4. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
CONTENTS
List of abbreviations ......................................................................................................................................................................vi
Foreword .........................................................................................................................................................................................vii
Executive summary .....................................................................................................................................................................viii
Introduction ..................................................................................................................................................................................... x
PART A ...................................................................................................... 1
Maintaining good governance and citizen empowerment .......................................................................................1
Polcy development ......................................................................................................................................... 3
.
Cabnet affars.................................................................................................................................................... 4
Coordnaton and supervson ....................................................................................................................... 4
Communty nteracton .................................................................................................................................. 4
.
Specal assgnments .......................................................................................................................................... 5
Dplomatc lason and nternatonal conferences ..................................................................................... 8
PART B .................................................................................................... 11
Public service management and reform .................................................................................................................... 11
Human resource development.................................................................................................................... 11
Human resource management .................................................................................................................... 13
Namban Insttute for Publc Admnstraton and Management ......................................................... 14
.
Human captal management system ........................................................................................................... 16
Reforms to advance efficency and effectveness .................................................................................... 19
Remuneraton, benefits and related ssues .............................................................................................. 21
.
Publc Servce response to HIV/AIDS ....................................................................................................... 23
.
ICT management and E-governance .......................................................................................................... 24
PART C .................................................................................................... 29
Disaster management and preparedness ................................................................................................................. 29
PART D .................................................................................................... 31
Effective utilisation of resources ................................................................................................................................... 31
Overvew ......................................................................................................................................................... 31
.
Fnancal management ................................................................................................................................... 31
.
Off-budget bank accounts ............................................................................................................................ 34
Procurement ................................................................................................................................................... 35
.
Asset management ......................................................................................................................................... 36
Transport ......................................................................................................................................................... 36
Regstry ............................................................................................................................................................. 36
Informaton Technology Management ...................................................................................................... 37
.
Human Resources Management ................................................................................................................. 39
Appendix 1 .............................................................................................. 40
Establishment Outline including Employment Equity position ............................................................................. 40
Appendix 2 .............................................................................................. 41
Organogram of the Office of the Prime Minister.................................................................................................... 41
v
5. List of abbreviations
EU European Unon
ICT nformaton and communcatons technology
IT nformaton technology
MIT Mnsteral Implementaton Team
MTP Medum-term Plan
NDP Natonal Development Plan
NIPAM Namban Insttute for Publc Admnstraton and
Management
O/M/A Office, Mnstry or Agency
PMS Performance Management System
SACI Southern Afrca Capacty Intatve
SOEs State-owned Enterprses
TESEF Transformatonal Economc and Socal Empowerment
Framework
UNDP Unted Natons Development Programme
USAID Unted States Agency for Internatonal Development
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6. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
FOREWORD BY THE PRIME MINISTER
The Office of the Prme Mnster s delghted to present ts actvty Report for 2006 – 2007. Durng ths
perod the Office of the Prme Mnster performed ts Consttutonal mandate; statutory responsbltes;
admnstratve and management agenda wth vgour, focus and purpose. Durng the perod the coordnaton
of efforts wthn the Prme Mnster’s Office mproved consderably. The Prme Mnster’s Bureau focused on
ssues of nter-mnsteral coordnaton, problem solvng and legslatve agenda of Government.
The Office of the Deputy Prme Mnster ntensfied ts efforts n the areas of socal ncluson and dsaster
mtgaton and management. The Deputy Prme Mnster s to be commended n her efforts, commtment and
tangble results. She has translated the Bblcal dea of beng “brother’s keeper” nto care gvng and sharng.
She has skllfully promoted the Prme Mnster’s Office as a carng office.
The Office of the Permanent Secretary has effectvely ensured that management of the Prme Mnster’s
Office s efficent, effectve and accountable. Resource allocaton and utlzaton produced the desred results.
Personnel matters, budget control, publc servce management and human resource development were
addressed.
The Prme Mnster’s Office aspres to be lean but effectve; goal drected and result orented; pro-actve and
effectve. The year 2007 – 2008 wll be planned to acheve ths ethos.
Nahas Angula, MP
Prime Minister
v
7. EXECUTIVE SUMMARY
Our motto of effectve, efficent and accountable servce delvery once agan spurred on the actvtes
undertaken by the Office of the Prme Mnster durng the past financal year. In ths sprt, too, t s my
sngular honour to present our Annual Report on these actvtes.
Among our achevements durng 2006/7 was a polcy adjustment to focus development for the majorty
of our ctzens on both economc and socal transformaton, as opposed to the narrower prevous vew of
economc empowerment only. Ths change of focus wll ensure a more holstc approach to development n
the country.
Also as regards empowerment, among the specal projects assgned to the Office has been to manage the
ncorporaton of members of the margnalsed San communtes nto the manstream. The year under revew
saw progress on ths front as well, n terms of mprovng educatonal facltes to vulnerable communtes,
provdng ndvduals wth tranng and employment opportuntes, and donatng seeds and draught anmals to
communtes n two targeted Regons to encourage crop farmng.
A new Mnstry of Veterans’ Affars was also establshed durng the year under revew, to effectvely and justly
address the plght and welfare of war veterans.
In respect of development relatng to cooperaton wth other countres, the Office of the Prme Mnster was
tasked wth consultng wth communtes affected by the German Specal Intatve to address that country’s
hstorcal mpact on Namba. Other major negotatons ncluded talks wth Angola and Botswana on a marne
cable that would permt the enhancement of dgtal communcaton n southern Afrcan states.
A properly traned workforce s key to ensurng efficency and effectveness n servce delvery. Hence, the
sklls of at least 300 publc servants were developed and enhanced durng the reportng perod, ensurng that
we buld natonal capacty to delver on our promse of delverng qualty servces to the publc. Furthermore,
traned groups of traners can now be deployed countrywde to equp others wth the know-how requred to
mplement the Performance Management System effectvely. Ths broad system, whch s performance-based
and results-orented, ams to ensure that staff contnue to perform at requred professonal levels and wth
the ntegrty expected of publc servants.
Other tranng nvolved the dentficaton of just over 39,000 publc servants who would benefit from sklls
development n nformaton and communcatons technology (ICT). The programme targets Wndhoek-
based publc servants n a first phase that ends n 2008, after whch tranng wll be rolled out to the varous
Regons. It s a cornerstone of natonal soco-economc development to ensure that rural communtes are
empowered by access to communcaton servces.
Also n pursut of enhancng the effectveness and efficency of publc servce delvery, the Office mplemented
the Southern Afrca Capacty Intatve durng the year under revew. Through ths Intatve, publc nsttutons
n the regon can perform optmally by enablng them to take on ncreasngly complex tasks, produce nnovatve
solutons, ncorporate new technologes, and provde tranng n publc servce management.
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8. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
Another feather n the Office’s cap was the acquston of a human captal management system. Ths system
wll not only enhance the organsaton and processng of staff-related data, but wll also ntegrate seamlessly
nto the exstng financal management system. More generally on the ICT front, close to N$800,000 of the
N$932,953 of the budget awarded to tenders for the 2006/7 financal year was dedcated to purchasng
computer hardware and software.
Other steps forward n respect of ICT nclude the development of a new voters pollng system and an
electronc records and documents management system (EDRMS). The new voters system wll reduce the
overall tme spent at pollng statons and mprove the overall efficency of the electon process. The EDRMS
wll serve to mprove records management practces n the Publc Servce.
I am also proud to announce that a report on the job evaluaton and gradng exercse that has taken place
snce 2003 has now been delvered for revew. The financal year also saw publc servants across the board
begnnng to receve the benefits of a 5% salary ncrement wth effect from 1 Aprl 2006.
In respect to strengthenng our relatonshp wth the publc, 84 of the 95 functonal areas dentfied n 2005
as requrng Publc Servce Charters have been completed. These Charters gude the publc n what to expect
from us, and how to deal wth nstances where we have faled to delver on our promse of qualty servce
to them.
As n prevous years, the Office contnues to coordnate the naton’s response to the HIV/AIDS pandemc. In
ths context, targeted tranng courses at the Polytechnc of Namba were offically launched durng the year
under revew, whle a number of workshops ensured strategc ssues were addressed.
