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CONNECTING THROUGH
THOUGHT LEADERSHIP
TAKING THE HIGH ROAD TO MARKET LEADERSHIP
           Silicon Valley AMA – December 11, 2008
After-Event Slides & Resources
   The slides and resource links are available
    electronically after the event:




www.marketingsavant.com/svama
The Five Key Topics We’ll Explore:

1 | Defining Thought Leadership & Its Growth in Marketing
    Thought leadership is fast becoming the most widely used and desired B2B marketing practice...

2 | Attaining Thought Leader Status – The Thought Leader’s Mindset
    Thought leaders set themselves apart using eight mandatory attributes.

3 | Thought Leadership Cases & Companies
    Who’s using thought leadership marketing and how.

4 | The Thought Leadership Marketing Toolkit
    The tools of the trade for thought leadership marketers.

5 | Building & Measuring the Thought Leadership Marketing Plan
    How to, pitfalls and how to know if you’re succeeding with thought leadership marketing.
Who are Thought Leadership Marketers?

    Thought leadership marketers focus on earning trust
    and establishing credibility.
    Thought leaders get noticed by offering something
    useful and different—information, insights, and
    ideas, for instance.
    Thought leadership marketers earn the position of
    industry authority, resource and trusted advisor.
    They establishing their reputation as a generous
    contributor to the industry.
   Thought Leaders Attain – Not Claim
Benefits of Thought Leadership
Marketing
   Prospects put themselves further into the sales cycle
     Shorten   the sales cycle
   Change the pattern & terms of how people buy
    from you
   Diminish price resistance
   Prospects experience your value before buying
   Buyers invested in you before purchasing
   Growth in media placements & requests
   Search Marketing find-ability
     Great   content is good for search engines and customers
TLM Tops B2B Marketers Lists

           “Traditional approaches to B2B
           marketing are losing their impact.

           Today, B2B marketers are turning
           towards thought leadership as a
           way to differentiate their products
           and services in an increasingly
           competitive market.”
                             Economist Intelligence Unit, 2008
Thought Leadership Marketing –
Your Priorities Need to Align with Customers’
Thought Leadership Marketing –
Priorities in all Times (not just tough times)

                                    Also Seeking:
                                     Trust(worthiness)

                                     Assuage Fears

                                     “Feel Good”

                                      about decisions
                                     Positive
                                      Messages
                                     HELP!
Thought Leadership Marketer
   Cisco
      Entire senior management team is organized around the goal
       of promoting Cisco as a thought leader in the technology field
      Earning credibility by creating information that places
       company objectives second to the goal of educating
       prospects
      Every Cisco executive must establish and nurture his or her
       own reputation for thought leadership, through blogging,
       public speaking, and writing articles
“When you look at thought leadership you can break it out into a
number of different areas. It must be visionary. It looks at the future.
It must be provocative, and it must put the our customer’s needs
first.”         Mark Peshoff, Senior Director of Cisco‟s Executive Thought Leadership
Thought Leadership Marketer
Cisco
Thought Leadership Marketer
    Cisco
“Once thought leadership is established, the rest of the
industry, the media, academia, government policymakers
and the broader business community turn to that company
for ideas and for insights into where things are going.”

“The credibility we gain through thought leadership
contributes to a sustainable market leadership position.

“Cisco’s status in the technology field, and the business
world, and its dedication to thought leadership are
inseparable.”       Mark Peshoff, Senior Director of Cisco‟s Executive Thought Leadership
Thought Leadership Marketer
Crest Toothpaste
                In the 1950s, the Holy Grail of toothpaste was to
                create a product with therapeutic as well as
                cosmetic benefits. Crest got there first—and
                dominated for decades.
                   1960 recognition by the American
                    Dental Assoc.
                   Set the conversation for the entire
                    toothpaste industry
                   The Crest Dental Plan (Club Crest)
                   “Health Expressions” newsletter
                   Online resources for both dentists
                    and consumers (lessons, talking
                    points, chat)
                   Best-selling toothpaste in America
                    for more than three decades.
Thought Leadership Marketer
Breakthrough Management Group, Inc.
                   Leader in Six Sigma consulting, training,
                   and software support tools
                      Media Availability & Expert
                       Commentary (hundreds of
                       column inches worth of
                       helpful press)
                      Keynote speakers, industry
                       event chairs
                      Cause Alignment
                      CEO Blog
                      Newsletters
                      Free Webinars
Thought Leadership Marketer
Breakthrough Management Group, Inc.
                   “Our thought leadership efforts
                   have become the flagship for
                   BMG’s reputation, which has
                   helped our global expansion
                   tremendously,” says Silverstein.
                   “It has been especially helpful in
                   Asia and Latin America, where
                   name recognition goes a long
                   way. My industry reputation has
                   helped BMG’s sales team get
                   their foot in the door in key
                   overseas markets.”
                  David Silverstein, CEO, BMGI
Thought Leadership is a Way of Being



