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 Organiza)onal	
  Development:	
  Future	
  Forward	
  




                  ©2010 All rights reserved.
What is an Organization?	
  

•  An organization is a legal fiction created to solve an ill
   defined problem with an ill defined solution. (Wm Passmore)
•  An organization neither has a conscience or soul, only the
   people in the organization have them.
•  An organization is a series of conversations or dialogues,
   external and internal in pursuit of the solution. (Wm
   Passmore)
•  … People today expect companies to demonstrate technical
   excellence, to be efficient, and to create wealth, they also
   expect them to behave as moral actors, exhibiting the range
   of competencies required of other moral actors.

                     ©2010 All rights reserved.
Among these [competencies] are the ability to frame
their own purposes, to conform their activities to
basic ethical standards, to show consideration for
others, to exercise moral judgment in conducting
their affairs, to accept responsibility for their errors
and misdeeds, and to contribute to the larger
community to which they belong. (Lynn Paine –
Value Shift)

                           “The	
  decision	
  to	
  recall	
  these	
  vehicles,	
  a	
  
                           voluntary	
  decision,	
  was	
  Toyota’s,”	
  Mr.	
  Lentz	
  
                           said.	
  “We	
  had	
  a	
  legal	
  and	
  an	
  ethical	
  
                           requirement”	
  to	
  stop	
  selling	
  the	
  vehicles.	
  	
  
                           NY	
  Times	
  2/1/10	
  




                 ©2010 All rights reserved.
What is Organization Development?
 OD involves

  (1) planned,

  (2) organization-wide action

  (3) managed through its internal hierarchy which

  (4) increases organizational efficiency and sustainability
 through

 (5) use of planned interventions into organizational
 processes that are

  informed by behavioral-science knowledge. (Beckhard)

                   ©2010 All rights reserved.
What is Organization Development?
 "Organization development is a system-wide application of
 behavioral science knowledge to the planned development
 and reinforcement of organizational strategies, structures,
 and processes for improving an organization's effectiveness.”

 -- Cummings and Worley, "Organization Development and Change",
 Sixth Edition, South-Western Publishing, 1997, p.2.




                    ©2010 All rights reserved.
 Organiza)on	
  Management	
  Roots	
  Overall	
  

                                                                                                                                                  Effec%veness/Efficiency	
  /
                                                                                                                                                  Growth/Sustainability/
                                                                                                                                                  Innova%on	
  
                                  Total	
  Quality	
  Management	
  –	
  E.	
  Deming	
  
        Convergence	
  




                                                                               Management	
  Consul)ng	
  
                                                                               experts	
  

                                                                                                  Organiza)on	
  Development	
  
                                                                                                  process	
  

                                                                               Compu&ng	
  Technology	
  
Taylor	
  1880	
  –	
  90’s	
  
                                  1930’s	
   1940’s	
  	
  	
  	
  	
  	
  	
  50’s	
  –	
  60’s	
  	
  	
  	
  	
  	
  	
  70’s	
  -­‐80’s	
  	
  	
  90	
  –	
  2000	
  	
  	
  	
  	
  2010	
  

                                                            ©2010 All rights reserved.
OD	
  -­‐	
  Roots	
  	
                                                                          Effec%veness/Efficiency	
  /
                                                                                                                                    Growth/Sustainability/
                                                                                                                                    Innova%on	
  
             Convergence	
  




                                                                                         NTL	
  –Na)onal	
  
                                                                                         Training	
  Labs	
  
                                                                                         T	
  Group	
  Method	
  -­‐	
  
                                                                                         Exxon	
  
                                                                              	
  	
  	
  Douglas	
  McGregor	
  –	
  Union	
  Carbide	
  
                                                                              	
  	