And finally, t has been noted that Namba has seen an ncrease n the frequency of and losses assocated
wth dsasters. In terms of more effectve dsaster management, therefore, the year under revew saw the
development of a Draft Dsaster Rsk Management Polcy.
All of the above actvtes fit nto the broader vson for Namba’s future by 2030, as well as wth the five-year
tme frames of our Natonal Development Plans. Our achevements n ths past financal year bear testmony
to our relentless development drve. And t s wth the mpetus of ths energy that the Office of the Prme
Mnster looks forward to the targets of the comng year.
Mrs. Nangula Mbako
PERMANENT SECRETARY
x
9. INTRODUCTION
The perod under revew wtnessed a number of actvtes undertaken by both the Prme Mnster and the
Deputy Prme Mnster as part of the poltcal, consttutonal and admnstratve remt of the Office. The
Office contnues to be drven by the broader goals of efficent and effectve publc servce delvery to ctzens,
whch prncple nforms ts day-to-day actvtes. In addton to the Office’s mandate, the 2004 SWAPO Party
Manfesto, the Second Natonal Development Plan (NDP II) and the Vson 2030 polcy document remaned
as the pllars of the work n the Office.
The Office’s functons are those of leadng Government busness n Parlament; coordnatng the work
of Cabnet; advsng and assstng the Presdent n the executon of Government functons; managng and
overseeng publc servces n the country; and carryng out specal projects assgned to the Office.
In order to enable the Office to fulfil ts mandate, resources are allocated on the bass of the followng 3
broad programmes:
§ Enablng the Prme Mnster and the Deputy Prme Mnster to execute ther consttutonal and
Cabnet-related functons
§ Enablng Namba to have an efficent, effectve and accountable Publc Servce
§ Reducng the mpact of dsasters on Namba and ts people.
Based on the above programmes, key actvtes were undertaken accordng to the followng functonal areas
durng the perod under revew:
§ Polcy development
§ Cabnet affars
§ Coordnaton and supervson of O/M/A/s
§ Communty nteracton
§ Specal assgnments
§ Dplomatc lason and nternatonal conferences
§ Human resource development
§ Human resource management
§ Human captal management system development
§ Reforms to advance efficency and effectveness
§ E-governance, and nformaton and communcatons technology management
§ Dsaster and emergency management, and
§ General admnstraton.
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10. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
PART A
Maintaining good governance and citizen empowerment
The Prme Mnster’s Bureau s the heart-beat of Publc Admnstraton and management n the country.
The Prme Mnster’s Bureau coordnates the works of the Executve Branch of Government. The Bureau
oversees the effectve and efficent management of the Publc Servce. The Bureau further montors polcy
development; legslatve process; and mplementaton of programmes by Mnstres and Government agences.
The Bureau also nteracts wth busness sector; the populaton; and dplomatc corps.
Durng the reportng perod, energes of the Prme Mnster’s Bureau were drected to ssues of the functonng
of State-owned Enterprses and other companes; the socal plght of ex-combatants; the tradng regme of
She-been owners; the securty stuaton n Western Caprv; grazng dsputes n Western Kavango and labour
matters.
The Prme Mnster’s Bureau coordnated nter-mnsteral meetngs to deal wth the financal challenges facng
Ar-Namba; the management of the Namba Broadcastng Corporaton; the restructurng of the Country Club
and Resorts; as well as the outbreak of Polo n the country. Moreover, the Prme Mnster’s Bureau facltated
negotatons among stake-holders regardng the establshment of Powercom Moble Telecommuncaton
Company; financng or sellng of Ongopolo Mnng and Processng Company and ts eventual takng over by
Weatherly Internatonal and the stuaton regardng Ramatex Company. These negotatons were demandng,
tme consumng and some tmes frustratng.
Another problematc ssue whch sezed tme and energy of Prme Mnster’s, Bureau and contnue to do so,
s the ntroducton by Telecom Namba of the technology currently tradng as “Swtch”. The technology
has effectvely created a thrd moble telephone provder. Ths move has created cut throat competton n
the moble telephony market. Negotatons regardng the regulaton of the telecommuncaton ndustry have
proved tough and acrmonous. The Prme Mnster’s Bureau contnues to provde a neutral value for such
negotatons to contnue.
Another ssue whch proved ntractable was the ntroducton of Mass Dstance Charges by the Road Fund
Admnstraton. Though the Prme Mnster’s Bureau tred ts level best to find an amcable understandng
among the partes, the ssue eventually was resolved through courts. The Road Fund Admnstraton lost the
case.
The Prme Mnster’s Bureau was further sezed wth the facltaton of mutual understandng between Ramatex
company owners and the representatves of organzed labour. Agan, ths ssue was only settled when the
workers and management negotated drectly for a deal. However, the ssue of developng a turn-around
strategy for Ramatex as a gong concern remans a challengng one.
The Prme Mnster’s Bureau nteracted further wth the prvate sector on ssues of natonal concern. The
Namba Manufactures Assocaton engaged the Prme Mnster’s Bureau on the development of the Manufacture
Strategy for Namba; the ol companes kept the Prme Mnster’s Bureau updated on the performance of the
ndustry; and the financal sector engaged the Prme Mnster’s Bureau on the development of the Fnancal
Sector Charter for Economc Empowerment of Prevously Dsadvantaged ctzens. Furthermore, the Bureau
receved vsts from the Prvate Sector operators ncludng the vst by NOKIA Vce Presdent for Afrca;
NAGEM owners; Norwegan meat trade ndustry representatves; and local representatves of companes
such as Bank Wndhoek, NOVANAM, Shell Namba, Ohlthaver and Lst Group, just to menton a few.
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12. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
Policy and legislation developments
Much of the achevements reported under ths category emanate from polcy drectves ssued by Cabnet
durng the watershed 1995 Swakopmund Retreat.
The State-owned Enterprises Governance Act no 2 of 2006 was gazetted for mplementaton as from
November 2006. The Act, whch ams to ensure the efficent governance of State-owned Enterprses (SOEs)
and the montorng of ther performance, also makes provson for the establshment of the State-owned
Enterprses Governance Councl, an nter-mnsteral body whch s chared by the Prme Mnster. By the end
of the reportng perod much progress was made on the creaton of a Secretarat, whch n terms of the Act,
must carry out tasks central to the performance of the functons of the Councl. The Councl also authorsed
further comparatve studes to be undertaken to gauge nternatonal benchmarks on the governance of SOEs;
a report n ths regard s n the final stages of complaton.
Cabnet renamed Black Economc Empowerment (BEE) as Transformational Economic and Social
Empowerment Framework (TESEF) on 23 May 2006. Ths decson also created an Ad-hoc Commttee
chared by the Prme Mnster to oversee the desgn of a TESEF strategy.
Among other thngs, TESEF ams to acheve the followng:
§ Develop the framework to empower prevously dsadvantaged Nambans on the prncples of socal
justce, economc growth and transformaton
§ Desgn an empowerment framework whch s nclusve, transparent and sustanable
§ Put varous empowerment vehcles n place
§ Identfy barrers to partcpaton n, control of and ownershp of economc assets by prevously
dsadvantaged Nambans
§ Devse systems to prevent cronysm, wndow-dressng, favourtsm and patronage
§ Identfy codes of good conduct by ndustry for empowerment purposes, and
§ Devse mechansms for montorng, regulatng and reportng on the transformatonal mpact of the
empowerment framework.
Durng the reportng perod, consultants were nvted to submt proposals on how to desgn TESEF. The
Tender Board approved the appontment of DECTI Namba as a sutable consultant for ths purpose. The
contractual agreement n ths regard was sgned between the Office of the Prme Mnster and DECTI Namba
on 29 March 2007.
The Prme Mnster also took the first steps towards ensurng that Namba also enhances good governance
practces across all soco-economc sectors n ther applcaton of ICTs, when he submtted, and secured ts
adopton n prncple by the Cabnet Commttee on Legslaton n June 2006, of the draft Use of Electronic
Communications and Transactions Bill. In ths regard, the Unted Natons Commsson on Internatonal
Trade Law (UNCITRAL) offically acknowledged Namba’s “great progress towards the adopton of a modern
legslaton for electronc commerce…..” The Bll s expected to be ploted through the Parlament n the near
future.
