center – Nancy Estrella and Teresa Heng Meet at Executive Briefing Center @ 8:30am Persona Based Case Studies – Alex Gousinov Originally presented in Q1 WorldCup events, this material will give us insight to HPS&S sales approaches and processes Soft Skills – Becky Middleton Financial Acumen – Randy Porter S&P provides and develops the execution of GE’s vision. Having a understanding of financial terms like, cost of sale, Aspire, run rate, etc will ensure that we communicate consistently internally to GE and our counterparts in finance and management. Career Planning – member of Mark Cooper’s team Your career is your responsibility to manage and make future plans. This session is not individual career planning, but rather a review of the tools available to you, your manager and HP to help you with your career plan. Break-out sessions PMO – Tony Hinojosa BIS/CMS/Onboarding – Becky Middleton Group meal or Free evening California Café – Los Gatos @ 7:00 see Mark Pierson for final headcount by lunch Wednesday
101. A COUPLE OF GREAT SLIDES BY THE MASTER – STEVE JOBS
104. Frame Questions to Encourage Audience Interaction Open - Ended Interaction Closed – Ended Show of Hands Rhetorical Time
105. Analogies Creating software is like building a house If you don’t have a good plan / blue-print with clear requirements you don’t know what you could end up with
107. Delivering Your Presentation How you Present may be more important than What you present Posture Pausing Eye Contact Movement Gestures Vocal Animation Facial Expressions
108. Posture Stand with weight balanced and your feet several inches apart Stand erect with shoulders back and head held high Rest your arms at your side when not gesturing Avoid shifting or rocking Keep your body oriented to the audience
109. Pausing, Speaking and Breathing Your base rate of speech should be conversational Vary your rate of speech Use pauses of different lengths and frequency While breathing take time to exhale fully and inhale deeply Eliminate clutter words such as ah, um and fillers like and, so, actually, basically, you know… Pause when working with visual aids, checking notes or allowing listeners to take notes
113. Look at the Audience and comment on the slidePAUSE Say it…. Show it… Talk it…
114. Eye Contact Establish and maintain eye contact with one person while you complete a phrase or short sentence (3-5 seconds) Have eye contact in a random fashion Include listeners in back and sides of room Look at listeners while speaking; avoid talking to floor ceilings or walls Pause when looking at notes; re-establish eye contact before you speak Honor individual and cultural preferences for shorter period of eye contact
115. Movement Initiate movement with eye contact Use the majority of space available Move intermittently Vary distance and pace of your movement to match your content Maintain appropriate social space between yourself and listeners
116. Gestures Use a variety of natural and spontaneous gestures Gesture from the shoulder, not the elbow or wrist Let your arms rest at your side between gestures
117. Vocal Animation Breathe deeply before speaking and when pausing Speak with enough volume to reach the audience members farthest from you Use a variety of low, medium and higher tones Vary the rate of your speech Use a microphone if needed.
118. Facial Expressions Use the full range of appropriate facial expressions Smile Speakers shouldn’t look like they are playing poker!
119. Now What??? Practice, Practice, Practice your skills and presentations!!!! Did you know Steve Jobs spends over 40 hours practicing a 1 hour presentation???? Spanish Hola! Espanol Como estas?
120. PMO Team Exercise for Tomorrow Each person create one slide written on a piece of paper (NO POWERPOINT SLIDES ALLOWED!) Apply some what you learned today about slide creation and delivery Be ready to come and share on a whiteboard or flip chart You have NO MORE than 3 minutes to ‘present’ to the PMO Build your slide around answering ONE of the following questions What do I like most about working in our Project Management office? What about my skills or personality do I bring as a special strength to the team and how can the team use that more? How can we as a team be more effective in the next 6 months? REMEMBER!: KISS – Keep info slides simple!
