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Retrenchment
What is retrenchment?

“To cut down or reduce
      something”
  “Tighten one's belt”
 “Use resources more
       carefully “
What drives retrenchment?
• Uncompetitive cost structure
• Inadequate returns on
                                     All of
  investment                         which
• Poor competitive position        indicate
• Financial distress (e.g. high   the need
  debt)
• Market decline                      for
• Failed takeovers                strategic
• Economic downturn                 change
• Change of ownership
Methods of retrenchment
• Significant reductions in output &
  capacity
• Significant job losses
• Product or market withdrawals
• Disposals of business units
• Outsourcing key business
  functions
• De-mergers
Implications for change

• Much depends on the scale and scope
  of the retrenchment
• Small-scale, incremental
  retrenchment has only limited impact
• Significant retrenchment is often
  associated with a fundamental
  reappraisal of the business
Downsides of “downsizing”

• Little evidence that downsizing
  actually improves profitability
• Motivation and morale for those left
  behind usually worsens
• Potentially damaging knock-on
  effects on productivity, innovation
  and staff retention
Change implications of major business
             rationalisation
Common Actions          Possible Implications for Change
Changed organisation    Changed management responsibilities
structures              Greater workloads / higher stress (possibly)
                        New teams and colleagues
                        Different reporting structures
New leadership and/or   Different leadership style
ownership               Uncertainty (particularly amongst management)
                        New priorities, aims and objectives
                        A threat to the prevailing corporate culture
                        Previous projects often abandoned (e.g. investment)
                        A new / renewed sense of urgency
Fewer people            Loss of morale and increased de-motivation
                        Bad news for some external stakeholders (e.g. local
                        community, local suppliers)
Examples of
Retrenchment
Nokia changes direction
                                        Nokia’s new CEO Stephen
                                        Elop issued his
                                        famous “burning platform” email
                                        in Feb 2010 highlighting the
                                        need for significant strategic
                                        change at Nokia

                                        Since then, there have been
                                        over 30,000 job losses at
                                        Nokia as the firm has
                                        refocused its strategy on
                                        partnership with Microsoft


http://www.bbc.co.uk/news/business-16953411
Yell moves to digital
                                      Yell, the business directories
                                      business, has struggled as
                                      demand for paper-based
                                      products has declined and it is
                                      left with a huge $3bn debt to
                                      finance.

                                      The new strategy includes a
                                      rationalisation of the business,
                                      further cost-cutting and heftier
                                      investment in digital platforms.
http://www.ft.com/cms/s/0/ce6a4f7e-3087-11e0-9de3-00144feabdc0.html#axz
Starbucks Exits Australia
                                   Starbucks rationalises its
                                   store portfolio in Australia –
                                   2008
                                   Poor competitive position
                                   there – hard to compete
                                   with existing coffee shop
                                   operators
                                   Strategic decision to focus
                                   investment on the US
                                   market

http://news.bbc.co.uk/1/hi/business/7530570.stm
ITV exists social networking
                                        ITV plc disposes of website
                                        Friends Reunited (2009) for
                                        £25, some £150m less than
                                        it paid for the business
                                        Friends Reunited had a poor
                                        competitive position (v
                                        Facebook)
                                        Considered non-core by new
                                        ITV management

http://www.guardian.co.uk/media/2009/aug/06/itv-sells-friends-reunited
Burberry rationalises UK capacity
                                           Burberry plc announces
                                           plans to cut operating costs
                                           by £50m p.a.
                                           Sewing factory in
                                           Rotherham closed –
                                           production transferred to
                                           another group factory
                                           Example of capacity
                                           rationalisation

http://business.timesonline.co.uk/tol/business/industry_sectors/consumer_goods/article
Fujitsu downsizes in response to recession

                                     Economic downturn hits
                                     the IT services market
                                     Fujitsu makes 10% of its
                                     workforce redundant due
                                     to substantial declines in
                                     demand




http://news.bbc.co.uk/1/hi/business/8222387.stm
Thomas Cook retrenches to survive
                                      A collapse in demand and
                                      three profits warnings
                                      take Thomas Cook to the
                                      brink of collapse
                                      Significant rationalisation
                                      announced to gain
                                      support of banks

http://www.bbc.co.uk/news/business-16173578
Tesco exits from Japan
                                       Tesco decides to sell its
                                       portfolio of 129 stores in
                                       Japan after failing to build a
                                       successful presence in a
                                       highly competitive market

                                      ““Having made
                                      considerable efforts in
                                      Japan, we have concluded
                                      that we cannot build a
                                      sufficiently scalable
                                      business“ – Phil Clarke:
http://www.guardian.co.uk/business/2011/aug/31/tesco-japan-pull-out-philip-cl
                                      Tesco CEO
Thorntons’ strategic review
                                          New CEO conducts a detailed
                                          review of Thornton’s strategic
                                          direction after several profits
                                          warnings. Decisions include;

                                            •At least 120 stores to be closed
                                            over three years (as existing
                                            leases expire) + potentially 60
                                            other stores
                                            •Grow the Thorntons franchise
                                            portfolio
                                            •Aim to cut operating costs of
                                            around £2m per year from the
http://tutor2u.net/blog/index.php/business-studies/comments/retrenchment-for-thornton
                                            supply chain
Corus sells mothballed steel plant

                                        Corus mothballed its Teeside
                                        steel plant in 2010 after the
                                        loss of a major contract.