  	
  Dick	
  Beckhard	
  –	
  General	
  Mills	
  

                                                                                               Survey	
  	
  Feedback	
  –	
  Rensis	
  Likert	
  	
  
                                                                                  Tavistock	
  –	
  UK	
  –	
  Sociotechnical	
  systems	
  
                                                                                  Emery	
  and	
  Trist	
  –	
  Welsh	
  Mines,	
  Hawker	
  Sidley	
  
                                    Hawthorne	
  	
                                Compu&ng	
  Technology	
  
Taylor	
  1880	
  –	
  90’s	
  
                                  1930’s	
   1940’s	
  	
  	
  	
  	
  	
  	
  50’s	
  –	
  60’s	
  	
  	
  	
  	
  	
  	
  70’s	
  -­‐80’s	
  	
  	
  90	
  –	
  2000	
  	
  	
  	
  	
  2010	
  
                                                                         {
                                                                                                    {
                                                               ©2010 All rights reserved.
                                                                                                                              {
                                                                         Stable	
                   Transi)on	
   Recession	
  
OD	
  –	
  80’s	
  Forward	
  	
                                                                         Effec%veness/Efficiency	
  /
                                                                                                                                           Growth/Sustainability/
                                                                                                                                           Innova%on	
               Open	
  
                                                                                                                                                Diversity	
          Networks	
  
                                                                                                                                                Approaches	
  
             Convergence	
  




                                                                                                                                                Learning	
  Org.	
   Social	
  
                                                                                                                                                                     Media	
  
                                                                                                           TQM	
  
                                                                                                           Quan)ta)ve	
                                                Coaching/Mentoring	
  

                                                                                                                                        Socio-­‐cultural	
    Neuroscience
                                                                                                                                        approaches	
  
                                                                                                                                        Interdisciplinary	
  
                                                                                                                                        Anthropology	
  
                                                                                                                                        Ethnography	
  

                                                                                             Compu&ng	
  Technology	
  
Taylor	
  1880	
  –	
  90’s	
  
                                         1930’s	
   1940’s	
  	
  	
  	
  	
  	
  	
  50’s	
  –	
  60’s	
  	
  	
  	
  	
  	
  	
  70’s	
  -­‐80’s	
  	
  	
  90	
  –	
  2000	
  	
  	
  	
  	
  2010	
  
                                                                                {
                                                                                                           {
                                                                                                           {
                                                                                                                                                             {
                                                                                                                                                             {
                                                                      ©2010 All rights reserved.
                                                                                Stable	
                Transi)on	
   Recession	
   Globaliza)on	
   VUCA	
  
©Marvin	
  Weisbord	
  

©2010 All rights reserved.
Leadership	
  Models	
  Reflect	
  the	
  stage	
  of	
  Science	
  and	
  
                  Technology	
  or	
  Not	
                    Collabora4ve	
  
                                                                                        Integra4ve	
  

                                                                           Heroic	
     Theories	
  

                                               Charisma4c	
  and	
  	
  
                                               Transforma4onal	
  
                  Followership	
  or	
  
                                               Theories	
  
                  Power-­‐Influence	
  



                 Con4ngency	
  
 Behavior	
      Theories	
  
 Theories	
  
50’s-­‐60s	
     60’s-­‐70’s	
                  80’s	
                      90’s	
                00’s	
  

                                   ©2010 All rights reserved.



                               Axelrod	
  Becker	
  Consul)ng	
  -­‐	
  
                               21st	
  Century	
  Organiza)on	
  
Wiki URL

http://odiseg.wikispaces.com/




         ©2010 All rights reserved.

