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Planning
PLANNING is the process of deciding exactly what one
wants to accomplish and how to best go about it
-when done well, it creates a solid platform for further
managerial efforts at organizing and staffing-allocating and
arranging resources to accomplish essential tasks;
directing-guiding the efforts of human resources to ensure
high levels of task accomplishment; and controlling-
monitoring task accomplishments and taking necessary
corrective action
3/14/2016 1
Foundations of Planning
• Planning is one of the four functions of
management.
• Planning involves defining the organization’s
goals, establishing an overall strategy for
achieving these goals, and developing plans
for organizational work activities.
3/14/2016 2
Purposes of Planning
Planning serves a number of significant
purposes.
1. Planning gives direction to managers and non-
managers of an organization.
2. Planning reduces uncertainty.
3. Planning minimizes waste and uncertainty.
4. Planning establishes goals or standards used
in controlling.
3/14/2016 3
Planning Process
Step 1: DEFINE YOUR OBJECTIVES – identify the
desired outcomes in every specific ways. Know
where you want to go; be specific enough that you
will know you have arrived when you get there.
Step 2:DETERMINE WHETHER YOU STAND VIS-À-VIS
OBJECTIVES – evaluate current accomplishments
relative to the desired results. Know where you
stand in reaching the objectives; know what
strengths to work in your favor and weakenesses
may hold you back
3/14/2016 4
Step 3: Develop premises regarding future
conditions – try to anticipate the future events.
Generate alternative scenarios for what may
happen
Step 4: Analyze possible action alternatives, choose
the best among them, and decide how to
implement – list and evaluate the possible actions
that may be taken
Step 5: Implement the plan and evaluate results –
take action and carefully measure your progress
toward objectives.
3/14/2016 5
Planning and Performance
Although organizations that use formal planning
do not always outperform those that do not
plan, most studies show positive relationships
between planning and performance.
Studies have shown that when formal planning
has not led to higher performance, the external
environment is often the reason.
3/14/2016 6
The Role of Goals and Plans in Planning
• Planning is often called the primary management function
because it establishes the basis for all other functions.
Planning involves two important elements: goals and plans.
• Goals (often called objectives) are desired outcomes for
individuals, groups, or entire organizations.
• Types of goals
a. Financial goals versus strategic goals
• Financial goals related to the financial performance of the organization
• strategic goals are related to other areas of an organizations
performance.
b. Stated goals versus real goals
• Stated goals are official statements of what an organization says and
what it wants its various stakeholders to believe its goals are.
• Real goals are those that an organization actually pursues, as defined by
the actions of its members.
3/14/2016 7
Types of Plans
Plans can be described by their RANGE, TIME FRAME, SPECIFICITY, and FREQUENCY OF USE
On the basis of Range plans can be Strategic or operational plans.
Strategic plans (long-term plans) are plans that apply to the entire organization,
establish the organization’s overall goals, and seek to position the organization in
terms of its environment.
Operational plans (short-term plans) are plans that specify the details of how the
overall goals are to be achieved.
On the basis of Time frame plans can be Short-term or long-term plans.
Short-term plans are plans that cover one year or less.
Long-term plans are plans with a time frame beyond three years.
On the basis of Specificity plans can be Specific or directional plans.
Specific plans are plans that are clearly defined and leave no room for interpretation.
Directional plans are flexible plans that set out general guidelines.
On the basis of Frequency of use plans can be Single-use or standing plans.
single-use plan is a one-time plan specifically designed to meet the needs of a unique
situation.
Standing plans are on going plans that provide guidance for activities performed
repeatedly.3/14/2016 8
Indicators of Poor Planning
1. Delivery dates not met
2. Machines idle
3. Materials wasted
4. Some machines doing jobs that should be done by
smaller machines
5. Some men overworked, other men under worked
6. Skilled workers doing unskilled work
7. Men fumbling on jobs for which they have not been
trained
8. Quarrelling, bickering, buck-passing and confusion
3/14/2016 9
Qualities that a good planner must have:
1. Good judgement, imagination, foresight and
experience
2. Ability to evaluate business opportunities
and hazards
3. Proficiency in the determination of objectives
4. Ability to accept changes
3/14/2016 10
Organizing
3/14/2016 11
• is the process of arranging people and other
resources to work together to accomplish a
goal.
