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GUIDE
Create a Business Plan as the first step on your
path to success
The following format has been designed to give the business planner a brief list of some
of the questions one must address before beginning to write each part of the plan. The
list of questions is in no way complete but is intended to assist the planner in analyzing
some of the areas that must be considered.
After the lists of questions is an example of what a common
business plan begins to look like. The examples are incomplete and are only intended to
give the first time planner an idea of the format.
These pages are intended to help you in organizing your thoughts and to give some
very basic examples to assist you in writing your business plan. The examples are very
short and concise.
They are only intended to show you one standard type format. Your business plan
should be much more specific and extensive and should present your ideals,
perceptions and goals. Note: Your first attempt to put together a business plan will
probably not be the last.
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BUSINESS PLAN GUIDE
THE COVER
The final product should be a well-structured document that distinctly identifies its content.
The cover should be short and concise clearly indicating:
1. Purpose of the plan
2. Company/person name
3. Address
4. Telephone number
5. Proposal writer if different from the owner
6. Date of the proposal
PLAN OBJECTIVE
This should be a brief, executive summary of the key elements of the business plan. Its
purpose is to capture the interest of prospective investors. There are two basic reasons for
the development of a business plan.
 To be used as an Operating Guide
 To be used as a Financing Proposal
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TABLE OF CONTENTS | BUSINESS PROFILE
Every business-planning document should contain a Table of Contents. This page will allow the
lender or investor to quickly review your document and determine if all the criteria for making a
decision are contained in the package.
All of the components suggested in the following sample plan are necessary for a complete
comprehensive plan. Additional data or information may be added as necessary.
The Table of Contents cannot be completed until you have decided on the format and components. It
will be the last task in completing the plan. The Table of Contents shown in this example may not
match your Table of Contents exactly.
BUSINESS PROFILE
This section of the business plan should outline the business profile. Indicate the type of business,
its organizational structure, the principals, and the type of industry.
Who are you? What are you? Where are you going? These questions must be clearly
defined in your business plan.
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Business plans must help investors understand and gain confidence on how
you will meet your customers’ needs.
Seven common parts of a good Business Plan are:
1. Executive Summary
2. Business Concept
3. Market Analysis
4. Management Team
5. Marketing Plan
6. Financial Plan
7. Operations and Management Plan
Seven Common Parts of a
Good Business Plan
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Part 1: Executive Summary
• The Executive Summary of a Business Plan is a 3-5 page introduction to your Business Plan.
• The Executive Summary is critical, because many individuals (including venture capitalists)
only read the summary.
• The Executive Summary section includes:
• A first paragraph that introduces your business.
• Your business name and location.
• A brief explanation of customer needs and your products or services.
• The ways that the product or service meets or exceeds the customer needs.
• An introduction of the team that will execute the Business Plan.
• Subsequent paragraphs that provide key details about your business, including projected sales and
profits, unit sales, profitability, and keys to success.
• Visuals that help the reader see important information, including highlight charts, market share
projections, and customer demand charts.
Part 2: Business Concept
 The business concept shows evidence that a product or service is viable and
capable of fulfilling an organization's particular needs.
 The Business Concept section:
– Articulates the vision of the company, how you plan to meet the unique needs of your
customer, and how you plan to make money doing that.
– Discusses feasibility studies that you have conducted for your products.
– Discusses diagnostics sessions you had with prospective customers for your services.
– Captures and highlights the value proposition in your product or service offerings.
Part 3: Market Analysis
 A Market Analysis defines the target market so that you can
position your business to get its share of sales.
 A Market Analysis section:
– Defines your market.
– Segments your customers.
– Projects your market share.
– Positions your products and services.
– Discusses pricing and promotions.
– Identifies communication, sales, and distribution channels.
Part 4: Management Team
The Management Team section outlines:
– Organizational Structure: Highlights the hierarchy and outlines responsibilities
and decision-making powers.
– Management Team: Highlights the track record of the company’s managers. You
may also offer details about key employees including qualifications, experiences,
or outstanding skills, which could add a competitive edge to the image of the
business.
