Presentation given to Change Champions and Course Co-ordinators 15 November, 2010

1. CHANGE CHAMPIONS – MEETING # 4
UNE FOL UPDATE
15-NOV-2010

2. OUTLINE
• Welcome
• Overview of UNE Flexible and Online
• Program Status Update
• Events and presentations
• Project ‘spotlights’
– Approvals project (from ‘Working Together’)
– Moving to the new Moodle Environment (from ‘Revitalising Learning’)
• Over to you!
CHANGE CHAMPIONS UPDATE #4

3. PROJECT 2012 – THE PORTFOLIO
UNE:
Flexible &
Online
Collaborations Trimesters
Project 2012 - VC
Unit
Monitoring
SDVC / DVC(A)
Course
Profile
Planning
Executive Sponsor
Prof. Graham Webb
Senior Deputy Vice-Chancellor &
Deputy Vice-Chancellor (Academic)
CHANGE CHAMPIONS UPDATE #4

4. PROJECT 2012 FOL – THE PORTFOLIO
Flexible &
Online
Revitalised
Learning
Working
Together
Transforming
Technology
Executive Sponsor Prof. Graham Webb
Academic Lead: Prof. Belinda Tynan
Program Director: Sam Austrin-Miner
Prog Mgr: Myles Carrick Prog Mgr: Lorraine Jenkyn Prog Mgr: David Symons
CHANGE CHAMPIONS UPDATE #4

5. PROGRAM STATUS UPDATE – TRANSFORMING TECHNOLOGY
Project Executive Sponsor Status Outcome and Benefits
IT Strategy Peter Enlund Green - Complete Agreed IT plan and migration to portfolio management and budget
management in line with University Strategy. Migration of workforce to
customer orientated model. Reduction in cost ongoing capital
requirements, increased system reliability.
IT Budget Rebuild Peter Enlund Green - Complete Remodelling of IT budget requirements and decentralised spend against
the new strategy. Better IT budget management.
IT Design new Organisation Model Peter Enlund Green - Complete Organisational model that fits the customer focused imperatives of the
new strategy for IT.
Voice over IP Peter Enlund Green Business case, and thereafter deployment plan to deliver telephony
service change. Financial savings.
New Web Solutions Peter Enlund Amber New web hardware infrastructure that is more reliable and secure than
current outmoded unsupported systems in use. Student satisfaction with
online systems increased.
Skype Roll Out Peter Enlund Green - Complete Enhanced use of new network to allow for greater communication
between students and academics, admin staff. Reduction in cost of
conference, video and telephone calls.
Establish Information Strategy Peter Enlund Not Yet Started Strategy for management of information for the university as a whole,
covering research, library, IT.
Cloud Email/Calendar Peter Enlund Green Business case and plan to enable organisation to choose a vendor to
provide email and calendar services in the cloud. Migration to the Cloud
for these services. Resulting in reduction of cost of infrastructure and
greater integration with new Moodle system for students and staff.
Disaster Recovery Project Peter Enlund Amber Increased resilience in new Student learning platform (Moodle) Identity
Access Management system created offsite.
@Task Deployment Graham Webb Green – Almost
Complete
Transparent real time reporting on all outcomes, benefits, issues and risks
for all FOL and ITD projects for executive management.
Hosting Strategy Peter Enlund Green Plan to engage with a number of key IT partners to enable hosting of core
systems and services. Reduction in ongoing capital requirements and FTE
over time.
CHANGE CHAMPIONS UPDATE #4

6. PROGRAM STATUS UPDATE – REVITALISED LEARNING
Project/Deliverables Executive Sponsor Status Outcomes and Benefits
New and Revitalised Courses Graham Webb Green New course offerings, leading to increased revenue.
Learning Models Quality & Stds Graham Webb Green Increased online quality for all courses and units.
Moodle: Teaching/Learning Graham Webb Green New single learning platform integrated to new Learning
Model. Removal of two older systems, reduction in IT
applications staff.
Moodle: Research & Communities Graham Webb Green Greater interaction between research and course
communities. Post Graduate interaction increased. New
single learning platform integrated to new Learning Model.
Removal of two older systems, reduction in IT applications
staff.
Mahara ePortfolios Graham Webb Green Provision of lifetime ePortfolio space and system for all
staff and students.
Rich Media (Vod/Pod) Peter Enlund Amber Lecture capture system and storage for all lecture theatres
and academic desktops. Increased availability of new
Vodcasts and Podcasts of lectures for all students globally.
System will be integrated with Moodle system.
Virtual Classroom (Not funded) Peter Enlund Not Started Opportunity for students to view and take part in lectures
and seminars in real time. (asynchronous and
synchronous).
Online Secure Examinations Graham Webb Green Reduction in usage of remote examination centres leading
to a tighter control on exams and financial savings.
Rationalising CDROMs Graham Webb Green Reduction in usage of outmoded media, staff and financial
savings from postage, packaging etc.
CHANGE CHAMPIONS UPDATE #4