• it involves both creating a division of labor for
tasks to be performed and then coordinating
results to achieved a common purpose.
Branch
Manager
Manager
Loans
Manager
Investments
Manager
Operations
3/14/2016 12
3/14/2016 13
Benefits of Organizing
1. Division of work that avoids duplication,
conflict, and misuse of resources, both
material and human.
2. Clarity of individual performance expectation
and specialized tasks.
3. A logical flow of work activities that can be
comfortably performed by individuals or
groups.
3/14/2016 14
continuations
4. Established channels of communication that
enhance decision making and control.
5. Coordinating mechanisms that ensure
harmony among organization members engaged
in diversified activities.
6. Focus efforts that relate to objectives logically
and efficiently.
7. Appropriate authority structures with
accountability to enhance planning and
controlling throughout the organization.
3/14/2016 15
• The way in which the various parts of an
organization are formally arranged is usually
referred to as the organization structure. This
is the system of tasks, workflows, reporting
relationships and communication channels
that link together the work of diverse
individuals and group.
3/14/2016 16
• Restructuring. This term refers to the process
of changing an organization’s structure that
meets the needs of all circumstances.
3/14/2016 17
• Typical organization chart identifies various
positions and job titles as well as the lines of
authority and communication between them.
• Formal structure, it represents the way the
organization is intended to function; a
structure wherein individuals work in
cooperation with one another in the pursuit of
company goals and objectives.
3/14/2016 18
What You Can Learn From An
Organizational Chart
• The division of work
• Supervisory Relationships
• Communication channel
• Major Sub-units
• Levels of Management
3/14/2016 19
What are the major types of
organization structures?
3/14/2016 20
Traditional Organization Structures
• Functional structures, people with similar skills who
perform similar activities work together under a
common manager.
Major advantages of a functional structure include the
following:
• Task assignments consistent with expertise and training
• High-quality technical problem solving
• In-depth training and skill development within
functions
• Clear career paths within functions
3/14/2016 21
• Divisional structure, people who work on a
similar product, work in the same
geographical region, serve the same
customers, or participate in the same work
processes are grouped together under
common managers.
3/14/2016 22
The potential advantages of divisional structures
include the following:
• more flexibility in responding to environment
changes
• Clear points of responsibility for product or
services delivery
• Expertise focused on specific customers,
products, and regions
• Greater ease in changing size by adding or
deleting divisions.
3/14/2016 23
• Product Structure group together jobs and
activities working on a single product or
service. They clearly identify costs, profits,
problems, and successes with a central point
of accountability.
3/14/2016 24
Geographical Structure
• Geographical Structure, area structure , group
together jobs and activities being performed
in the same location or geographical region.
• Used when there is a need to differentiate
products or services in various locations, such
as different regions of a country.
3/14/2016 25
• Customer Structure group together jobs and
activities that are serving the same customers
or clients.
• Business firms use them to give separate
customer attention to industrial firms and
consumers. Banks use them to give separate
attention to consumer and commercial
customers for loans.
3/14/2016 26
• Process structure is a group of task related to
one another that collectively create something of
value to a customer.
• Other fulfilment when you telephone catalog
retailer and request a particular item.
• Process of order fulfilment takes the order form
from point of initiation to point of fulfilment.
• Together jobs and activities that are part of the
same processes.
3/14/2016 27
Centralization
• It is the systematic and consistent reservation
of authority at central point within the
organization
• Denotes that the majority of the decisions
having to do with the work being performed
are not made by those doing the work but at a
point higher in the organization.