Hs Excellency the Presdent naugurated the Publc Office-Bearers (Remuneraton and Benefits) Commsson
n Aprl 2006. The Commsson s provded for n the Public Office Bearers’ Commission Act of 2005.
The OPM provded secretarat and financal support to the Commsson durng the reportng perod.
3
13. Cabinet affairs
Cabnet apponted the Deputy Prme Mnster to oversee the polo outbreak and coordnate the Government’s
response to t n the Kunene Regon.
The Deputy Prme Mnster was also at the centre of Government efforts to enhance Namba’s broadband
connectvty through the Namba–Angola–Botswana Marne Cable Intatve. Namba s actvely explorng
ways to enhance ts connectvty, and the West Afrcan Festoon System (WAFS) s one such avenue beng
explored. Dscussons are contnung at both techncal and mnsteral levels.
Coordination and supervision
Regular consultatons were held wth Offices, Mnstres and Agences (O/M/As) under the Deputy Prme
Mnster’s supervson to debref her on ther actvtes and functons. These platforms serve to share
nformaton and exchange deas and advce n respect of the constant algnment of O/M/As to the broader
development goals.
The Office also convened a meetng of the varous departments and unts under the supervson of the Deputy
Prme Mnster at the begnnng of the year under revew. The purpose of the meetng was to set clear goals
and objectves for project mplementaton, montorng and evaluaton, and for the Deputy Prme Mnster to
be nformed about planned programmes and actvtes. In addton, the meetng served as a consultatve forum
for departments and unts to pont out shortcomngs and challenges that requre drect poltcal leadershp
and attenton.
The Rt. Hon. Prime Minister Mr. Nahas Angula swearing in Ambassador
Eddy Amkongo as Chairman of the Public Service Commission
Community interaction
Both the Prme Mnster and the Deputy Prme Mnster contnued to nteract wth ctzens by undertakng
trps to a number of the country’s 13 Regons to lsten to ther concerns and to share nformaton on
mportant ssues.
Durng the perod under revew, the Prme Mnster officated at 36 events and held 78 meetngs on
topcs rangng from securty matters to nvestments, labour, developmental ssues, meda, and the lke. A
total of 16 local trps were undertaken by the Deputy Prme Mnster durng the revew perod. She held
extensve meetngs wth busness leaders, communty members, parastatals, young people, non-governmental
organsatons (NGOs) and labour unons. A total of 97 n-office nteractons were also recorded durng
2006/7.
Furthermore, the Presdent nomnated the Deputy Prme Mnster to spearhead communty consultatons
on the German Specal Intatve. To ths end, the Deputy Prme Mnster held consultatons wth the San,
Damara/Nama and Ovaherero/Ovambanderu communtes. These consultatons were successfully concluded
and a report on the proceedngs was presented to the Presdent.
4
14. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
Special assignments
Cabnet approved the San Development Programme, Ovatue and Ovatjmba emergency assstance
programmes, for executon by the Office of the Deputy Prme Mnster.
As drected by these decsons, the Programme s chared and run by the Deputy Prme Mnster and she s
asssted by a Techncal Commttee consstng of dentfied Mnstres, whch meets regularly to ensure the
Programme s beng mplemented successfully.
The ntal stages of the process ncluded vsts by the Deputy Prme Mnster to varous San communtes
across Namba. These meetngs were amed at consultatons wth the San on ther needs and on what they
consdered as pressng challenges facng them.
These consultatons confirmed that the San lve under dre condtons, and that they lack the basc socal and
economc nfrastructure to meanngfully partcpate n natonal development programmes and processes. To
counter ths pognant stuaton, the followng actvtes were undertaken durng the year under revew:
Apiculture training programme
Under ths beekeepng and honey producton project, 12 members of San communtes from sx dfferent
Regons receved tranng n apculture. The nstructors were sourced from Kenya, and financal support was
provded by the Icelandc Embassy. The successful tranng wll soon see some of the deservng canddates
vstng the Kenyan apculture ndustry.
Scholarships
Four San learners from the Caprv, Omaheke and Otjozondjupa Regons were allocated support from
NamPower and the Mchelle McLean Chldren’s Trust. Under the San Development Programme, the Office
also sponsored 41 San students and learners at the Unversty of Namba, the Polytechnc of Namba, the
Internatonal Unversty of Management, the Vocatonal Tranng Centre, the Caprv College of Educaton,
the Rundu College of Educaton, the Namba College of Learnng, and at varous secondary and prmary
schools.
Provision of draught animals and seeds
A number of draught anmals were handed over to the San people n the Caprv and n Omaheke Regons.
These ncluded more than 70 donkeys n Caprv and more than 10 hefers n the Omaheke Regons respectvely.
Seeds for crop plantaton and cultvaton were also handed over to the San people n Caprv.
National Youth Service Scheme
Thrteen names of young members of San communtes were sent to the Mnstry of Youth, Natonal Servce,
Sport and Culture because the Mnstry s eager to recrut young people from these communtes n partcular
nto the Natonal Youth Servce Scheme. The provson of nomnees wll need to become an annual process,
so that a sgnficant San ntake can be acheved over tme. The Mnstry stll has to report on progress made
n regard to the Scheme.
5
16. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
Bwabwata Game Reserve
The Mnstry of Envronment and Toursm has been engaged n dscussons wth the San communty lvng
n ths area. The dscussons were facltated by the Deputy Prme Mnster. The San at ths game reserve
cannot benefit from ts resources due to restrctve natonal parks legslaton. It has now been agreed that
a Memorandum of Understandng be sgned between the Mnstry and the Karamashyan Assocaton, whch
was formed by the San communty and offically launched. To ths end, a hgh-level Mnsteral delegaton s to
hold a consultatve forum on ste wth the San communty n Aprl 2007 to expedte and finalse the process
of benefitng from Government resources. The communty have already begun to benefit from huntng rghts
n the game reserve. It s worth notng that the Assocaton wll be transformed nto the Game Products Trust
Fund, and that the first contrbuton to ths Fund s ready to be made. Ths represents a major mlestone for
the San communty, and they are now free to engage n the communty conservancy programme.
San Development Programme
The OPM provded N$400,000 durng 2006/07 as a subventon to the San Development Programme.
Addtonal resources are ntended to be obtaned from varous stakeholders and donor agences through
close cooperaton wth the Natonal Plannng Commsson.
Young San graduates with the Hon. Deputy Prime Minister and Hon.
Minister of Gender and Child Welfare
San child receiving attention from Hon. Deputy Prime Minister, flanked
by the Hon. Governor of the Omaheke Region
7
17. Diplomatic liaison and international conferences
Among the Office of the Prme Mnster’s many nternatonal engagements durng the perod under revew
was Namba’s partcpaton n the Mcrosoft/Government Leaders’ Forum – Afrca, held n Cape Town,
South Afrca. The Commonwealth Assocaton for Publc Admnstraton and Management (CAPAM) Bennal
Conference held n Sydney, Australa, was another mportant platform, whch presented an opportunty to
dscuss matters relatng to crtcal publc servce reform, whle drawng on best practces and lessons from
larger Commonwealth natons. The Internatonal Early Warnng Conference held n Germany was another
mportant meetng. As a country prone to natural dsasters n respect of floods and droughts, Namba ganed
sgnficant exposure to handlng early warnng systems.
The Prme Mnster attended the World Economc Forum held n Cape Town, South Afrca, from 31 May to
3 June 2006. The theme for 2006 was “Gong for Growth”.
Among others, the followng recommendatons were made by the Prme Mnster on hs return to Namba
from ths Forum:
§ That the Mnstry of Trade and Industry be mandated to organse a semnar for Namban
busnesses n vew of Inda and Chna’s ascendancy n the world markets, as well as to deal wth the
ssue of global labour productvty and how Namba’s compettveness could be rased.
