A nonlinear, expletive-filled talk about learning! A pep talk about filing cabinets, and organizing your closets! A simple solution to all your problems: just build a robot! File under: science fiction, unreliable narrators, puns, design industry jokes. For educational purposes only.

1. Design Ops
Wednesday, May 22, 13

2. This talk is about “Design Ops,” a buzzword I invented to
address actual UX industry issues of GUILT, SHAME and
FEAR while remaining grounded in ostensibly useful
advice about building cool UX dashboards and buying
notebooks, pens, pencils and doublesided removable
scotch tape. My analysis relies on imagery of user
experience in science fiction as well as numerous
(explicit) anecdotes about focus groups, how UX comics
saved my ass, how to do hella-cheap remote usability
research. I promote low cost methods while
recommending you spend about $600 on books. Other
subjects covered include php, css, sass, ruby, wireframes,
prototyping, how to lie with UX maps, how to lie with
personas, how to lie with behavior modeling, how to
build a robot, a giant Eddie Murphy head on a trailer, why
writing is the most important tool for UX, and why
ultimately the basis of any compelling UX is: PRINCIPLES.
Wednesday, May 22, 13

3. Wednesday, May 22, 13

4. Wednesday, May 22, 13

5. Wednesday, May 22, 13

6. Wednesday, May 22, 13

7. THIS IS A
TECHNICAL TALK
Wednesday, May 22, 13

8. THIS IS A
DESIGN TALK
Wednesday, May 22, 13

9. Wednesday, May 22, 13

10. IT AIN’T GONNA
BE EASY
Wednesday, May 22, 13

11. GONNA JUST USE
MOTHAFUGGIN
SHELL SCRIPTS
Wednesday, May 22, 13

12. JUST WRITE
THE CODES MAN
Wednesday, May 22, 13

13. Wednesday, May 22, 13

14. NO SERIOUSLY
JUST WRITE IT
Wednesday, May 22, 13

15. JUST KIDDING
Wednesday, May 22, 13

16. JUST KIDDING?
Wednesday, May 22, 13

17. Wednesday, May 22, 13

18. HI MY NAME IS
Chris Blow
Wednesday, May 22, 13

19. @meedan
is awesome
Wednesday, May 22, 13

20. THIS IS A TALK
ABOUT
BULLSHIT
Wednesday, May 22, 13

21. Wednesday, May 22, 13

22. I WILL MAKE YOU
AN ADVANCED
PERSONA
Wednesday, May 22, 13

23. Wednesday, May 22, 13

24. Wednesday, May 22, 13

25. Wednesday, May 22, 13

26. Wednesday, May 22, 13

27. Wednesday, May 22, 13

28. KITTEN SHIT
Wednesday, May 22, 13

29. (CUTER BULLSHIT)
Wednesday, May 22, 13

30. Wednesday, May 22, 13

31. JUST USE A
RETROSPECTIVE
Wednesday, May 22, 13

32. Wednesday, May 22, 13

33. ALL FIXED!
Wednesday, May 22, 13

34. JUST USE
MAGIC CAT
Wednesday, May 22, 13

35. JUST FAIL FASTER
Wednesday, May 22, 13

36. Wednesday, May 22, 13

37. THIS IS A TALK ABOUT
CONTRADITIONS
Wednesday, May 22, 13

38. LET’S BE HONEST
Wednesday, May 22, 13

39. LOOKS EASY IS NOT
.
.
Wednesday, May 22, 13

40. VALLEY LORE
Wednesday, May 22, 13

41. Wednesday, May 22, 13

42. Wednesday, May 22, 13

43. Just
Simply
Must
“
Wednesday, May 22, 13

44. Wednesday, May 22, 13

45. JUST USE
PIVOTAL TRACKER
Wednesday, May 22, 13

46. Wednesday, May 22, 13

47. YOU GOT
CONSULTANT’D
Wednesday, May 22, 13

48. THIS IS A
TALK ABOUT
FEAR
Wednesday, May 22, 13

49. Wednesday, May 22, 13

50. Wednesday, May 22, 13

51. THIS IS A
TALK ABOUT
SHAME
Wednesday, May 22, 13

52. Wednesday, May 22, 13

53. THIS IS A
