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Vishali resume sir
1. VAISHALI PATEL
(M): (586)-383-5474
E-Mail: vaishali_patel2010@yahoo.com
Objective:
Determined,Passionate,HardworkingIndividualseekingan entryleveltechnicallychallengingpositionin
the area of QA/Testing,providingahighlymotivated,progressive,friendlyenvironmentwhichallowsthe
pursuit of career advancement and expand my knowledge and skills.
TECHNICAL SKILLS:
OperatingSystem Unix, Linux,Windows, Mac
Software TestingTools QualityCenter/ALM, ClearQuest,Jira,Selenium
WebDriver, TestNG FramWork.
Database Oracle 12c ,MSAccessandSQL Server,
Application supportingtools VISIO,MS officesuite,
Bug Trackingtools Clearquest,QualityCenter/ALM, JIRA
Language Java, HTML,CCS,XML
PROFESSIONAL TRAINING:
Global Information Technology
Southfield MI.
Trained by professional trainer in Software testing arena.
Manual and Automation testing (Selenium WebDriver, TestNG framework)
PROFESSIONAL PROFILE
Excellent in creating test plans and running test scripts to identify the software defects,
track bugs, close open defects and validate the business functionality.
Experience in creating test cases in Jira, and knowledge about ALM
Good Knowledge on SDLC and STLC methodology - Agile and Waterfall.
Good Knowledge of manual testing and Automation testing.
Experience writing SQL Query retrieves data from the database.
Trained in preparing end to end test cases and execution.
Experience inFunctional testing,Integrationtesting, Regressiontesting,GUItesting,Back-end
testing,smoke,BlackBox Testing,SystemTesting,regression testing.
Extensive knowledgeof all stagesinProjectLifecycleandSoftware DevelopmentLifecycle
Capable of creatingandexecutingend-to-endtestplans
Remarkable abilitytosetQA testingobjectives
2. Abilitytofocusonand meettightdeadlines
Excellentabilitytoclearlydefineandexecutetestingprocedures
Clearwrittenandoral communicator
Ability tomaintainadetailed,disciplined,andsystematicapproach
Excellentanalytical,interpretative,andlogicbuildingskills
Adeptat draftingdocumentsandmentioningacute detailsinreports
ACCENTURE
LIVONIA, MI-USA
Benchmark Analyst
2018 to Present
Role:
Research competitor products and develop product profiles to let our clients know how to
compare to their competition
Compare product offeringsfrom a stand point of a consumer and offer feedback on your
experiences with certain dealers or retailers
Collect product specifications, prices and other information via online research and
investigative conversations with dealers.
Analyze your data set to find missing or possibly inaccurate data.
Collaborate with your teammates to complete large date set on aggressive deadlines
Track and report your team’s progress to keep the project on schedule.
Discover new and innovative ways to collect hard to find data and develop in-depth market
insights.
SATURN ELECTRONICS CORPORATION,
ROMULUS, MI- USA
CUSTOMER SERVICE REPRESENTATIVE
2015 TO 2018
Role:
Contact Review
Schedule New Orders & Repeat Orders
Customer communication: Order tracking, Progress update, short shipment, late shipment
notification.
Responsibilities:
Reading Customer prints and purchase order, to determine the key factors of product what
customer requires
Ensure that correct information is provided to production team to build product to meet
customer needs & be on time on delivery.
3. Co-ordination with production team /supervisor and check on the status, update all the
orders under the production
Co-ordinationinternalSalesRepresentativeandbe focusoncustomerordersandproduction
status.
Co-ordination with Cad team on design and Art work approvals from customers for all new
orders.
Co-ordination with shipping Department for scheduled shipments.
Co-ordination with QC Engineers for quality issue / customer complains
Any other works allied with sales and customer service.
TATA CONSULTANCY SERVICES, India, Baroda.
Business Analyst
2009 TO 2013
Role:
• Retail marketing research from Germany. Big retailer Edeka, Rewe, Eierplatz etc.
• Nielsen provides us raw data regarding products description.
• Retailer description of the products, reference of the epics.
• Coding a product in one tool like OGRDS.
• Per client requirement working on changes ORDERS. For example, clients want 500 ml ice
cream vanilla flavor. They sent us Orders and mention error.
• Whatever changes are done between two productions working on final inspection.
• Communication with clients and take follow up and prepare documents of their
requirements.
• Working on New Database like set up new rule, PRS, MAP Char, Hierarchy. Everyday follow
BAU process.
• Workflow through researching, analyzing and defining implementation requirements.
• Clients sent us insufficient, mix products bunch of data. We are divided category wise
products.
• Coding and pre coding and cross coding a product.
• Pre coding we receive every categories like food , non-food, beverages database. In cross
coding team divided the products categories wise.
ACADEMIC DETAILS
Bachelor of Arts from Gujarat University | India | 1998
Master of Arts from Gujarat India-2001
Bachelor of Education from S.N.D.T. University, India-2004
Diploma in Software management from Aptech -2001
Certification
Successfully completed accelerated training program and obtained a Software QA testing
certification from Global Information Technology, Southfield, MI.
Work Status: