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Due to the nature of SHIFT the Event Brochure - 
Version 2.8 may change. Check http://bit.ly/ 
SHIFT-2014-brochure for updates. Contact 
innovator.support@undp.org for help. 
! 
Check out the SHIFT Campaign Toolkit at http:// 
bit.ly/SHIFT-2014-toolkit. 
SHIFT 
! 
UNDP WEEK OF 
INNOVATION ACTION 
! 
22-27 September 2014 
ACTING ON SOCIAL GOOD SUMMIT IDEAS 
INNOVATION 
FOR DEVELOPMENT
WHAT IS “SHIFT - UNDP WEEK OF INNOVATION ACTION”? 
SHIFT represents a shift from the business as usual approach. It is a space for colleagues to collaborate creatively, take measured risks and 
adopt an outside-in perspective that is driven by the people who inspire our work. SHIFT also shifts colleagues and experts around the 
organization to share knowledge and drive innovation between regions, countries and work groups. For more information see undp.org/ 
i!nnovation. ๏SHIFT events are open to everyone at UNDP. You can apply to attend in person, or participate online. For more information 
! on SHIFT visit undp.org/innovation. 
If you would like to attend in person, you must submit an application. You can either seek travel funding from your own office or submit an 
application to receive limited funding for travel from the UNDP Innovation Facility. Either way, there is only a limited amount of seats 
available at every event. 
APPLY NOW TO ATTEND A SHIFT EVENT! 
Apply now to attend a SHIFT event. You can also apply for limited funding for travel from the Innovation Facility. Applicants 
are prioritised according to their answers to the following questions (listed in order of importance). 
Send your application to innovator.support@undp.org : ! 
1. Are you working on any UNDP Innovation Facility funded projects this year? If so, which ones and how will the SHIFT 
event help you achieve your desired project outcome? 
2. Can you present a clear case on how the event’s methodology or topic would address a bottleneck or opportunity in the 
delivery of your country programme? 
3. Can you provide a plan for working out loud during the event? The SHIFT Team can provide support. 
4. Can you confirm that you have the approval and support of your local office management to travel to a SHIFT event and 
participate? 
5. Are you seeking limited funding from the Innovation Facility for travel? If so, what is the itinerary and itemised cost of the 
proposed travel? If not, immediately make travel reservations and inform us at innovator.support@undp.org. 
6. Where is your duty station and what is your work group? What languages do you speak or write well? 
IMPORTANT APPLICATION DATES 
◦ FRIDAY 5 SEPTEMBER, 6 PM NYC Proposals due for Innovation Facility funded travel to events 
◦ SUNDAY 7 SEPTEMBER Applicants for Innovation Facility funded travel are notified of status 
◦ MONDAY 8 SEPTEMBER, 6 PM NYC Proposals due for self funded travel to events 
◦ TUESDAY 9-11 SEPTEMBER Applicants for self funded travel are notified of status 
CLOSED
MONITORING 
TRANSFORMATIVE 
IMPACT ON 
DEVELOPMENT 
PROGRAMMES 
THROUGH 
POLLING 
_KYRGYZSTAN_ 
_KOSOVO*_ 
TECHNOLOGY 
FOR 
DEVELOPMENT 
CROWD-FUNDING 
FOR 
DEVELOPMENT 
GAMIFICATION 
- USING GAMES 
TO ENGAGE AND 
SHIFT 
MINDSETS 
DESIGN 
THINKING IN 
POLICY MAKING 
AND 
DEVELOPMENT 
CITIZEN-DESIGN 
JAM 
FOR A ROVING 
INNOVATION 
LAB 
INNOVATION 
LAB 
USING 
STORYTELLING 
TO CREATE 
COMPELLING 
NARRATIVES ABOUT 
DEVELOPMENT 
INNOVATIONS 
IN PUBLIC 
SERVICE - USE OF 
MOBILE APP 
SOUTH-SOUTH 
KNOWLEDGE 
EXCHANGE AND 
URBAN 
SOLUTIONS 
SHIFT UNDP WEEK OF INNOVATION ACTION 
2 2 - 2 7 S e p t e m b e r 2 0 1 4 - # i n n o 4 d e v - undp.org / i n n o v a t i o n 
HACK 4 
SOCIAL 
CHANGE 
#BYhac 
DESIGN 
THINKING 
FOR SERVICE 
DELIVERY 
Use an event's hashtag to see 
what people are saying about it. 
Visit UNDP_Innovates or use 
#inno4dev for news on 
innovation in development. 
_SÃO TOMÉ & PRÍNCIPE_ 
_ZIMBABWE_ 
_CHINA_ 
_JORDAN_ 
_EGYPT_ 
_TURKEY_ 
_BELARUS_ 
_HAITI_ 
_SEYCHELLES & MAURITIUS_ 
_RWANDA_ 
_GEORGIA_ 
#JOcrf 
#KGsty #CNkeu 
#HTjam 
#GEdtd 
#TRdst 
#SCinl 
#STmon 
#RWips #ZWt4d 
#EGgam 
ENGAGING 
FOR 
DEVELOPMENT 
#KOe4d 
* In the context of UN Security Council Resolution 1244 (1999)
๏ ! Colleagues will be able to actively engage and learn from 
! 
! 
! 
MODERN 
POLLING 
TECHNIQUES 
SHIFT 
AFRICA 
MONITORING TRANSFORMATIVE 
IMPACT ON DEVELOPMENT PROGRAMMES 
THROUGH POLLING! 
! 
São Tomé SÃO TOMÉ & PRÍNCIPE 23-24 September 2014 ! 
! 
The Sao Tome Country Office event will explore innovative polling methodologies 
that will inform the development of Sao Tome’s national survey on “Monitoring 
transformative impact on development programmes”. The purpose of the national 
survey is to capture stakeholders’ perception on UNDP’s actions in Sao Tomé and 
Principe, and hence to improve monitoring of UNDP interventions and their impact. 
