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Find your market
Frieda Brioschi
frieda.brioschi@gmail.com
IED
Lesson 8
Course program
1. Italian Startups
2. Set up a startup in Italy
3. I've got an idea. And now?
4. Value analysis
5. Business model
6. Communicate, communicate, communicate
7. Being net
8. Find your market
9. Funding: venture capital, business angel and other
ways of financing
10. Pitch
Today's table of content
1. Pitch
2. Target market
Being net: quick recap
During last lesson we discussed the launch of your
product/company in term of communication,
analyzing Robert Scoble’s recipe.
“What you want to do is have a story that travels to
the people who are most likely to need your product.
It all starts with a story.”
Being net: quick recap
Then we went through a startupper advise, Giuliano
Iacobelli's list of interesting and useful websites:
• startup directories
• tech magazines
• magazines in your field/market
Being net: quick recap
We started discovering on/off line resources,
discussing what is an incubator and what are certified
incubators and which characteristics have public,
private and university incubators.
Then we approached a new way to work – coworking
- with its italian examples and finally we listed some
networking recurring events.
Pitch
A (very) short speech.
http://mindyourpitch.com/blog/what-is-an-elevator-pitch/
What is an elevator pitch?
1.Be short (less is more!)
2. Wow effect (6-10 seconds to generate curiosity)
3. Who (add some info about you)
4. KISS
http://www.ninjamarketing.it/2011/10/25/lelevator-pitch-larte-di-comunicare-unidea-in-modo-efficace-e-in-pochi-secondi/
Tips
1. Concise
2. Clear
3. Compelling
4. Credible
5. Conceptual
6. Concrete
7. Customized
8. Consistent
9. Conversational
http://elevatorpitchessentials.com/essays/ElevatorPitch.html
The nine C's of an effective elevator
pitch
1. What is your product or service?
2. Who is your market?
3. What is your revenue model?
4. Who is behind the company?
5. Who is your competition?
6.What is your competitive advantage?
http://www.businessknowhow.com/money/elevator.htm
Six question you must answer
• Volunteers (you’ll earn 2 extra points!)
• one pitch one person (but we can discuss this)
• present your project, if you’ve one or
• you can present an existing product/company
• slide format: pdf, ppt, Prezi (online)
Our rule
Target market
Who are your customers? Who will buy your
product?
People purchase products or services for three basic
reasons:
• To satisfy basic needs.
• To solve problems.
• To make themselves feel good.
http://sbinfocanada.about.com/cs/marketing/a/targetmarket.htm
Target market
1. Look at your current customer base
2. Check out your competition
3. Analyze your product/service
4. Choose specific demographics to target
5. Consider the psychographics of your target
6. Evaluate your decision
http://www.successdesigns.net/articles/entry/how-to-define-your-target-market/
Definition
•Age: children, teens, young, middle, elderly
•Location
•Gender: male, female
•Education: high school, college, university
•Income: low, medium, high
•Marital status: single, married, divorced
•Ethnic and/or religious background
•Occupation
•Family life cycle: newly married, married for 10 – 20
years, with or without children.
http://sbinfocanada.about.com/cs/marketing/a/targetmarket_2.htm
Segmentation by demographics
•Personality
•Values
•Lifestyle: conservative, exciting, trendy, economical
•Social class: lower, middle, upper
•Opinion: easily led or opinionated
•Activities and interests: sports, physical fitness,
shopping, books
•Attitudes and beliefs: environmentalist, security
conscious.
•Behaviour
http://sbinfocanada.about.com/cs/marketing/a/targetmarket_2.htm
Segmentation by psychographics
•import barriers
•import quotas and currency restrictions
•taxation
•health regulations
•'CE marking' for exports to most European nations
•safety regulations
•environmental standards
•accreditation issues
•how you will be paid for your exported products or
services
•legal agreements.
Challenges to exporting
http://www.nzte.govt.nz/en/export/starting-to-export/identify-your-target-market/
•tariffs or duties
•industry regulations
•political instability
•business laws
•intellectual property protection
•product to market logistics
•quarantine and regulatory requirements.
