7. Modes of CommunicationModes of Communication
Verbal
Verbal or oral communication uses spoken words to communicate a message.
Non Verbal
Non-verbal communication includes body language, gestures, facial expressions,
and even posture.
Body language
Parts of body are used to communicate e.g. head ,hands and eyes.
Gestures / Pointing
Using hands and fingers to point or indicate communication.
Facial Expressions
Changing the mouth, eyes, and other features of the face to communicate.
8. Visual communication
Visual communication is communication through a visual aid and is described as
the transmission of ideas and information in forms that can be read or looked
upon.
Telephonic Communication
That permits two or more users to conduct a conversation when they are not in
the same locality of each other to be heard directly.
Computer Conferencing
It provides significant advantages for conducting many kinds of information exchange
and problem
solving, as compared with other media (face to face meetings, e-mail, conference,
telephone)
10. Advantages of Writing SkillAdvantages of Writing Skill Disadvantages of Writing SkillDisadvantages of Writing Skill
Easy to preserve
The written document is easy to
preserve.
Easy presentation of
complex matter
Writing is the best way to represent
any complex matter easily and
attractively.
Permanent record
The documents of written
communication act as a
permanent record.
Use as a reference
Written document can be used as
future reference.
Expensive:
Writing is comparatively expensive.
For this communication paper, pen,
ink, typewriter are needed.
Time consuming:
Writing takes time to communicate
with others.
Useless for illiterate person
If receiver is illiterate, written
communication is quite impossible.
Delay in response
It takes much time to get a response
from the receiver.
11. Listening SkillListening Skill
Listening is the ability to understand and respond effectively to
oral communication.
“If we were supposed to talk more than we listen, we
would have two mouths and one ear”
(MARK TWAIN)
12. Disadvantages of Writing SkillDisadvantages of Writing Skill
Respect
When you listen with full attention,
you are communicating respect.
By offering speakers respect, you
gain theirs.
Information
Attentive listening helps you learn
more about other people.
Increased Likability
You listen to people more, you like
them more.
Better Relationships
Listening creates a feeling of
goodwill in intimate and
professional relationships
Lack of respect for the
speaker.
Stuck in own head; trapped
by own thoughts
Hearing only what is
quickly said; missing the
real meaning
General ignorance about
social politeness
Showing interest in
something other than the
conversation
Advantages of Writing SkillAdvantages of Writing Skill