Session 7 gdas pmp study group presentation

GDAS PM Professions:
PMP Study Group
Session #7: Human Resource Management

Monique Howard
November 7, 2008

© 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice

1. Your organization has to follow some guidelines and policies while recruiting people to
the company. From your project perspective, these guidelines and policies will be
classified as:

1. Regulations
2. Best practices
3. Assumptions
4. Constraints

1. Your organization has to follow some guidelines and policies while recruiting people to
the company. From your project perspective, these guidelines and policies will be
classified as:

1. Regulations
2. Best practices
3. Assumptions
4. Constraints

Correct Choice: 4

Justification: One or more of the organizations involved in the project may have policies, guidelines, or procedures governing staff
acquisitions. When they exist, such practices act as a constraint on the staff acquisition process

Reference: pmstudy.com notes as mentioned above

2. As a project manager, you advocate active participation of your team members - this is
because you believe in:

1. Theory Y (McGregor Model)
2. Theory X (McGregor Model)
3. Maslow`s hierarchy of needs
4. Referent power

2. As a project manager, you advocate active participation of your team members - this is
because you believe in:

1. Theory Y (McGregor Model)
2. Theory X (McGregor Model)
3. Maslow`s hierarchy of needs
4. Referent power

Correct Choice: 1

Justification: Douglas McGregor advocated that most workers can be categorized according to two theories:

* Theory X: This assumes that the workers are inherently lazy and require supervision

* Theory Y: The average worker finds physical and mental effort on the job satisfying, and likes his work.

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Page Number: 234-235

3. You have been given a high priority task that needs to be completed within a short time frame.
Since you know what has to be done, you assign tasks to the different team members and
tell them when and how the tasks should be done. The management style that you are
following is:

1. Directing
2. Laissez Faire
3. Delegating
4. Task-oriented

3. You have been given a high priority task that needs to be completed within a short time frame.
Since you know what has to be done, you assign tasks to the different team members and
tell them when and how the tasks should be done. The management style that you are
following is:

1. Directing
2. Laissez Faire
3. Delegating
4. Task-oriented

Correct Choice: 1

Justification:

Reference: pmstudy.com notes as mentioned above

4. As a project manager, you are interested in the personal activities of team-members. Other than
working with you on the project, the team members love to go out with you for lunch or an
occasional game of golf. The power that you have over the team members is:

1. Penalty
2. Expert
3. Legitimate
4. Referent

4. As a project manager, you are interested in the personal activities of team-members. Other than
working with you on the project, the team members love to go out with you for lunch or an
occasional game of golf. The power that you have over the team members is:

1. Penalty
2. Expert
3. Legitimate
4. Referent

Correct Choice: 4

Justification: The five interpersonal influences are:

* Legitimate Power: The ability to gain support because project personnel perceive the project manager as being officially
empowered to issue orders.

* Reward Power: The ability to gain support because project personnel perceive the project manager as capable of directly or
indirectly dispensing valued organizational rewards such as salary, promotion, bonus, future work assignments.

* Penalty Power: The ability to gain support because the project personnel perceive the project manager as capable of directly
or indirectly dispensing penalties that they wish to avoid. Penalty power usually derives from the same source as reward
power, with one being a necessary condition for the other.

* Expert Power:The ability to gain support because personnel perceive the project manager as possessing special knowledge
or expertise.

* Referent power:The ability to gain support because project personnel feel personally attracted to the project manager or
project.

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Page Number: 246-247

pmstudy.com comments: Referent power is because team members like the manner in which project manager treats them.

5. You are tired of the constant disagreements among your team members
regarding some pressing issues. You ask them to stop arguing and do the
tasks in the way in which you want them to be done. Your conflict handling
approach is:

1. Smoothing
2. Forcing
3. Confrontation
4. Withdrawal

5. You are tired of the constant disagreements among your team members regarding some
pressing issues. You ask them to stop arguing and do the tasks in the way in which you
want them to be done. Your conflict handling approach is:

1. Smoothing
2. Forcing
3. Confrontation
4. Withdrawal

Correct Choice: 2

Justification:

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Page Number: 389

6. In your project, you have started doing human resource planning and are studying the
Interpersonal relationships among the candidates who are being considered for the
project team. Some factors you consider include:

- What type of formal and informal reporting relationships exist amongst the
candidates for the project team?
- What are the candidates` job descriptions?
- What are the supervisor-subordinate relationships?
- What cultural or language differences will affect working relationships among team
members?
- What levels of trust and respect currently exist?

All this information will be available as a part of :

1. Enterprise environmental factors
2. Organization hierarchy
3. Informal reporting relationships
4. Job staffing plan

6. In your project, you have started doing human resource planning and are studying the
Interpersonal relationships among the candidates who are being considered for the
project team. Some factors you consider include:

- What type of formal and informal reporting relationships exist amongst the
candidates for the project team?
- What are the candidates` job descriptions?
- What are the supervisor-subordinate relationships?
- What cultural or language differences will affect working relationships among team
members?
- What levels of trust and respect currently exist?