! 
! Why attend?! 
case studies and peer exchanges around innovative polling 
methodologies, capturing stakeholders’ perceptions and 
real-time monitoring of impact. 
๏!Colleagues will also explore methodologies (using 
UNDP Innovation Toolkit diytoolkit.org), specifically to 
design survey roadmaps (including problem 
statements), questionnaires and feedback 
mechanisms. 
10! !! 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
#STmon
! 
! 
! 
OPEN SPACE 
LAB 
ENGAGING FOR DEVELOPMENT! 
! 
Prishtina, Gjakova & Prizren KOSOVO* 22-26 September 2014 ! 
! 
SHIFT will be putting the focus on the citizen. From identifying issues, designing 
solutions, to supporting local government in reaching out to citizens, we are all 
about connecting to co-design. 
๏ ! Colleagues will witness the engagement of young people 
! Why attend?! 
in solving environmental issues in Gjakova by applying 
open space lab methodology. 
๏!Colleagues will observe the kick-start of a discussion 
!! 
on the possibilities of open data and having young 
3! people help with communication to their local 
SEATS 
government. AVAILABLE! 
send applications to! 
innovator.support@undp.org 
#KOe4d 
SHIFT 
EUROPE & 
CIS 
_* In the context of UN Security Council Resolution 1244 (1999)_
๏ ! Colleagues will actively engage and learn from case studies 
! 
! 
T4D 
SHIFT 
AFRICA 
10! !! 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
TECHNOLOGY FOR DEVELOPMENT! 
! 
Harare ZIMBABWE 25-26 September 2014 ! 
! 
The Zimbabwe office will host an event on Technology for Development, 
specifically to consolidate experiences from within Zimbabwe, as well as those 
from other countries. This event will showcase how technology for development 
can be leveraged to address development challenges and promote economic 
growth. In particular, the event will focus on specific entry points including youth 
employment and agriculture & farming. 
! 
Why attend?! 
and peer exchanges around technology for development and 
participate in “hands-on” learning sessions where 
participants define a problem statement and identify entry 
points for Zimbabwe (using UNDP Innovation Toolkit 
diytoolkit.org). 
๏!Colleagues will also be able to actively participate in 
Rwanda’s YouthConnect Mobile App Competition via 
live Google Hangout to exchange ideas and good 
practices, as well as other challenges proposed 
from around the world. 
#ZWt4d
๏ ! Participants will gain hands-on experience with design thinking, 
3! !! 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
! 
! 
HUMAN 
CENTERED 
DESIGN 
SHIFT 
ASIA & 
PACIFIC 
SOUTH-SOUTH KNOWLEDGE 
EXCHANGE AND URBAN SOLUTIONS! 
! 
Beijing CHINA 22-26 September 2014 ! 
! 
This event is based in a South-South government-to-government knowledge 
exchange on urban solutions – provision of services to the urban migrant and poor. It 
is a three-way innovative and collaborative South-South learning initiative between three 
UNDP offices - the Asia Pacific Regional Center, Bangladesh, and China countries offices. 
This event will apply human-centred and design thinking methodology focused on 
developing a prototype at the end of the exchange. The initiative will kick-off with an 
introductory workshop which will present both the Chinese government and CSOs as well as 
representatives from the Bangladesh government and other interested parties with an 
innovative and envelope-pushing concept for human-centred design thinking for urban service 
provision and the potential for exploring south-south exchange differently. The event will also 
dissect social issues through a reverse engineering approach and hold field visits to local 'One- 
Stop Urban Service Centres’. 
! 
Why attend?! 
reverse engineering, and system analysis with the end goal of 
strengthening knowledge exchange and transfer and creating 
prototypes. Each day will allow for participants to apply 
design thinking principles to understand better the services 
in the field and will end with a reflection on their visit 
which will contribute to the reconstruction/prototype. 
Please note, this event will be held primarily in 
English. 
#CNkeu
10! !! 
SHIFT 
ARAB 
STATES 
! 
! 
! 
! 
CROWDFUNDING 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
CROWDFUNDING FOR DEVELOPMENT ! 
! 
Amman JORDAN 22-23 September 2014 ! 
! 
Crowdfunding as an innovative funding mechanism is being explored and tested by various 
UNDP Country Offices. The necessary management arrangements to enable UNDP to raise 
resources from individual donors worldwide are currently being discussed by a corporate 
Crowdfunding Task Force. In the Arab States region, crowdfunding is receiving particular attention by 
UNDP: under the auspices of the UNDP Innovation Facility, the Regional Bureau of Arab States allocated 
funding for crowdfunding initiatives to UNDP Syria, UNDP Jordan and PAPP in August 2014. UNDP Saudi 
Arabia is launching a crowdfunding project in collaboration with government partners. UNDP Egypt is exploring 
the concept and the existing policy bottlenecks as well. In Lebanon, the Live Lebanon project successfully 
mobilised resources through crowdfunding mechanisms over the past several years. UNDP Croatia raised $10,000 
for an energy independent school on IndieGoGo. Offices in other regions are testing the concept as well. This event 
will bring practitioners and crowdfunding experts together to exchange experiences, learn from each other, and 
develop plans for crowdfunding in their own countries. 
! 
Why attend?! 
! ๏Practical learning to improve the effectiveness of the planned initiatives: colleagues from 
Country Offices embarking on crowdfunding formulate action plans for their campaigns 
based on the peer-exchanges and advice from UNDP colleagues and experts. 
๏!Clarifying potential, limitations and necessary arrangements within UNDP: a Concept 
Note outlining limitations and potentials of crowdfunding for UNDP will be prepared 
after the event which will list necessary global management arrangements and 
which will be shared with the senior management working group on crowdfunding. 
