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Call Tracking
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Cloud Communications




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TELECOM                                                WEB STANDARDS




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            HARD                                                          EASY!
DTMF PSTN
Codec Negotiation                         uLaw Transcoding

Realtime Networking QOS
SIP Compatibility Port Capacity
Carriers
                                Realtime CPU Capacity Planning
                       TTS Licensing
  Multiyear Carrier Contracts
Simple API
         <Say>
<Say>Hello Jim, Thank you for calling.</Say>



           <Play>
<Play>http://myserver.com/welcome.mp3</Play>



           <Dial>
         <Dial>415-867-5309</Dial>


       <Gather>
     <Gather action=‘handleMenu.php’ />



       <Record>
 <Record action=‘handleVoiceMessage.php’ />


             <Sms>
    <Sms>Please send us payment.</Sms>
20,000 Developers




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Range of Leads




Online                                  Offline
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Ah-Ha! Moment




THE MOST QUALIFIED LEADS
PICK UP THE PHONE.
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Higher Conversion




5x   PRIVILEGED & CONFIDENTIAL
Oh-No! Moment




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Call Tracking Basic Flow




   User calls          Call Tracking                Advertisers get
 phone number       handles calls; add           leads, messages, and
online or offline   voicemail and SMS            self-service analytics




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                            P    &C
                             RIVILEGED   ONFIDENTIAL
Code and HowTo’s




Get Free Source Code: http://labs.twilio.com/twimlets/forward
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Business Intelligence




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Call Tracking Today




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Twilio at Cloudstock

1:15pm: “Making Money with SaaS”
Jeff Lawson, CEO and Co-Founder
Room 2009
3:15pm: “Building a Great API”
Evan Cooke, CTO and Co-Founder
Room 2002
Booth in Partner Zone, Hackathon

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Call Tracking with Twilio - Cloudstock 2010

  • 1. Call Tracking PRIVILEGED & CONFIDENTIAL
  • 2. Cloud Communications PRIVILEGED & CONFIDENTIAL
  • 3. TELECOM WEB STANDARDS twilio HARD EASY! DTMF PSTN Codec Negotiation uLaw Transcoding Realtime Networking QOS SIP Compatibility Port Capacity Carriers Realtime CPU Capacity Planning TTS Licensing Multiyear Carrier Contracts
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  • 5. 20,000 Developers PRIVILEGED & CONFIDENTIAL
  • 6. Range of Leads Online Offline PRIVILEGED & CONFIDENTIAL
  • 7. Ah-Ha! Moment THE MOST QUALIFIED LEADS PICK UP THE PHONE. PRIVILEGED & CONFIDENTIAL
  • 8. Higher Conversion 5x PRIVILEGED & CONFIDENTIAL
  • 9. Oh-No! Moment PRIVILEGED & CONFIDENTIAL
  • 10. Call Tracking Basic Flow User calls Call Tracking Advertisers get phone number handles calls; add leads, messages, and online or offline voicemail and SMS self-service analytics PRIVILEGED & CONFIDENTIAL
  • 11. Directories PRIVILEGED & CONFIDENTIAL
  • 12. Insurance Services PRIVILEGED & CONFIDENTIAL
  • 13. Hospitality PRIVILEGED & CONFIDENTIAL
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  • 15. Code and HowTo’s Get Free Source Code: http://labs.twilio.com/twimlets/forward PRIVILEGED & CONFIDENTIAL
  • 16. CRM Integration PRIVILEGED & CONFIDENTIAL
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  • 19. Twilio at Cloudstock 1:15pm: “Making Money with SaaS” Jeff Lawson, CEO and Co-Founder Room 2009 3:15pm: “Building a Great API” Evan Cooke, CTO and Co-Founder Room 2002 Booth in Partner Zone, Hackathon PRIVILEGED & CONFIDENTIAL
  • 20. www.twilio.com/call-tracking PRIVILEGED & CONFIDENTIAL