3/14/2016 28
Decentralization
• Refers to the systematic effort to delegate to
the lowest levels all authority except that
which can only be exercised at central points.
• It proceeds at a different rate to different
levels and for different functions within the
same company.
3/14/2016 29
Staffing
• Staffing is the process of recruitment, selecting
and training of men.
• Means putting the right men on the job.
• Its involves finding the right people, with the right
skills, abilities, and fit, who may be hired or
already working for the company or may be
working for competing companies.
• Staffing is the process of supplying the
organization with needed people to achieve the
purposes for which it has been established.
3/14/2016 30
The Three Parts of Staffing
• Staffing can be divided into three major parts,
each consisting of a number of important
activities.
1. Planning,
2. Execution, and
3. Maintenance
3/14/2016 31
Planning
• It has to be aided by certain analytical studies
and guided by set of policies, procedures,
regulations, and standards.
• Main products of this stage are human
resource policies and program plans.
• Planning involves human resource forecasting,
job analysis, and policies and programs
formulation.
3/14/2016 32
Execution
• Implementation or administration of all
policies and programs directly related to
acquisition and development of personnel will
be the focus of execution. Included in this
group are recruitment, selection, placement,
training, and development.
3/14/2016 33
Maintenance
• Phase that involves activities that serve as
mechanisms that will help sustain the overall
staffing efforts by providing the manager with a
continuous supply of information gathered from
the execution activities.
• Research or monitoring, which gathers data from
the program, and evaluation, which analyses the
effects of these programs, is the basic
components of maintenance, are human
resource accounting, performance appraisal
system, and program evaluation.
3/14/2016 34
Human Resource Planning
• Is a process of analysing an organization’s
human resource needs under changing
conditions and developing the activities
necessary to satisfy needs.
3/14/2016 35
Job Analysis
• Job Analysis is a study of what is required to
do a job satisfactory. Determines what major
work-connected behaviours and traits,
responsibilities, capabilities, experiences, the
like are needed to perform a job.
• Helps you find out what kinds of people could
do the job.
3/14/2016 36
Information Flow from Job Analysis to
other Staffing-related Activities
• Job Description: What the job entails
• Job Specifications: What kind of person
• Information Used In
• Other Staffing Activities
3/14/2016 37
Kinds of Human Resource Programs
1. Recruitment and Selection
2. Placement/deployment
3. Skills and manpower development
4. Management development
5. Performance appraisal
6. Rewards and benefits
7. Labor or industrial relation
3/14/2016 38
Sources of Labor/Applicants
a. Internal Recruitment
b. External Recruitment
3/14/2016 39
Internal Recruitment VS External
Recruitment Advantages
3/14/2016 40
Disadvantages
3/14/2016 41
Management Development
• The target of this program are the managers
and would be managers being groomed for
higher responsibilities. It combines formal
training, practical work experience, and other
educational processes.
3/14/2016 42
Ways to Carry Out a Management
Development Program
1. Succession Planning
the employer or its authorized personnel
plans out how people in the company will move in
various positions over time. Plan is periodically
reviewed to determine who are occupying what
position and to asses who are due for promotion,
retirement, transfer, separation, replacement, or
whatever employee movement.
3/14/2016 43
2. Career planning and development
career planning and development provides
assistance and opportunities for employees to
arrive and achieve realistic career goals.
3. Mentoring
individual to be developed is assigned a
mentor, person of high position in the organization
who will serve a mixture of roles such as an advisor-
coach, consultant, “Godfather”, supporter,
sympathizer, and master to teacher to the person to
be developed.
3/14/2016 44
5. Assistant to Position
creation of “an assistant to” managers and
executives is one of the common approaches to
develop an individual with managerial
potentials. Serves as a staff to the superior who
may have handpicked or selected him out of the
many who showed in many instances the
prospect of becoming an upcoming manager.