TALK ABOUT
WORK
Wednesday, May 22, 13

54. Wednesday, May 22, 13

55. Wednesday, May 22, 13

56. OH AND DRUPAL!
Wednesday, May 22, 13

57. DEV OPS
Wednesday, May 22, 13

58. DESIGN DEV OPS
Wednesday, May 22, 13

59. DESIGNERS CAN
KEEP UP TOO
Wednesday, May 22, 13

60. STEP ONE:
SKETCHING?
Wednesday, May 22, 13

61. USE NICER
PAPER
Wednesday, May 22, 13

62. SLOW DOWN
Wednesday, May 22, 13

63. PRACTICE
MAKING CIRCLES
Wednesday, May 22, 13

64. STABILO FTW
Wednesday, May 22, 13

65. I’M ACTUALLY
SERIOUS NOW
Wednesday, May 22, 13

66. USE JUST ONE GREY
MARKER
Wednesday, May 22, 13

67. WAIT
.
Wednesday, May 22, 13

68. FINE! USE SHITTY
PAPER
Wednesday, May 22, 13

69. DESIGN OPS
DON’T CARE
Wednesday, May 22, 13

70. UX
RESULT
OPS
PRINCIPLES
Wednesday, May 22, 13

71. Wednesday, May 22, 13

72. THEN WHAT
SAY JUST ONE
MORE TIME
Wednesday, May 22, 13

73. THEN WHAT
WAIT
Wednesday, May 22, 13

74. THEN WHAT
TALKED TO A
FEW USERS
Wednesday, May 22, 13

75. Wednesday, May 22, 13

76. NOT SO SCARY
Wednesday, May 22, 13

77. YES.
KNEW
THAT
.
Wednesday, May 22, 13

78. Wednesday, May 22, 13

79. (UNLESS YOUR
USERS *ARE* SCARY)
Wednesday, May 22, 13

80. DESIGN OPS
STILL HELPS.
Wednesday, May 22, 13

81. SO: ABOUT YOUR TEAM
Wednesday, May 22, 13

82. DREAM TEAM
Wednesday, May 22, 13

83. REALITY TEAM
Wednesday, May 22, 13

84. Wednesday, May 22, 13

85. DEFINITELY SCARY
Wednesday, May 22, 13

86. Wednesday, May 22, 13

87. THEM vs. US
Wednesday, May 22, 13

88. Wednesday, May 22, 13

89. CONFIDENCE
Wednesday, May 22, 13

90. Wednesday, May 22, 13

91. JUST ROLL UP
YOUR SLEEVES
Wednesday, May 22, 13

92. Wednesday, May 22, 13

93. Wednesday, May 22, 13

94. DESIGN OPS IS
JUST CONFIDENCE
Wednesday, May 22, 13

95. DESIGN OPS
MEANS GETTING
YOUR SHIT
TOGETHER
Wednesday, May 22, 13

96. DEFINE TERMS
AND STICK TO
THEM
Wednesday, May 22, 13

97. VERSION CONTROL
Wednesday, May 22, 13

98. DID WIREFRAMES?
Wednesday, May 22, 13

99. Wednesday, May 22, 13

100. WIREFRAMES HUB
Wednesday, May 22, 13

101. Wednesday, May 22, 13

102. + STABLE IDs
Wednesday, May 22, 13

103. Wednesday, May 22, 13

104. LINKED I.A.
Wednesday, May 22, 13

105. Wednesday, May 22, 13

106. YEP
.
SPREADSHEETS.
Wednesday, May 22, 13

107. Wednesday, May 22, 13

108. TIMELINES
Wednesday, May 22, 13

109. Wednesday, May 22, 13

110. A FILESYSTEM
Wednesday, May 22, 13

111. Wednesday, May 22, 13

112. UX TEST PLAN
Wednesday, May 22, 13

113. LINK ALL THE
THINGS
Wednesday, May 22, 13

114. Wednesday, May 22, 13

115. Wednesday, May 22, 13

116. UAAS
UGLY AS A SERVICE
Wednesday, May 22, 13

117. Wednesday, May 22, 13

118. EXPERIENCE
MAPS
Wednesday, May 22, 13

119. Wednesday, May 22, 13

120. Wednesday, May 22, 13

121. Wednesday, May 22, 13

122. Wednesday, May 22, 13

123. Wednesday, May 22, 13

124. Wednesday, May 22, 13

125. RESEARCH
RESULTS
Wednesday, May 22, 13

126. Wednesday, May 22, 13

127. WE MADE THE
BUTTONS BIGGER
Wednesday, May 22, 13

128. Wednesday, May 22, 13

129. WHAT WAS THE
RESULT?
Wednesday, May 22, 13

130. DESIGN OPS IS
NOT REALLY THAT
COMPLICATED
Wednesday, May 22, 13

131. BUT WE’RE ONLY
130 SLIDES IN
Wednesday, May 22, 13

132. Wednesday, May 22, 13

133. TEMPLATES?