7. PROGRAM STATUS UPDATE – WORKING TOGETHER
Project Executive Sponsor Status Outcomes and Benefits
Workforce Planning Peter Enlund Green A strategy to assist the university in coping with the
resource and financial constraints imposed by
demographic issues within the ageing workforce.
Business Processes Adaptation Peter Enlund Not Yet Started Efficiency savings in Financial Flow; Human Resources;
and procurement activity.
Programme Mgt/Benefits Realisation Graham Webb Green A robust auditable delivery arm for the university’s
transformation requirements providing transparent
reporting and processes to assist the executive in
management of risks and issues and financial
constraints. Focus of delivery is upon strong business
case development; delivery methodology; and financial
and quality benefits realisation.
Integrated Student Support Eve Woodbury Amber Reduction in current process weaknesses around
student support.
Retention and Engagement Graham Webb Green Reduction in student attrition.
Load and Revenue Forecasting Kim Cull/Peter Enlund Green - Initiation Reports on financial information relating to the margin
revenue against current student load.
Approvals Project (Ac/Bus) Graham Webb Green - initiation A streamlined process of course and unit
organisational acceptance/modifications that speeds
up the time taken to make course/units live for
students.
New Support Model (PAT) Peter Enlund Green – almost
complete
A new IT desktop support model that is customer
focused and based upon personal productivity.
CHANGE CHAMPIONS UPDATE #4

8. UNE FLEXIBLE & ONLINE WEBSITE
http://flexibleandonline.une.edu.au/
• Choice and Flexibility
• A Seamless Student Experience
• Regionally Based – Globally Connected
• Driving Innovation
• Driving Innovation
CHANGE CHAMPIONS UPDATE #4

9. UPDATE ON EVENTS
• Training schedule for migration to Moodle has begun – a buzz of activity across many
communication channels as people come together.
• UNE Flexible and Online is now a standing item at Academic Board and Academic
Board (Teaching and Learning)
• Recent presentations:
– Management Forum
– Heads of School retreat (5 Nov)
– Marketing and Public Affairs Directorate Meeting
CHANGE CHAMPIONS UPDATE #4
• Choice and Flexibility
• A Seamless Student Experience
• Regionally Based – Globally Connected
• Driving Innovation

10. SPOTLIGHT ON PROJECTS
– Working Together
• David Symons and Norma Abey
– Revitalising Learning
• Cherry Stewart and Tiffany Gilleland
CHANGE CHAMPIONS UPDATE #4
• Choice and Flexibility
• A Seamless Student Experience
• Regionally Based – Globally Connected
• Driving Innovation

11. APPROVALS PROJECT
Working Together Program
UNE Flexible and Online
David Symons (Program Manager)
CHANGE CHAMPIONS UPDATE #4

12. APPROVALS PROJECT
– Project Objectives
• Conduct an audit of the current approval process, to identify issues and
opportunities for improvement.
• Design of new and modified systems and processes…
• which will then be built and implemented …. by November 2011
CHANGE CHAMPIONS UPDATE #4

13. APPROVALS PROJECT
– Desired outcomes
• New procedures.
• IT system (preferably web-based) to manage the process and its workflows
with features to ensure that:
– submissions are of high quality;
– key assessment metrics around infrastructure, costs, likely EFTSL and readiness
are captured – and compulsory before any submission proceeds;
– submission status can be tracked throughout the process.
CHANGE CHAMPIONS UPDATE #4

14. APPROVALS PROJECT
– Project risks
• There are so many stakeholders!
• Availability of key personnel
• Cost of developing the system may be too high
• Timescale may not be feasible
• Resistance to change
• Inability to find suitable resources to develop the system
CHANGE CHAMPIONS UPDATE #4

15. APPROVALS PROJECT
– So far
• Project Initiation Documentation (PID) has been developed
• First stakeholder workshop held 10 November
– Next steps
• Incorporate feedback from stakeholders, into the PID
• PID to be formally endorsed
• Study initiation processes
Norma Abey (X 2551) is the UNE Flexible and Online contact for this project.
CHANGE CHAMPIONS UPDATE #4

16. DATE OF NEXT CHANGE CHAMPIONS MEETING
• 13th December 2010
• January 2011
• February 2011
• March 2011
• April 2011
• May 2011
• June 2011
• July 2011
• August 2011
• September 2011
• October 2011
• November 2011
• December 2011
• Choice and Flexibility
• A Seamless Student Experience
• Regionally Based – Globally Connected
• Driving Innovation
CHANGE CHAMPIONS UPDATE #4