๏!Co-developing the showcasing of UNDP’s expertise in the field: 
accomplishments of UNDP crowdfunding initiatives, particularly in Lebanon 
and Croatia, as well as lessons learned, will be shared via extensive online 
communications, a video documentary of the event and interviews with 
invited speakers from UNDP and external experts. 
#JOcrf
! 
! 
GAMIFICATION 
6! !! 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
SHIFT 
ARAB 
STATES 
GAMIFICATION - USING GAMES TO ENGAGE AND SHIFT 
MINDSETS! 
! 
Cairo EGYPT 25-27 September 2014 ! 
! 
National actors and the international development community are beginning to use games and play as a 
means of clarifying policy choices and managing the trade-offs among various priorities that are inherent in 
sustainable development policy-making, planning and programming. These approaches provide 
opportunities to understand complex situations in a more accessible manner, to collect ideas and opinions 
from traditionally under-represented stakeholders, and to build empathy among those with divergent ideas and 
priorities. UNDP Country Offices around the world have begun to use games for a variety of development issues, 
including youth unemployment, environmental degradation, and conflict. 
! 
The Egypt office event will bring together those interested in gamification, including both external experts and UNDP 
colleagues who have used games to good effect, for a three-day event to demonstrate the power of games to build 
empathy and trust among various stakeholders, share experiences and insights about games to address 
development issues, and design a game or two for UNDP to use with national partners. 
! 
Why attend?! 
! 
This event will be beneficial to colleagues who are interested in using games to engage a variety of national 
partners and citizens at large in the development process. The event will offer participants opportunities to: 
๏ ! Increase familiarity with gamification as an approach that supports decision-making, 
prioritisation and management of trade-offs throughout the development process. 
๏!Have hands-on experience in designing a game for UNDP. 
๏!Develop a plan for using games in their own countries. 
#EGgam
15! !! 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
SHIFT 
EUROPE & 
CIS 
๏ ! To learn more about innovative models for youth engagement 
! 
! 
! 
! 
HACKATHON 
HACK 4 SOCIAL CHANGE! 
! 
Minsk BELARUS 20-21 September 2014 ! 
! 
In the context of a rapidly changing world there is a pressing need to combine 
technical knowledge and expertise with capabilities and practices applied in 
development processes. Social Innovation Lab (SILab) model has been successfully 
tested by a number of UNDP Country Offices across the world, and is recognized as 
an effective tool for bringing youth into the process of designing and then sustaining new 
solutions to social challenges. 
The first Belarus’ SILab will be organized in the format of a 48-hour Hackathon. This event 
will bring together young professionals, social activists, civil society leaders as well as 
UNDP colleagues and external experts to build working prototypes of solutions to the 
development problems and challenges faced in Belarus. 
! 
Why attend?! 
into development programming. 
๏!To connect with social innovators both within the UNDP 
and from the broader development community. 
๏!To bring new ideas and new perspectives on 
advancing innovation initiatives in your country. 
#BYhac
will be expected to participate in the development of: 
๏!At least 1 or 2 prototypes designed on alternative methods for social 
SHIFT 
EUROPE & 
CIS 
! 
! 
DESIGN 
THINKING & 
RAPID 
PROTOTYPING 
15! !! 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
DESIGN THINKING IN POLICY MAKING 
AND DEVELOPMENT! 
! 
Ankara TURKEY 22-24 September 2014 ! 
! 
The Turkey Country Office will host an event that will explore the principles of design 
thinking and its application to policy making, specifically in regard to social service 
delivery for the elderly. The goal of the initiative overall is to apply design thinking towards 
decreasing the cost of such services for the elderly without compromising quality. 
! 
Why attend?! 
! 
This event will enable participants to be exposed to design thinking and its application to policy-making, 
as well as to a mix of presentation styles and hands-on sessions. In particular, colleagues 
service provision for the elderly in Turkey. 
๏!Defining overall principles and practice rules on experience and 
identification of case specific issues for adapting those principles 
appropriately. 
๏!Develop an action plan and/or a roadmap for implementation of a 
pilot. 
๏!Develop materials for learning through recording, short 
videos, online blogging and/or notes and presentations. 
#TRdst
3! !! 
! 
DESIGN 
THINKING & 
RAPID 
PROTOTYPING 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
SHIFT 
EUROPE & 
CIS 
DESIGN THINKING FOR SERVICE 
DELIVERY! 
! 
Tbilisi GEORGIA 26-28 September 2014 ! 
! 
The Georgia Country Office will host a design thinking workshop to strengthen the 
service delivery capacities of the “112,” the national emergency service, with a specific 
focus on providing equal access to services for Persons with Disabilities (PwD). The design 
thinking workshop will map the process, starting with the initial call, i.e., contact a PwD and 
ending with the final step, i.e., provision of the requested assistance. The workshop will include 
participants of various stakeholders, including users, service providers and the public at large. The 
design thinking workshop will not only ensure the mapping of the process, but also a further 
monitoring of the piloting phase by those who are part of this exercise. If successful, it will also create 
the foundation for applying design thinking methodology in other initiatives to support public service 
reform and improve service delivery. 
Another objective of the event is the continued building of the community of ‘futurespotters’ – citizen 
experts that UNDP Georgia reached out to recently through its Spot the Future 
initiative. Jumpstart Georgia, a Spot the Future partner, led the work with women hackers to increase 
access to public data, has already been consulted about 112 Emergency Services, and the 
participation of the entire ‘futurespotters’ community in the workshop is envisaged, along with the 
other relevant partners. 
Why attend?! 
! ๏Increase familiarity with design thinking methodologies. Colleagues 
with an interest in disabilities issues would gain valuable insights into 
design thinking methodologies to address them. 
๏!Exposure to the successful, multi-country initiative “spot the 
future” that identifies and partners with changemakers to 
explore what they are already doing to help create the 
world they want. 
#GEdtd
๏ ! Examine storytelling approaches, illustrated with examples, that 
SHIFT 
EUROPE & 
CIS 
! 
