To keep pace in an increasingly competitive world, your business needs to run as efficiently as possible. "We’re seeing it more and more often, companies who have trimmed down to survive the tough economy - now find they have to become more productive with less resources,” says Korey Lind, CEO of business management system provider for small and medium businesses, Third Wave Business Systems. “Efficiency is even more important for small and medium-sized businesses,” Lind adds, “because their ability to scale quickly to meet demand is limited compared to large global companies.”

1. 10 Ways to Do More with Less Presented By Korey Lind, CEO of Third Wave Business Systems

2. Less Is More New Economy Cut-backs and trimming down Meeting Demand Are you Nimble?

3. 1. Manage by Exception Stop Trying to Manage the Whole Business Alone Simplify by Process and Rules Only Apply Your Time/Expertise to Exceptions

4. How Business Management Systems Can Help Notifications and Alerts Ship Date Missed Exception Reports Discount Outside Normal Range

5. 2. Document Responsibilities Everyone in an Organization Should Know their Role and Accountabilities Ambiguity Leads to Duplicate Work and Missed Opportunities Educate Employees on the Interconnectedness of their Roles

6. 3. Streamline Communications Delivering Fast, Knowledgeable Service Keeps Customers Satisfied Many Communications Can Be Handled By Email Don’t Duplicate Efforts Timeliness is Key

7. How Business Management Systems Can Help Strong Reporting Cross Platform Queries Document Delivery Options Define Delivery Rules Utilize Email Track Communications for Each Account

8. 4. Consider ROI When Budgeting Technology Spend What Resources Are Saved: Paper, Printing, Postage, Travel, Employment Costs Many Technologies Show Immediate Value in ROI Consider How Email, Web Conferences and Telephone Have Save Companies $$ Encourage Taking Educated Risks!

9. 5. Empower Employees With Greater Access to Information Managing Blindly is Counterproductive Information Access Aids Better Decision Making Employee Awareness of KPIs Gives You an Edge Remote System Access Empowers Field Workers Accurate Information is Key

10. How Business Management Systems Can Help Anytime, Anywhere Access Sales Management Traveling Executives Easy to Use Dashboards & Charts

11. 6. Improve Employee Satisfaction A Positive Culture is Most Productive Eliminate Frustrating Systems Allow Employees to Offer Superior Service Identify and Address System Shortfalls Reward Positive Contributions

12. 7. Use Common Practices Is Everyone On the Same Page? Standardize Documents Set System Rules for Document Delivery Properly Train Employees Not Just Internal: Create Effective Business Processes with Partners

13. 8. Develop a Maintenance Plan for Systems & Processes Don’t Ignore Your Business Systems When Planning Keep Hardware Up to Date Obsolete Hardware Can Bring Your Office to a Standstill Same Applies for Processes and Procedures! Take a Regular Inventory and Make Updates to Reduce Waste

14. 9. Solicit Feedback Involve Stakeholders in Business Decisions Customers Know What they Want Suppliers Can Tell You Best Practices Employees Have Greatest Insight Make Sure You Act Upon Feedback

15. How Business Management Systems Can Help Use Free Online Surveys (like SurveyMonkey) for Easy, Professional Feedback Set Up System Rules to Send Automatic Requests Follow-up Email to Customer After Order Ships Periodic Mass Email to All Employees Lets Dashboards Guide Which Suppliers Are Most Profitable

16. 10. Automate Every Task Possible Inventory Key Processes and Tasks Identify How to Leverage Technology Where Are Your People Best Utilized ? What Tasks Are Redundant? Make Automation Your Goal

17. Thank You Third Wave Business Systems specializes in deploying SAP Business One and Microsoft Dynamics GP solutions. Our clients have found success by thinking outside-the-box - and that's the way we serve their needs. You can find more information at www.twbs.com Contact Korey at korey.lind@twbs.com or 201/703-2100