3/14/2016 45
Continuations
Direct exposure to the many managerial
circumstances of the superior provides the
“assistant to” a wealth of insights into the
executive/managerial world which will prove
useful when it will be his time to manage.
3/14/2016 46

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Principles of Management - Planning

  • 1. Planning PLANNING is the process of deciding exactly what one wants to accomplish and how to best go about it -when done well, it creates a solid platform for further managerial efforts at organizing and staffing-allocating and arranging resources to accomplish essential tasks; directing-guiding the efforts of human resources to ensure high levels of task accomplishment; and controlling- monitoring task accomplishments and taking necessary corrective action 3/14/2016 1
  • 2. Foundations of Planning • Planning is one of the four functions of management. • Planning involves defining the organization’s goals, establishing an overall strategy for achieving these goals, and developing plans for organizational work activities. 3/14/2016 2
  • 3. Purposes of Planning Planning serves a number of significant purposes. 1. Planning gives direction to managers and non- managers of an organization. 2. Planning reduces uncertainty. 3. Planning minimizes waste and uncertainty. 4. Planning establishes goals or standards used in controlling. 3/14/2016 3
  • 4. Planning Process Step 1: DEFINE YOUR OBJECTIVES – identify the desired outcomes in every specific ways. Know where you want to go; be specific enough that you will know you have arrived when you get there. Step 2:DETERMINE WHETHER YOU STAND VIS-À-VIS OBJECTIVES – evaluate current accomplishments relative to the desired results. Know where you stand in reaching the objectives; know what strengths to work in your favor and weakenesses may hold you back 3/14/2016 4
  • 5. Step 3: Develop premises regarding future conditions – try to anticipate the future events. Generate alternative scenarios for what may happen Step 4: Analyze possible action alternatives, choose the best among them, and decide how to implement – list and evaluate the possible actions that may be taken Step 5: Implement the plan and evaluate results – take action and carefully measure your progress toward objectives. 3/14/2016 5
  • 6. Planning and Performance Although organizations that use formal planning do not always outperform those that do not plan, most studies show positive relationships between planning and performance. Studies have shown that when formal planning has not led to higher performance, the external environment is often the reason. 3/14/2016 6
  • 7. The Role of Goals and Plans in Planning • Planning is often called the primary management function because it establishes the basis for all other functions. Planning involves two important elements: goals and plans. • Goals (often called objectives) are desired outcomes for individuals, groups, or entire organizations. • Types of goals a. Financial goals versus strategic goals • Financial goals related to the financial performance of the organization • strategic goals are related to other areas of an organizations performance. b. Stated goals versus real goals • Stated goals are official statements of what an organization says and what it wants its various stakeholders to believe its goals are. • Real goals are those that an organization actually pursues, as defined by the actions of its members. 3/14/2016 7
  • 8. Types of Plans Plans can be described by their RANGE, TIME FRAME, SPECIFICITY, and FREQUENCY OF USE On the basis of Range plans can be Strategic or operational plans. Strategic plans (long-term plans) are plans that apply to the entire organization, establish the organization’s overall goals, and seek to position the organization in terms of its environment. Operational plans (short-term plans) are plans that specify the details of how the overall goals are to be achieved. On the basis of Time frame plans can be Short-term or long-term plans. Short-term plans are plans that cover one year or less. Long-term plans are plans with a time frame beyond three years. On the basis of Specificity plans can be Specific or directional plans. Specific plans are plans that are clearly defined and leave no room for interpretation. Directional plans are flexible plans that set out general guidelines. On the basis of Frequency of use plans can be Single-use or standing plans. single-use plan is a one-time plan specifically designed to meet the needs of a unique situation. Standing plans are on going plans that provide guidance for activities performed repeatedly.3/14/2016 8
  • 9. Indicators of Poor Planning 1. Delivery dates not met 2. Machines idle 3. Materials wasted 4. Some machines doing jobs that should be done by smaller machines 5. Some men overworked, other men under worked 6. Skilled workers doing unskilled work 7. Men fumbling on jobs for which they have not been trained 8. Quarrelling, bickering, buck-passing and confusion 3/14/2016 9
  • 10. Qualities that a good planner must have: 1. Good judgement, imagination, foresight and experience 2. Ability to evaluate business opportunities and hazards 3. Proficiency in the determination of objectives 4. Ability to accept changes 3/14/2016 10
  • 11. Organizing 3/14/2016 11 • is the process of arranging people and other resources to work together to accomplish a goal. • it involves both creating a division of labor for tasks to be performed and then coordinating results to achieved a common purpose.
