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

SYNDICATED
SOURCES OF
SECONDARY
DATA
BURCU AKMAN
VELİ BAHÇECİ
Overview
 The Nature Of The Syndicated Data


Surveys



Purchase and Media Panels



Electronic Scanner Services

 Retailer And Wholesaler Audits
 Industry Services
The nature of the syndIcated data
Classification of Syndicated Services
A Classification of Syndicated Services:
Household/Consumers

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3-Electronic
Scanner Services

Household Consumers
2-Panels
1-Surveys

Volume
Tracking
Data

Purchase

Psychographic
& Lifestyles

Media

Advertising
Evaluation
General

Scanner
Panels
Scanner
Panels with
Cable TV
Survey
Periodic Surveys


Regular
intervals

 Follow

customer
satisfaction
directly
Panel Surveys


Known omnibus panel



Measure same group of
respondents over time, but not
on the same variable
Shared Surveys


Developed for multiple
clients, each of them share
the expenses



General questions and each
client can add proprietary
questions



Regular or one-time study

 Omni Tel : Ford Motor

Company
Surveys may also be classified on the basis of their content:
Surveys by Syndicated Firms

Periodic

Psychographic and
Lifestyles

Panel

Shared

Advertising
Evaluation

General
Psychographics and Lifestyles
 Psychographics related

with psychological
profiles activities,
interests and opinions.

 Lifestyles: distinctive

modes of living with in a
society or some of
segments such as DINK.
Example: Free at Last


Yankelovich Research Company



Survey on social trends and
lifestyles



It conducted at the same time
each year



2500 adults, 16 and older,
including special sample 300
college students



Interviews conducted in person
Advertising Evaluation



Assess effectiveness of advertising



Recruited audience method



Home viewing method
General Surveys



Variety of other purposes
Uses of Surveys


Collect psychographic and lifestyle data for
market segmentation



Developing consumer profiles

 Determining consumer preferences


Determining product image



Conducting price perception analysis
Advantages and Disadvantages of Surveys
 Advantages

 Disadvantages



 Interviewer error

Most flexible way of
obtaining data

 Asked in variety of

questions: visual ads,
products etc.

 Respondent errors
Purchase Panel
 It is a marketing research
technique,

based on collecting purchase
information
from a continuous and
representative household
sample
regularly and continuously
Purchase Panel
Purchase Panel
Media Panels


Recording viewing behavior



Nielsen TV index



Use to identify prospects for
products and services based on
consumers’ viewing.
Media Panels


Media surveys reports;



E-commerce activity

 Domains and unique sites
 Rankings by side and category


Traffic patterns



E-commerce transactions
Turkey Internet Investment Reports
Uses of Purchase and Media Panels
 Forecasting sales
 Measuring promotional effectiveness
 Market share
 Assessing brand loyalty
 Brand switching behavior

 Selecting media program
 Establishing viewer profiles
Advantages and disadvantages of
Purchase and Media Panels


Advantages:

 Disadvantages:



Information about
aggregate sales activity,
brand shares





Measure consumer
behavior

 Representativeness



Analyze:



Heavy buyers



Brand switching



Repeat purchase

Mortality effect: drop out
rate, moving
Electronic Scanner Services
 Data obtained by passing merchandise over a laser

scanner that reads UPC (universal product code)
from consumer purchases.
ACNielsen and Information Resources
 Compile and sell data which tell subscribers how

well their products are selling relative to the
competition.
 The accuracy and speed with which product

movement at the retail level can be recorded using
electronic scanners have reshaped the marketing
research industry.
Types Of Scanner Data
 1. Volume Tracking Data
 2. Scanner Panels

 3. Scanner Panels With Cable TV
Volume Tracking Data
 Scanner data that provides information on

purchases by brand, size, price and flavor or
formulation.
 Supermarkets
 Outlets with electronic checkout counters
Scanner Panels
 Scanner data collected from panel members who

are issued an ID card allowing panel members’
purchases to be linked to their identities.
Scanner Panels With Cable TV
 The combination of a scanner panel with

manipulations of the advertising that is being
broadcast by cable TV companies.
Uses Of Scanner Data
 National volume-tracking data can be used for

tracking;
 Sales

 Prices
 Distribution
 For modeling and analyzing early warning signals.
Uses Of Scanner Data
 Scanner panels with cable TV can be used for;
 Testing new products
 Repositioning products