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Organization Development Future Forward

  • 1.  Organiza)onal  Development:  Future  Forward   ©2010 All rights reserved.
  • 2. What is an Organization?   •  An organization is a legal fiction created to solve an ill defined problem with an ill defined solution. (Wm Passmore) •  An organization neither has a conscience or soul, only the people in the organization have them. •  An organization is a series of conversations or dialogues, external and internal in pursuit of the solution. (Wm Passmore) •  … People today expect companies to demonstrate technical excellence, to be efficient, and to create wealth, they also expect them to behave as moral actors, exhibiting the range of competencies required of other moral actors. ©2010 All rights reserved.
  • 3. Among these [competencies] are the ability to frame their own purposes, to conform their activities to basic ethical standards, to show consideration for others, to exercise moral judgment in conducting their affairs, to accept responsibility for their errors and misdeeds, and to contribute to the larger community to which they belong. (Lynn Paine – Value Shift) “The  decision  to  recall  these  vehicles,  a   voluntary  decision,  was  Toyota’s,”  Mr.  Lentz   said.  “We  had  a  legal  and  an  ethical   requirement”  to  stop  selling  the  vehicles.     NY  Times  2/1/10   ©2010 All rights reserved.
  • 4. What is Organization Development? OD involves (1) planned, (2) organization-wide action (3) managed through its internal hierarchy which (4) increases organizational efficiency and sustainability through (5) use of planned interventions into organizational processes that are informed by behavioral-science knowledge. (Beckhard) ©2010 All rights reserved.
  • 5. What is Organization Development? "Organization development is a system-wide application of behavioral science knowledge to the planned development and reinforcement of organizational strategies, structures, and processes for improving an organization's effectiveness.” -- Cummings and Worley, "Organization Development and Change", Sixth Edition, South-Western Publishing, 1997, p.2. ©2010 All rights reserved.
  • 6.  Organiza)on  Management  Roots  Overall   Effec%veness/Efficiency  / Growth/Sustainability/ Innova%on   Total  Quality  Management  –  E.  Deming   Convergence   Management  Consul)ng   experts   Organiza)on  Development   process   Compu&ng  Technology   Taylor  1880  –  90’s   1930’s   1940’s              50’s  –  60’s              70’s  -­‐80’s      90  –  2000          2010   ©2010 All rights reserved.
  • 7. OD  -­‐  Roots     Effec%veness/Efficiency  / Growth/Sustainability/ Innova%on   Convergence   NTL  –Na)onal   Training  Labs   T  Group  Method  -­‐   Exxon        Douglas  McGregor  –  Union  Carbide        Dick  Beckhard  –  General  Mills   Survey    Feedback  –  Rensis  Likert     Tavistock  –  UK  –  Sociotechnical  systems   Emery  and  Trist  –  Welsh  Mines,  Hawker  Sidley   Hawthorne     Compu&ng  Technology   Taylor  1880  –  90’s   1930’s   1940’s              50’s  –  60’s              70’s  -­‐80’s      90  –  2000          2010   { { ©2010 All rights reserved. { Stable   Transi)on   Recession  
  • 8. OD  –  80’s  Forward     Effec%veness/Efficiency  / Growth/Sustainability/ Innova%on   Open   Diversity   Networks   Approaches   Convergence   Learning  Org.   Social   Media   TQM   Quan)ta)ve   Coaching/Mentoring   Socio-­‐cultural   Neuroscience approaches   Interdisciplinary   Anthropology   Ethnography   Compu&ng  Technology   Taylor  1880  –  90’s   1930’s   1940’s              50’s  –  60’s              70’s  -­‐80’s      90  –  2000          2010   { { { { { ©2010 All rights reserved. Stable   Transi)on   Recession   Globaliza)on   VUCA  
  • 9. ©Marvin  Weisbord   ©2010 All rights reserved.
  • 10. Leadership  Models  Reflect  the  stage  of  Science  and   Technology  or  Not   Collabora4ve   Integra4ve   Heroic   Theories   Charisma4c  and     Transforma4onal   Followership  or   Theories   Power-­‐Influence   Con4ngency   Behavior   Theories   Theories   50’s-­‐60s   60’s-­‐70’s   80’s   90’s   00’s   ©2010 All rights reserved. Axelrod  Becker  Consul)ng  -­‐   21st  Century  Organiza)on  
  • 11. Wiki URL http://odiseg.wikispaces.com/ ©2010 All rights reserved.