this is a re-engineering process of sri lankan national transport system

1. Industrial Information Technology
Group 04

2. • Most Common
transport service in
Sri Lanka.
• It is operated by
both government
and private sector.
• Serves all important
tourist destinations
in the island.
• Most commonly
used for long
distance transport
needs.

3. • Transport service is an
important part of helping
people get to and from work,
school and recreational events.
• For tourism industry

4. GPS tracking system
Web based/telephone based seat
reservation system

5. Usage of LED displays

6. Traffic jam in bus stand
Non integrated time
scheduling

7. Lack of information
availability
Difficulty to locate a
bus/train

8. Provide an effective and efficient transport
service via creating a proper information flow
among the parties of passengers,
buses/trains and stations by integrating each
and every unit in the process.

9. Start
Ministry sending annual
transportation plan
Process data division
wide
Time keeping
Passengers retrieve time
information
Passengers reserve seats
End

10. Start End
Bus sends information
about its current location
Control the LED displaying
system
Collecting and processing
data island wide
Time
Keeping
Train sends information
about its current location
Passengers retrieve
information on time tables,
time lists, current position of
the bus/train, time length for
arriving to a specific position
Passengers reserve seats
GPS
GPS
SMS
Telephone/Web

11. Re-Engineering
employee wages
The new technological tools
& equipment cost
Cost for import foreign
technical support

12. Administration center
establishment cost
Existing employee training cost

13. Direct
•Time wasting in the transport system
can be reduced.
•People easily can access to bus and
train time table details in any time.
•The passenger can see extract road
place where he is travelling at that
time.
•The passenger can reserve the bus
and train at any time using the mobile
phone.
•Traffic inside the bus stands can be
reduced.
Indirect
•The transport system will be more
flexible to the user.
•Effectiveness will be increased and it
helps to develop the economy
•Public transport service will be a
choice of foreigners as their travelling
partner.

14. Establish the main
administration
Allocate necessary resources
Design workflow plans to
manage resources
Activate re-engineering
process in a main transport
division
Testing
Proceed the re-engineering
at other divisions
Correct the
drawbacks
No
Yes

15. Staff resistance
Private sector resistance
Passenger resistance

16. Disruption to regular process
within testing period
Changes in political
policies