§ That consderaton be gven to approach Cabnet wth a request to nvestgate the feasblty of
establshng an ndependent thnk tank wth sufficent resources and research capacty to gve
sound practcal and workable polcy nput on relevant economc ssues, as well as to scrutnse
Government mnstres’ project proposals under an exstng framework but outsde Government
structures.
§ That consderaton be gven to conductng a comprehensve revew on the adequacy of Namba’s
polcy on manufacturng, trade and nvestment n terms of ts mplementaton and aganst the
background of new global challenges facng the country.
The Prme Mnster also represented the Presdent durng the commemoraton of World Health Day n
Lusaka, Zamba, on 7 Aprl 2006. The event focused on human resources for the health sector.
From 1 to 5 November, 2006, the Prme Mnster attended the 40th annversary celebratons of Ibs n
Copenhagen, Denmark. Ibs s an ndependent Dansh development organsaton workng globally, natonally
and locally to ensure that people n Afrca and Latn Amerca gan equal access to educaton, nfluence and
resources. Ibs’s relatonshp wth Namba goes back to the lberaton struggle, when t rendered assstance
to Namban refugees n Angola and Zamba. The Prme Mnster used the 40th annversary celebratons as
an opportunty to network wth varous stakeholders n maxmsng the potental to solve ssues confrontng
Namba’s development status.
As dplomatc lason s mportant to the work of ths hgh-level office, the financal year under revew saw
numerous courtesy calls and vsts beng pad by dplomats represented n Namba. The dscussons focused
on strengthenng and mprovng blateral relatons wth Namba n the economc and poltcal arenas. The
dscussons also addressed how to strengthen multlateral cooperaton wth varous nternatonal bodes.
8
18. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
The Rt. Hon. Prime Minister Nahas Angula attending the WHO Summit in Lusaka, Zambia, with Zambian Vice President and the WHO
Chief
The Hon. Deputy Prime Minister delivering a speech Group photo of CAPAM Conference, Sydney, Australia
at the CAPAM Biennial Conference in Sydney,
Australia
9
19. The Rt Hon. Prime Minister addressing the community of Permanent Secretaries receiving their letters of
Okankolo in the Eengodi Constituency, with the Governor appointment upon reassignment
Mr. Penda Ya Ndakola and Councillor Mr. Joseph Iimbili
Pupils from Erongosig, Usakos during the visit to the Prime GRN trucks and busses transporting flood victims on the
Minister’s Office Zambian side during the repatriation (August 2007)
GRN EDRMS Project team in working session with CA- The Hon. Director General of National Planning Commis-
CSS Management team with their Legal Counsel at the sion, the Hon. Minister of Trade and Industry and CA-CSS
CA-CSS Head Quarters in Beijing, China Management team during assesment visit to CA-CSS
Head Quarters in Beijing, China
10
20. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
PART B
Public service management and reform
The OPM has been actve n a dverse range of actvtes n the areas of publc servce management to mprove
servce delvery, secure value for money and mpart ethcal practses.
Human resource development
The Office strves to develop and mplement human resource development polces n the Publc Servce, and
to provde for, advse on and facltate qualty HRD nformaton and support nfrastructure. It s a custodan
of efficent competency development strateges for the Publc Servce and a cultvator of mutual benefical
strategc partnershp through on-gong consultatons wth stakeholders.
Strategic generic training programmes, April 2006–March 2007
Training offered Date No. of O/M/A
participants
Inducton Course 3–7 Aprl 2006 18 Mnstry of Agrculture, Water and
(Operatonal Level) Forestry
Mnstry of Home Affars and
Immgraton
Customer Servce Course 15–19 May 2006 22 Mnstry of Home Affars and
(Operatonal Level) Immgraton
Customer Servce Course 19–22 June 2006 18 Mnstry of Home Affars and
(Operatonal Level) Immgraton
Communcaton Course 3–7 July 2006 12 Mnstry of Home Affars and
Immgraton
Mnstry of Gender Equalty and
Chld Welfare
Inducton Course 18–21 September 2006 25 Mnstry of Home Affars and
Immgraton
Customer Servce Course 17–18 October 2006 15 Mnstry of Home Affars and
Immgraton
Supervsory Tranng 17–21 July 2006 24 Mnstry of Home Affars and
Immgraton
Mnstry of Regonal and Local
Government, Housng and Rural
Development
Office of the Attorney-General
Inducton 21–25 August 2006 10 Mnstry of Home Affars and
(Supervsory Level) Immgraton
Mnstry of Gender Equalty and
Chld Welfare
Mnstry of Regonal and Local
Government, Housng and Rural
Development
Mnstry of Educaton
Erongo Regonal Councl
Half-day presentaton on customer 27 June 2006 35 Mnstry of Gender Equalty and
servce topcal ssues Chld Welfare
11
21. Training offered Date No. of O/M/A
participants
Teambuldng Interventon 25–27 Aprl 2006 n/a1[1] Drectorate of Adult Basc
Educaton
Performance Management System Inputs 5 Aprl 2006 n/a n/a
Inducton Course
Instructors’ Course 08 –12 May 2006 10, 12, 9 Mnstry of Home Affars and
21–25 August 2006 11–15 Immgraton
September 2006 Mnstry of Educaton
Mnstry of Safety and Securty
Mnstry of Fnance
Customer Servce Course 19–22 June 2006 10 Mnstry of Home Affars and
Immgraton
Facltaton Sklls Course 2–4 October 2006 12 Office of the Prme Mnster
Mnstry of Labour and Socal
Welfare
Mnstry of Agrculture, Water and
Forestry
Performance Management System June–September 2006 12 Mnstry of Labour and Socal
Tranng-of-Traners Course Welfare
Mnstry of Lands and Resettlement
Mnstry of Fsheres and Marne
Resources
Mnstry of Fnance
Mnstry of Agrculture, Water and
Forestry
Performance Management System September–November 19 Mnstry of Agrculture, Water and
Tranng-of-Traners Course 2006 Forestry
Mnstry of Labour and Socal
Welfare
Mnstry of Fsheres and Marne
Resources
Mnstry of Lands and Resettlement
Mnstry of Fnance
Performance Management System February–March 2007 30 Office of the Prme Mnster
Tranng-of-Traners Course Varous O/M/As
Supervisors’ Course Manual
Partcpants n the Performance Management System (PMS) Tranng-of-Traners Course made suggestons
on how to mprove the course, and these were ncorporated nto the revsed Course Manual. The Manual
was also accordngly algned to the PMS by the PMS Facltator. The Office was consulted for ther nputs
on the overall content, methodology, exercses, language, spellng, nstructonal desgn, etc., and these were
ncorporated n the Manual as well. Plans are under way to consult nternatonal traners for benchmarkng.
Communication Skills Course
Durng the year under revew, the Office worked on desgnng and developng tranng manuals for
communcaton sklls course amed at operatonal and supervsory levels of staff.
Secretarial Training Course
The Manual for the Secretaral Tranng Course s n ts final stages.
12
22. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
Human resource management
Implementation of the Performance Management System
At the end of the prevous year under revew, a 15-module PMS Implementaton Toolkt developed by Stratex
Consultng CC, Vsons Consultng CC and Consultng Synergy Afrca CC through a sponsorshp from the Swedsh
Internatonal Development Agency (Sda) was completed and sgned off.
The PMS Project Management Toolkt for Mnsteral Implementaton Teams (MITs) was developed by Stratex
Consultng CC.
Two Tranng-of-Traners Courses for nternal facltators of the front-runner O/M/As were presented from
28 June to 5 September 2006, and 18 September to 28 November 2006. Techncal unts from the Office of
the Prme Mnster as well as nternal facltators from the followng O/M/As attended these courses:
§ Electoral Commsson of Namba (2)
§ Mnstry of Agrculture, Water and Forestry (1)
§ Mnstry of Defence (2)
§ Mnstry of Fnance (1)
§ Mnstry of Fsheres and Marne Resources (4)
§ Mnstry of Foregn Affars (1)
§ Mnstry of Gender Equalty and Chld Welfare (2)
§ Mnstry of Health and Socal Servces (4)
§ Mnstry of Labour and Socal Welfare (10)
§ Mnstry of Lands and Resettlement (6)
§ Mnstry of Mnes and Energy (4)
§ Mnstry of Regonal and Local Government, Housng and Rural Development (3)
§ Natonal Assembly (1)
§ Natonal Councl (1)
§ Natonal Plannng Commsson (3)
Pool of consultants
Besdes Senor Management across the Publc Servce, A pool of 13 consultants have been contracted to
facltate the roll-out of the PMS Implementaton Toolkt. The first brefing sessons wth the consultants
were held on 8 and 11 September 2006. A comprehensve brefing on the PMS was held from 2 to 6 October
2006.