! 
! 
! 
STORYTELLING 
USING STORYTELLING TO 
CREATE COMPELLING NARRATIVES 
ABOUT DEVELOPMENT! 
! 
Bishkek KYRGYZSTAN 24-25 September 2014 ! 
! 
The Kyrgyzstan Country Office will host a two-day event to explore approaches 
and techniques for storytelling as a means to engage a variety of audiences and 
communicate effectively about development issues. This event will bring together 
innovators in storytelling, e.g., new media specialists, bloggers, data visualization 
experts, as well as UNDP colleagues and partners to delve into real-life communications 
challenges that participants are expected to bring to the event. 
! 
Why attend?! 
use new media and compelling narratives for reporting, 
presenting, sharing and interacting with development news 
and relevant communities. 
๏!Provide participants with opportunities to work on a 
specific initiative that could benefit from storytelling as a 
means of engaging and communicating with various 
audiences. 
๏!Share experiences and insights about using 
storytelling to engage and communicate. 15! !! 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
#KGsty
๏ ! Colleagues will participate in the hackathon and design jam with 
SHIFT 
LATIN AMERICA & 
THE CARIBBEAN 
CITIZEN-DESIGN JAM FOR A 
ROVING INNOVATION LAB! 
! 
Port au Prince HAITI 20-24 September 2014 ! 
! 
The Haiti Country Office will hold a 2-day event with university students & UN 
Volunteers, as part of their new initiative to set up a roving innovation lab for local 
youth entrepreneurs providing them with access to specialised support, coaching, as 
well as the possibility of startup capital. The event will focus on a design jam concentrated 
on retrofitting a bus to make it fit-for-purpose as a roving innovation lab. Another important 
element will focus on the best way to involve the private sector in this project. 
! 
Please keep in mind that this event will be held primarily in French. 
! 
Why attend?! 
students, public and private partners as well as UNDP/UNV 
colleagues with experience in running them. Colleagues with an 
interest in youth entrepreneurship and innovation hubs would gain 
valuable insights on the specific challenges in Haiti and design 
jam and hackathon methodologies to address them. 
๏!Participants would also be invited to stay a day or two longer 
! 
! 
! 
DESIGN 
THINKING & 
RAPID 
PROTOTYPING 
in order to visit some of the Haiti Country Office’s 
innovative projects and speak with staff. This will benefit 
colleagues with ongoing initiatives or interest in the 
areas of youth entrepreneurship and innovation 
hubs. 10! !! 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
#HTjam
! 
! 
! 
DESIGN 
THINKING & 
RAPID 
PROTOTYPING 
SHIFT 
AFRICA 
INNOVATION LAB! 
! 
SEYCHELLES & MAURITIUS 22-23 September 2014 ! 
! 
The 2014 Innovation Lab is a 2-day informal event which will help 
catalyze positive energies and turn them into concrete ideas for change. It 
is a team building and networking opportunity that will lead to the preparation 
of several concept notes for innovative projects and innovative ways of doing 
things. 
! 
๏ ! Existing innovations (pipeline and already implemented) 
! Why attend?! 
to be presented by their champions. Presentations can 
focus on (i) process (where did the idea come from, how 
did partners engage, who was involved, etc), (ii) 
product (what has been done concretely). 
๏!Facilitated design jam in groups. 
๏!Teams will turn the top-ranking innovations into 
concept notes which will be tested using the 
DIY approach in a collaborative and 
interactive manner on the second day. 
10! !! 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
#SCinl
SHIFT 
AFRICA 
10! !! 
SEATS 
AVAILABLE! 
send applications to! 
innovator.support@undp.org 
INNOVATIONS IN PUBLIC 
SERVICE - USE OF MOBILE APP! 
! 
Kigali RWANDA 22-25 September 2014 ! 
! 
The Rwanda Country Office will launch an event to host a competition around 
youth-developed mobile apps. The competition will conclude with an award 
ceremony where winners with the most innovative idea will be given a cash 
award, as well as support to develop their full mobile application (possibly in 
collaboration with a business incubation centre). In addition, a Google Hangout 
session will be organised with the goal to provide an overview of the competition, and 
share expertise with interested youth remotely. Lastly, the office will use social media 
to create a buzz around the event both at national and international level. 
! 
๏ ! Providing public services online; enabling citizens to 
!Why attend?! 
make enquiries on services provided by the 
government. 
๏!Reporting corruption and poor service delivery 
online. Participating colleagues will also get 
hands-on experience in running and facilitating 
a mobile app challenge event.questionnaires 
and feedback mechanisms. 
! 
! 
! 
MOBILE 
APPS 
#RWips
_ARMENIA Ye re v a n _ 
_CYPRUS Nicosia_ 
_NEPAL Kathmandu_ 
_MOLDOVA _Chisinau_ 
_FYR MACEDONIA Skopje_ 
_SUDAN _Khartoum_ 
SHIFT LOCAL EVENTS 
_MONTENEGRO_ Podgorica_ 
Use an event's hashtag to see 
what people are saying about it. 
Visit UNDP_Innovates or use 
#inno4dev for news on 
innovation in development. 
OPEN DATA 
TALKS 
! 
_EUROPE & CIS_ 
_24 September 2014_ 
#HYcitsci 
DESIGN INNOVATIVE 
TOOLS FOR SOCIAL 
GOOD 
! 
_EUROPE & CIS_ 
_25-26 September_2014_ 
#CYits 
LEVERAGING 
TECHNOLOGY 
FOR SOCIAL GOOD 
! 
_ASIA & PACIFIC_ 
_23 September 2014_ 
#NPlts 
DESIGN 
THINKING FOR 
RENEWABLE ENERGY 
COMPETITION 
! 
_AFRICA_ 
_23 September_2014_ 
_BURUNDI Bujumbura_ 
#BIrep 
SPACE & 
CULTURE - 
REDESIGNING 
POLICE STATIONS 
! 
