DevLearn DDX 2020 Megan Torrance Intro to xAPI
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As adoption of xAPI begins to take hold, it allows for more robust and interesting tracking of the learning process. As actual performance and results data are integrated with learning metrics, L&D professionals will have the data they need to tailor the learning process to individual needs at the same time that they can draw more useful conclusions about the learning as a whole across a wider population. With the xAPI specification nearly seven years old, the tools and platforms needed to support it are ready for mass adoption and many L&D professionals need a way to get started. This session is that foundational, practical, non-technical introduction to xAPI. After a brief introduction to xAPI and what's different about it from the SCORM-based data we're used to, this session will explore three key areas that impact instructional designers as they embark on their first xAPI projects. First, we'll examine learning data needs and data sources that will help you answer organizational and L&D questions. Then we'll look at making choices about infrastructure: how and when to work with your LMS, your LRS, or both. This will provide participants with key insights to take back to their organization about how to get started. Finally, we'll discuss what can be done with the data gleaned from these projects: from better insights to the learning experience, data visualization, personalization and recommendations, business rules triggers and more. In this session Megan shares a high-level review of currently available software & tools for getting started with xAPI. This section includes an up-to-date list of vendors with xAPI offerings. Takeaways will include a list of resources and other learning opportunities, an organizational readiness assessment that includes both infrastructure and cultural elements, and a set of questions to ask before embarking on any data-driven learning project.
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DevLearn DDX 2020 Megan Torrance Intro to xAPI
- 1. xAPI: What is it & what do I need to do? Megan Torrance | mtorrance@torrancelearning.com
- 2. MEGAN TORRANCE mtorrance@torrancelearning.com @MMTorrance | @xAPIGnome | @Tlearning
- 3. xAPI IN 3 PARTS … Introduction to xAPI Using Data & Profiles xAPI Learning Ecosystem
- 4. YOU PROBABLY HAVE QUESTIONS • What is xAPI? • How do I send data? • What data do I send? • Where do I send it? • How do I keep it organized? • How do I learn more?
- 6. Onboarding Plan BOnboarding Plan A Tour the campus & buildings Class: Your benefits & you Take a skills assessment Webinar: LMS & Your Learning Class: Finance 101 Rate your experience Elearning: Our Customers Observe the work process Receive coaching from a mentor Watch a video Follow a blog Read a book by an expert Elearning: Welcome & virtual tour Elearning: Log into LMS Elearning: Tour our Campus Class: Your benefits & you Class: Email and You Elearning: Who’s who Elearning: Our customers Class: Finance 101 Recorded webinar: Our LMS Part 1 Webinar: LMS & Your Learning Multiple choice test: Your Job Role Practice activities on work process Job shadow an experienced employee Class: Using the intranet
- 7. xAPI is … X = experience API = application programming interface Specification for sending, storing, retrieving activity about learning and performance experiences Not so much “next gen SCORM” as “WHAT WILL REPLACE SCORM” Experience API is … Tin Can API is …
- 8. SCORM Time Score Location Status Answers Interoperable Interchangeable Geek-free Low barriers to entry
- 9. SCORM Time Score Location Status Answers Actor verb object Actor verb object result context xAPI lego.com
- 10. LEARNING RECORD PROVIDER CONTENT xAPI ACTIVITY STATEMENTS & PROFILES LEARNING RECORD STORE You OTHER & LEGACY DATA Adobe Stock
- 11. Actor verb object Actor verb object result context Claire read Business Writing for Professionals John practiced frosting birthday cakes Lindsey watched the Company History video Rashad completed Oil Change Upselling
- 12. Oron rated event xAPI for Instructional Designers 5 stars “coffee rocked, nice use of PowerPoint” with @MMTorrance Cynthia sold premium synthetic oil Ladan simulated landing successfully at LAS Arthi simulated landing successfully at LAS with a score of 98% in SimSuite #4 by Instructor Tim Claire read Business Writing for Professionals John practiced frosting birthday cakes Lindsey watched the Company History video Rashad completed Oil Change Upselling Cynthia completed Oil Change Upselling score 60% Actor verb object result context Bob performed landing successfully at LAS on Runway 2; windspeed 5; B737-900ER; Oct 20, 2019; 14:53
- 14. What can you do with xAPI? • Learn more about the learning experience – not just elearning • Learn more about the performance • Correlate learning with performance • Offer more targeted training • Support performance in better ways • Use data to learn with others • Connect data across different learning experiences • Compare performance and learning across learners • Deliver and track training outside of the LMS • Track offline training
- 20. STEP #1 SEND xAPI DATA 1. Use your elearning authoring tools 2. Get your favorite product vendor to send the data 3. Use aggregator like xapiapps to assemble things into a trackable path 4. Write some custom code (not hard!) 5. Import from business data
- 21. AUTHORING TOOLS Out of the box: • SCORM-like transactions • Individual page views • Actions and triggers (depends) With a little JavaScript or with xapi.ly statement builder: • Any action or trigger you want BONUS: use both xAPI and SCORM THIS LIST IS GROWING & THEREFORE INCOMPLETE
- 26. OTHER DATA PROVIDERS Not really “authoring tools,” but deep learning experiences, LXPs, LMCSes, etc. that send xAPI data. Ask your vendor: • What data do they send? Can you show me the statements? • Do they send to an outside LRS? THIS LIST IS GROWING & THEREFORE INCOMPLETE
- 27. THAT’S ALL WELL & GOOD, BUT WHAT DATA DO I SEND?