Implementation
MITs have been formed n the Mnstry of Labour and Socal Welfare and the Mnstry of Educaton. The
former has made great strdes n rollng out the PMS wth ther b-weekly MIT meetngs. They revewed
ther strategc plan, whle mplementaton of Modules 1, 3 and 12 of the PMS Implementaton Toolkt was
facltated amongst senor managers by consultants contracted from the pool, and amongst other staff by
nternal facltators traned durng the PMS Tranng-of-Traners Course. The Mnstry of Educaton’s MIT has
held some ntal meetngs and workshops n preparaton for roll-out.
Meetngs amed at establshng MITs were held wth Permanent Secretares of the Electoral Commsson; the
Mnstry of Agrculture, Water and Forestry; the Mnstry of Fsheres and Marne Resources; the Mnstry
of Gender Equalty and Chld Welfare; the Mnstry of Health and Socal Servces; the Mnstry of Lands and
Resettlement; the Mnstry of Regonal and Local Government, Housng and Rural Development; the Mnstry
of Trade and Industry; and the Natonal Plannng Commsson.
13
23. Benchmarking
The Namba Central Intellgence Servce has requested the Office to comment on ther Performance
Management and Development System, whch was dscussed on at a meetng held on 24 May 2006, resultng
n seven of ther staff members partcpatng n certan sessons of the PMS Tranng-of-Traners Course from
June to September 2006.
Namibian Institute for Public Administration and Management
International Partnerships
In May 2006, followng a study conducted on the feasblty of NIPAM by two French specalsts, wth financal
and techncal support from the French Embassy n Wndhoek, a study trp was undertaken by three senor
officals from the OPM and the Publc Servce Commsson Secretarat. The trp, whch was financed by the
Fnnsh Embassy n Wndhoek, took these officals to the Fnnsh Publc Servce Tranng Insttute, HAUS, to
determne possble cooperaton between t and NIPAM.
A NIPAM stakeholder conference took place n October 2006, wth financal and techncal support from the
French Embassy, and a report was submtted to the Prme Mnster. Based on the outcome of the conference,
a small Task Force was apponted by the Permanent Secretary. The Task Force held meetngs durng whch a
busness plan and legal framework for NIPAM were dscussed and desgned. A development budget amount
was approved for the constructon of the NIPAM buldng, to an amount of N$ 45 mllon.
An expert from HAUS (Dr. A. Shvola), vsted Namba on a fact-findng and advsory msson wth financal
support from the Fnnsh Embassy. He compled a Mddle Management Development Programme that wll be
ploted from July 2007 as the first offical NIPAM tranng course. The exstng SGP was also evaluated by Dr.
Shvola and descrbed as excellent; ths could also be run as a NIPAM course. Negotatons wth the French
Embassy to support the development of a tranng programme for Regonal Councls and Local Authortes
are ongong.
Towards the end of the reportng perod, the OPM under the Inda Techncal and Economc Cooperaton
programme, then secured the servces of an expert n publc servce management (Dr. B. Harbola) to assst
n the nsttutonalsaton process n the creaton of NIPAM.
In vew of NIPAM developments, the Office has also begun to work on the revew of the Tranng Polcy of
the Publc Servce of Namba. Prelmnary research was conducted to evaluate the mplementaton of the
current Tranng Polcy, whle a comparatve study was conducted to benchmark the Polcy aganst others
of ts knd n other countres. The Office collaborated wth Dr Shvola n ths effort, whch forms part of hs
survey to comple a Mddle Management Development Programme for NIPAM.
NIPAM concept building design - Windhoek
14
24. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
‘Person-power’ audit
Several meetngs took place between the OPM and the Natonal Plannng Commsson. The latter ssued a
draft Human Resources Report for 2006/7–2011/12, whch contans relevant figures on the Publc Servce. In
an addtonal meetng, a representatve of the Natonal Plannng Commsson commtted to tran Office staff
to establsh a ‘person-power’ databank. Ths databank would connect the Office to the Natonal Plannng
Commsson, and the statstcs would be accessble to both collaboratng partes.
Other sgnficant actvtes durng the perod under revew were as followng:
§ Training Officers’ Forums: Two such forums were conducted n June and July 2006, respectvely,
at Unted House. A total of 17 Tranng Officers attended the forum n June, whle 26 attended the
July one. A thrd forum was conducted on 27 February 2007 at the Thürngerhof Hotel. A total of 30
partcpants attended, whle Dr Shvola made a presentaton and consulted wth Tranng Managers
and Officers from the varous O/M/As.
§ Namibia Student Financial Assistant Fund: The Drectorate of Human Resources Development
partcpated n awardng financal assstance to prospectve students who wshed to further ther
studes.
Rt. Hon. Nahas Angula, Prime Minister. Dr. Ari Sihvola,Training Consultant, Finnish Public Service Training Institute (HAUS.)
Ms. Sabine Kownatzki-Pell, Director: Human Resources Development. 28 February 2007
15
25. Human capital management system
The Office of the Prme Mnster ntends establshng a world-class, comprehensve, all-encompassng,
Government-wde, ntegrated human captal management system that wll cater for the needs of all role
players to support proper plannng and management of human resources wthn the Government. At the end
of 2006, the Office acqured a comprehensve human resource nformaton management system soluton from
Oracle Afrca, wth a specal dscount. The Oracle HR Solutons package s specfically desgned to ntegrate
wth other Oracle products – more specfically Oracle Fnancals. The latter, known as the Integrated Fnancal
Management System, has already been mplemented by the Mnstry of Fnance. The HR Solutons system wll
be mplemented n phases, wth 2010 beng targeted for complete mplementaton.
Management services
The OPM also provdes management advsory servces n the wder Publc Servce sector to ensure coordnaton
and management of publc enttes. Such servces form part of the drve for greater efficency, effectveness and
value for money. In ths regard three busness unts provde servces for resource management, consultances,
and gradng and job evaluaton.
Resource management
Ths busness unt offers advce n respect of resource needs. It does so by mplementng customer-focused
servces through revewng, analysng, reportng and recommendng polces and practces relatng to the most
economcal utlsaton of resources. It also provdes techncal assstance to the Publc Servce Commsson.
Durng the reportng perod, the Publc Servce expanded by 349 posts. The financal mplcaton of ths change
stood at N$42,117,957. Other nterventons lke farmng out servces, occasonal employment, addtonal
employment, and gradng of job categores cost the Government an addtonal N$73,200,337.
Among the hghlghts for the year were the creaton of a Mnstry of Educaton, a Mnstry of Youth, Natonal
Servce, Sport and Culture, and a Mnstry of Veterans’ Affars. Ths restructurng came about as a result of
the Cabnet reshuffle n 2005. However, some of the changes requred durng the latter have not materalsed,
namely the creaton of a post establshment for the Mnstry of Safety and Securty, and the transfer of the
functon of rehabltaton to the Mnstry of Health and Socal Servces. The Mnstry of Trade and Industry
was also restructured to brng about more efficency and effectveness. Other functonal unts that were
restructured nclude Aquaculture, the Government Stores, and Chld Welfare. In addton, the revson and
re-gradng of the job categores Human Resource Practtoner and Accountant contrbuted to better servce
delvery.