_EUROPE & CIS_ 
_22-26 September 2014_ 
#MDrps 
LAUNCH OF 
GREEN ROUTE APP 
(19 SEP.) & BUILDING A 
BETTER FUTURE WITH 
TECHNOLOGY & NEW 
MEDIA (22 SEP.) 
! 
_EUROPE & CIS_ 
_19-22 September 2014_ 
#MKdjy 
TECHNOLOGY 
CHALLENGE: 
CONNECTING FOR 
GOOD, CONNECTING 
FOR ALL 
! 
_AFRICA_ 
_20-21 September 2014_ 
#SDcgc 
SOCIAL 
INNOVATION AND 
COLLABORATIVE 
DESIGN SOLUTIONS FOR 
CITIZEN ENGAGEMENT 
! 
_EUROPE & CIS_ 
_22-25 September 2014_ 
#MEInno
innovator.support@undp.org

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SHIFT Event Brochure v2.8

  • 1. Due to the nature of SHIFT the Event Brochure - Version 2.8 may change. Check http://bit.ly/ SHIFT-2014-brochure for updates. Contact innovator.support@undp.org for help. ! Check out the SHIFT Campaign Toolkit at http:// bit.ly/SHIFT-2014-toolkit. SHIFT ! UNDP WEEK OF INNOVATION ACTION ! 22-27 September 2014 ACTING ON SOCIAL GOOD SUMMIT IDEAS INNOVATION FOR DEVELOPMENT
  • 2. WHAT IS “SHIFT - UNDP WEEK OF INNOVATION ACTION”? SHIFT represents a shift from the business as usual approach. It is a space for colleagues to collaborate creatively, take measured risks and adopt an outside-in perspective that is driven by the people who inspire our work. SHIFT also shifts colleagues and experts around the organization to share knowledge and drive innovation between regions, countries and work groups. For more information see undp.org/ i!nnovation. ๏SHIFT events are open to everyone at UNDP. You can apply to attend in person, or participate online. For more information ! on SHIFT visit undp.org/innovation. If you would like to attend in person, you must submit an application. You can either seek travel funding from your own office or submit an application to receive limited funding for travel from the UNDP Innovation Facility. Either way, there is only a limited amount of seats available at every event. APPLY NOW TO ATTEND A SHIFT EVENT! Apply now to attend a SHIFT event. You can also apply for limited funding for travel from the Innovation Facility. Applicants are prioritised according to their answers to the following questions (listed in order of importance). Send your application to innovator.support@undp.org : ! 1. Are you working on any UNDP Innovation Facility funded projects this year? If so, which ones and how will the SHIFT event help you achieve your desired project outcome? 2. Can you present a clear case on how the event’s methodology or topic would address a bottleneck or opportunity in the delivery of your country programme? 3. Can you provide a plan for working out loud during the event? The SHIFT Team can provide support. 4. Can you confirm that you have the approval and support of your local office management to travel to a SHIFT event and participate? 5. Are you seeking limited funding from the Innovation Facility for travel? If so, what is the itinerary and itemised cost of the proposed travel? If not, immediately make travel reservations and inform us at innovator.support@undp.org. 6. Where is your duty station and what is your work group? What languages do you speak or write well? IMPORTANT APPLICATION DATES ◦ FRIDAY 5 SEPTEMBER, 6 PM NYC Proposals due for Innovation Facility funded travel to events ◦ SUNDAY 7 SEPTEMBER Applicants for Innovation Facility funded travel are notified of status ◦ MONDAY 8 SEPTEMBER, 6 PM NYC Proposals due for self funded travel to events ◦ TUESDAY 9-11 SEPTEMBER Applicants for self funded travel are notified of status CLOSED
  • 3. MONITORING TRANSFORMATIVE IMPACT ON DEVELOPMENT PROGRAMMES THROUGH POLLING _KYRGYZSTAN_ _KOSOVO*_ TECHNOLOGY FOR DEVELOPMENT CROWD-FUNDING FOR DEVELOPMENT GAMIFICATION - USING GAMES TO ENGAGE AND SHIFT MINDSETS DESIGN THINKING IN POLICY MAKING AND DEVELOPMENT CITIZEN-DESIGN JAM FOR A ROVING INNOVATION LAB INNOVATION LAB USING STORYTELLING TO CREATE COMPELLING NARRATIVES ABOUT DEVELOPMENT INNOVATIONS IN PUBLIC SERVICE - USE OF MOBILE APP SOUTH-SOUTH KNOWLEDGE EXCHANGE AND URBAN SOLUTIONS SHIFT UNDP WEEK OF INNOVATION ACTION 2 2 - 2 7 S e p t e m b e r 2 0 1 4 - # i n n o 4 d e v - undp.org / i n n o v a t i o n HACK 4 SOCIAL CHANGE #BYhac DESIGN THINKING FOR SERVICE DELIVERY Use an event's hashtag to see what people are saying about it. Visit UNDP_Innovates or use #inno4dev for news on innovation in development. _SÃO TOMÉ & PRÍNCIPE_ _ZIMBABWE_ _CHINA_ _JORDAN_ _EGYPT_ _TURKEY_ _BELARUS_ _HAITI_ _SEYCHELLES & MAURITIUS_ _RWANDA_ _GEORGIA_ #JOcrf #KGsty #CNkeu #HTjam #GEdtd #TRdst #SCinl #STmon #RWips #ZWt4d #EGgam ENGAGING FOR DEVELOPMENT #KOe4d * In the context of UN Security Council Resolution 1244 (1999)
  • 4. ๏ ! Colleagues will be able to actively engage and learn from ! ! ! MODERN POLLING TECHNIQUES SHIFT AFRICA MONITORING TRANSFORMATIVE IMPACT ON DEVELOPMENT PROGRAMMES THROUGH POLLING! ! São Tomé SÃO TOMÉ & PRÍNCIPE 23-24 September 2014 ! ! The Sao Tome Country Office event will explore innovative polling methodologies that will inform the development of Sao Tome’s national survey on “Monitoring transformative impact on development programmes”. The purpose of the national survey is to capture stakeholders’ perception on UNDP’s actions in Sao Tomé and Principe, and hence to improve monitoring of UNDP interventions and their impact. ! ! Why attend?! case studies and peer exchanges around innovative polling methodologies, capturing stakeholders’ perceptions and real-time monitoring of impact. ๏!Colleagues will also explore methodologies (using UNDP Innovation Toolkit diytoolkit.org), specifically to design survey roadmaps (including problem statements), questionnaires and feedback mechanisms. 10! !! SEATS AVAILABLE! send applications to! innovator.support@undp.org #STmon
