a research paper based on total quality implementation in manufacturing sectors of Saudi Arab.TO INVESTIGATE the current level of implementation of TQM & TO FIND THE BARRIERS in implementing TQM in manufacturing industries of the KSA. it POINTED OUT SOME BARRIERS and limitations.

1. Implementation of TQM in
Manufacturing Industries in the
Kingdom of Saudi Arabia
PRESENTED BY:
VARDA SHAIKH
NAILA KABOORO
AREEBA VOHRA

2. REFRENCE
1. Anisur Rahman &
2. Muhammad T. Attar
PURPOSE
Moving towards non oil manufacturing
sectors as they are going to reduce it’s oil
dependence.
research work conducted in the year of
2009

3. INTRODUCTION
• Saudi manufacturing industry has been grown
significantly BUT the quality of the most of the
products have not been improved.
• This OPENED THE DOOR FOR FOREIGN PRODUCTS to
invade the local markets.
• Now it’s time to implement TQM to overcome such
challenges in Saudi manufacturing industries.
research work conducted in the year of
2009

4. OBJECTIVE
1. TO INVESTIGATE
the current level of implementation of TQM.
2. TO FIND THE BARRIERS
in implementing TQM in manufacturing
industries of the KSA.
research work conducted in the year of
2009

5. FINDINGS
SURVEY METHODOLOGY:
• About 100 manufacturing companies were
selected.
• Implemented on medium to large size
manufacturing companies.
• Questionnaire was developed and distributed
to the selected participants .
• The collected data were then analyzed using
statistical software such as SPSS.
research work conducted in the year of
2009

6. What we found through some survey questions :
1. How to develop TQM CULTURE in the
organizations of KSA?
• by developing and improving all the aspects of
customers and supplier relations.
• assess them on regular basis.
• practicing teamwork at all the levels of
organizations.
• Educating and training employees to change their
attitude and behaviors.
research work conducted in the year of
2009

7. 2. WHAT ARE THEY DOING TO MAINTAIN
QUALITY SUPPLIES?
• The survey found that 61% of the
organizations have suppliers number ranging
from 21-100.
• It is seen that most organizations interested to
use relatively large number of suppliers to
create a competition among the suppliers
with a view to receive quality supplies.
research work conducted in the year of
2009

8. 3. The respondents have asked whether they
have implemented any type of quality tools in
their organizations?
• the outcome showed that 95% respondents
were implementing ISO9000 & few of them
producing high quality products.
BUT
• many of them are just holding quality
certificates but not implement it for a long
period of time.
research work conducted in the year of
2009

9. CONCLUSION
• They are doing it well but do not implement it
for a long period of time.
• They have lack of awareness as to the
strategic importance of quality, lack of
technical and management know-how.
research work conducted in the year of
2009

10. POINTED OUT SOME BARRIERS
They don’t implement it for long period of time
because :
• They think the amount of paperwork will
increase.
• difficulties in controlling too many
suppliers/subcontractors.
• They have to understand different terminologies
used in the standards.
• need for full time quality manager will incearse.
research work conducted in the year of
2009

11. LIMITATIONS
• Because of time and cost constraints this
investigation was conducted only in the
Western region of the KSA.
• Selected very few organizations.
• This investigation only used MCQ type
questionnaire for the survey.
research work conducted in the year of
2009

12. research work conducted in the year of
2009