                                        The plant was sold to a
                                        competitor steel producer
                                        some months later as Corus
                                        made permanent the
                                        reduction in its UK steel-
                                        making capacity

http://www.guardian.co.uk/business/2010/aug/27/ssi-corus-teesside-sale
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Business Strategy - Retrenchment

  • 2. What is retrenchment? “To cut down or reduce something” “Tighten one's belt” “Use resources more carefully “
  • 3. What drives retrenchment? • Uncompetitive cost structure • Inadequate returns on All of investment which • Poor competitive position indicate • Financial distress (e.g. high the need debt) • Market decline for • Failed takeovers strategic • Economic downturn change • Change of ownership
  • 4. Methods of retrenchment • Significant reductions in output & capacity • Significant job losses • Product or market withdrawals • Disposals of business units • Outsourcing key business functions • De-mergers
  • 5. Implications for change • Much depends on the scale and scope of the retrenchment • Small-scale, incremental retrenchment has only limited impact • Significant retrenchment is often associated with a fundamental reappraisal of the business
  • 6. Downsides of “downsizing” • Little evidence that downsizing actually improves profitability • Motivation and morale for those left behind usually worsens • Potentially damaging knock-on effects on productivity, innovation and staff retention
  • 7. Change implications of major business rationalisation Common Actions Possible Implications for Change Changed organisation Changed management responsibilities structures Greater workloads / higher stress (possibly) New teams and colleagues Different reporting structures New leadership and/or Different leadership style ownership Uncertainty (particularly amongst management) New priorities, aims and objectives A threat to the prevailing corporate culture Previous projects often abandoned (e.g. investment) A new / renewed sense of urgency Fewer people Loss of morale and increased de-motivation Bad news for some external stakeholders (e.g. local community, local suppliers)
  • 9. Nokia changes direction Nokia’s new CEO Stephen Elop issued his famous “burning platform” email in Feb 2010 highlighting the need for significant strategic change at Nokia Since then, there have been over 30,000 job losses at Nokia as the firm has refocused its strategy on partnership with Microsoft http://www.bbc.co.uk/news/business-16953411
  • 10. Yell moves to digital Yell, the business directories business, has struggled as demand for paper-based products has declined and it is left with a huge $3bn debt to finance. The new strategy includes a rationalisation of the business, further cost-cutting and heftier investment in digital platforms. http://www.ft.com/cms/s/0/ce6a4f7e-3087-11e0-9de3-00144feabdc0.html#axz
  • 11. Starbucks Exits Australia Starbucks rationalises its store portfolio in Australia – 2008 Poor competitive position there – hard to compete with existing coffee shop operators Strategic decision to focus investment on the US market http://news.bbc.co.uk/1/hi/business/7530570.stm
  • 12. ITV exists social networking ITV plc disposes of website Friends Reunited (2009) for £25, some £150m less than it paid for the business Friends Reunited had a poor competitive position (v Facebook) Considered non-core by new ITV management http://www.guardian.co.uk/media/2009/aug/06/itv-sells-friends-reunited
  • 13. Burberry rationalises UK capacity Burberry plc announces plans to cut operating costs by £50m p.a. Sewing factory in Rotherham closed – production transferred to another group factory Example of capacity rationalisation http://business.timesonline.co.uk/tol/business/industry_sectors/consumer_goods/article
  • 14. Fujitsu downsizes in response to recession Economic downturn hits the IT services market Fujitsu makes 10% of its workforce redundant due to substantial declines in demand http://news.bbc.co.uk/1/hi/business/8222387.stm
  • 15. Thomas Cook retrenches to survive A collapse in demand and three profits warnings take Thomas Cook to the brink of collapse Significant rationalisation announced to gain support of banks http://www.bbc.co.uk/news/business-16173578
  • 16. Tesco exits from Japan Tesco decides to sell its portfolio of 129 stores in Japan after failing to build a successful presence in a highly competitive market ““Having made considerable efforts in Japan, we have concluded that we cannot build a sufficiently scalable business“ – Phil Clarke: http://www.guardian.co.uk/business/2011/aug/31/tesco-japan-pull-out-philip-cl Tesco CEO
  • 17. Thorntons’ strategic review New CEO conducts a detailed review of Thornton’s strategic direction after several profits warnings. Decisions include; •At least 120 stores to be closed over three years (as existing leases expire) + potentially 60 other stores •Grow the Thorntons franchise portfolio •Aim to cut operating costs of around £2m per year from the http://tutor2u.net/blog/index.php/business-studies/comments/retrenchment-for-thornton supply chain
  • 18. Corus sells mothballed steel plant Corus mothballed its Teeside steel plant in 2010 after the loss of a major contract. The plant was sold to a competitor steel producer some months later as Corus made permanent the reduction in its UK steel- making capacity http://www.guardian.co.uk/business/2010/aug/27/ssi-corus-teesside-sale
  • 19. Keep up-to-date with business stories, resources, quizzes and worksheets for your business course. Click the logo!