All this information will be available as a part of :

1. Enterprise environmental factors
2. Organization hierarchy
3. Informal reporting relationships
4. Job staffing plan

Correct Choice: 1

Justification: Enterprise Environmental Factors: The definition of project roles and responsibilities is developed with an
understanding of the ways that existing organizations will be involved and how the technical disciplines and people currently
interact with one another. Some of the relevant enterprise environmental factors involving organizational culture and structure are:
Interpersonal : (all examples given in the question are mentioned)

Reference: PMBOK Third Edition, Page Number: 203

7. Which of the following organizational charts has a hierarchical format?

1. RACI Chart
2. Organizational Breakdown Structure
3. Work Breakdown Structure
4. Text-Oriented Chart

7. Which of the following organizational charts has a hierarchical format?

1. RACI Chart
2. Organizational Breakdown Structure
3. Work Breakdown Structure
4. Text-Oriented Chart

Correct Choice: 2

Justification: Hierarchical-type charts: ... The organizational breakdown structure (OBS) looks similar to the WBS, but instead of
being arranged according to a breakdown of project deliverables, it is arranged according to an organization`s existing departments,
units or teams.

(Please note: RACI chart is a Matrix-based chart, work breakdown structure is not a type of organization chart)


8. In your project, you invest a lot of time in team development to increase the team`s
performance, which increases the likelihood of meeting project objectives. Which of
the following indicators would you use to evaluate your team`s effectiveness?

1. Improvement in skills of team members
2. Improvement in competencies and sentiments that help the team to perform better as a
group
3. Decrease in staff-attrition (i.e. fewer people leaving the project team)
4. All the above

8. In your project, you invest a lot of time in team development to increase the team`s
performance, which increases the likelihood of meeting project objectives. Which of
the following indicators would you use to evaluate your team`s effectiveness?

1. Improvement in skills of team members
2. Improvement in competencies and sentiments that help the team to perform better as a
group
3. Decrease in staff-attrition (i.e. fewer people leaving the project team)
4. All the above

Correct Choice: 4

Justification: Team performance assessment: The evaluation of a team`s effectiveness can include indicators such as:

- Improvements in skills that allow a person to perform assigned activities more effectively
- Improvements in competencies and sentiments that help the team to perform better as a group
- Reduced staff turnover rate


9. In your project, you establish clear expectations regarding acceptable behavior by
project team members e.g. managing conflicts, resolving issues, timely
attendance at all meetings etc. You believe that early commitment to clear
guidelines will decrease misunderstanding and increase productivity. These
expectations and guidelines can also be referred to as:

1. Team-building activities
2. Ground rules
3. General management skills
4. Rules of conduct

9. In your project, you establish clear expectations regarding acceptable behavior by
project team members e.g. managing conflicts, resolving issues, timely
attendance at all meetings etc. You believe that early commitment to clear
guidelines will decrease misunderstanding and increase productivity. These
expectations and guidelines can also be referred to as:

1. Team-building activities
2. Ground rules
3. General management skills
4. Rules of conduct

Correct Choice: 2

Justification: Ground rules establish clear expectations regarding acceptable behavior by project team members. Early
communication to clear guidelines decreases misunderstandings and increases productivity. The process of discussing
ground rules allows team members to discover values that are important to one another.


10. As a project manager, you are in the process of creating a list of all the project team
members, their roles and communication information. This information should reside in
the:

1. Project Plan
2. Project Team Directory
3. Performance Reports
4. Responsibility Assignment Matrix

10. As a project manager, you are in the process of creating a list of all the project team
members, their roles and communication information. This information should reside in
the:

1. Project Plan
2. Project Team Directory
3. Performance Reports

Correct Choice: 2

Justification: Project team directory: A documented list of project team members, their project roles and communication information


11. You are the project manager of a complicated construction project which involves building
highways in the whole state of North Carolina. You have several groups working with you in
the project. To plan resources for this project, you should preferably use a/an:

1. Staffing Pool description
2. Staffing Management Plan
4. Organization Matrix

11. You are the project manager of a complicated construction project which involves building
highways in the whole state of North Carolina. You have several groups working with you in
the project. To plan resources for this project, you should preferably use a/an:

1. Staffing Pool description
4. Organization Matrix

Correct Choice: 3

Justification: On larger projects, RAMs can be developed at various levels. For example, a high-level RAM can define which
project team or group is responsible for each component of the WBS, while lower level RAMs are used within the group to
designate roles, responsibilities, and levels of authority for specific activities.


