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Agenda
• Introductions
• Social Media + Shopping
• Holiday 2016 Wrap-Up
• 5 Social Shopping Trends
• Q&A (+ Special Guest)
#SeasonsTweetings
Robyn Showers
Director of Content Marketing, Tracx
• 5+ Years Of Social Media Marketing Experience
• Helped Build Social Team At Hubspot
• Managed 1.5 Billion Strong Audience
• Avid Online Shopper
#SeasonsTweetingsWho the heck am I?
All-in-one social media platform helps
brands listen, analyze, engage & publish.
#SeasonsTweetings
Social Media
+
Shopping
#SeasonsTweetings
97%
of the global online
population uses the internet
to shop.
Source: Global Web Index
#SeasonsTweetings
2/3
More than
of U.S. consumers say
social media influences their
shopping behavior.
#SeasonsTweetings
How are consumers using
social media to shop?
Discovery
Deals & Discounts
Gift Inspiration
Direct Purchases
#SeasonsTweetings
Social is driving a much bigger
increase in retail traffic
than any other online channel.
#SeasonsTweetings
Holiday 2016
Social
Shopping
Wrap-Up
#SeasonsTweetings
Top 5 Online Shopping Days Holiday 2016
Conversation Analysis
Day Desktop Spending ($Millions)
Cyber Monday (Nov. 28) $2,671
Tuesday, Nov. 29 $2,207
Black Friday (Nov. 25) $1,970
Friday, Dec. 9 1,688
Green Monday (Dec. 12) 1,621
#SeasonsTweetingsHoliday 2016Wrap-Up
$63.1 billion
Desktop Online Holiday Sales
Source: comScore
Conversation Analysis #SeasonsTweetingsHoliday 2016Wrap-Up
Source: Tracx
#BlackFriday Still Bigger Than #CyberMonday Overall,
But Cyber Monday (Naturally) Bigger Online
5 Social
Shopping
Trends
#SeasonsTweetings
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Source: Tracx
1Instagram is far and
away the largest
driver of engagement
for holiday shopping.
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Source: Slice Intelligence, Tracx
2 Amazon was the big
winner of the 2016
holiday shopping
season with 38% of
total online sales.
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Source: Slice Intelligence, Tracx
3 Brick-and-mortar
retail isn’t dead,
and social media is
driving more of it.
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Source: Slice Intelligence, Tracx
4 Social media is
more effective for
discovery than
direct purchases.
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Source: Slice Intelligence, Tracx
5 Mobile is the
future of driving
both online and
offline purchases
through social.
$
Cyber Monday
was the first
EVER
$1 billion
shopping day
on mobile.
Q&A
#SeasonsTweetings
Rebecca Lombardo
Director of Strategic Services, Tracx
#SeasonsTweetings“Big ideas come from big data.”
Thank you!
Additional Resources
Request a Demo
Sears Case Study
Social ROI Template + Ebook
#SeasonsTweetings
Is Tracx Right For Your Business?
#SeasonsTweetings

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