  • 14. Benefits of Organizing 1. Division of work that avoids duplication, conflict, and misuse of resources, both material and human. 2. Clarity of individual performance expectation and specialized tasks. 3. A logical flow of work activities that can be comfortably performed by individuals or groups. 3/14/2016 14
  • 15. continuations 4. Established channels of communication that enhance decision making and control. 5. Coordinating mechanisms that ensure harmony among organization members engaged in diversified activities. 6. Focus efforts that relate to objectives logically and efficiently. 7. Appropriate authority structures with accountability to enhance planning and controlling throughout the organization. 3/14/2016 15
  • 16. • The way in which the various parts of an organization are formally arranged is usually referred to as the organization structure. This is the system of tasks, workflows, reporting relationships and communication channels that link together the work of diverse individuals and group. 3/14/2016 16
  • 17. • Restructuring. This term refers to the process of changing an organization’s structure that meets the needs of all circumstances. 3/14/2016 17
  • 18. • Typical organization chart identifies various positions and job titles as well as the lines of authority and communication between them. • Formal structure, it represents the way the organization is intended to function; a structure wherein individuals work in cooperation with one another in the pursuit of company goals and objectives. 3/14/2016 18
  • 19. What You Can Learn From An Organizational Chart • The division of work • Supervisory Relationships • Communication channel • Major Sub-units • Levels of Management 3/14/2016 19
  • 20. What are the major types of organization structures? 3/14/2016 20
  • 21. Traditional Organization Structures • Functional structures, people with similar skills who perform similar activities work together under a common manager. Major advantages of a functional structure include the following: • Task assignments consistent with expertise and training • High-quality technical problem solving • In-depth training and skill development within functions • Clear career paths within functions 3/14/2016 21
  • 22. • Divisional structure, people who work on a similar product, work in the same geographical region, serve the same customers, or participate in the same work processes are grouped together under common managers. 3/14/2016 22
  • 23. The potential advantages of divisional structures include the following: • more flexibility in responding to environment changes • Clear points of responsibility for product or services delivery • Expertise focused on specific customers, products, and regions • Greater ease in changing size by adding or deleting divisions. 3/14/2016 23
  • 24. • Product Structure group together jobs and activities working on a single product or service. They clearly identify costs, profits, problems, and successes with a central point of accountability. 3/14/2016 24
  • 25. Geographical Structure • Geographical Structure, area structure , group together jobs and activities being performed in the same location or geographical region. • Used when there is a need to differentiate products or services in various locations, such as different regions of a country. 3/14/2016 25
  • 26. • Customer Structure group together jobs and activities that are serving the same customers or clients. • Business firms use them to give separate customer attention to industrial firms and consumers. Banks use them to give separate attention to consumer and commercial customers for loans. 3/14/2016 26
  • 27. • Process structure is a group of task related to one another that collectively create something of value to a customer. • Other fulfilment when you telephone catalog retailer and request a particular item. • Process of order fulfilment takes the order form from point of initiation to point of fulfilment. • Together jobs and activities that are part of the same processes. 3/14/2016 27
  • 28. Centralization • It is the systematic and consistent reservation of authority at central point within the organization • Denotes that the majority of the decisions having to do with the work being performed are not made by those doing the work but at a point higher in the organization. 3/14/2016 28
  • 29. Decentralization • Refers to the systematic effort to delegate to the lowest levels all authority except that which can only be exercised at central points. • It proceeds at a different rate to different levels and for different functions within the same company. 3/14/2016 29