12. As a project manager, you realize the importance of team development for human resource
management. Team development helps in developing individual and group competencies
to enhance project performance. All of the following are tools and techniques for
"Develop Project Team" EXCEPT:

1. General Management Skills
2. Pre-assignment
3. Training
4. Ground Rules

12. As a project manager, you realize the importance of team development for human resource
management. Team development helps in developing individual and group competencies
to enhance project performance. All of the following are tools and techniques for
"Develop Project Team" EXCEPT:

1. General Management Skills
2. Pre-assignment
3. Training
4. Ground Rules

Correct Choice: 2

Justification: Figure 9-8


13. You are the project manager in a matrix organization. So, all your team members report to you and
the functional manager of their respective departments. Managing this dual relationship is always
a challenge and should generally be the responsibility of the:

1. Project Manager
2. Functional Manager
3. Project Manager and Functional Manager
4. Program Manager

13. You are the project manager in a matrix organization. So, all your team members report to
you and the functional manager of their respective departments. Managing this dual
relationship is always a challenge and should generally be the responsibility of the:

1. Project Manager
2. Functional Manager
3. Project Manager and Functional Manager
4. Program Manager

Correct Choice: 1

Justification: Management of the project team is complicated when team members are accountable to both a the functional
manager and the project manager within a matrix organization. Effective management of this dual reporting relationship is often a
critical success factor for the project, and is generally the responsibility of the project manager.


14. Your project has two hundred and fifty people from five different countries working to
create a software solution which is going to be deployed across fifteen countries.
Managing your virtual team is a challenge when compared with managing a collocated
project. You should spend more time working on enhancing your:

1. Integrated Change Control Process
1. Contract Management Skills
3. Communications Planning

14. Your project has two hundred and fifty people from five different countries working to
create a software solution which is going to be deployed across fifteen countries.
Managing your virtual team is a challenge when compared with managing a collocated
project. You should spend more time working on enhancing your:

1. Integrated Change Control Process
1. Contract Management Skills
3. Communications Planning

Correct Choice: 4

Justification: Communications Planning becomes increasingly important in a virtual team environment. Additional
time may need to be spent to set clear expectations, develop protocols for confronting conflict, include people in
decision-making and share credit in successes.


15. You are the project manager managing the setting up of an oil rig in the Pacific Ocean.
Which of the following could be a valid constraint when you are doing human resource
planning for your project?

1. Weak matrix organization structure
2. Unlimited budget since the project is very critical to meet compliance needs
3. Oil price increasing above $ 60 per barrel
4. None of the above

15. You are the project manager managing the setting up of an oil rig in the Pacific Ocean.
Which of the following could be a valid constraint when you are doing human resource
planning for your project?

1. Weak matrix organization structure
2. Unlimited budget since the project is very critical to meet compliance needs
3. Oil price increasing above $ 60 per barrel
4. None of the above

Correct Choice: 1

Justification: Examples of constraints that can limit flexibility in the human resource planning process:... an organization
whose basic structure is a weak matrix means a relatively weaker role for the project manager.


pmstudy.com commments:
- Unlimited budget is not a constraint(limited budget could be a potential constraint and limit the project team`s options)

- Oil price increasing over $ 60 per barrel is also not a constraint (it is an assumption)

16. Ten members were assigned in advance to your project team. This pre-assignment
could be because of all the following reasons EXCEPT:

1. Specific people were promised as part of a competitive proposal
1. Suitable people came forward and mentioned that they wanted to work on the project
2. Staff assignments were defined in the project charter
3. The project is dependent on the expertise of some of the pre-assigned persons

16. Ten members were assigned in advance to your project team. This pre-assignment
could be because of all the following reasons EXCEPT:

1. Specific people were promised as part of a competitive proposal
1. Suitable people came forward and mentioned that they wanted to work on the project
2. Staff assignments were defined in the project charter
3. The project is dependent on the expertise of some of the pre-assigned persons

Correct Choice: 2

Justification: In some cases, project team members are known in advance; that is, they are pre-assigned. This situation can occur
if the project is the result of specific people being promised as part of a competitive proposal, if the project is dependent on the
expertise of particular persons, or if some staff assignments are defined within the project charter.


Wrap Up
Conference Number: 547-941-6414 or 866-547-8978
Passcode: Leader – 844306338, Participant – 370670831

8 Communication Management December 4 2:00pm EST Presenter:
(PMBOK Chapters 10)
https://www.rooms.hp.com/attend/default.aspx?key=EHXGVVKCJ4
Participant:
https://www.rooms.hp.com/attend/default.aspx?key=EP97N3NZ28

Session 7 gdas pmp study group presentation

Recomendados

Recomendados

Más contenido relacionado

La actualidad más candente

La actualidad más candente (20)

Destacado

Destacado (20)

Similar a Session 7 gdas pmp study group presentation

Similar a Session 7 gdas pmp study group presentation (20)

Más de Tu Nguyen, PMP®,PMI-RMP®

Más de Tu Nguyen, PMP®,PMI-RMP® (20)

Session 7 gdas pmp study group presentation