– Working Structure: Highlights how your management team will operate within
your defined organizational structure.
– Expertise: Highlights the business expertise of your management and senior team.
You may also include special knowledge of budget control, personnel
management, public relations, and strategic planning.
– Skills Gap: Highlights plans to improve your company’s overall skills or
expertise. In this section, you should discuss opportunities and plans to acquire
new information and knowledge that will add value.
– Personnel Plan: Highlights current and future staffing requirements and related
costs.
Part 5: Marketing Plan
 The Marketing Plan section details what you propose to
accomplish, and is critical in obtaining funding to pursue new
initiatives.
 The Marketing Plan section:
– Explains (from an internal perspective) the impacts and results of past
marketing decisions.
– Explains the external market in which the business is competing.
– Sets goals to direct future marketing efforts.
– Sets clear, realistic, and measurable targets.
– Includes deadlines for meeting those targets.
– Provides a budget for all marketing activities.
– Specifies accountability and measures for all activities.
Part 6: Financial Plan (Slide 1 of 2)
 The Financial Plan translates your company's goals into specific
financial targets.
 The Financial Plan section:
– Clearly defines what a successful outcome entails. The plan isn't
merely a prediction; it implies a commitment to making the targeted
results happen and establishes milestones for gauging progress.
– Provides you with a vital feedback-and-control tool. Variances from
projections provide early warnings of problems. When variances occur,
the plan can provide a framework for determining the financial impact
and the effects of various corrective actions.
– Anticipate problems. If rapid growth creates a cash shortage due to
investment in receivables and inventory, the forecast should show this.
If next year's projections depend on certain milestones this year, the
assumptions should spell this out.
Part 6: Financial Plan (Slide 2 of 2)
 The Financial Plan is the most essential part of your Business Plan. It shows
investors the timeframes you have scheduled to make profits.
 Some elements of the Financial Plan include:
– Important Assumptions
– Key Financial Indicators
– Break-even Analysis
– Projected Profit and Loss
– Projected Cash Flow
– Projected Balance Sheet
– Business Ratios
– Long-term Plan
Different Financial Planning Options (Slide 1 of 2)
 Short-term Forecast: Projects either the current year or a rolling 12-month period
by month. This type of forecast should be updated at least monthly and become the
main planning and monitoring vehicle.
 Budget: Translates goals into detailed actions and interim targets. A budget
should provide details, such as specific staffing plans and line-item expenditures.
– The size of a company may determine whether the same model used to prepare the 12-
month forecast can be appropriate for budgeting.
– In any case, unlike the 12-month forecast, a budget should generally be frozen at the time
they are approved.
Different Financial Planning Options (Slide 2 of 2)
 Strategic Forecast: Incorporates the strategic goals of the company into the
projections. For startup companies, the initial Business Plan should include a
month-by-month projection for the first year, followed by annual projections
for a minimum of three years.
 Cash Forecast: Breaks down the budget and 12-month forecast into more
detail. The focus of these forecasts is on cash flow, rather than accounting
profit, and periods may be as short as a week in order to capture fluctuations.
Part 7: Operations and Management
 The Operations and Management section outlines how your company will
operate.
 The Operations and Management section includes:
– Organizational structure of the company. Provides a basis for projected operating
expenses and financial statements. Because these statements are heavily scrutinized
by investors, the organizational structure has to be well-defined and realistic within
the parameters of the business.
– Expense and capital requirements to support the organizational structure.
Provides a basis to identify personnel expenses, overhead expenses, and costs of
products/services sold. These expenses/costs can then be matched with capital
requirements.
Key Takeaways From This Module
 Business Plans are critical for the success of a company.
 Different businesses will require different types of Business Plans.
 All Business Plans have some essential sections that explain the core aspects
of the company.
