2. Communicating And Linking Strategic Feedback and Learning Planning and Target Setting Clarifying and Translating the Vision and Strategy Balance Scorecard Using BSC as Strategic Framework For Action
3. Launching The Balance Scorecard Programme Obtain Clarity and Consensus about Strategy Achieve Focus Leadership Development Strategic Intervention Educate the Organisation Set Strategic Targets Align Programmes and Investments Build a feed back system Build a Balanced Scorecard Build a new Management System
17. Building An Integrated Management System 1 Strategy formulation & Strategic issue update 2 Link to personal Objectives and Rewards 3 Link to planning, Resource allocation & Annual Budgets 4 Feedback and Strategic Learning
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19. Building An Integrated Management System 2 Link to personal Objectives and Rewards Linking strategies to personal obj & Rewards
20. Building An Integrated Management System 3 Link to planning, Resource allocation & Annual Budgets
21. Building An Integrated Management System 4 Feedback and Strategic Learning Periodic Strategic Review
22. Some Cautions Structural Defects Duplication of efforts Defects in non financial measures Reporting Problems Communication Problems Unsound Basis for Resource Allocation…. Organizational Defects Defective process of implementation Breakdown in performance More about Measure Imitation of good organizations Lack of information Delay in implementation of BSC
23. Managing Ongoing Strategic Management System Communicating And Linking Strategic Feedback and Learning Planning and Target Setting Clarifying and Translating the Vision and Strategy Balance Scorecard Director Of Strategic Planning Director of Human Resources Chief Financial Officer Chief Information Officer
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25. Barriers to effective Implementation of BSC Strategy & Vision Financial Plan & Capital Allocation Personal MBO & Incentives Monthly Review Budget 1 Vision & Strategy not Actionable 2 Strategy not Linked to Dept Team & Individual Goals 3 Strategy not Linked to Resource Allocation 4 feedback that is tactically not strategic