  • 30. Staffing • Staffing is the process of recruitment, selecting and training of men. • Means putting the right men on the job. • Its involves finding the right people, with the right skills, abilities, and fit, who may be hired or already working for the company or may be working for competing companies. • Staffing is the process of supplying the organization with needed people to achieve the purposes for which it has been established. 3/14/2016 30
  • 31. The Three Parts of Staffing • Staffing can be divided into three major parts, each consisting of a number of important activities. 1. Planning, 2. Execution, and 3. Maintenance 3/14/2016 31
  • 32. Planning • It has to be aided by certain analytical studies and guided by set of policies, procedures, regulations, and standards. • Main products of this stage are human resource policies and program plans. • Planning involves human resource forecasting, job analysis, and policies and programs formulation. 3/14/2016 32
  • 33. Execution • Implementation or administration of all policies and programs directly related to acquisition and development of personnel will be the focus of execution. Included in this group are recruitment, selection, placement, training, and development. 3/14/2016 33
  • 34. Maintenance • Phase that involves activities that serve as mechanisms that will help sustain the overall staffing efforts by providing the manager with a continuous supply of information gathered from the execution activities. • Research or monitoring, which gathers data from the program, and evaluation, which analyses the effects of these programs, is the basic components of maintenance, are human resource accounting, performance appraisal system, and program evaluation. 3/14/2016 34
  • 35. Human Resource Planning • Is a process of analysing an organization’s human resource needs under changing conditions and developing the activities necessary to satisfy needs. 3/14/2016 35
  • 36. Job Analysis • Job Analysis is a study of what is required to do a job satisfactory. Determines what major work-connected behaviours and traits, responsibilities, capabilities, experiences, the like are needed to perform a job. • Helps you find out what kinds of people could do the job. 3/14/2016 36
  • 37. Information Flow from Job Analysis to other Staffing-related Activities • Job Description: What the job entails • Job Specifications: What kind of person • Information Used In • Other Staffing Activities 3/14/2016 37
  • 38. Kinds of Human Resource Programs 1. Recruitment and Selection 2. Placement/deployment 3. Skills and manpower development 4. Management development 5. Performance appraisal 6. Rewards and benefits 7. Labor or industrial relation 3/14/2016 38
  • 39. Sources of Labor/Applicants a. Internal Recruitment b. External Recruitment 3/14/2016 39
  • 40. Internal Recruitment VS External Recruitment Advantages 3/14/2016 40
  • 42. Management Development • The target of this program are the managers and would be managers being groomed for higher responsibilities. It combines formal training, practical work experience, and other educational processes. 3/14/2016 42
  • 43. Ways to Carry Out a Management Development Program 1. Succession Planning the employer or its authorized personnel plans out how people in the company will move in various positions over time. Plan is periodically reviewed to determine who are occupying what position and to asses who are due for promotion, retirement, transfer, separation, replacement, or whatever employee movement. 3/14/2016 43
  • 44. 2. Career planning and development career planning and development provides assistance and opportunities for employees to arrive and achieve realistic career goals. 3. Mentoring individual to be developed is assigned a mentor, person of high position in the organization who will serve a mixture of roles such as an advisor- coach, consultant, “Godfather”, supporter, sympathizer, and master to teacher to the person to be developed. 3/14/2016 44
  • 45. 5. Assistant to Position creation of “an assistant to” managers and executives is one of the common approaches to develop an individual with managerial potentials. Serves as a staff to the superior who may have handpicked or selected him out of the many who showed in many instances the prospect of becoming an upcoming manager. 3/14/2016 45
  • 46. Continuations Direct exposure to the many managerial circumstances of the superior provides the “assistant to” a wealth of insights into the executive/managerial world which will prove useful when it will be his time to manage. 3/14/2016 46