 In order to help your company have a better chance of gaining interest and
investors, a Business Plan should include seven essential sections:
1. Executive Summary
2. Business Concept
3. Market Analysis
4. Management Team
5. Marketing Plan
6. Financial Plan
7. Operations and Management Plan
GET STARTED
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STARTUPS BUSINESS PLAN GUIDE

  • 1. www.fiverr.com/julietscott1 GUIDE Create a Business Plan as the first step on your path to success
  • 2. The following format has been designed to give the business planner a brief list of some of the questions one must address before beginning to write each part of the plan. The list of questions is in no way complete but is intended to assist the planner in analyzing some of the areas that must be considered. After the lists of questions is an example of what a common business plan begins to look like. The examples are incomplete and are only intended to give the first time planner an idea of the format. These pages are intended to help you in organizing your thoughts and to give some very basic examples to assist you in writing your business plan. The examples are very short and concise. They are only intended to show you one standard type format. Your business plan should be much more specific and extensive and should present your ideals, perceptions and goals. Note: Your first attempt to put together a business plan will probably not be the last. www.fiverr.com/julietscott1 BUSINESS PLAN GUIDE
  • 3. THE COVER The final product should be a well-structured document that distinctly identifies its content. The cover should be short and concise clearly indicating: 1. Purpose of the plan 2. Company/person name 3. Address 4. Telephone number 5. Proposal writer if different from the owner 6. Date of the proposal PLAN OBJECTIVE This should be a brief, executive summary of the key elements of the business plan. Its purpose is to capture the interest of prospective investors. There are two basic reasons for the development of a business plan.  To be used as an Operating Guide  To be used as a Financing Proposal www.fiverr.com/julietscott1
  • 4. TABLE OF CONTENTS | BUSINESS PROFILE Every business-planning document should contain a Table of Contents. This page will allow the lender or investor to quickly review your document and determine if all the criteria for making a decision are contained in the package. All of the components suggested in the following sample plan are necessary for a complete comprehensive plan. Additional data or information may be added as necessary. The Table of Contents cannot be completed until you have decided on the format and components. It will be the last task in completing the plan. The Table of Contents shown in this example may not match your Table of Contents exactly. BUSINESS PROFILE This section of the business plan should outline the business profile. Indicate the type of business, its organizational structure, the principals, and the type of industry. Who are you? What are you? Where are you going? These questions must be clearly defined in your business plan. www.fiverr.com/julietscott1
  • 5. Business plans must help investors understand and gain confidence on how you will meet your customers’ needs. Seven common parts of a good Business Plan are: 1. Executive Summary 2. Business Concept 3. Market Analysis 4. Management Team 5. Marketing Plan 6. Financial Plan 7. Operations and Management Plan Seven Common Parts of a Good Business Plan www.fiverr.com/julietscott1
  • 6. Part 1: Executive Summary • The Executive Summary of a Business Plan is a 3-5 page introduction to your Business Plan. • The Executive Summary is critical, because many individuals (including venture capitalists) only read the summary. • The Executive Summary section includes: • A first paragraph that introduces your business. • Your business name and location. • A brief explanation of customer needs and your products or services. • The ways that the product or service meets or exceeds the customer needs. • An introduction of the team that will execute the Business Plan. • Subsequent paragraphs that provide key details about your business, including projected sales and profits, unit sales, profitability, and keys to success. • Visuals that help the reader see important information, including highlight charts, market share projections, and customer demand charts.
  • 7. Part 2: Business Concept  The business concept shows evidence that a product or service is viable and capable of fulfilling an organization's particular needs.  The Business Concept section: – Articulates the vision of the company, how you plan to meet the unique needs of your customer, and how you plan to make money doing that. – Discusses feasibility studies that you have conducted for your products. – Discusses diagnostics sessions you had with prospective customers for your services. – Captures and highlights the value proposition in your product or service offerings.
  • 8. Part 3: Market Analysis  A Market Analysis defines the target market so that you can position your business to get its share of sales.  A Market Analysis section: – Defines your market. – Segments your customers. – Projects your market share. – Positions your products and services. – Discusses pricing and promotions. – Identifies communication, sales, and distribution channels.
