From the Higher Logic Learning Series for 2010. This presentation focuses on the 7 components that make up a great launch (or lack thereof) of an online community.
4. Do You Know Who Your Members Really Are? http://www.forrester.com/Groundswell/profile_tool.html Creators Critics Collectors Joiners Spectators Inactives Image from http://blog.ning.com/2007/10/multiple_personalities.html
18. Creating An Engagement Environment Social Network You Engagement Platform Trust Relevance Unique Experience Your Members Advance Career Education Credentials Networking Event Participation Discounts Information
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20. “ Success is the ability to go from one failure to another with no loss of enthusiasm”. - Winston Churchill