Onboarding: Optimize the New Customer Journey for Seamless Product Adoption
Denunciar
TotangoSeguir
1 de Nov de 2018•0 recomendaciones•1,083 vistas
Onboarding: Optimize the New Customer Journey for Seamless Product Adoption
1 de Nov de 2018•0 recomendaciones•1,083 vistas
Descargar para leer sin conexión
Denunciar
Tecnología
In this webinar, Ravit Danino, VP of Product Management at Totango, gives an in-depth look at a groundbreaking, modular, concept in Customer Success. In our first ever mini-series SuccessBLOCs: Onboarding, Escalation, and Adoption, first installment Onboarding, you'll learn: -How to dramatically improve the new customer onboarding journey -Be able to meet the milestones in an onboarding project timeline and overall goals -How to delight end users and enable a consistent and efficient experience -Ensure the customer post onboarding is adopting the product or service Find the on-demand webinar and more info at www.totango.com.
TotangoSeguir
Recomendados
Creating a CX-Focused CompanyTotango
Goal-Oriented TechnologyTotango
Totango Spark: The Future of Customer Success has ArrivedTotango
SuccessBLOCs Webinar Adoption Totango
Accelerating The Customer Success ImpactTotango
Escalation: Accelerate Customer Resolution Time and Increase Customer Satisfa...Totango
Más contenido relacionado
La actualidad más candente
Building the Customer Centricty Engine in IoT and XaaSTotango
Webinar - Accelerating the Impact of Customer Success in the EnterpriseTotango
Who Owns Upsells? Creating a Cohesive Relationship Between Sales and Customer...Totango
Three Companies That Elevated Their VoC and Survey Programs - CSSummit18Totango
The Customer Success Business presented by Guy NirpazTotango
Empowering Customer Success through Product FeedbackGainsight
Similar a Onboarding: Optimize the New Customer Journey for Seamless Product Adoption
A Seat at the Revenue Today - Gwendolyn LefevreMarketo
Driving Marketing Automation Success Throughout the EnterpriseMarketo
Marketing transformation managementBTM Capital Partners Limited
GMBusey2016Gina Busey
Customer Success Webinar Series: How to Align your Company Around an Onboardi...Gainsight
Webinar: How Tax Preparers & Accountants Can Increase Their Profitability Usi...GoLeanSixSigma.com
Más de Totango
The State of the Customer Success Profession 2018 - Survey Results First LookTotango
Building Your Champion NetworkTotango
The Value of Customer DataTotango
Making an Impact on the Organization Through Thoughtful Goal SettingTotango
Million Dollar Bet - We're All-in In Customer SuccessTotango
The Fusion of CX and CSTotango
Último
"Data Mesh in Kubernetes", Andrii SyniukFwdays
Empowering City ClerksOnBoard
"From Orchestration to Choreography and Back", Yevhen Bobrov Fwdays
RemeOs science and clinical data 20230926_PViv2 (4).pptxPetrusViitanen1
Brisbane MuleSoft Meetup 13 MuleSoft Maven and Managing Dependencies Part 1.pptxBrianFraser29
GIT AND GITHUB (1).pptxGDSCCVRGUPoweredbyGo
Onboarding: Optimize the New Customer Journey for Seamless Product Adoption
- 1. Onboarding Onboarding SuccessBLOC Ravit Danino | VP Products | ravit@totango.com
- 2. Agenda ● Spark ● Onboarding Best Practices www.totango.com ● Onboarding SuccessBLOCs
- 3. Accelerating The Customer Centered Economy In a digital world where the customer is in the driver seat, we enable companies to center around their customers and drive Customer Centered Growth. Totango Mission
- 4. THE FOCUS IS ON RESULTS, NOT JUST ACTIVITIES Introducing
- 5. SuccessBLOCs
- 6. © 2018 TOTANGO. CONFIDENTIAL. Customer Onboarding
- 7. © 2018 TOTANGO. CONFIDENTIAL. Onboarding (Manager’s Perspective) My goal is to make sure that all of the customers that are currently onboarding are going through a consistent and effective onboarding process. I measure the success of onboarding by: 1. Being able to meet the onboarding project timeline (meeting milestone and overall goal) 2. Smooth experience for the customer 3. The customer post onboarding is adopting the product or the service.
- 8. All Rights Reserved Content Proprietary of Totango