“It’s not about trying to pontificate on how great you
are, or just trying to edify yourself. In a lot of ways,
it’s truly a way of being. It’s something you can’t say
about yourself… it’s really what others say about
you.”
                                              Brian Carroll
Mapping the Thought Leadership Marketing Toolkit
Building Blocks of Thought Leadership Marketing
                        Lead
                      Capture &
                      Nurturing
                       Media &
                       Outreach

                  Delivery Schedule


              Content/Intellectual Capital


                   Industry Dialogue


            Passion / Mindset / Commitment
Recognizing A Thought Leadership
Marketing Opportunity
   Significant shifts or changes in your industry or field
   Recognition that getting your ideas out ahead of
    your competitors is critical to success
   A mentor leads you to the opportunity
   No one‟s having the conversation you want to have
    in the industry or local area
   Facing a business crisis
   The desire to „attract‟ more of the right clients than
    to „hunt‟ the “right now” clients
Are You Ready for Thought Leadership?

1) Do you love what you do?
  1) Passionate enough to push TL
  2) Sustain interest in years to come
2) Are you willing to teach?
  1) “Educate the market” mentality
  2) Do you “enjoy helping your customers & prospects”?
3) Are you comfortable with “reaching outside”?
  1) Expand beyond your existing network
4) Are you will to take a stand with your message?
  1) Do you have a unique position on industry issues?
  2) Can you frame & express those views?
  3) Can you get people to notice?
Are You Ready for Thought Leadership?

5) Are you a “confident learner”?
  1) Balance your positions with listening
  2) Ears to the ground for trend shifts & opportunities
6) Do you have a “long-term” perspective?
  1) Spend time today for reward tomorrow
  2) “Faith in the future”
7) Are you comfortable with “no end point” to TL?
  1) Willing to work a long time toward this goal
  2) Stay motivated!
Five Keys to Successful TLM
   Be Generous With Your Knowledge
     Share   beyond the marketing speak
   Be Consistent
     Calendar   your activities – daily, weekly, monthly
      routine
   Always Deliver Value
     Listen, think,   revise, teach, repeat
   Take A Stand
     Take   your strong positions to market
   Focus On The Long-term Benefits
     Track   your results in months & years
Altruism Before Capitalism


“In short, this is simply an organization putting the
needs of its constituents ahead of its own needs. Or,
aligning itself with advancing the welfare of its
customers before (and while) advancing its own. “
                                        Dana VanDen Heuvel
Thought Leadership Marketing




                  Thank You!



Need help after the presentation? Email dana@marketingsavant.com
Panel Discussion:
      Getting the Most Out Of Your Marketing Budget
   Mark Stiving, Ph.D.,                           Joe Giglierano,
   Value-based Pricing                            Marketing
    Leader, National                                Department Chair,
    Semiconductor Inc.                              SJSU




                              Bill Flitter,                               Karen Warner
                                                                            Nelson,
                              CEO/Co-founder
                               Pheedo Inc.                                 President/CEO,
                                                                            Pacific Media

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Thought Leadership Marketing - Silicon Valley AMA (SVAMA)

