1. Ente Federato all'UNI – Tecnologie Informatiche e loro applicazioni
(e)Tourism and Standards
9 July, 2014 Venice
Domenico (Mimmo) Squillace
IBM Technical Relations Executive
mailto:mimmo_squillace@it.ibm.com
Presidente UNINFO
mailto:presidenza@uninfo.it

2. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
(e)Tourism and Standards
● Definition of “standard”
● Basic standard principles
● Standardization Process
● Who “develops” standards?
● Existing standards “materials”

3. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
(e)Tourism and Standards
● Definition of “standard”
● Basic standard principles
● Standardization Process
● Who “develops” standards?
● Existing standards “materials”

4. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
Definition of “standard” (1/3)
A couple of “friendly” definitions:
● “a conspicuous object (as a banner) formerly carried
at the top of a pole and used to mark a rallying
point especially in battle or to serve as an emblem”
(cfr. Merriam­Webster Online Dictionary at: https://ibm.biz/vetd­mimmo­01)

5. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
Definition of “standard” (2/3)
A couple of “friendly” definitions:
● “a conspicuous object (as a banner) formerly carried
at the top of a pole and used to mark a rallying
point especially in battle or to serve as an emblem”
(cfr. Merriam­Webster Online Dictionary at: https://ibm.biz/vetd­mimmo­01)
● “It is a technical specification which describes “the
state of the art” of a product, a process or a service”

6. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
Definition of “standard” (3/3)
Formal definition from Regulation (EU) No 1025/2012 (Art. 2)
‘Standard’ means a technical specification, adopted by a recognised
standardisation body, for repeated or continuous application, with which
compliance is not compulsory, and which is one of the following:
● ‘international standard’ means a standard adopted by an international
standardisation body;
● ‘European standard’ means a standard adopted by a European standardisation
organisation ;
● ‘harmonised standard’ means a European standard adopted on the basis of a
request made by the Commission for the application of Union harmonisation
legislation;
● ‘national standard’ means a standard adopted by a national standardisation
body;
cfr: https://ibm.biz/vetd­mimmo­02

7. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
(e)Tourism and Standards
● Definition of “standard”
● Basic standard principles
● Standardization Process
● Who “develops” standards?
● Existing standards “materials”

8. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
Basic standard principles
Transparency Consensus
Voluntary Democracy

9. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
Basic standard principles
● Consensus: approval through consensus of working
group members
● Democracy: all interested parties may participate to the
task
● Trasparency: The SDO signals the steps of the approval
process, sharing the project itself with the interested
parties
● Voluntary: standards are the reference that all parties
take on spontaneously.

10. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
(e)Tourism and Standards
● Definition of “standard”
● Basic standard principles
● Standardization Process
● Who “develops” standards?
● Existing standards “materials”

11. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
Standardization Process
Editing of document
Publication
Final Ballot
“Needs”
Initial Work Item Public Ballot

12. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
(e)Tourism and Standards
● Definition of “standard”
● Basic standard principles
● Standardization Process
● Who “develops” standards?
● Existing standards “materials”

13. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
Who “develops” standards?
CENELEC
National Bodies
(e.g. DKE, UTE, BSI, CEI)
ISO ISO
CEN
IEC
J T C 1
National Bodies
(e.g. DIN, AFNOR, BSI, UNI)
ITU
ETSI
National
Committees
(e.g. TB ETSI, CF ETSI,
GIETSI,DTI,CEI/UNI)

14. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
Who “develops” standards?
W3C
OASIS
IETF
Others...
IEEE
Fora and consorzia are very active in ICT
CENELEC
National
Bodies
(e.g. DKE, UTE, BSI,
CEI)
ISO ISO
CEN
IEC
J T C 1
National
Bodies
(e.g. DIN, AFNOR,
BSI, UNI)
ITU
ETSI
National
Committees
(e.g. TB ETSI, CF ETSI,
GIETSI,DTI,CEI/UNI)

15. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
 Unique European structure with regional standards bodies (CENELEC, CEN, ETSI)
 Strong prerogatives for European standards bodies:
 Provide harmonised standards for common market and in support of European regulation
(execute EU standardisation mandates) – “New Approach”
 Public procurement can only reference formal standards directly
 Voting power on regional and international level remains with national standards bodies, which
requires local presence
CENELEC
National Bodies
(e.g. DKE, UTE, BSI, CEI)
CEN
ISO ITUIEC
National Bodies
(e.g. DIN, AFNOR, BSI, UNI)
ETSI
JTC 1
European Standards Ecosystem
National
Committees
(e.g. TB ETSI, CF ETSI,
GIETSI,DTI,CEI/UNI)

16. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
Who “develops” standards in Italy?
Italian National Standards Bodies,
recognized at European level by CEN,
CENELEC and ETSI and at international
level by ISO, IEC are:
CEI Electrotechnical →
UNI Everything else→

17. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
UNI ecosystem

18. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
UNI ecosystem
UNICHIM
Chemicals
CIG
Gas
UNINFO
ICT
CTI
Thermotechnical
UNSIDER
Iron and steel
UNIPLAST
Plastics
CUNA
Automotive
“UNINFO è una libera Associazione
a carattere tecnico-scientifico e
divulgativo senza fine di lucro (diretto
o indiretto) che si prefigge di
promuovere, realizzare e diffondere
la normazione tecnica nel settore
delle tecnologie dell'informazione e
delle comunicazioni (in breve ICT) e
delle loro applicazioni, sia a livello
nazionale che europeo ed
internazionale.”
Estratto dallo Statuto UNINFO

19. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
(e)Tourism and Standards
● Definition of “standard”
● Basic standard principles
● Standardization Process
● Who “develops” standards?
● Existing standards “materials”

20. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
ISO/TC 228
Tourism and related services
● WG 1: Diving services
● WG 2: Health tourism services
● WG 3: Golf services
● WG 5: Beaches
● WG 6: Natural protected areas
● WG 7: Adventure tourism

21. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
ISO/TC 228
Tourism and related services
● WG 8: Yacht harbors
● WG 9: Industrial tourism
● WG 10:Environmentally friendly
accommodation establishments
more info https://ibm.biz/vetd­mimmo­04

22. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
CEN/TC 329 “Tourism services”
● WG 1: Hotels and other types of tourism
accommodation
● WG 2: Travel agencies and tour operators
● WG 3: Recreational Diving Services
● WG 4: Language study tours
● WG 5: Tourist Guide Services
more info https://ibm.biz/vetd­mimmo­03

23. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
UNI “Commissione Turismo”
● In “dormant” status
● Active only in “Scuba dive” sector …
cfr. https://ibm.biz/vetd­mimmo­05

24. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
CWA on eTourism …
● “ICT INTEROPERABILITY IN THE
TOURISM SECTOR”
● Started in 2009 and ...
● Only a brochure is available at:
https://ibm.biz/vetd­mimmo­06

25. (e)Tourism and Standards | Mimmo Squillace | Digital Venice | 9 July 2014
Many thanks …
Happy to discuss questions,
thoughts, ideas, suggestions …
Our Website: www.uninfo.it
Follow us on:
This presentation is on slideshare at: http://ibm.biz/vetd­squillace
This work is licensed under the
Creative Commons Attribution- NonCommercial-NoDerivs 3.0 Unported License.
To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-nd/3.0/
https://twitter.com/uninfo_it
https://www.facebook.com/UNINFO.it