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How to Successfully Run Your
Trade Business Whilst You’re
Off Site
Welcome
• Hi…I’m Jon Mailer
• Relax
• Enjoy – eat, drink, connect,
• Be Open – take notes, ask how?
• Link to slides – slideshare.net/tradeinsights
• Phones, parking, toilets
• Participate – share
• Contribute & Win…
Who is PROTRADE United?
Australia’s #1 coaching & mentoring organisation
supporting trade & construction business owners…
To help business owners to:
• Stabilise & Streamline – creating CONSISTENCY with income, profit
& cash to give them freedom of CHOICE
• Scale – growing # projects, vans, teams, (with profit!)
• Step Out – off the tools, choose a role, sell/manage buy out
Who is this for?
In this session…
• Think differently about your business
• Understand how to prepare yourself to step off the
tools/site
• Avoid the biggest mistakes that trade owners make when
making this step
• Implement the key systems to support the new structure
• Discover simple ways to improve productivity and grow
profits whilst you are off site
Who is this NOT for?
• If you want to be stuck in the cycle of poor profits and
virtually non-existent cash flow
• You don’t want to grow profit or free cash flow
• You love spending most of your time working hard
• You are happy with the status quo
Imagine if you were like…
Quick hello…
What is the hardest for you?
Does it get any easier?
Don’t wish it was easier.
Wish you were better.
Jim Rohn…
Are you prepared to change?
Emotion vs. Tactics/Mechanics
Earning potential with your
hands?
$000’s
Earning potential with your
head?
$000,000’s
Adapt the ideas…
To suit your business and
target customer…
What is it really costing you?
What is it costing you?
1. Health – mental and physical
2. Physically can’t do the work
3. Making a bigger impact/difference
4. Potential profits – and financial benefits
5. Potential freedom – time to spend on other important areas
6. Personally growth
7. Leaving a legacy – training/coaching others
8. Sanity!
What is your ‘real’ reason?
Stuck on the tools =
A typical approach…
1. On the tools…loving being a business ‘owner’
2. Being good at what you do…work comes in ‘droves’
3. You get busier, things get left incomplete, get tired,
stressed, burnt out
4. You hire someone reactively/desperately
5. No training/systems – thrown in the deep end
6. Work quality drops – lose customers, frustrated
7. See! – you cant trust people. I may as well do it myself!
8. Back to square one! Slave to the business.
What is your current
approach?
Or?
#1 Mistake
What are the barriers…
What are the barriers…
1. Fear – failure, success, the unknown…
2. Fixed mindset
3. Understanding your NEW value/worth to the
business
4. No vision/plan
5. Not working on the ‘business/vehicle’
6. Lazy ‘CEO’ syndrome
7. Bad hiring
8. Poor profit/cash flow to support the changes
The Cost of Doing What
Everyone Else Does…
The clear benefits…
1. Scalability
2. Increase income and profits*
3. Improve productivity and efficiency*
4. More free time
5. Increased business value
6. Control?
Are you willing?
What a new approach?
1. Mindset
1. Operator to owner
2. Your ‘new’ worth
3. Your new tools
4. Driver to Manager
2. Leadership
1. Vision
2. Core Values
3. Communication
2. Leadership
Jay & Krista – Fully Wired Electrical
Begin with end in mind...
3. Game Plan
Team Structure
CEO/Own
er
Marketing
Online/Digital Business Development
Sales/Custo
mer
Acquisition
Estimator/Quoting
Production/
Operations
Team
Manager/Foreman
Tradesman/Technician Tradesman/Technician
Admin/HR/I
T
Office Manager
WH&S
IT Manager
Finance
Book keeper
Accounts
Receivable/Payable
Payroll
Accountant
4. Your People
Aidan – Platinum Plastering
4. Systems & Procedures
What is a system really?
1. What needs to be done?
2. Why it needs to be done?
3. When it needs to be done?
4. How it needs to be done?
5. Who needs to do it?
Same - Same?
What do I systemise?