  • 9. Part 4: Management Team The Management Team section outlines: – Organizational Structure: Highlights the hierarchy and outlines responsibilities and decision-making powers. – Management Team: Highlights the track record of the company’s managers. You may also offer details about key employees including qualifications, experiences, or outstanding skills, which could add a competitive edge to the image of the business. – Working Structure: Highlights how your management team will operate within your defined organizational structure. – Expertise: Highlights the business expertise of your management and senior team. You may also include special knowledge of budget control, personnel management, public relations, and strategic planning. – Skills Gap: Highlights plans to improve your company’s overall skills or expertise. In this section, you should discuss opportunities and plans to acquire new information and knowledge that will add value. – Personnel Plan: Highlights current and future staffing requirements and related costs.
  • 10. Part 5: Marketing Plan  The Marketing Plan section details what you propose to accomplish, and is critical in obtaining funding to pursue new initiatives.  The Marketing Plan section: – Explains (from an internal perspective) the impacts and results of past marketing decisions. – Explains the external market in which the business is competing. – Sets goals to direct future marketing efforts. – Sets clear, realistic, and measurable targets. – Includes deadlines for meeting those targets. – Provides a budget for all marketing activities. – Specifies accountability and measures for all activities.
  • 11. Part 6: Financial Plan (Slide 1 of 2)  The Financial Plan translates your company's goals into specific financial targets.  The Financial Plan section: – Clearly defines what a successful outcome entails. The plan isn't merely a prediction; it implies a commitment to making the targeted results happen and establishes milestones for gauging progress. – Provides you with a vital feedback-and-control tool. Variances from projections provide early warnings of problems. When variances occur, the plan can provide a framework for determining the financial impact and the effects of various corrective actions. – Anticipate problems. If rapid growth creates a cash shortage due to investment in receivables and inventory, the forecast should show this. If next year's projections depend on certain milestones this year, the assumptions should spell this out.
  • 12. Part 6: Financial Plan (Slide 2 of 2)  The Financial Plan is the most essential part of your Business Plan. It shows investors the timeframes you have scheduled to make profits.  Some elements of the Financial Plan include: – Important Assumptions – Key Financial Indicators – Break-even Analysis – Projected Profit and Loss – Projected Cash Flow – Projected Balance Sheet – Business Ratios – Long-term Plan
  • 13. Different Financial Planning Options (Slide 1 of 2)  Short-term Forecast: Projects either the current year or a rolling 12-month period by month. This type of forecast should be updated at least monthly and become the main planning and monitoring vehicle.  Budget: Translates goals into detailed actions and interim targets. A budget should provide details, such as specific staffing plans and line-item expenditures. – The size of a company may determine whether the same model used to prepare the 12- month forecast can be appropriate for budgeting. – In any case, unlike the 12-month forecast, a budget should generally be frozen at the time they are approved.
  • 14. Different Financial Planning Options (Slide 2 of 2)  Strategic Forecast: Incorporates the strategic goals of the company into the projections. For startup companies, the initial Business Plan should include a month-by-month projection for the first year, followed by annual projections for a minimum of three years.  Cash Forecast: Breaks down the budget and 12-month forecast into more detail. The focus of these forecasts is on cash flow, rather than accounting profit, and periods may be as short as a week in order to capture fluctuations.
  • 15. Part 7: Operations and Management  The Operations and Management section outlines how your company will operate.  The Operations and Management section includes: – Organizational structure of the company. Provides a basis for projected operating expenses and financial statements. Because these statements are heavily scrutinized by investors, the organizational structure has to be well-defined and realistic within the parameters of the business. – Expense and capital requirements to support the organizational structure. Provides a basis to identify personnel expenses, overhead expenses, and costs of products/services sold. These expenses/costs can then be matched with capital requirements.
  • 16. Key Takeaways From This Module  Business Plans are critical for the success of a company.  Different businesses will require different types of Business Plans.  All Business Plans have some essential sections that explain the core aspects of the company.  In order to help your company have a better chance of gaining interest and investors, a Business Plan should include seven essential sections: 1. Executive Summary 2. Business Concept 3. Market Analysis 4. Management Team 5. Marketing Plan 6. Financial Plan 7. Operations and Management Plan