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Retail
Performance and
Security
Solutions
Safer. Smarter. Tyco.TM
/ 2 / Overview Brochure / Tyco
Memorable Shopper Experience
As you strive to improve shopper
experience and brand loyalty,
our solutions support enhanced
merchandising, improved store aesthetics
and ambiance, and interactive and
self-service options.
Increased Revenue
We help retailers tap into new sources of
revenue with solutions to drive
conversion rates, improve marketing
effectiveness and increase open
merchandising.
Safe and Secure Environments
Every store needs to protect critical assets
— employees, shoppers and merchandise
— while reducing shrink, theft and liability.
Our solutions help retailers create a store
environment that is safe, secure and
inviting, 24 hours per day.
Lean Retailing
Optimizing your retail operation requires
visibility into areas of spend and loss.
Our technology solutions help retailers
maximize multi-channel shopper
interactions, optimize the product mix,
improve store labor efficiency and
maximize space utilization.
We provide retailers
around the world the confidence
to offer the best possible shopping
experience while increasing
operational efficiency and
profitability.
Leading apparel retailers recognize
having accurate inventory impacts shelf
availability, store productivity, customer
satisfaction, and ultimately sales.
Clothing retailer, Under Armour,
leveraged our advanced data-capture
technology to improve store layouts,
measure and evaluate efficiencies, and,
ultimately, drive sales.
Italian Retailer, Limoni Perfume, identifies
techniques such as foil-lined booster bags
are becoming more common shoplifting
methods used by thieves.The Sensormatic
Ultra • Exit system enables them to
significantly reduce shrink and improve
profitability, while staying one step ahead
of the offenders.
Spanish specialty retailer, Messcalino,
improved operations for their
contemporary collections with our unique
solution that integrates RFID and EAS
technology to provide precise re-stocking,
while delivering exceptional levels of
anti-theft protection in their stores.
Overview Brochure / Tyco / 3 /Overview Brochure / Tyco / 3 /
/ 4 / Overview Brochure / Tyco
Stores
Employees
Inventory
Shoppers
Whether your objective is to minimize
shrink, increase conversion rates,
optimize inventory, drive employees’
productivity, or enhance overall store
performance, our goal is to leverage
the TrueVUE Platform to deliver retail
performance excellence.
Our Store Performance and Security
Solutions reach across a broad array
of mission-critical retail operations to
capture, interpret, report and intelligently
respond to real-time operational data
from stores, employees, inventory and
shoppers. These solutions leverage
a common integration approach to
hardware devices and systems, reporting
and user interfaces to help retailers
lower operating and ownership costs,
optimize asset investments, decrease
obsolescence, and maximize scalability
and extensibility. With this unified
approach, we can deliver the end-to-end
integration that breaks down operational
silos and promotes holistic decision-
making in the store. Believing that this
approach is the best way to optimize
retail operations, we promote innovation
and long-term growth, and help create
a competitive advantage for our retail
customers around the world.
With over 45 years of excellence in retail,
we have the expertise to understand your
needs, the technology to meet them, and
the comprehensive technical, professional
and support services to help you achieve
long term success.
TrueVUE Store
Performance
Platform
Professional & Project Management Services
TrueVUE
Platform
“When applications including real-time inventory management,
workforce and task management, and customer support tools are
connected via a common store integration platform, modern workers
are more engaged and motivated to get work done, help customers, and
support each other.This drives more operations efficiencies, workforce
satisfaction, and customer loyalty.”
~ Leslie Hand, IDC Retail Insights
Hello.
Overview Brochure / Tyco / 5 /
Store Execution
Leverage our new class of solutions to break down the
walls between siloed retail functions, creating a truly
integrated real-time store execution environment to
deliver substantial improvements in enterprise-wide store
performance.
// 	 Capture, consolidate and interpret high fidelity data
	 from different sensor technologies
// 	 Deliver real-time execution decisions affecting revenue
	 and profitability
Safety & Security
Safeguarding employees and shoppers remains critical to
brand equity. Our safety solutions help monitor access and
activity and decrease time needed to manage video and
security systems.
// 	 Improve shopper and employee safety
// 	 Safeguard critical assets with intrusion and fire detection
Loss Prevention
Our loss prevention solutions help retailers proactively
monitor security incidents to address fraud, shoplifting
and internal theft. With wide exit coverage, integrated
deactivation solutions, source tagging, disposable labels
and reusable hard tags, we can deliver a loss prevention
solution to meet your needs.
// 	 Protect margins
// 	 Maintain product availability
Traffic Intelligence
Our traffic intelligence solution provides valuable insights
that can drive increased retail performance by correlating
real-time shopper and associate behavior patterns against
sales transactions, time and attendance, and marketing
activities.