  • 5. ! ! ! OPEN SPACE LAB ENGAGING FOR DEVELOPMENT! ! Prishtina, Gjakova & Prizren KOSOVO* 22-26 September 2014 ! ! SHIFT will be putting the focus on the citizen. From identifying issues, designing solutions, to supporting local government in reaching out to citizens, we are all about connecting to co-design. ๏ ! Colleagues will witness the engagement of young people ! Why attend?! in solving environmental issues in Gjakova by applying open space lab methodology. ๏!Colleagues will observe the kick-start of a discussion !! on the possibilities of open data and having young 3! people help with communication to their local SEATS government. AVAILABLE! send applications to! innovator.support@undp.org #KOe4d SHIFT EUROPE & CIS _* In the context of UN Security Council Resolution 1244 (1999)_
  • 6. ๏ ! Colleagues will actively engage and learn from case studies ! ! T4D SHIFT AFRICA 10! !! SEATS AVAILABLE! send applications to! innovator.support@undp.org TECHNOLOGY FOR DEVELOPMENT! ! Harare ZIMBABWE 25-26 September 2014 ! ! The Zimbabwe office will host an event on Technology for Development, specifically to consolidate experiences from within Zimbabwe, as well as those from other countries. This event will showcase how technology for development can be leveraged to address development challenges and promote economic growth. In particular, the event will focus on specific entry points including youth employment and agriculture & farming. ! Why attend?! and peer exchanges around technology for development and participate in “hands-on” learning sessions where participants define a problem statement and identify entry points for Zimbabwe (using UNDP Innovation Toolkit diytoolkit.org). ๏!Colleagues will also be able to actively participate in Rwanda’s YouthConnect Mobile App Competition via live Google Hangout to exchange ideas and good practices, as well as other challenges proposed from around the world. #ZWt4d
  • 7. ๏ ! Participants will gain hands-on experience with design thinking, 3! !! SEATS AVAILABLE! send applications to! innovator.support@undp.org ! ! HUMAN CENTERED DESIGN SHIFT ASIA & PACIFIC SOUTH-SOUTH KNOWLEDGE EXCHANGE AND URBAN SOLUTIONS! ! Beijing CHINA 22-26 September 2014 ! ! This event is based in a South-South government-to-government knowledge exchange on urban solutions – provision of services to the urban migrant and poor. It is a three-way innovative and collaborative South-South learning initiative between three UNDP offices - the Asia Pacific Regional Center, Bangladesh, and China countries offices. This event will apply human-centred and design thinking methodology focused on developing a prototype at the end of the exchange. The initiative will kick-off with an introductory workshop which will present both the Chinese government and CSOs as well as representatives from the Bangladesh government and other interested parties with an innovative and envelope-pushing concept for human-centred design thinking for urban service provision and the potential for exploring south-south exchange differently. The event will also dissect social issues through a reverse engineering approach and hold field visits to local 'One- Stop Urban Service Centres’. ! Why attend?! reverse engineering, and system analysis with the end goal of strengthening knowledge exchange and transfer and creating prototypes. Each day will allow for participants to apply design thinking principles to understand better the services in the field and will end with a reflection on their visit which will contribute to the reconstruction/prototype. Please note, this event will be held primarily in English. #CNkeu
  • 8. 10! !! SHIFT ARAB STATES ! ! ! ! CROWDFUNDING SEATS AVAILABLE! send applications to! innovator.support@undp.org CROWDFUNDING FOR DEVELOPMENT ! ! Amman JORDAN 22-23 September 2014 ! ! Crowdfunding as an innovative funding mechanism is being explored and tested by various UNDP Country Offices. The necessary management arrangements to enable UNDP to raise resources from individual donors worldwide are currently being discussed by a corporate Crowdfunding Task Force. In the Arab States region, crowdfunding is receiving particular attention by UNDP: under the auspices of the UNDP Innovation Facility, the Regional Bureau of Arab States allocated funding for crowdfunding initiatives to UNDP Syria, UNDP Jordan and PAPP in August 2014. UNDP Saudi Arabia is launching a crowdfunding project in collaboration with government partners. UNDP Egypt is exploring the concept and the existing policy bottlenecks as well. In Lebanon, the Live Lebanon project successfully mobilised resources through crowdfunding mechanisms over the past several years. UNDP Croatia raised $10,000 for an energy independent school on IndieGoGo. Offices in other regions are testing the concept as well. This event will bring practitioners and crowdfunding experts together to exchange experiences, learn from each other, and develop plans for crowdfunding in their own countries. ! Why attend?! ! ๏Practical learning to improve the effectiveness of the planned initiatives: colleagues from Country Offices embarking on crowdfunding formulate action plans for their campaigns based on the peer-exchanges and advice from UNDP colleagues and experts. ๏!Clarifying potential, limitations and necessary arrangements within UNDP: a Concept Note outlining limitations and potentials of crowdfunding for UNDP will be prepared after the event which will list necessary global management arrangements and which will be shared with the senior management working group on crowdfunding. ๏!Co-developing the showcasing of UNDP’s expertise in the field: accomplishments of UNDP crowdfunding initiatives, particularly in Lebanon and Croatia, as well as lessons learned, will be shared via extensive online communications, a video documentary of the event and interviews with invited speakers from UNDP and external experts. #JOcrf
