"The First Time elearners Journey" Presentation to International elearning Conference (ICeL), 2006,An examination of attrition and withdrawal issues in workplace-based eLearning programmes

1. The First-Time eLearner’s Journey: An examination of attrition and withdrawal issues in workplace-based eLearning programmes Keith Tyler-Smith eProjects Manager, Tertiary Accord of New Zealand Christchurch Polytechnic Institute of Technology International eLearning Conference Montreal Ca. June 2006

10. Age Distribution

11. Qualifications

13. Timing of Attrition

24. eLearning Trajectory Progress through Programme Low Skill Level Unconsciously - Unskilled Don’t know what they don’t know Higher Skill Level Consciously - Skilled Knows how to find out about what’s not known Becoming an eLearner Negotiating content Negotiating LMS Negotiating technology Increase in eLearning capability Period off maximum attrition Negotiating CMC High Confidence High Comfort Low Anxiety High Motivation Low Confidence Low Comfort High Anxiety Low Motivation