// 	 Increase shopper conversion
// 	 Optimize queue management
// 	 Ensure promotional compliance
Inventory Intelligence
Drive significant improvements in inventory accuracy and
retail execution with our inventory visibility solutions.
Throughout the supply chain, retailers gain key operational
insights that deliver critical intelligence to store associates
and corporate decision makers.
// 	 Reduce out-of-stocks and improve overall inventory 		
	accuracy
// 	 Increase customer satisfaction and enable new 		
	 merchandising strategies
Retail Performance &
Security Solutions
Overview Brochure / Tyco / 5 /
Safety & Security
Loss Prevention
Inventory Intelligence
Traffic Intelligence
Store Execution
/ 6 / Overview Brochure / Tyco
Over the past 45 years, our retail solutions
have kept hundreds of millions of people
safe in more than 70 countries. Our
Sensormatic electronic article surveillance
(EAS) products have protected more than
115 million products in the past decade,
making it the most trusted brand in retail
loss prevention. Through relationships
with over 80 percent of the top 200 global
retailers, we are committed to helping
retailers benefit from our broad retail
industry experience and advanced retail
technologies, including:
//	 Expertise across all major retail 		
	 sectors, including department 		
	 store, specialty, food, DIY and mass 	
	merchants
//	Mission critical advanced solutions
that address store execution,
Inventory visibility and loss
prevention
Technology Based on
Deep Retail Industry Experience
//	 Comprehensive systems including 	
	 fire and life safety, video, 		
	 access control, intrusion detection, 	
	 traffic intelligence, anti-shoplifting
	 and associated services
//	 World’s largest installed base of 	
	 EAS solutions
//	 Solutions that deliver value today, 	
	 and protect your investment by 		
	 offering a flexible migration path to 	
	 future technologies
//	 WorldwideTyco Professional Services 	
	organization
//	 Dedicated worldwide ADT Retail 	
	 Field Service and Systems Integration 	
	organizations
We
Know.
Overview Brochure / Tyco / 7 /
YourTrusted Partner
Our retail expertise goes beyond
technology solutions.When you need
a trusted partner for every step of the
process, turn to our staff of expert service
providers.With program management,
project management, staging and
configuration, network systems
infrastructure support, remote monitoring
and ongoing maintenance programs, we
have you covered from beginning to end
around the world.
“The Sensormatic source tagging program offers us a number of important benefits.
With buy-in from merchandising executives, our source tagging program enables
more accurate on shelf inventory, less shrink and open merchandising.The program
makes it easier for our customers to enjoy their shopping experience without having
items inaccessible in locked cabinets or on cables.”
~ Lowe’s
“The Sensormatic Ultra •Tag has given us the freedom to display products openly
to customers, standardize product displays and reduce losses while increasing
sales. Our employees have recognized the benefits of easy application and removal,
enhanced productivity and greater security that the Ultra •Tag offers.”
~Almacenes Éxito
“TheTraffic Intelligence Solution fromTyco has enabled us to identify important 	
customer trends such as peak shopping hours, traffic counts, sales conversion 		
ratios, tracking and trending sales per staff member and department as well as help
measure advertising effectiveness.”
~ Under Armour
“The Integrated Store requires a broad portfolio of technologies which, in most cases,
a retailer has to piece together using the individual solutions they have required from	
many vendors. No single vendor has all the pieces, butTyco Retail Solutions is one of 	
the companies with the broadest collection of technologies.”
~ ChainLink Research
Global strength. Local expertise.
At your service.
North America Headquarters
1501Yamato Road
Boca Raton, FL 33431
United States
Phone: +1 877 258-6424
Latin America Headquarters
1501Yamato Road
Boca Raton, FL 33431
United States
Phone: +1 877 258 6424
United Kingdom/Ireland Regional
Headquarters
Security House,The Summit
Hanworth Road
Sunbury-on-Thames
Middlesex.TW16 5DB
United Kingdom
Phone: +44 1932 743 432
Continental Europe Headquarters
Am Schimmersfeld 5-7
40880 Ratingen
Germany
Phone: +49 2102 7141 0
Asia-Pacific Headquarters
No.26 Ang Mo Kio Industrial Park 2
Level 1
Singapore 569507
Phone: +65 63898000
South Africa Headquarters
1 Charles Crescent
Eastgate Ext 4, Sandton
South Africa
Phone: +086 12 12 400
Leverage our strength
and experience
Tyco Retail Solutions is a leading global
provider of integrated retail performance
and security solutions, deployed today
at more than 80 percent of the world’s
top 200 retailers. Customers range from
single-store boutiques to global retail
enterprises. Operating in more than 70
countries worldwide, Tyco Retail Solutions
provides retailers with real-time visibility
to their inventory and assets to improve
operations, optimize profitability and create
memorable shopper experiences.
The Tyco Retail Solutions portfolio for
retailers is sold direct and through
authorized business partners around
the world.