  • 9. ! ! GAMIFICATION 6! !! SEATS AVAILABLE! send applications to! innovator.support@undp.org SHIFT ARAB STATES GAMIFICATION - USING GAMES TO ENGAGE AND SHIFT MINDSETS! ! Cairo EGYPT 25-27 September 2014 ! ! National actors and the international development community are beginning to use games and play as a means of clarifying policy choices and managing the trade-offs among various priorities that are inherent in sustainable development policy-making, planning and programming. These approaches provide opportunities to understand complex situations in a more accessible manner, to collect ideas and opinions from traditionally under-represented stakeholders, and to build empathy among those with divergent ideas and priorities. UNDP Country Offices around the world have begun to use games for a variety of development issues, including youth unemployment, environmental degradation, and conflict. ! The Egypt office event will bring together those interested in gamification, including both external experts and UNDP colleagues who have used games to good effect, for a three-day event to demonstrate the power of games to build empathy and trust among various stakeholders, share experiences and insights about games to address development issues, and design a game or two for UNDP to use with national partners. ! Why attend?! ! This event will be beneficial to colleagues who are interested in using games to engage a variety of national partners and citizens at large in the development process. The event will offer participants opportunities to: ๏ ! Increase familiarity with gamification as an approach that supports decision-making, prioritisation and management of trade-offs throughout the development process. ๏!Have hands-on experience in designing a game for UNDP. ๏!Develop a plan for using games in their own countries. #EGgam
  • 10. 15! !! SEATS AVAILABLE! send applications to! innovator.support@undp.org SHIFT EUROPE & CIS ๏ ! To learn more about innovative models for youth engagement ! ! ! ! HACKATHON HACK 4 SOCIAL CHANGE! ! Minsk BELARUS 20-21 September 2014 ! ! In the context of a rapidly changing world there is a pressing need to combine technical knowledge and expertise with capabilities and practices applied in development processes. Social Innovation Lab (SILab) model has been successfully tested by a number of UNDP Country Offices across the world, and is recognized as an effective tool for bringing youth into the process of designing and then sustaining new solutions to social challenges. The first Belarus’ SILab will be organized in the format of a 48-hour Hackathon. This event will bring together young professionals, social activists, civil society leaders as well as UNDP colleagues and external experts to build working prototypes of solutions to the development problems and challenges faced in Belarus. ! Why attend?! into development programming. ๏!To connect with social innovators both within the UNDP and from the broader development community. ๏!To bring new ideas and new perspectives on advancing innovation initiatives in your country. #BYhac
  • 11. will be expected to participate in the development of: ๏!At least 1 or 2 prototypes designed on alternative methods for social SHIFT EUROPE & CIS ! ! DESIGN THINKING & RAPID PROTOTYPING 15! !! SEATS AVAILABLE! send applications to! innovator.support@undp.org DESIGN THINKING IN POLICY MAKING AND DEVELOPMENT! ! Ankara TURKEY 22-24 September 2014 ! ! The Turkey Country Office will host an event that will explore the principles of design thinking and its application to policy making, specifically in regard to social service delivery for the elderly. The goal of the initiative overall is to apply design thinking towards decreasing the cost of such services for the elderly without compromising quality. ! Why attend?! ! This event will enable participants to be exposed to design thinking and its application to policy-making, as well as to a mix of presentation styles and hands-on sessions. In particular, colleagues service provision for the elderly in Turkey. ๏!Defining overall principles and practice rules on experience and identification of case specific issues for adapting those principles appropriately. ๏!Develop an action plan and/or a roadmap for implementation of a pilot. ๏!Develop materials for learning through recording, short videos, online blogging and/or notes and presentations. #TRdst
  • 12. 3! !! ! DESIGN THINKING & RAPID PROTOTYPING SEATS AVAILABLE! send applications to! innovator.support@undp.org SHIFT EUROPE & CIS DESIGN THINKING FOR SERVICE DELIVERY! ! Tbilisi GEORGIA 26-28 September 2014 ! ! The Georgia Country Office will host a design thinking workshop to strengthen the service delivery capacities of the “112,” the national emergency service, with a specific focus on providing equal access to services for Persons with Disabilities (PwD). The design thinking workshop will map the process, starting with the initial call, i.e., contact a PwD and ending with the final step, i.e., provision of the requested assistance. The workshop will include participants of various stakeholders, including users, service providers and the public at large. The design thinking workshop will not only ensure the mapping of the process, but also a further monitoring of the piloting phase by those who are part of this exercise. If successful, it will also create the foundation for applying design thinking methodology in other initiatives to support public service reform and improve service delivery. Another objective of the event is the continued building of the community of ‘futurespotters’ – citizen experts that UNDP Georgia reached out to recently through its Spot the Future initiative. Jumpstart Georgia, a Spot the Future partner, led the work with women hackers to increase access to public data, has already been consulted about 112 Emergency Services, and the participation of the entire ‘futurespotters’ community in the workshop is envisaged, along with the other relevant partners. Why attend?! ! ๏Increase familiarity with design thinking methodologies. Colleagues with an interest in disabilities issues would gain valuable insights into design thinking methodologies to address them. ๏!Exposure to the successful, multi-country initiative “spot the future” that identifies and partners with changemakers to explore what they are already doing to help create the world they want. #GEdtd