Country specific constraints
http://www.nzte.govt.nz/en/export/starting-to-export/identify-your-target-market/
•target audience
•SWOT
•marketing goals
•positioning
•pricing
•distribution
•marketing strategies
•communication stratefy
•media plan
•schedule
•budget
•tracking and evaluation
Research and analysis
Strengths could include:
•personal and flexible customer service
•special features or benefits that your product offers
•specialist knowledge or skills
Weaknesses could include:
•limited financial resources
•lack of an established reputation
•inefficient accounting systems
SWOT/1
http://www.infoentrepreneurs.org/en/guides/create-your-marketing-strategy/
Opportunities could include:
•increased demand from a particular market sector
•using the Internet to reach new markets
•new technologies that allow you to improve product
quality
Threats could include:
•the emergence of a new competitor
•more sophisticated, attractive or cheaper versions of
your product or service
•new legislation increasing your costs
•a downturn in the economy, reducing overall
demand
SWOT/2
http://www.infoentrepreneurs.org/en/guides/create-your-marketing-strategy/
Here’s the problem with target markets: They’re too
big.
"Companies that try to be all things to all customers
are sure to fail.”
• The Dangers of Being Unfocused
• Become an Expert in one Area (Starbucks!)
• Do the Market Research
• Tweak your Marketing
http://www.inc.com/guides/201104/how-to-narrow-your-target-market.html
Narrowing your target market
http://www.educationbusinessblog.com/2007/07/target_market_selection_1.html?p=42
Matter of balancing
Product Vs Market
According to Steve Blank:
• new product new market
• new product existing market
• "existing" product segmenting an existing market,
acting on cost
• new product segmenting an existing market, creating
a niche
They differ for consumers, needs, perfomances,
competitors and risks.
http://blog.nicolamattina.it/2011/03/i-quattro-tipi-di-startup-sencondo-steve-blank/
Kinds
•B2B
•B2C
http://plantostart.com/how-to-define-target-market-product/
B2B
Your business model is to make a product or service
and charge other companies for using it. The
advantage of this model is that companies have
money and they are willing to spend it on a
product/service, which improves their daily operations,
helps them sell more or communicate better. Google,
Cisco, MySQL and others are using this model.
http://thelaukaitis.wordpress.com/2013/04/18/starting-your-business-2-business-model-and-target-market/
B2C
Your business model is to make a product or service
and charge consumers for using it. Even though most
people think this is a very profitable model, most often
companies need to have at least hundreds of
thousands of users in order to earn enough money to
maintain and expand the business. This model is
being used by Starbucks, McDonald’s, Amazon and
others.
http://thelaukaitis.wordpress.com/2013/04/18/starting-your-business-2-business-model-and-target-market/
Next week
Funding.
(with Emma Tracanella)

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Target market

  • 1. Find your market Frieda Brioschi frieda.brioschi@gmail.com IED Lesson 8
  • 2. Course program 1. Italian Startups 2. Set up a startup in Italy 3. I've got an idea. And now? 4. Value analysis 5. Business model 6. Communicate, communicate, communicate 7. Being net 8. Find your market 9. Funding: venture capital, business angel and other ways of financing 10. Pitch
  • 3. Today's table of content 1. Pitch 2. Target market
  • 4. Being net: quick recap During last lesson we discussed the launch of your product/company in term of communication, analyzing Robert Scoble’s recipe. “What you want to do is have a story that travels to the people who are most likely to need your product. It all starts with a story.”
  • 5. Being net: quick recap Then we went through a startupper advise, Giuliano Iacobelli's list of interesting and useful websites: • startup directories • tech magazines • magazines in your field/market
  • 6. Being net: quick recap We started discovering on/off line resources, discussing what is an incubator and what are certified incubators and which characteristics have public, private and university incubators. Then we approached a new way to work – coworking - with its italian examples and finally we listed some networking recurring events.
  • 8. A (very) short speech. http://mindyourpitch.com/blog/what-is-an-elevator-pitch/ What is an elevator pitch?