TRS-Overview_BRO_RTL_12-2012_EN
Copyright © 2012 Tyco Retail Solutions
All rights reserved. TYCO RETAIL SOLUTIONS,
SENSORMATIC, ADT, TrueVUE and the product
names listed in this document are marks
and/or registered marks. Unauthorized use
is strictly prohibited.
www.tycoretailsolutions.com
Rev 1 - 12/2012
Safer. Smarter. Tyco.
TM

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Inventory Intelligence: Unlocking Omnichannel Retail and the Future of the Store
 

Tyco Retail Solutions

  • 2. / 2 / Overview Brochure / Tyco Memorable Shopper Experience As you strive to improve shopper experience and brand loyalty, our solutions support enhanced merchandising, improved store aesthetics and ambiance, and interactive and self-service options. Increased Revenue We help retailers tap into new sources of revenue with solutions to drive conversion rates, improve marketing effectiveness and increase open merchandising. Safe and Secure Environments Every store needs to protect critical assets — employees, shoppers and merchandise — while reducing shrink, theft and liability. Our solutions help retailers create a store environment that is safe, secure and inviting, 24 hours per day. Lean Retailing Optimizing your retail operation requires visibility into areas of spend and loss. Our technology solutions help retailers maximize multi-channel shopper interactions, optimize the product mix, improve store labor efficiency and maximize space utilization. We provide retailers around the world the confidence to offer the best possible shopping experience while increasing operational efficiency and profitability. Leading apparel retailers recognize having accurate inventory impacts shelf availability, store productivity, customer satisfaction, and ultimately sales. Clothing retailer, Under Armour, leveraged our advanced data-capture technology to improve store layouts, measure and evaluate efficiencies, and, ultimately, drive sales. Italian Retailer, Limoni Perfume, identifies techniques such as foil-lined booster bags are becoming more common shoplifting methods used by thieves.The Sensormatic Ultra • Exit system enables them to significantly reduce shrink and improve profitability, while staying one step ahead of the offenders. Spanish specialty retailer, Messcalino, improved operations for their contemporary collections with our unique solution that integrates RFID and EAS technology to provide precise re-stocking, while delivering exceptional levels of anti-theft protection in their stores.
  • 3. Overview Brochure / Tyco / 3 /Overview Brochure / Tyco / 3 /
  • 4. / 4 / Overview Brochure / Tyco Stores Employees Inventory Shoppers Whether your objective is to minimize shrink, increase conversion rates, optimize inventory, drive employees’ productivity, or enhance overall store performance, our goal is to leverage the TrueVUE Platform to deliver retail performance excellence. Our Store Performance and Security Solutions reach across a broad array of mission-critical retail operations to capture, interpret, report and intelligently respond to real-time operational data from stores, employees, inventory and shoppers. These solutions leverage a common integration approach to hardware devices and systems, reporting and user interfaces to help retailers lower operating and ownership costs, optimize asset investments, decrease obsolescence, and maximize scalability and extensibility. With this unified approach, we can deliver the end-to-end integration that breaks down operational silos and promotes holistic decision- making in the store. Believing that this approach is the best way to optimize retail operations, we promote innovation and long-term growth, and help create a competitive advantage for our retail customers around the world. With over 45 years of excellence in retail, we have the expertise to understand your needs, the technology to meet them, and the comprehensive technical, professional and support services to help you achieve long term success. TrueVUE Store Performance Platform Professional & Project Management Services TrueVUE Platform “When applications including real-time inventory management, workforce and task management, and customer support tools are connected via a common store integration platform, modern workers are more engaged and motivated to get work done, help customers, and support each other.This drives more operations efficiencies, workforce satisfaction, and customer loyalty.” ~ Leslie Hand, IDC Retail Insights Hello.