16
26. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
Total number of projects received and finalised, 1 April 2006–31 March 2007
Nature of Projects Projects Posts Posts Temporary Expenditure Savings Expenditure Actual
cases received finalised created abolished units (N$) (N$) (N$) Expenditure
(N$)
Organsaton 41 61 1,573 1,224 - 92,088,263 49,970, 306 - 42,117,957
and
establshment
Farmng out 37 39 - - - 40,216,585 - - 40,216,585
Occasonal 14 20 - - 1,439 17,160,692 - - 17,160,692
employment
Addtonal 2 4 - - 489 8,477,548 - - 8,477,548
employment
Mechansaton 39 39 - - - 222,169 - - 2,232,169
(tenders) (19 tenders)
Gradng and 7 5 - - - - - 5,113,343 5,113,343
regardng, and
job categores
Procedures - - - - - - - - -
and methods/
horzontal
TOTAL 133 163 1,573 1,224 1,928 160,175,257 49,970,306 5,113,343 115,318,294
(19 tenders)
Ths table shows the number and types of projects receved from varous O/M/As, as well as projects
finalsed. The number of posts created and abolshed s also shown, along wth the expendture or savngs
realsed n each case. Requests for restructurng requre longer-term study and nvestgaton; therefore,
some could not be finalsed n the reportng year. It should also be noted that the statstcs nclude projects
regstered n the prevous reportng year and only finalsed durng the current reportng perod.
Consultancy service
The Office provdes consultancy servces to O/M/As to mprove servce delvery to the publc. Customers
are currently served through strategc management and plannng, as well as operatonal support. The key
busness areas are as follows:
§ Busness analyss
§ Performance analyss
§ Strategc analyss, and
§ Strategc management.
Durng the reportng perod, the Office asssted O/M/As n development of the followng:
§ Busness strateges
§ Management plans
§ Management control systems, and
§ Operatonal control systems.
17
27. Strategc plannng and management as a tool to enhance efficency, effectveness and value for money across
the Publc Servce ganed consderable momentum durng the year under revew.
In terms of expected results and mpact, strategc plans are a prerequste for the mplementaton of the
proposed PMS across the Publc Servce. O/M/As have responded postvely to date to the call for mproved
performance and servce delvery to ctzens, and have, therefore, worked closely wth the Drectorate of
Management Servces for assstance n ths regard. Ths paradgm shft s expected to enhance the capacty of
managers n the Publc Servce as well as nculcate a culture of responsblty, transparency and accountablty.
The strategc plannng process has so far nvolved 46% of all O/M/As to the level where ther plans are ether
to be mplemented (cascade nto management plans) or algned to comply wth the requrements for the
mplementaton of the PMS. The engagement and development process has begun wth 43% of O/M/As.
Regonal Councls and Local Authortes have also been taken on board, wth 62% of the Councls havng draft
plans. A survey s currently under way to establsh the status quo at Local Authortes.
Job evaluation and grading
In 2003, ths busness unt was mandated to revew the exstng Unfied Gradng Structure. In addton, t was
tasked wth researchng, developng and mplementng a job evaluaton and gradng system approprate to
the Publc Servce. A report on the outcome of these actvtes was submtted to the Permanent Secretary
of the Office durng the perod under revew for a decson to be made on the approprate job evaluaton to
be used.
The am of job evaluaton s to provde a systematc and consstent approach to definng the relatve worth of
jobs wthn the workplace. It s a process of comparng jobs wth one another wth the purpose of provdng a
defensble and equtable bass for determnng and managng nternal pay relatvty between jobs. Job evaluaton
thus nvolves an analytcal process that breaks down jobs n varous components. These components are
then used to evaluate the job usng an approprate job evaluaton mechansm. Furthermore, the evaluaton
provdes the framework wthn whch decsons on salares and gradng can be made.
Regrading requests received for the period 1 January to 31 December 2006
Ministry Job category
Mnstry of Agrculture, Water and Forestry Chef Anmal Health Techncan
Mnstry of Educaton Archvst
Lbraran
Mnstry of Works, Transport and Communcaton Avaton personnel
Office of the Presdent Namba Central Intellgence Servces staff
Mnstry of Regonal and Local Government, Housng and Coordnator
Rural Development
Mnstry of Works, Transport and Communcaton Drector
Deputy Drector
Mnstry of Works, Transport and Communcaton Plot
The above cases were pendng due to the absence of a job evaluaton and gradng system.
18
28. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
Reforms to advance efficiency and effectiveness
Current Publc Servce Reform Intatves focus on empowerng ctzens as well as publc servants, the
mplementaton of servce charters, and mprovng delvery and management processes and systems n the
Publc Servce. These ntatves are dscussed below.
Southern Africa Capacity Initiative
The Publc Servce, wth the assstance of the Unted Natons Development Programme (UNDP), s makng
use of SACI tools n order to mprove servce delvery. SACI s amed at strengthenng and developng new
polces that assst publc nsttutons n performng ncreasngly complex functons; producng nnovatve
solutons; ncorporatng new technologes for mprovng servce delvery; and provdng basc tranng n
essental publc servce management.
The Office of the Prme Mnster, the Mnstry of Educaton, the Mnstry of Fnance, the Mnstry of Home
Affars and Immgraton, and the Mnstry of Trade and Industry have been selected as plot O/M/As. They
are busy dentfyng servce areas, referred to as “Namba Servce Delvery Quck Wns”, for process re-
engneerng by means of the SACI tools. The Office dentfied the recrutment and msconduct processes for
plotng n ths regard. A workshop took place on 26–28 February 2007 to re-engneer the two processes.
The results of the workshop stll need to be valdated before beng presented as a “Namba Servce Delvery
Quck Wn” to the Jont Sesson between mnsters and permanent secretares to be held later n 2007.
“Speak your mind” Citizen Survey and Employee Survey
Durng the year under revew, the Office began plannng for two surveys that wll target customer and staff
members, respectvely. They am to assess the extent to whch the exstng publc servce mprovement
ntatves have made an mpact on servce delvery. The purpose of the employee survey, “Are we makng
a dfference?” ntends to assess the level of satsfacton amongst staff members and how ths relates to ther
overall performance and, ultmately, servce delvery. In contrast, the purpose of the ctzen survey, “Speak
your mnd”, s to establsh a baselne of nformaton that wll help to understand the wants, needs and
nterests of Publc Servce clents as regards servce delvery.
A report on the survey outcomes wll serve as one of many measurements of progress toward admnstratve
reform, whch wll lead the Office of the Prme Mnster toward a vson of how ts servces should operate n
the future. The report s also ntended to serve as a bass for plannng and to measure the mpact of servces
undertaken for process mprovements or budget reductons.
Implementation of Customer Service Charters
Out of 95 functonal areas dentfied snce July 2005, 84 Customer Servce Charters have been developed. Of
the latter, three functonal areas are yet to be revewed. These are the Patent Charter and the Rehabltaton
Charter of the Mnstry of Health and Socal Servces, and the Parks and Wldlfe Management Customer
Servce Charter of the Mnstry of Envronment and Toursm.
19
29. The remanng 11 functonal areas, as lsted below, are at dfferent stages of development n respect of ther
Customer Servce Charters:
Functional area Office/Ministry/Agency responsible
Hgher Educaton Charter Mnstry of Educaton
General Servces Mnstry of Foregn Affars
Msson Mnstry of Foregn Affars
Alen Control Customer Servce Charter Mnstry of Home Affars and mmgraton
Ctzenshp and Passports Customer Servce Charter Mnstry of Home Affars and Immgraton
Immgraton Customer Servce Charter Mnstry of Home Affars and Immgraton
Valuaton and Estate Management Charters Mnstry of Lands and Resettlement
General Servces Mnstry of Lands and Resettlement
Youth Development Customer Servce Charter Mnstry of Youth, Natonal Servce, Sport and Culture
Sport Development Customer Servce Charter Mnstry of Youth, Natonal Servce, Sport and Culture
Culture Development Customer Servce Charter Mnstry of Youth, Natonal Servce, Sport and Culture
Dsaster Management Charter Office of the Prme Mnster
Extension of Customer Service Charters
Wth regard to the extenson of Customer Servce Charters to Local Authortes, a draft charter for the
Walvs Bay Muncpal Councl was developed durng the year under revew. Four plot stes were dentfied,
namely Walvs Bay for Part I Muncpaltes, Otjwarongo for Part II Muncpaltes, Helao Nafid Town Councl,
and Koës Vllage Councl. A Charter Development and Implementaton Workshop took place on 25–26
January 2007. The am of the workshop was to bref partcpants on the charter process, and to develop
prototype charters for the four levels of muncpaltes. A report on the Workshop was drafted to record
the partcpants’ experences and contrbutons.