- 28. YOU COULD ALWAYS LOOK AT THE 70/20/10 Learning from Others Learning from ExperienceFormal Learning WE ARE HERE
- 29. ! Design a solution to meet stated needs ! Remove a kidney stone ! Provide verbal feedback to teammates ! Collect & enter data accurately ! Nail roof shingles safely Practice in Training Know . . . Business Goal that solves a Business Problem Adapted from: Cathy Moore
- 30. KATZEL-KIRKPATRICK LEVELS CATHY MOORE’S ACTION MAPPING 30 LEVEL 2 LEVEL 3 LEVEL 4 On the Job Behaviors ! Knowledge & Retention: Testing Business Results LEVEL 1 Satisfaction & Experience
- 31. Brinkerhoff & Apking’s High Impact Learning Map Learning Objectives Critical Job Tasks Key Results Business Unit Results Organization Goals WHY? HOW?
- 32. Gottfredson & Mosher’s (& Torrance’s) Moments of Learning Need & Opportunity 5 Moments of Learning Need: Gottfredson & Mosher 9 Moments of Opportunity: Torrance Apply New More Solve Change Before Prepare Remember Teach
- 33. Agile Project Management (LLAMA®) 33 A D I+E D I+E D DD D TIME
- 34. GOT IT. WHERE DOES THE DATA GO?
- 35. STEP #2 THE LEARNING RECORD STORE (LRS) • receives, stores, & gives back your xAPI data • can be tested for conformance which ensures interoperability (https://adopters.adlnet.gov/) • is not a learning management system (LMS)
- 36. 3 WAYS TO RECEIVE DATA IN AN LRS 1. Your LMS has an LRS inside it. Your LMS has a conformant LRS inside it. 2. You send data to an LRS separate from an LMS. 3. You build your own LRS. (the code is open source)
- 37. A TYPICAL LMS TODAY (and who has just one?!?!) Certs Badges SocialLearning Messaging Performance,Talenthooks Games Sims Perf Supp Dash boards eCommerce Import/Export to Biz Data Reporting Users Enrollments SCORM Data Courses Classes
- 38. THE INTEGRATED APPROACH LRS Certs Badges SocialLearning Messaging Performance,Talenthooks Games Sims Perf Supp Dash boards eCommerce Import/Export to Biz Data Reporting Users Enrollments SCORM Data Courses Classes
- 39. THE MANAGED ECOSYSTEM APPROACH Users Courses Classes eCommerce LRS LMS Games Sims Perf Supp Reports Social Performance, Talent Biz DataLRSLMS Intranet Biz DataIoTLMS
- 40. THE LRS SIDECAR APPROACH Learning Record Provider Learning Record Provider LRS Certs Badges SocialLearning Messaging Performance,Talenthooks Games Sims Perf Supp Dash boards eCommerce Import/Export to Biz Data Reporting Users Enrollments SCORM Data Courses Classes
- 43. + DATA WAREHOUSING & BUSINESS INTELLIGENCE 43 Warehouse
- 44. LEARNING RECORD STORES Out of the box: • Data storage & retrieval • Visualizations & reporting Connecting to warehousing & analytics • Tableau, Microsoft BI, Envision BI, Snowflake, Clique, etc. LIST OF CONFORMANT LRS: https://adopters.adlnet.gov/ 44 THIS LIST IS GROWING & THEREFORE INCOMPLETE
- 45. ENTERPRISE LMSes WITH LRS INSIDE Out of the box: • Learning management functions • SCORM & AICC • Full xAPI LRS Data includes both LMS (SCORM & other) + xAPI LIST OF CONFORMANT LRS: https://adopters.adlnet.gov/ 45 LearnShare THIS LIST IS GROWING & THEREFORE INCOMPLETE
- 46. LMSes OFFERING xAPI SUPPORT These are non-conformant LRSes. Out of the box: • Learning management functions • SCORM & AICC • Launch xAPI elearning & record a completion They may struggle with: • Accepting statements from outside the LMS • Data from non-elearning sources • Reporting data in extensions 46 THIS LIST IS GROWING & THEREFORE INCOMPLETE
- 47. LMSes THAT SEND TO YOUR LRS These systems are generally learning record providers. What you can expect: • xAPI statements from courses & experiences • Maybe non-SCORM LMS activity sent as xAPI statements • To have to buy an LRS also 47 THIS LIST IS GROWING & THEREFORE INCOMPLETE
- 49. STEP #3 DO SOMETHING WITH THE DATA • Evaluate & improve the learning experience • Dashboards and visualizations for decision-making • Personalization of pathways • Recommendations for content • Action triggers & rules
- 50. TAKE 2 ASPIRIN… Adobe Stock 63038227
- 51. LEARN MORE ABOUT xAPI xAPI Learning Cohort xAPI Hands-On & Geek-Free Udemy LinkedIn Learning Learning Solutions Magazine learnxapi.com Vendor sites
- 52. xapicohort.com • Free 12-week, vendor-neutral, virtual learning-by-doing-in-teams • Every Spring & Fall • Weekly web meetings 2-3pm ET (recorded). • Ad hoc teams form to tackle a project together and provide weekly report-outs. • Learning-by-lurking is just fine!
- 53. 53 MEGAN TORRANCE mtorrance@torrancelearning.com @MMTorrance | @xAPIGnome | @Tlearning QUESTIONS & THOUGHTS?