  • 9. 1.Be short (less is more!) 2. Wow effect (6-10 seconds to generate curiosity) 3. Who (add some info about you) 4. KISS http://www.ninjamarketing.it/2011/10/25/lelevator-pitch-larte-di-comunicare-unidea-in-modo-efficace-e-in-pochi-secondi/ Tips
  • 10. 1. Concise 2. Clear 3. Compelling 4. Credible 5. Conceptual 6. Concrete 7. Customized 8. Consistent 9. Conversational http://elevatorpitchessentials.com/essays/ElevatorPitch.html The nine C's of an effective elevator pitch
  • 11. 1. What is your product or service? 2. Who is your market? 3. What is your revenue model? 4. Who is behind the company? 5. Who is your competition? 6.What is your competitive advantage? http://www.businessknowhow.com/money/elevator.htm Six question you must answer
  • 12. • Volunteers (you’ll earn 2 extra points!) • one pitch one person (but we can discuss this) • present your project, if you’ve one or • you can present an existing product/company • slide format: pdf, ppt, Prezi (online) Our rule
  • 14. Who are your customers? Who will buy your product? People purchase products or services for three basic reasons: • To satisfy basic needs. • To solve problems. • To make themselves feel good. http://sbinfocanada.about.com/cs/marketing/a/targetmarket.htm Target market
  • 15. 1. Look at your current customer base 2. Check out your competition 3. Analyze your product/service 4. Choose specific demographics to target 5. Consider the psychographics of your target 6. Evaluate your decision http://www.successdesigns.net/articles/entry/how-to-define-your-target-market/ Definition
  • 16. •Age: children, teens, young, middle, elderly •Location •Gender: male, female •Education: high school, college, university •Income: low, medium, high •Marital status: single, married, divorced •Ethnic and/or religious background •Occupation •Family life cycle: newly married, married for 10 – 20 years, with or without children. http://sbinfocanada.about.com/cs/marketing/a/targetmarket_2.htm Segmentation by demographics
  • 17. •Personality •Values •Lifestyle: conservative, exciting, trendy, economical •Social class: lower, middle, upper •Opinion: easily led or opinionated •Activities and interests: sports, physical fitness, shopping, books •Attitudes and beliefs: environmentalist, security conscious. •Behaviour http://sbinfocanada.about.com/cs/marketing/a/targetmarket_2.htm Segmentation by psychographics
  • 18. •import barriers •import quotas and currency restrictions •taxation •health regulations •'CE marking' for exports to most European nations •safety regulations •environmental standards •accreditation issues •how you will be paid for your exported products or services •legal agreements. Challenges to exporting http://www.nzte.govt.nz/en/export/starting-to-export/identify-your-target-market/
  • 19. •tariffs or duties •industry regulations •political instability •business laws •intellectual property protection •product to market logistics •quarantine and regulatory requirements. Country specific constraints http://www.nzte.govt.nz/en/export/starting-to-export/identify-your-target-market/
  • 20. •target audience •SWOT •marketing goals •positioning •pricing •distribution •marketing strategies •communication stratefy •media plan •schedule •budget •tracking and evaluation Research and analysis
  • 21. Strengths could include: •personal and flexible customer service •special features or benefits that your product offers •specialist knowledge or skills Weaknesses could include: •limited financial resources •lack of an established reputation •inefficient accounting systems SWOT/1 http://www.infoentrepreneurs.org/en/guides/create-your-marketing-strategy/
  • 22. Opportunities could include: •increased demand from a particular market sector •using the Internet to reach new markets •new technologies that allow you to improve product quality Threats could include: •the emergence of a new competitor •more sophisticated, attractive or cheaper versions of your product or service •new legislation increasing your costs •a downturn in the economy, reducing overall demand SWOT/2 http://www.infoentrepreneurs.org/en/guides/create-your-marketing-strategy/
  • 23. Here’s the problem with target markets: They’re too big.
  • 24. "Companies that try to be all things to all customers are sure to fail.” • The Dangers of Being Unfocused • Become an Expert in one Area (Starbucks!) • Do the Market Research • Tweak your Marketing http://www.inc.com/guides/201104/how-to-narrow-your-target-market.html Narrowing your target market
  • 26. Product Vs Market According to Steve Blank: • new product new market • new product existing market • "existing" product segmenting an existing market, acting on cost • new product segmenting an existing market, creating a niche They differ for consumers, needs, perfomances, competitors and risks. http://blog.nicolamattina.it/2011/03/i-quattro-tipi-di-startup-sencondo-steve-blank/
  • 28. B2B Your business model is to make a product or service and charge other companies for using it. The advantage of this model is that companies have money and they are willing to spend it on a product/service, which improves their daily operations, helps them sell more or communicate better. Google, Cisco, MySQL and others are using this model. http://thelaukaitis.wordpress.com/2013/04/18/starting-your-business-2-business-model-and-target-market/
  • 29. B2C Your business model is to make a product or service and charge consumers for using it. Even though most people think this is a very profitable model, most often companies need to have at least hundreds of thousands of users in order to earn enough money to maintain and expand the business. This model is being used by Starbucks, McDonald’s, Amazon and others. http://thelaukaitis.wordpress.com/2013/04/18/starting-your-business-2-business-model-and-target-market/