Core Processes
• Lead generation
• Winning the job
• Delivering the job/doing the work
• Invoicing
• Hiring
• Communication
• Training
• Reporting
5. Train & Develop
Train, Coach & Support
• Plan it out – up to 12 months ahead
• Give feedback
• Allow them to make mistakes*
• Be patient
• Use/empower others on the team
Michael – Livable Landscapes
6. Profit/cash consistency
Project and time the change
• Do you know the real cost to employ?
• Are you charging enough for labour?
• You will shift from billable work to an overhead?
Glen – Stilus Design &
Constructions
7. Prepare for challenges
Typical challenges
• Mistake will happen on site – coach don’t play!
• People will want to know ‘where you are’
• You will want to – jump back in
8. Implementation &
Accountability x 2
9. Work harder – on you
1. Business skills
2. Strategy
3. Leadership
Gio – Inspired Constructions
A planned approach…
1. On the tools…loving being a business ‘owner’
2. Being good at what you do…work comes in ‘droves’
3. You have a game plan to develop your business and know
the exact next steps to take
4. You manage your profit margin and know when you can
hire (the right person)
5. You hire proactively – saying NO to work that you cannot
commit to fully
6. You provide systems/ training and coaching (& feedback)
7. Profits drop initially, yet then grow again
8. Repeat Step #5 (until you have your sweet spot)
9. Gradually step back – and manage effectively
What has been valuable?
What ACTION will you take?
It’s interesting you know…
Most of business owners will…
• Hear what we say,
• Understand it intellectually,
• Agree with all the principles,
• Get excited about what’s possible
• KNOW that it is the thing they should
do, yet…
Do nothing!
What gets in the way…
LIFE
!
Which leads to?
Your opportunity to get clear
Complimentary - ‘Strategy’ Session
• Where you WANT TO BE
• Where are you NOW
• Create a ROAD MAP to get you there…
Participant or Spectator…?

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How to successfully run your trade business whilst you're off site

  • 1. How to Successfully Run Your Trade Business Whilst You’re Off Site
  • 2. Welcome • Hi…I’m Jon Mailer • Relax • Enjoy – eat, drink, connect, • Be Open – take notes, ask how? • Link to slides – slideshare.net/tradeinsights • Phones, parking, toilets • Participate – share • Contribute & Win…
  • 3. Who is PROTRADE United? Australia’s #1 coaching & mentoring organisation supporting trade & construction business owners… To help business owners to: • Stabilise & Streamline – creating CONSISTENCY with income, profit & cash to give them freedom of CHOICE • Scale – growing # projects, vans, teams, (with profit!) • Step Out – off the tools, choose a role, sell/manage buy out
  • 4. Who is this for? In this session… • Think differently about your business • Understand how to prepare yourself to step off the tools/site • Avoid the biggest mistakes that trade owners make when making this step • Implement the key systems to support the new structure • Discover simple ways to improve productivity and grow profits whilst you are off site
  • 5. Who is this NOT for? • If you want to be stuck in the cycle of poor profits and virtually non-existent cash flow • You don’t want to grow profit or free cash flow • You love spending most of your time working hard • You are happy with the status quo
  • 6. Imagine if you were like…
  • 8. What is the hardest for you?
  • 9. Does it get any easier? Don’t wish it was easier. Wish you were better. Jim Rohn…
  • 10. Are you prepared to change?
  • 12. Earning potential with your hands? $000’s
  • 13. Earning potential with your head? $000,000’s
  • 14. Adapt the ideas… To suit your business and target customer…
  • 15. What is it really costing you?
  • 16. What is it costing you? 1. Health – mental and physical 2. Physically can’t do the work 3. Making a bigger impact/difference 4. Potential profits – and financial benefits 5. Potential freedom – time to spend on other important areas 6. Personally growth 7. Leaving a legacy – training/coaching others 8. Sanity!
  • 17. What is your ‘real’ reason?