  • 5. Overview Brochure / Tyco / 5 / Store Execution Leverage our new class of solutions to break down the walls between siloed retail functions, creating a truly integrated real-time store execution environment to deliver substantial improvements in enterprise-wide store performance. // Capture, consolidate and interpret high fidelity data from different sensor technologies // Deliver real-time execution decisions affecting revenue and profitability Safety & Security Safeguarding employees and shoppers remains critical to brand equity. Our safety solutions help monitor access and activity and decrease time needed to manage video and security systems. // Improve shopper and employee safety // Safeguard critical assets with intrusion and fire detection Loss Prevention Our loss prevention solutions help retailers proactively monitor security incidents to address fraud, shoplifting and internal theft. With wide exit coverage, integrated deactivation solutions, source tagging, disposable labels and reusable hard tags, we can deliver a loss prevention solution to meet your needs. // Protect margins // Maintain product availability Traffic Intelligence Our traffic intelligence solution provides valuable insights that can drive increased retail performance by correlating real-time shopper and associate behavior patterns against sales transactions, time and attendance, and marketing activities. // Increase shopper conversion // Optimize queue management // Ensure promotional compliance Inventory Intelligence Drive significant improvements in inventory accuracy and retail execution with our inventory visibility solutions. Throughout the supply chain, retailers gain key operational insights that deliver critical intelligence to store associates and corporate decision makers. // Reduce out-of-stocks and improve overall inventory accuracy // Increase customer satisfaction and enable new merchandising strategies Retail Performance & Security Solutions Overview Brochure / Tyco / 5 / Safety & Security Loss Prevention Inventory Intelligence Traffic Intelligence Store Execution
  • 6. / 6 / Overview Brochure / Tyco Over the past 45 years, our retail solutions have kept hundreds of millions of people safe in more than 70 countries. Our Sensormatic electronic article surveillance (EAS) products have protected more than 115 million products in the past decade, making it the most trusted brand in retail loss prevention. Through relationships with over 80 percent of the top 200 global retailers, we are committed to helping retailers benefit from our broad retail industry experience and advanced retail technologies, including: // Expertise across all major retail sectors, including department store, specialty, food, DIY and mass merchants // Mission critical advanced solutions that address store execution, Inventory visibility and loss prevention Technology Based on Deep Retail Industry Experience // Comprehensive systems including fire and life safety, video, access control, intrusion detection, traffic intelligence, anti-shoplifting and associated services // World’s largest installed base of EAS solutions // Solutions that deliver value today, and protect your investment by offering a flexible migration path to future technologies // WorldwideTyco Professional Services organization // Dedicated worldwide ADT Retail Field Service and Systems Integration organizations We Know.
  • 7. Overview Brochure / Tyco / 7 / YourTrusted Partner Our retail expertise goes beyond technology solutions.When you need a trusted partner for every step of the process, turn to our staff of expert service providers.With program management, project management, staging and configuration, network systems infrastructure support, remote monitoring and ongoing maintenance programs, we have you covered from beginning to end around the world. “The Sensormatic source tagging program offers us a number of important benefits. With buy-in from merchandising executives, our source tagging program enables more accurate on shelf inventory, less shrink and open merchandising.The program makes it easier for our customers to enjoy their shopping experience without having items inaccessible in locked cabinets or on cables.” ~ Lowe’s “The Sensormatic Ultra •Tag has given us the freedom to display products openly to customers, standardize product displays and reduce losses while increasing sales. Our employees have recognized the benefits of easy application and removal, enhanced productivity and greater security that the Ultra •Tag offers.” ~Almacenes Éxito “TheTraffic Intelligence Solution fromTyco has enabled us to identify important customer trends such as peak shopping hours, traffic counts, sales conversion ratios, tracking and trending sales per staff member and department as well as help measure advertising effectiveness.” ~ Under Armour “The Integrated Store requires a broad portfolio of technologies which, in most cases, a retailer has to piece together using the individual solutions they have required from many vendors. No single vendor has all the pieces, butTyco Retail Solutions is one of the companies with the broadest collection of technologies.” ~ ChainLink Research
  • 8. Global strength. Local expertise. At your service. North America Headquarters 1501Yamato Road Boca Raton, FL 33431 United States Phone: +1 877 258-6424 Latin America Headquarters 1501Yamato Road Boca Raton, FL 33431 United States Phone: +1 877 258 6424 United Kingdom/Ireland Regional Headquarters Security House,The Summit Hanworth Road Sunbury-on-Thames Middlesex.TW16 5DB United Kingdom Phone: +44 1932 743 432 Continental Europe Headquarters Am Schimmersfeld 5-7 40880 Ratingen Germany Phone: +49 2102 7141 0 Asia-Pacific Headquarters No.26 Ang Mo Kio Industrial Park 2 Level 1 Singapore 569507 Phone: +65 63898000 South Africa Headquarters 1 Charles Crescent Eastgate Ext 4, Sandton South Africa Phone: +086 12 12 400 Leverage our strength and experience Tyco Retail Solutions is a leading global provider of integrated retail performance and security solutions, deployed today at more than 80 percent of the world’s top 200 retailers. Customers range from single-store boutiques to global retail enterprises. Operating in more than 70 countries worldwide, Tyco Retail Solutions provides retailers with real-time visibility to their inventory and assets to improve operations, optimize profitability and create memorable shopper experiences. The Tyco Retail Solutions portfolio for retailers is sold direct and through authorized business partners around the world. TRS-Overview_BRO_RTL_12-2012_EN Copyright © 2012 Tyco Retail Solutions All rights reserved. TYCO RETAIL SOLUTIONS, SENSORMATIC, ADT, TrueVUE and the product names listed in this document are marks and/or registered marks. Unauthorized use is strictly prohibited. www.tycoretailsolutions.com Rev 1 - 12/2012 Safer. Smarter. Tyco. TM