1. Emotional Messages
Chapter 7

2.  Principles
 Obstacles
 Skills for expressing – Part 3
 Skills for responding

3. Emotional Competence:
Understanding Feelings

4. Emotional Competence:
Understanding Feelings
Identify what you Understand your
are feeling, and goals, what do
why you feel that you wish to
way communicate?
Evaluate your
options, what are
your choices in
expression?

5. Emotional Competence:
Understanding Feelings
Identify what you Understand your
are feeling, and goals, what do
why you feel that you wish to
way communicate?
Evaluate your
options, what are
your choices in
expression?

6. Emotional Competence:
Understanding Feelings
Identify what you Understand your
are feeling, and goals, what do
why you feel that you wish to
way communicate?
Evaluate your
options, what are
your choices in
expression?

7. Emotional Competence:
Describe your feelings
Describe your feelings
Be as specific and clear as possible
Describe the reasons for your feelings
Stay in the present
Own your feelings, take responsibility
Ask for what you need

8. Emotional Competence
 Handling anger
◦ Ventilation Hypothesis
 Do you agree or disagree?
 Anger Management
◦ Think about your situation
◦ SCREAM technique pg 188