Presentation by Philip Thigo from Huduma on Budget Tracking and HUDUMA.info (a new service monitoring and mapping tool for Kenya).

3. USHAHIDI is a non profit company that develops free and open source software for information collection, visualization and interactive mapping (www.ushahidi.com);

4. Twaweza is a 10 year citizen-centered initiative, focusing on large-scale change in East Africa (www.twaweza.org);

6. Near real time reporting;

7. Discretion and privacy;

8. Direct amplification of voices;

9. Aggregation of data for Quick Analysis and report generation;

10. transparency in conversations;

11. History /memory;

12. Cost

13. Reach /scale

15. MobilePlatform as the main channel

16. theory of action.. …. it is the “voice of the commons” that acts as a strong catalyst for change, especially in an environment where the state, operating as a monopoly provider or regulator of services, lacks channels to listen or at times disregards people’s feedback.. - SODNET

17. A presentation from SODNET Search

19. A presentation from SODNET Constituency demographic information e.g. popl, schools, hospitals etc

20. Mapped blank areas - Kibera

21. Layered social audits for advocacy Off-the shelf tools

22. Simple Txt version A presentation from SODNET

24. It provides citizens (including rural and urban poor) with the possibility of directly engaging service providers (government, parliament, local authorities) on service delivery & resource issues.

25. Offers direct feedback & evidence for dialogue with authorities.

27. How? Channels to demand for services in everyday situation, without leaving their place of work e.g. water point broken, no medicines, no doctors/birth attendant), absent teacher, textbooks, leaking roof, pothole!. Informed citizenry

28. the voice SMS Email Web form MMS Twitter (image, video, voice) Etc….. Citizen Generated Output Methods DataTypes Input Method Tagging & routing Timeline 3018 Am in Mbagathi hospital I did not find bed to give birth even nurse not attending Serivce provider dashboard Thank you for the message. Please go to Kenyatta Hosp. No sufficient budget to address shortage. SMS Alerts to CSOs / Media or Email: reports@huduma.info Twitter: #huduma_ke

30. planning, clear objectives and scenario building including Proof of Concept;

31. Leverage on what works! Smart Ctrl-c / Ctrl-v, context is key;

32. Beyond the “wow”… then what?: partnerships, especially with issue based organizations for uptake;

33. Drivers or curators of the technology are key for “beyond pilots to scale-up”, learning and consistency;

34. Messaging in outreach “report on election offences” Vs “protect your vote” - turning info into action;

35. Combine both on-web/mobile & offline strategies;

38. Services have expanded but lack quality and accountability;

39. Everyday retail level is what matters most to ordinary citizens – my medicine, my child;

40. Information is essential for citizen action;

41. Young people are a key demographic;

42. Civil society could offer a critical space for collective action, but needs to be re-invented;...having access to practical tools, pathways and examples of how to turn information into action, ordinary citizens can become the drivers of their own development... - Twaweza