  • 13. ๏ ! Examine storytelling approaches, illustrated with examples, that SHIFT EUROPE & CIS ! ! ! ! STORYTELLING USING STORYTELLING TO CREATE COMPELLING NARRATIVES ABOUT DEVELOPMENT! ! Bishkek KYRGYZSTAN 24-25 September 2014 ! ! The Kyrgyzstan Country Office will host a two-day event to explore approaches and techniques for storytelling as a means to engage a variety of audiences and communicate effectively about development issues. This event will bring together innovators in storytelling, e.g., new media specialists, bloggers, data visualization experts, as well as UNDP colleagues and partners to delve into real-life communications challenges that participants are expected to bring to the event. ! Why attend?! use new media and compelling narratives for reporting, presenting, sharing and interacting with development news and relevant communities. ๏!Provide participants with opportunities to work on a specific initiative that could benefit from storytelling as a means of engaging and communicating with various audiences. ๏!Share experiences and insights about using storytelling to engage and communicate. 15! !! SEATS AVAILABLE! send applications to! innovator.support@undp.org #KGsty
  • 14. ๏ ! Colleagues will participate in the hackathon and design jam with SHIFT LATIN AMERICA & THE CARIBBEAN CITIZEN-DESIGN JAM FOR A ROVING INNOVATION LAB! ! Port au Prince HAITI 20-24 September 2014 ! ! The Haiti Country Office will hold a 2-day event with university students & UN Volunteers, as part of their new initiative to set up a roving innovation lab for local youth entrepreneurs providing them with access to specialised support, coaching, as well as the possibility of startup capital. The event will focus on a design jam concentrated on retrofitting a bus to make it fit-for-purpose as a roving innovation lab. Another important element will focus on the best way to involve the private sector in this project. ! Please keep in mind that this event will be held primarily in French. ! Why attend?! students, public and private partners as well as UNDP/UNV colleagues with experience in running them. Colleagues with an interest in youth entrepreneurship and innovation hubs would gain valuable insights on the specific challenges in Haiti and design jam and hackathon methodologies to address them. ๏!Participants would also be invited to stay a day or two longer ! ! ! DESIGN THINKING & RAPID PROTOTYPING in order to visit some of the Haiti Country Office’s innovative projects and speak with staff. This will benefit colleagues with ongoing initiatives or interest in the areas of youth entrepreneurship and innovation hubs. 10! !! SEATS AVAILABLE! send applications to! innovator.support@undp.org #HTjam
  • 15. ! ! ! DESIGN THINKING & RAPID PROTOTYPING SHIFT AFRICA INNOVATION LAB! ! SEYCHELLES & MAURITIUS 22-23 September 2014 ! ! The 2014 Innovation Lab is a 2-day informal event which will help catalyze positive energies and turn them into concrete ideas for change. It is a team building and networking opportunity that will lead to the preparation of several concept notes for innovative projects and innovative ways of doing things. ! ๏ ! Existing innovations (pipeline and already implemented) ! Why attend?! to be presented by their champions. Presentations can focus on (i) process (where did the idea come from, how did partners engage, who was involved, etc), (ii) product (what has been done concretely). ๏!Facilitated design jam in groups. ๏!Teams will turn the top-ranking innovations into concept notes which will be tested using the DIY approach in a collaborative and interactive manner on the second day. 10! !! SEATS AVAILABLE! send applications to! innovator.support@undp.org #SCinl
  • 16. SHIFT AFRICA 10! !! SEATS AVAILABLE! send applications to! innovator.support@undp.org INNOVATIONS IN PUBLIC SERVICE - USE OF MOBILE APP! ! Kigali RWANDA 22-25 September 2014 ! ! The Rwanda Country Office will launch an event to host a competition around youth-developed mobile apps. The competition will conclude with an award ceremony where winners with the most innovative idea will be given a cash award, as well as support to develop their full mobile application (possibly in collaboration with a business incubation centre). In addition, a Google Hangout session will be organised with the goal to provide an overview of the competition, and share expertise with interested youth remotely. Lastly, the office will use social media to create a buzz around the event both at national and international level. ! ๏ ! Providing public services online; enabling citizens to !Why attend?! make enquiries on services provided by the government. ๏!Reporting corruption and poor service delivery online. Participating colleagues will also get hands-on experience in running and facilitating a mobile app challenge event.questionnaires and feedback mechanisms. ! ! ! MOBILE APPS #RWips
  • 17. _ARMENIA Ye re v a n _ _CYPRUS Nicosia_ _NEPAL Kathmandu_ _MOLDOVA _Chisinau_ _FYR MACEDONIA Skopje_ _SUDAN _Khartoum_ SHIFT LOCAL EVENTS _MONTENEGRO_ Podgorica_ Use an event's hashtag to see what people are saying about it. Visit UNDP_Innovates or use #inno4dev for news on innovation in development. OPEN DATA TALKS ! _EUROPE & CIS_ _24 September 2014_ #HYcitsci DESIGN INNOVATIVE TOOLS FOR SOCIAL GOOD ! _EUROPE & CIS_ _25-26 September_2014_ #CYits LEVERAGING TECHNOLOGY FOR SOCIAL GOOD ! _ASIA & PACIFIC_ _23 September 2014_ #NPlts DESIGN THINKING FOR RENEWABLE ENERGY COMPETITION ! _AFRICA_ _23 September_2014_ _BURUNDI Bujumbura_ #BIrep SPACE & CULTURE - REDESIGNING POLICE STATIONS ! _EUROPE & CIS_ _22-26 September 2014_ #MDrps LAUNCH OF GREEN ROUTE APP (19 SEP.) & BUILDING A BETTER FUTURE WITH TECHNOLOGY & NEW MEDIA (22 SEP.) ! _EUROPE & CIS_ _19-22 September 2014_ #MKdjy TECHNOLOGY CHALLENGE: CONNECTING FOR GOOD, CONNECTING FOR ALL ! _AFRICA_ _20-21 September 2014_ #SDcgc SOCIAL INNOVATION AND COLLABORATIVE DESIGN SOLUTIONS FOR CITIZEN ENGAGEMENT ! _EUROPE & CIS_ _22-25 September 2014_ #MEInno