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Choice & Control Richard Wilson Project Manager, Personalisation Leicestershire County Council Adult Social Care Service
Customer Journey
Prevention & Early Intervention ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Advice & Information
[object Object],[object Object],[object Object],Re-ablement
[object Object],[object Object],[object Object],Support Plan
Live your life ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Safeguarding and Personalisation
[object Object],[object Object],[object Object],Safeguarding and Personalisation
Checklist for working with Personal Budgets ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Checklist for working with Personal Budgets
[object Object],[object Object],[object Object],[object Object],What does it mean for you?
Brokerage
What is Brokerage? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where is Leicestershire? ,[object Object],[object Object],[object Object],[object Object]
Different levels of brokerage ,[object Object],SU broker SU acts as own broker using the web Generic support broker Specialist support broker
Who could deliver brokerage? Social Enterprise Arms length service delivery body  Carers / Support network / Family  VCS organisations  Private sector – independent / Self employed  Commissioners  Service user  Centres For Independent Living  Private sector commercial organisations Front line staff  INDIVIDUALS 3RD SECTOR PRIVATE SECTOR PUBLIC SECTOR
Which models for Leicestershire? Social Enterprise Arms length service delivery body  Carers / Support network / Family  VCS organisations  Private sector – independent / Self employed  Commissioners  Service user  Centres For Independent Living  Private sector commercial organisations Front line staff  INDIVIDUALS 3RD SECTOR PRIVATE SECTOR PUBLIC SECTOR
Advantages and Disadvantages  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Provided by the council Disadvantage Advantage Type of model
Advantages and Disadvantages  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Provided by the 3 rd  sector Disadvantage Advantage Type of model
[object Object],[object Object],[object Object],What does brokerage mean for you?
We need your help! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contact details: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Val Event Workshop 2

  • 1. Choice & Control Richard Wilson Project Manager, Personalisation Leicestershire County Council Adult Social Care Service
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  • 17. Who could deliver brokerage? Social Enterprise Arms length service delivery body Carers / Support network / Family VCS organisations Private sector – independent / Self employed Commissioners Service user Centres For Independent Living Private sector commercial organisations Front line staff INDIVIDUALS 3RD SECTOR PRIVATE SECTOR PUBLIC SECTOR
  • 18. Which models for Leicestershire? Social Enterprise Arms length service delivery body Carers / Support network / Family VCS organisations Private sector – independent / Self employed Commissioners Service user Centres For Independent Living Private sector commercial organisations Front line staff INDIVIDUALS 3RD SECTOR PRIVATE SECTOR PUBLIC SECTOR
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Notas del editor

  1. Workstream in place looking at this across the whole authority and Health Well being clinics etc Problems being identified by the individual and using the information we provide Information in Libraries etc Workstream in place looking at this across the whole authority and Health Well being clinics etc Problems being identified by the individual and using the information we provide Information in Libraries etc
  2. All people involved in PPF have to make information available in appropriate language and formats. Applies to Police, Health, Local Authorities
  3. This is not just Hart we want to develop other providers to provide this service also
  4. Advocacy is being expanded so that we have more providers than just age concern