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PERFORMANCE
MARKETINGSTRATEGY, CHANNELS &  METRICS 
BY:
VAISHALI SINGH
GROWTH MARKETING PROFESSIONAL
STUFF WE WILL COVER TODAY
THE MARKETING FUNNEL 
MARKETING FUNCTIONS MAPPED TO FUNNEL 
PERFORMANCE MARKETING 
 SPEND STRATEGY with CHANNELS & METRICS
GROWTH HACKS vs GROWTH ENGINES
QUICK
BRUSH UP
 
SEARCH
ENGINE IS A
LOT LIKE
A FOOD
EXPERT
KNOWS THE BEST
PLACES AS PER CUISINE 
RATES BASIS PERSONAL
EXPERIENCE, USER
REVIEWS , OTHER
REVIEWERS 
PENALTY FOR BAD
REVIEWS /SERVICE
QUICK
BRUSH UP
 
SEM,SEO
& DISPLAY
SEM:
PULL CHANNEL
PAID TRAFFIC
GOOGLE/BING
SEO:
PULL  CHANNEL
FREE TRAFFIC 
GOOGLE/BING
DISPLAY
PUSH CHANNEL
PAID TRAFFIC 
GDN/FB/NETWORKS
BANNER/GIF /VIDEO
MARKETING
TODAY: 
DEFINED
OBJECTIVE & 
MEASURABLE 
GOALS 
THE 
CONVERSION
FUNNEL 
Time to Convert depends on Category -
High/Low Involved Decision
ORDERING FOOD VS BUYING PHONE
Comes Across Ad for
App X
Comes Across Ad
for Phone on App Y
Installs & Signups Up on App
Reads Reviews / Visits Offline
Store/ Consults Friends /
Compares Price
Buys phone from App Y
Installs the App &
Registers
Eat Out / Call2Order /
App X for Food
Orders Food from App X
Refers friend for App X Refers friend for App Y
BRACE YOURSELEVS
FOR THE
MARKETING ORG
Impressions/
Reach / Sessions
Installs /
Registrations / Leads
Meaningful actions like -
ViewProduct, AddToCart
Transactions / Revenue
Brand NPS Score
K factor of Referral
Program
PERFORMANCE
MARKETING
MINDSET
CHASE HIGH
INTENT AUDIENCE
MEASURING &
OPTIMIZING METRICS
ON LOW SPILL
CHANNELS 
WITH CUSTOMIZED
MESSAGING 
PERFORMANCE : CHASE HIGH INTENT
AUDIENCE ON LOW SPILL CHANNELS 
WHO IS MOST LIKELY TO BUY  HEALTH INSURANCE ?
SOMEONE SEARCHING FOR HEALTH INSURANCE ONLINE ?
LISTENERS OF RADIO-MIRCHI IN MUMBAI ?
USERS WHO WATCH KOFFEEWITHKARAN ON HOTSTAR ?
SOMEONE WHO JUST BOUGHT A LIFE INSURANCE ?
SOMEONE ATTENDING IIT TECH FEST ?
SOMEONE SUBSCRIBED TO HEALTH TIPS PAGE ON FACEBOOK ?
SOMEONE REGISTERED ON NAUKRI WITH INCOME 10-15LAC?
SOMEONE WHO WENT TO SITES SELLING INSURANCE? 
PERFORMANCE : CHASE HIGH INTENT
AUDIENCE ON LOW SPILL CHANNELS 
WHO IS MOST LIKELY TO BUY  HEALTH INSURANCE ?
SOMEONE SEARCHING FOR HEALTH INSURANCE ONLINE ?
LISTENERS OF RADIO-MIRCHI IN MUMBAI ?
USERS WHO WATCH KOFFEEWITHKARAN ON HOTSTAR ?
SOMEONE WHO JUST BOUGHT A LIFE INSURANCE ?
SOMEONE ATTENDING IIT TECH FEST ?
SOMEONE WHO LIKED HEALTH TIPS PAGE ON FACEBOOK ?
SOMEONE REGISTERED ON NAUKRI WITH INCOME 10-15LAC?
SOMEONE IN MARKET TO BUY HEALTH INSURANCE? 
- CREATE HYPOTHESIS
- RUN PILOT 
- SCALE IF SUCCESSFUL
VALIDATE
INSTINCTS
WITH DATA
PERFORMANCE :
BUCKET YOUR
SPENDS INTO 
CONVERSION &
AWARENESS
CHANNELS 
START WITH
CONVERSION
CHANNELS 
PERFORMANCE LED
SPEND PLAN 
10 MINS
BRAND A : WANTS TO LAUNCH
HEALTH INSURANCE FOR PETS 
WHO CAN THEY TARGET ? 
HINT:
THINK WHAT YOUR TARGET USERS DO ONLINE ? 
SEARCH ?|  IN MARKET ? | FACEBOOK ? | VIDEOS? | INFLUENCERS ? 
GROWTH
HACKS 
OVER 
GROWTH 
ENGINES
TACTICAL
LIMITED LIFE
NOT SCALABLE
NON LINEAR
GROWTH
STRATEGY LED
SUSTAINABLE
SCALABLE
PREDICTABLE
GROWTH
GROWTH HACKS DELIVER - MOST
WHEN BOOTSTRAPPING 
LETS DISCUSS A  FEW GROWTH HACKS 
BUT DON'T CREATE A PSYCHOLOGICAL BIAS TOWARDS
INVESTING IN LONG TERM STRATEGIES 
TESTING DEMAND FOR AN
ON-DEMAND MAID SERVICE
COST OF FLYERS
INR 3500/-
EXOTEL NUMBER
FREE 
RAN PILOT
IN 2 SOCIETIES 
PRODUCT MARKET FIT 
FOR CERTIFIED PRE OWNER
BIKES SERVICE
DEMAND
FREE OLX AD
SUPPLY
FREE ON OLX
HIRED MECHANIC
FOR BIKE CHECKS 
INR 2000/-
HIRING SUPPLY  
FOR A BIKE TAXI SERVICE
DEMAND FOR RENTOMOJO 
FREE POSTS IN FACEBOOK FLAT &
FLATMATES GRP
IT'S A WRAP!
THE MARKETING FUNNEL 
MARKETING FUNCTIONS MAPPED TO
FUNNEL 
PERFORMANCE MARKETING 
 SPEND STRATEGY with CHANNELS & METRICS
GROWTH HACKS vs GROWTH ENGINES
THANK
YOU
Write to me here :
singh.vaishali02@gmail.com
Lets stay connected :
LINKEDin : Vaishali Singh

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Performance Marketing - Strategy, Channels & Metrics

  • 1. PERFORMANCE MARKETINGSTRATEGY, CHANNELS &  METRICS  BY: VAISHALI SINGH GROWTH MARKETING PROFESSIONAL
  • 2. STUFF WE WILL COVER TODAY THE MARKETING FUNNEL  MARKETING FUNCTIONS MAPPED TO FUNNEL  PERFORMANCE MARKETING   SPEND STRATEGY with CHANNELS & METRICS GROWTH HACKS vs GROWTH ENGINES
  • 3. QUICK BRUSH UP   SEARCH ENGINE IS A LOT LIKE A FOOD EXPERT KNOWS THE BEST PLACES AS PER CUISINE  RATES BASIS PERSONAL EXPERIENCE, USER REVIEWS , OTHER REVIEWERS  PENALTY FOR BAD REVIEWS /SERVICE
  • 4. QUICK BRUSH UP   SEM,SEO & DISPLAY SEM: PULL CHANNEL PAID TRAFFIC GOOGLE/BING SEO: PULL  CHANNEL FREE TRAFFIC  GOOGLE/BING DISPLAY PUSH CHANNEL PAID TRAFFIC  GDN/FB/NETWORKS BANNER/GIF /VIDEO
  • 6. THE  CONVERSION FUNNEL  Time to Convert depends on Category - High/Low Involved Decision
  • 7. ORDERING FOOD VS BUYING PHONE Comes Across Ad for App X Comes Across Ad for Phone on App Y Installs & Signups Up on App Reads Reviews / Visits Offline Store/ Consults Friends / Compares Price Buys phone from App Y Installs the App & Registers Eat Out / Call2Order / App X for Food Orders Food from App X Refers friend for App X Refers friend for App Y
  • 9.