Africa Public Service Day
Each year, 23 June s celebrated as the Unted Natons Publc Servce Day. The contnent celebrates ths as
Afrca Publc Servce Day (APSD). Namba has been celebratng ths day snce 2003, when t was declared.
The Deputy Prme Mnster was elected as the Southern Afrcan Development Communty (SADC) Charperson
for the APSD, out of recognton of the good work beng done n Namba’s Publc Servce reform ntatves.
Through the Deputy Prme Mnster, Namba was mandated to coordnate the contnental celebratons for
2006. Namba also served as the coordnator for the APSD n the SADC regon. Three officals from the
Publc Servce of Botswana came to benchmark wth Namba on how to organse the celebratons.
The man event for the day was a lve satellte broadcast from Namba to Lesotho, Maurtus, South Afrca and
Swazland, whch was consdered successful. Other actvtes ncluded a seres of publc lectures that focused
on the year’s chosen theme, “Buldng an ethcal publc servce for mproved servce delvery n Afrca”. The
sub-themes were “Reconstructon of publc servce n Afrca n lne wth the unque challenge facng Afrca”,
“Promoton of good governance n publc servce”, and “Empowerng ctzens through access to nformaton”.
These lectures amed to rase awareness among the publc and publc servants wth regard to the ASPD, and
to exchange deas on the theme and sub-themes. The lectures were presented once a week for four weeks
n the tme leadng up to 23 June to rase awareness of these ssues.
Another event that was organsed to celebrate APSD was a march by publc servants n Wndhoek on 23
June. Close to 200 publc servants partcpated, and they were led by the motvatonal sounds of the Namba
Defence Force brass band.
20
30. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
Trade fairs
As part of the awareness campagn on Publc Servce charters, the Office of the Prme Mnster partcpated n
trade fars at Gobabs, Ongwedva, Rehoboth, Swakopmund and Wndhoek. The publc was nformed about
the varous functons and projects for whch the Office was responsble, and the names of contact persons
were provded on the panels of the exhbton stand.
Remuneration, benefits and related issues
Followng protracted negotatons between the Government and recognsed trade unons, the followng were
agreed to n a Memorandum of Understandng sgned on 30 March 2006:
1 April 2006–31 March 2007
§ A 5% salary ncrement across the board for all cvl servants was approved. The budgetary
mplcatons are as follows:
2006/7 N$
Housng allowance 122.7 mllon
Housng subsdy 30 mllon
13th cheque 10 mllon
Re-gradng of teachers 49 mllon
Re-gradng (other groups) 12.4 mllon
Klometre tarff 1.5 mllon
Bonus for managers 9.5 mllon
TOTAL 234.1 mllon
2007/8 N$
Transport allowance 177.4 mllon
Car allowance 3 mllon
Re-gradng teachers 49 mllon
Re-gradng (other groups) 12.4 mllon
TOTAL 241.8 mllon
2008/9 N$
Salary ncrease 305 mllon
§ Staff members below Management level would be enttled to a monthly allowance of N$100,
N$250 and N$400, dependng on ther salary range. Ths allowance excludes staff members
partcpatng n the Home Owners’ Scheme for Staff Members (HOSSM).
§ The HOSSM would subsdse staff members’ home loans to a maxmum of N$300,000.
§ In respect of the re-gradng exercse, job categores requrng a three- or four-year degree
qualficaton would be realgned over two financal years.
§ The professonalsaton of Accountants and Personnel Officers would be mplemented over two
financal years.
§ Klometre tarffs were adjusted from N$0.68c to N$1.00 for those qualfyng for a motor vehcle
allowance.
21
31. 1 April 2007–31 March 2008
§ A transport allowance of N$10 or N$9 per day, dependng on certan factors, for staff members
below Management would be pad.
§ The car allowance for Management and Professonals on Management level would be ncreased by
5%.
Apart from the finalsaton of the ssues agreed upon n the negotatng process, the followng ad hoc matters
were also attended to:
Item attended to Budgetary implication
(N$)
For staff at Osre, partcpaton n the rent allowance benefit -
Amendments to the Personnel Admnstraton Measures for the job category Rural -
Development Officer
Re-gradng of the job category Deck Officer (adjustment wthout financal -
mplcaton)
Re-gradng of Sergeant Major (Defence) 1 mllon
Creaton of new job category Internal Auditor 2.7 mllon
Introducton of a number of remuneratve allowances for the Namban Polce 0.5 mllon
Adjustment of remuneratve rates for settng, moderatng and markng examnaton 14 mllon
papers
Revson of contracts of employment n the Publc Servce -
Adjustment of the housng allowance for poltcal office-bearers 2.3 mllon
Improvement of varous benefits for Deputy Mnsters, backbenchers, and members 15 mllon
of Regonal Councls
Creaton of an allowance for use of prvate cellular phones for offical purposes (not predctable)
Thrd notch salary adjustment for staff below the rank of Colonel (Defence) 26 mllon
Re-gradng of Marine Superintendent 0.4 mllon
TOTAL 61.9 million
22
32. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
Public Service response to HIV/AIDS
The Natonal Strategc Plan on HIV/AIDS (MTP III) tasks the Office of the Prme Mnster wth coordnatng
the Publc Servce response to the pandemc, lstng two objectves:
§ To engage the sector’s leadershp and spearhead the response, and
§ To manstream HIV/AIDS wthn the sector from sectoral polces to mplementaton, techncal
support, supervson, montorng and evaluaton, publc nformaton and accountablty.
To ths end a strategc plan, work programme and budget were developed. An HIV/AIDS Unt was also
establshed to act as a management unt for the Publc Sector’s response
Programmes and activities
The tranng programme comprsng the followng modules was offically launched by the Deputy Prme
Mnster at the Polytechnc on 28 June 2006:
§ Basc Facts (5 days)
§ Manstreamng (4 days)
§ Basc Counsellng Sklls (3 days)
§ Montorng and Evaluaton (3 days)
The followng workshops were held on strategc ssues:
§ The components of a comprehensve workplace programme
§ Sharng of experences n workplace programmes, and terms of reference for focal persons
§ An assessment on O/M/As’ readness to mplement workplace programmes
§ Workplace programme roll-out
§ Voluntary counsellng and testng
§ Montorng and evaluaton for the Publc Servce sector
The nvolvement of stakeholders was key n establshng the present programmes. The European Unon
(EU) sponsored the workshops, tranng and a consultant to strengthen the HIV/AIDS Unt as well for future
assstance n rollng out support for workplace programme development.
The UNDP provded consstent support n terms of the Southern Afrcan Capacty Intatve (SACI), and
commtted expertse and fundng for the roll-out programme n terms of an mpact study, volunteers to
assst wth the workplace polcy, programme mplementaton, and advocacy. The Unted Stated Agency for
Internatonal Development (USAID) s assstng wth the mpact study and workplace programmes n two
mnstres, whle the Gesellschaft für Zusammenarbet (GTZ) s assstng wth workplace programmes and
advocacy n four others.
The Mnstry of Health and Socal Servces and the Natonal Plannng Commsson as well as the above-
mentoned stakeholders were part of the strategc work programme developed to mplement MTP III
objectves n the Publc Servce sector.
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33. ICT management and E-governance
The Government of the Republc of Namba s commtted to the utlsaton of nformaton and communcatons
technology (ICT) as a means to ensure efficent and effectve servce delvery to our ctzens. Durng the
perod under revew, the Office was nvolved wth five major projects, as outlned below.
Building skilled ICT human resources
The objectve of ths project s to have all cvl servants ICT-lterate by 2012. ICT tranng exsts that s
accessble to all publc servants. The Department of Publc Servce IT Management (PSITM), whch manages
the programme, acqures tranng materals through a tender process and delvers tranng at ts IT Vrtual
Tranng Centre.