  • 18. Stuck on the tools =
  • 19. A typical approach… 1. On the tools…loving being a business ‘owner’ 2. Being good at what you do…work comes in ‘droves’ 3. You get busier, things get left incomplete, get tired, stressed, burnt out 4. You hire someone reactively/desperately 5. No training/systems – thrown in the deep end 6. Work quality drops – lose customers, frustrated 7. See! – you cant trust people. I may as well do it myself! 8. Back to square one! Slave to the business.
  • 20. What is your current approach?
  • 21. Or?
  • 23. What are the barriers…
  • 24. What are the barriers… 1. Fear – failure, success, the unknown… 2. Fixed mindset 3. Understanding your NEW value/worth to the business 4. No vision/plan 5. Not working on the ‘business/vehicle’ 6. Lazy ‘CEO’ syndrome 7. Bad hiring 8. Poor profit/cash flow to support the changes
  • 25. The Cost of Doing What Everyone Else Does…
  • 26. The clear benefits… 1. Scalability 2. Increase income and profits* 3. Improve productivity and efficiency* 4. More free time 5. Increased business value 6. Control?
  • 28. What a new approach?
  • 29. 1. Mindset 1. Operator to owner 2. Your ‘new’ worth 3. Your new tools 4. Driver to Manager
  • 31. 1. Vision 2. Core Values 3. Communication 2. Leadership
  • 32. Jay & Krista – Fully Wired Electrical
  • 33. Begin with end in mind...
  • 35. Team Structure CEO/Own er Marketing Online/Digital Business Development Sales/Custo mer Acquisition Estimator/Quoting Production/ Operations Team Manager/Foreman Tradesman/Technician Tradesman/Technician Admin/HR/I T Office Manager WH&S IT Manager Finance Book keeper Accounts Receivable/Payable Payroll Accountant
  • 37. Aidan – Platinum Plastering
  • 38. 4. Systems & Procedures
  • 39. What is a system really? 1. What needs to be done? 2. Why it needs to be done? 3. When it needs to be done? 4. How it needs to be done? 5. Who needs to do it?
  • 41. What do I systemise?
  • 42. Core Processes • Lead generation • Winning the job • Delivering the job/doing the work • Invoicing • Hiring • Communication • Training • Reporting
  • 43. 5. Train & Develop
  • 44. Train, Coach & Support • Plan it out – up to 12 months ahead • Give feedback • Allow them to make mistakes* • Be patient • Use/empower others on the team
  • 45.
  • 46. Michael – Livable Landscapes
  • 48. Project and time the change • Do you know the real cost to employ? • Are you charging enough for labour? • You will shift from billable work to an overhead?
  • 49. Glen – Stilus Design & Constructions
  • 50. 7. Prepare for challenges
  • 51. Typical challenges • Mistake will happen on site – coach don’t play! • People will want to know ‘where you are’ • You will want to – jump back in
  • 53. 9. Work harder – on you 1. Business skills 2. Strategy 3. Leadership
  • 54. Gio – Inspired Constructions
  • 55. A planned approach… 1. On the tools…loving being a business ‘owner’ 2. Being good at what you do…work comes in ‘droves’ 3. You have a game plan to develop your business and know the exact next steps to take 4. You manage your profit margin and know when you can hire (the right person) 5. You hire proactively – saying NO to work that you cannot commit to fully 6. You provide systems/ training and coaching (& feedback) 7. Profits drop initially, yet then grow again 8. Repeat Step #5 (until you have your sweet spot) 9. Gradually step back – and manage effectively
  • 56. What has been valuable?
  • 57.
  • 58. What ACTION will you take?
  • 59. It’s interesting you know… Most of business owners will… • Hear what we say, • Understand it intellectually, • Agree with all the principles, • Get excited about what’s possible • KNOW that it is the thing they should do, yet…
  • 60. Do nothing! What gets in the way… LIFE !
  • 62. Your opportunity to get clear Complimentary - ‘Strategy’ Session • Where you WANT TO BE • Where are you NOW • Create a ROAD MAP to get you there…

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  14. Steve Jobs