  • 10. Impressions/ Reach / Sessions Installs / Registrations / Leads Meaningful actions like - ViewProduct, AddToCart Transactions / Revenue Brand NPS Score K factor of Referral Program
  • 11. PERFORMANCE MARKETING MINDSET CHASE HIGH INTENT AUDIENCE MEASURING & OPTIMIZING METRICS ON LOW SPILL CHANNELS  WITH CUSTOMIZED MESSAGING 
  • 12. PERFORMANCE : CHASE HIGH INTENT AUDIENCE ON LOW SPILL CHANNELS  WHO IS MOST LIKELY TO BUY  HEALTH INSURANCE ? SOMEONE SEARCHING FOR HEALTH INSURANCE ONLINE ? LISTENERS OF RADIO-MIRCHI IN MUMBAI ? USERS WHO WATCH KOFFEEWITHKARAN ON HOTSTAR ? SOMEONE WHO JUST BOUGHT A LIFE INSURANCE ? SOMEONE ATTENDING IIT TECH FEST ? SOMEONE SUBSCRIBED TO HEALTH TIPS PAGE ON FACEBOOK ? SOMEONE REGISTERED ON NAUKRI WITH INCOME 10-15LAC? SOMEONE WHO WENT TO SITES SELLING INSURANCE? 
  • 13. PERFORMANCE : CHASE HIGH INTENT AUDIENCE ON LOW SPILL CHANNELS  WHO IS MOST LIKELY TO BUY  HEALTH INSURANCE ? SOMEONE SEARCHING FOR HEALTH INSURANCE ONLINE ? LISTENERS OF RADIO-MIRCHI IN MUMBAI ? USERS WHO WATCH KOFFEEWITHKARAN ON HOTSTAR ? SOMEONE WHO JUST BOUGHT A LIFE INSURANCE ? SOMEONE ATTENDING IIT TECH FEST ? SOMEONE WHO LIKED HEALTH TIPS PAGE ON FACEBOOK ? SOMEONE REGISTERED ON NAUKRI WITH INCOME 10-15LAC? SOMEONE IN MARKET TO BUY HEALTH INSURANCE? 
  • 14. - CREATE HYPOTHESIS - RUN PILOT  - SCALE IF SUCCESSFUL VALIDATE INSTINCTS WITH DATA
  • 15. PERFORMANCE : BUCKET YOUR SPENDS INTO  CONVERSION & AWARENESS CHANNELS  START WITH CONVERSION CHANNELS  PERFORMANCE LED SPEND PLAN 
  • 16. 10 MINS BRAND A : WANTS TO LAUNCH HEALTH INSURANCE FOR PETS  WHO CAN THEY TARGET ?  HINT: THINK WHAT YOUR TARGET USERS DO ONLINE ?  SEARCH ?|  IN MARKET ? | FACEBOOK ? | VIDEOS? | INFLUENCERS ? 
  • 17. GROWTH HACKS  OVER  GROWTH  ENGINES TACTICAL LIMITED LIFE NOT SCALABLE NON LINEAR GROWTH STRATEGY LED SUSTAINABLE SCALABLE PREDICTABLE GROWTH
  • 18. GROWTH HACKS DELIVER - MOST WHEN BOOTSTRAPPING  LETS DISCUSS A  FEW GROWTH HACKS  BUT DON'T CREATE A PSYCHOLOGICAL BIAS TOWARDS INVESTING IN LONG TERM STRATEGIES 
  • 20. COST OF FLYERS INR 3500/- EXOTEL NUMBER FREE  RAN PILOT IN 2 SOCIETIES 
  • 21. PRODUCT MARKET FIT  FOR CERTIFIED PRE OWNER BIKES SERVICE
  • 22. DEMAND FREE OLX AD SUPPLY FREE ON OLX HIRED MECHANIC FOR BIKE CHECKS  INR 2000/-
  • 23. HIRING SUPPLY   FOR A BIKE TAXI SERVICE DEMAND FOR RENTOMOJO  FREE POSTS IN FACEBOOK FLAT & FLATMATES GRP
  • 24. IT'S A WRAP! THE MARKETING FUNNEL  MARKETING FUNCTIONS MAPPED TO FUNNEL  PERFORMANCE MARKETING   SPEND STRATEGY with CHANNELS & METRICS GROWTH HACKS vs GROWTH ENGINES
  • 25. THANK YOU Write to me here : singh.vaishali02@gmail.com Lets stay connected : LINKEDin : Vaishali Singh