A total of 39,044 canddates were dentfied and categorsed n terms of undergong tranng, and the courses
on offer to them were dentfied. Wndhoek-based cvl servants would be targeted n the first phase, whch
ends n December 2008. Regonal canddates would be traned n the second phase to commence n January
2009. By the end of the year under revew, negotatons were at an advanced stage wth the Polytechnc of
Namba and Unversty of Namba to offer the courses n ICT usage.
Promoting universal access
One of the ways n whch many countres have acheved natonal and human development has been through
explotng the ablty of ICT to delver nformaton for strategc decson-makng n government, nternatonal
trade, agrculture, manufacturng, socal servces, and other sectors. It has been accepted, therefore, that
access to communcaton servces wll empower rural communtes to partcpate n and contrbute to natonal
soco-economc development.
The first leg of ths project s to establsh communty centres. These wll have computers, fax machnes, copers,
rados, televsons and other ICT nfrastructure. The man purpose of such centres s to brng servces closer
to the people. As the e-government project takes shape, communtes wll have access to servces where
they lve. So far, the Mnstry of Informaton and Broadcastng has been studyng ways to establsh communty
centres. Dscussons between the Office of the Prme Mnster and the latter Mnstry are under way to pool
ther resources n order to jontly establsh these centres.
Developing and implementing a new Government/Namibia portal
The overall vson of the E-Government Portal ntatve s to facltate consumer transton from beng ‘n
lne’ to beng ‘onlne’. The am s to provde a sngle pont of access to nformaton and servces organsed
accordng to the nterests and needs of Publc Servce consumers, permttng access anytme and anywhere.
24
34. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
Internet/Intranet
Government
Business
GRN Portal Industry
Services
Foreign
News Relations
Namibia in a Tourism
Nutshell
GRN information portal structure
Ths Portal Intatve conssts of a number of subprojects, n terms of whch the followng were acheved
durng the year under revew:
Web page design standards
The exstng web desgn standards were revewed as part of the overall web development procedures and
desgn standards process. The drafted web development procedures and desgn standards document called
Guidelines, Procedures and Standards on the Process of Website Designing and Implementation was revewed and
endorsed by the Government Webmasters’ Group, and s now n the process of beng presented for adopton
by the Publc Servce Commttee on Informaton Technology.
An e-government portal archtectural and mplementaton framework has also been drafted. The framework
provdes a blueprnt that wll allow the development of standardsed portal solutons n accordance wth the
nterests and needs of ts consumers, permttng access anytme and anywhere.
E-government portal technical architecture implementation
The conceptual e-government portal archtecture was prototyped through the mplementaton of a techncal
portal archtecture. At present the techncal archtecture hosts four newly developed dynamc webstes.
GRN information portal
The government nformaton portal wll be organsed nto seven components:
§ Namba n a nutshell
§ Experence Namba
§ Foregn relatons
§ Our Government
§ Government news
§ Government servces
§ Government contacts
The desgn and development of the Government news component was completed durng the year under
revew. The news ste s updated and mantaned daly. The rest of the portal components are currently under
development.
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35. Portal services
A number of generc portal servces were mplemented on the portal techncal archtecture for use by
government webstes, web applcatons and web servces. These nclude the followng:
§ Web counter
§ Sngle sgn-on authentcaton system
§ Web forum
§ Web content management system
GRN websites
A number of projects on the development of new webstes were embarked upon and updated for varous
O/M/As. Here are some of the stes developed:
§ Agrcultural Statstcs and Informaton webste, Mnstry of Agrculture, Water and Rural
Development (www.agrstats.gov.na)
§ Law Reform and Development Commsson of Namba webste (www.lawreform.gov.na)
§ Mnstry of Home Affars and Immgraton webste (www.mha.gov.na)
www.agristats.com.na www.mha.gov.na
www.dnea.gov.na www.eservice.net.local
26
36. • OFFICE OF THE PRIME MINISTER • ANNUAL REPORT 2006 - 2007 •
The followng webstes were revewed and updated:
§ Mnstry of Labour (www.mol.gov.na)
§ Integrated Communtes System webste, Mnstry of Labour (www.cs.gov.na)
§ Mnstry of Safety and Securty (www.mss.gov.na)
§ Natonal Examnatons and Assessment, Mnstry of Educaton (www.dnea.gov.na)
§ Intranet Informaton Onlne (e-Servce) webste, Office of the Prme Mnster (www.eservce.net.
local)
A number of webstes were beng desgned by the end of the reportng perod:
§ Office of the Prme Mnster
§ Mnstry of Lands and Resettlement
§ Mnstry of Justce
§ Mnstry of Health and Socal Servces
§ Performance Management System and Job Evaluaton and Gradng Intranet webstes, Office of the
Prme Mnster
National voters’ polling system
The overall msson of the Natonal Voter Regstraton System s to mprove the overall voter regstraton,
vettng and votng process through the use of IT. A new pollng system was developed, therefore, whch
drectly ntegrates nto the exstng electronc voters’ regster. The new pollng system wll allow voters to
be vetted and marked off aganst the voters’ roll durng the votng process. Ths wll reduce the overall tme
spent at pollng statons and mprove the overall efficency of the electon process.
System maintenance and ICT improvement
By the end of the reportng perod, about 30 systems were beng mantaned. The msson of the project to
mprove ICT nfrastructure s amed at creatng an envronment that s conducve to gvng effect to all e-
government ntatves, amongst whch are the followng:
§ Network securty
Network securty ssues were nvestgated to ensure that the network was secure and safe from
vruses, spam mal, and external threats from the Internet. To acheve ths, a firewall, ant-spam and
ant-vrus devces were acqured and successfully mplemented at the gateway network.
§ Network backbone upgrade
The government network backbone was upgraded both n terms of hardware/software and bandwdth
capacty. The Government now has a 4 Mbps nternatonal lne va satellte, lnkng the network to the
rest of the world.
§ Backup and dsaster recovery ste
An off-ste backup and dsaster recovery ste were set up as part of a contngency plan. Government
core systems such as the Government network system (GRNnet) and the Mnstry of Fnance’s
Integrated Fnancal Management Systems are duplcated and hosted at the ste.
§ Doman regstratons and admnstraton
As part of admnsterng and mantanng the GRNnet, domans regstraton and admnstraton, web
hostng, Internet and emal servce provson to O/M/As, and dal-up servces to the publc were
offered.
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37. The table below shows some of the newly regstered domans that have recently joned the GRNnet:
O/M/A Domain name
Mllennum Challenge Account, Natonal Plannng Commsson mca.gov.na
Mnstry of Agrculture, Water and Forestry wawf.gov.na
Mnstry of Agrculture, Water and Forestry agrstats.gov.na
Mnstry of Justce lawreform.gov.na
Mnstry of Labour and Socal Welfare cs.gov.na
Mnstry of Safety and Securty mss.gov.na
Mnstry of Veterans’ Affars mova.gov.na
Natonal Lbrary of Namba nln.gov.na
Office of the Employment Equty Commsson eec.gov.na
§ Regonal connectvty
The Office dentfied the need to take the Government Intranet to the regons so that regonal offices
could also partcpate n onlne servces such as the Human Resources Informaton Management
System, the Integrated Fnancal Management System, and the e-Servce webste exclusve to publc
servants. Plans are under way to lnk regonal offices to the government network. Ths s beng done
n collaboraton wth other stakeholders such as the Mnstry of Regonal and Local Government,
Housng and Rural Development, the Mnstry of Fnance, and Telecom Namba.
§ Reformulaton of procedures, standards and gudelnes relatng to the web development process
E-government servce delvery cannot be realsed wthout the use of an ntegrated webste. It s
mperatve, therefore, that proper standards, procedures and gudelnes are adopted and documented
by managers and technocrats n web development. Thus, a project was launched to ensure a
coordnated approach towards the Government’s webste development and content mantenance, as
well as to ensure that each O/M/A web page s need-drven and user-focused.
Ths project spells out the sx major phases of the process of webste desgn that O/M/As need to
follow n lne wth best practces, namely –
§ development of strategc objectves
§ user needs dentficaton
§ archtecture desgn
§ mplementaton
§ web testng, and
§ web launchng.
Ths approach was adopted upon the launch of the new polcy on webste management for the Publc
Servce.
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