  • 1. CONNECTING THROUGH THOUGHT LEADERSHIP TAKING THE HIGH ROAD TO MARKET LEADERSHIP Silicon Valley AMA – December 11, 2008
  • 2. After-Event Slides & Resources  The slides and resource links are available electronically after the event: www.marketingsavant.com/svama
  • 3. The Five Key Topics We’ll Explore: 1 | Defining Thought Leadership & Its Growth in Marketing Thought leadership is fast becoming the most widely used and desired B2B marketing practice... 2 | Attaining Thought Leader Status – The Thought Leader’s Mindset Thought leaders set themselves apart using eight mandatory attributes. 3 | Thought Leadership Cases & Companies Who’s using thought leadership marketing and how. 4 | The Thought Leadership Marketing Toolkit The tools of the trade for thought leadership marketers. 5 | Building & Measuring the Thought Leadership Marketing Plan How to, pitfalls and how to know if you’re succeeding with thought leadership marketing.
  • 4. Who are Thought Leadership Marketers?  Thought leadership marketers focus on earning trust and establishing credibility.  Thought leaders get noticed by offering something useful and different—information, insights, and ideas, for instance.  Thought leadership marketers earn the position of industry authority, resource and trusted advisor.  They establishing their reputation as a generous contributor to the industry.  Thought Leaders Attain – Not Claim
  • 5. Benefits of Thought Leadership Marketing  Prospects put themselves further into the sales cycle  Shorten the sales cycle  Change the pattern & terms of how people buy from you  Diminish price resistance  Prospects experience your value before buying  Buyers invested in you before purchasing  Growth in media placements & requests  Search Marketing find-ability  Great content is good for search engines and customers
  • 6. TLM Tops B2B Marketers Lists “Traditional approaches to B2B marketing are losing their impact. Today, B2B marketers are turning towards thought leadership as a way to differentiate their products and services in an increasingly competitive market.” Economist Intelligence Unit, 2008
  • 7. Thought Leadership Marketing – Your Priorities Need to Align with Customers’
  • 8. Thought Leadership Marketing – Priorities in all Times (not just tough times) Also Seeking:  Trust(worthiness)  Assuage Fears  “Feel Good” about decisions  Positive Messages  HELP!
  • 9. Thought Leadership Marketer Cisco  Entire senior management team is organized around the goal of promoting Cisco as a thought leader in the technology field  Earning credibility by creating information that places company objectives second to the goal of educating prospects  Every Cisco executive must establish and nurture his or her own reputation for thought leadership, through blogging, public speaking, and writing articles “When you look at thought leadership you can break it out into a number of different areas. It must be visionary. It looks at the future. It must be provocative, and it must put the our customer’s needs first.” Mark Peshoff, Senior Director of Cisco‟s Executive Thought Leadership
  • 11. Thought Leadership Marketer Cisco “Once thought leadership is established, the rest of the industry, the media, academia, government policymakers and the broader business community turn to that company for ideas and for insights into where things are going.” “The credibility we gain through thought leadership contributes to a sustainable market leadership position. “Cisco’s status in the technology field, and the business world, and its dedication to thought leadership are inseparable.” Mark Peshoff, Senior Director of Cisco‟s Executive Thought Leadership
  • 12. Thought Leadership Marketer Crest Toothpaste In the 1950s, the Holy Grail of toothpaste was to create a product with therapeutic as well as cosmetic benefits. Crest got there first—and dominated for decades.  1960 recognition by the American Dental Assoc.  Set the conversation for the entire toothpaste industry  The Crest Dental Plan (Club Crest)  “Health Expressions” newsletter  Online resources for both dentists and consumers (lessons, talking points, chat)  Best-selling toothpaste in America for more than three decades.
  • 13. Thought Leadership Marketer Breakthrough Management Group, Inc. Leader in Six Sigma consulting, training, and software support tools  Media Availability & Expert Commentary (hundreds of column inches worth of helpful press)  Keynote speakers, industry event chairs  Cause Alignment  CEO Blog  Newsletters  Free Webinars
  • 14. Thought Leadership Marketer Breakthrough Management Group, Inc. “Our thought leadership efforts have become the flagship for BMG’s reputation, which has helped our global expansion tremendously,” says Silverstein. “It has been especially helpful in Asia and Latin America, where name recognition goes a long way. My industry reputation has helped BMG’s sales team get their foot in the door in key overseas markets.” David Silverstein, CEO, BMGI
  • 15. Thought Leadership is a Way of Being “It’s not about trying to pontificate on how great you are, or just trying to edify yourself. In a lot of ways, it’s truly a way of being. It’s something you can’t say about yourself… it’s really what others say about you.” Brian Carroll
  • 16. Mapping the Thought Leadership Marketing Toolkit
  • 17. Building Blocks of Thought Leadership Marketing Lead Capture & Nurturing Media & Outreach Delivery Schedule Content/Intellectual Capital Industry Dialogue Passion / Mindset / Commitment
  • 18. Recognizing A Thought Leadership Marketing Opportunity  Significant shifts or changes in your industry or field  Recognition that getting your ideas out ahead of your competitors is critical to success  A mentor leads you to the opportunity  No one‟s having the conversation you want to have in the industry or local area  Facing a business crisis  The desire to „attract‟ more of the right clients than to „hunt‟ the “right now” clients
  • 19. Are You Ready for Thought Leadership? 1) Do you love what you do? 1) Passionate enough to push TL 2) Sustain interest in years to come 2) Are you willing to teach? 1) “Educate the market” mentality 2) Do you “enjoy helping your customers & prospects”? 3) Are you comfortable with “reaching outside”? 1) Expand beyond your existing network 4) Are you will to take a stand with your message? 1) Do you have a unique position on industry issues? 2) Can you frame & express those views? 3) Can you get people to notice?
  • 20. Are You Ready for Thought Leadership? 5) Are you a “confident learner”? 1) Balance your positions with listening 2) Ears to the ground for trend shifts & opportunities 6) Do you have a “long-term” perspective? 1) Spend time today for reward tomorrow 2) “Faith in the future” 7) Are you comfortable with “no end point” to TL? 1) Willing to work a long time toward this goal 2) Stay motivated!
  • 21. Five Keys to Successful TLM  Be Generous With Your Knowledge  Share beyond the marketing speak  Be Consistent  Calendar your activities – daily, weekly, monthly routine  Always Deliver Value  Listen, think, revise, teach, repeat  Take A Stand  Take your strong positions to market  Focus On The Long-term Benefits  Track your results in months & years
  • 22. Altruism Before Capitalism “In short, this is simply an organization putting the needs of its constituents ahead of its own needs. Or, aligning itself with advancing the welfare of its customers before (and while) advancing its own. “ Dana VanDen Heuvel
  • 23. Thought Leadership Marketing Thank You! Need help after the presentation? Email dana@marketingsavant.com
  • 24. Panel Discussion: Getting the Most Out Of Your Marketing Budget  Mark Stiving, Ph.D.,  Joe Giglierano,  Value-based Pricing  Marketing Leader, National Department Chair, Semiconductor Inc. SJSU  Bill Flitter,  Karen Warner Nelson,  CEO/Co-founder Pheedo Inc.  President/CEO, Pacific Media