1. Brilliant Gems Sales Training and Consultation Camp

2. Background Specialist in selling fine diamonds Graduated from Gemological Institute of America with gemology degree Masters in marketing at FHSU Worked with David Arabov Representative Light yellow sheet

3. Vision Confidence Big picture Long-term vision Great attitude! Accountable Selling Philosophy Light Pink Sheet

4. Prospecting Practices Grey Sheet

5. 4 C’s Listen Enthusiasm Create a plan Knowledge Sense of humor Selling Practices Bright Green Sheet

10. 4 C’s Listen Enthusiasm Create a plan Knowledge Sense of humor Selling Practices Bright Green Sheet

11. Relationships Referrals Upsale Customize jewelry Profit Light Blue Sheet

12. Have confidence Be personal Present information Follow-up Presentation and Demonstration

14. Humility

15. Openness

16. Creativity

17. Fairness

18. Assertiveness

20. Layaways Loans Contracts Bright Orange Sheet

21. Real World Problem Purple Sheet

22. Questions?