Wednesday, May 22, 13

134. Wednesday, May 22, 13

135. BOOOOOTSTRAP
Wednesday, May 22, 13

136. Wednesday, May 22, 13

137. Wednesday, May 22, 13

138. UI
PATTERN
Wednesday, May 22, 13

139. WAIT A UI
.
PATTERN LIBRARY?
OK. GOOD IDEA.
Wednesday, May 22, 13

140. Wednesday, May 22, 13

141. Wednesday, May 22, 13

142. Wednesday, May 22, 13

143. Wednesday, May 22, 13

144. SASS DEFINES UI
MODULES IN CODE
Wednesday, May 22, 13

145. Wednesday, May 22, 13

146. Wednesday, May 22, 13

147. NOT AS EASY AS
IT LOOKS
Wednesday, May 22, 13

148. START SIMPLE
AND WORK UP
Wednesday, May 22, 13

149. UX DASHBOARD
MAINTAIN DOCS
SHARE DOCS
MAKE DOCS
Wednesday, May 22, 13

150. Wednesday, May 22, 13

151. HE REVIEWS FINDINGS.
IN FICTIONAL FUTURE.
Wednesday, May 22, 13

152. THE POINT IS
NOT DOCS
Wednesday, May 22, 13

153. Wednesday, May 22, 13

154. Wednesday, May 22, 13

155. BACK TO
BASICS
Wednesday, May 22, 13

156. Wednesday, May 22, 13

157. HERE’S THE THING
Wednesday, May 22, 13

158. IT’S ALL WRITING
Wednesday, May 22, 13

159. STRUCTURE
ALLOWS
EXPRESSION
Wednesday, May 22, 13

160. Wednesday, May 22, 13

161. DESIGN IS
NOT OPERATIONS
Wednesday, May 22, 13

162. Wednesday, May 22, 13

163. Wednesday, May 22, 13

164. Wednesday, May 22, 13

165. OPS IS AN
EXOSKELETON
Wednesday, May 22, 13

166. EXTERNALIZE
& CLARIFY
Wednesday, May 22, 13

167. DON’T FEAR,
SHAME, BLAME
Wednesday, May 22, 13

168. BUILD CONFIDENCE.
FACILITATE.
Wednesday, May 22, 13

169. CREATIVITY
REQUIRES IT
.
Wednesday, May 22, 13

170. Wednesday, May 22, 13

171. BOTS
Wednesday, May 22, 13

172. DESIGN THEM
BEFORE THEY
DESIGN YOU
Wednesday, May 22, 13

173. I TOLD YOU:
MOTHAFUGGIN
SHELL SCRIPTS
Wednesday, May 22, 13

174. Wednesday, May 22, 13

175. Wednesday, May 22, 13

176. Wednesday, May 22, 13

177. EXTERNALIZE
PROBLEMS
Wednesday, May 22, 13

178. IT’S JUST
YOU INSIDE
Wednesday, May 22, 13

179. Wednesday, May 22, 13

180. ENGINEERING
CREATIVITY
Wednesday, May 22, 13

181. THE BIGGEST
CONTRADICTION
Wednesday, May 22, 13

182. Wednesday, May 22, 13

183. DESIGN OPS
IS A FANTASY
Wednesday, May 22, 13

184. YOUR UX JOB IS
TO BREAK OUT
Wednesday, May 22, 13

185. Wednesday, May 22, 13

186. DREAM OF
the 2090s
Wednesday, May 22, 13

187. Wednesday, May 22, 13

188. GET OUT
Wednesday, May 22, 13

189. Wednesday, May 22, 13

190. GET OUT
Wednesday, May 22, 13

191. MEMORIZE
DON’T INTERNALIZE
Wednesday, May 22, 13

192. Wednesday, May 22, 13

193. USE A GRID
TO BREAK IT
Wednesday, May 22, 13

194. Wednesday, May 22, 13

195. “JUST DO GOOD
ARCHITECTURE”
Wednesday, May 22, 13

196. Wednesday, May 22, 13

197. LEARN IT
TO CRITIQUE IT
Wednesday, May 22, 13

198. AGILE UX
Wednesday, May 22, 13

199. LEAN UX
Wednesday, May 22, 13

200. “CLIENT DRIVEN”
Wednesday, May 22, 13

201. “BUSINESS NEEDS”
Wednesday, May 22, 13

202. Wednesday, May 22, 13

203. PRINCIPLES?
Wednesday, May 22, 13

204. USE YOUR WORDS.
WRITE THE TRUTH.
Wednesday, May 22, 13

205. USE PRINCIPLES
TO DRIVE UX.
NOT BULLSHIT
.
Wednesday, May 22, 13

206. THE FUTURE OF
USER EXPERIENCE
IS OPS.
Wednesday, May 22, 13

207. THE FUTURE OF
USER EXPERIENCE
IS NOT OPS.
Wednesday, May 22, 13

208. Wednesday, May 22, 13

209. Wednesday, May 22, 13