 Analyzing promotional mix
 Making advertising and pricing decisions
Advantages Of Scanner Data
 Scanner data are not only available more quickly,

they are also typically more accurate than data
collected through either surveys or purchase panels
 The response bias that plagues manual data

collection is lessened
 Errors due to failures in recall are also eliminated

with electronic data collection
 Offers the ability to study very short time periods of

sales activity
Disadvantages Of Scanner Data
 Lack of presentativeness; only retailers equipped

with scanners are included in research
 Such as food warehouses, mass merchandisers may

be excluded
 Likewise, the availability of scanners may be lacking

in certain geographical areas
 All products may not be scanned
 The available technology permits the monitoring of

only one TV set per household. Not 2nd or 3rd TV set
Retailer And Wholesaler Audits
 A data collection process derived from physical

records or inventory analysis.
 Data are collected personally by the researcher or

by representatives of the researcher, and the data
are based upon counts, usually of physical objects
other than people.
Syndicated Sources Of Secondary Data

INSTITUTIONS

RETAILERS

AUDITS

WHOLESALERS

DIRECT
INQUIRIES

INDUSTRIAL
FIRMS

CLIPPING
SERVICES

CORPORATE
REPORTS
Uses Of Audit Data
 Standardized as well as customized reports are

available to help subscribers manage their brands.
 These reports provide information that can be used

to;
 Determine market size and share
 Assess competitive activity
 Identify distribution problems
 Develop sales potentials and forecasts
 Develop and monitor promotional allocations based

on sales volume
Industry Services
 Secondary data derived from industrial sources and

intended for industrial use.
 Types of data collected
 Financial
 Operating
 Employment
Combining Information From A Variety Of
Sources: Single Source Data
 Single source data is an effort to combine data from

different sources by gathering integrated
information on household and marketing variables
applicable to the same set of respondents.
Thanks for listening



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Syndicated sources of secondary data

  • 2. Overview  The Nature Of The Syndicated Data  Surveys  Purchase and Media Panels  Electronic Scanner Services  Retailer And Wholesaler Audits  Industry Services
  • 3. The nature of the syndIcated data
  • 4.
  • 6. A Classification of Syndicated Services: Household/Consumers F i g u r e 5 . 4 A C l a s s i f i c a t i o n o f S y n d i c a t e d S e r v i c e s : H o u s e h o l d / C o n s u m e r s 3-Electronic Scanner Services Household Consumers 2-Panels 1-Surveys Volume Tracking Data Purchase Psychographic & Lifestyles Media Advertising Evaluation General Scanner Panels Scanner Panels with Cable TV
  • 8.
  • 10. Panel Surveys  Known omnibus panel  Measure same group of respondents over time, but not on the same variable
  • 11. Shared Surveys  Developed for multiple clients, each of them share the expenses  General questions and each client can add proprietary questions  Regular or one-time study  Omni Tel : Ford Motor Company
  • 12. Surveys may also be classified on the basis of their content: Surveys by Syndicated Firms Periodic Psychographic and Lifestyles Panel Shared Advertising Evaluation General
  • 13. Psychographics and Lifestyles  Psychographics related with psychological profiles activities, interests and opinions.  Lifestyles: distinctive modes of living with in a society or some of segments such as DINK.
  • 14. Example: Free at Last  Yankelovich Research Company  Survey on social trends and lifestyles  It conducted at the same time each year  2500 adults, 16 and older, including special sample 300 college students  Interviews conducted in person
  • 15. Advertising Evaluation  Assess effectiveness of advertising  Recruited audience method  Home viewing method
  • 17. Uses of Surveys  Collect psychographic and lifestyle data for market segmentation  Developing consumer profiles  Determining consumer preferences  Determining product image  Conducting price perception analysis
  • 18. Advantages and Disadvantages of Surveys  Advantages  Disadvantages   Interviewer error Most flexible way of obtaining data  Asked in variety of questions: visual ads, products etc.  Respondent errors
  • 19. Purchase Panel  It is a marketing research technique, based on collecting purchase information from a continuous and representative household sample regularly and continuously
  • 22. Media Panels  Recording viewing behavior  Nielsen TV index  Use to identify prospects for products and services based on consumers’ viewing.
  • 23. Media Panels  Media surveys reports;  E-commerce activity  Domains and unique sites  Rankings by side and category  Traffic patterns  E-commerce transactions
  • 25. Uses of Purchase and Media Panels  Forecasting sales  Measuring promotional effectiveness  Market share  Assessing brand loyalty  Brand switching behavior  Selecting media program  Establishing viewer profiles
  • 26. Advantages and disadvantages of Purchase and Media Panels  Advantages:  Disadvantages:  Information about aggregate sales activity, brand shares   Measure consumer behavior  Representativeness  Analyze:  Heavy buyers  Brand switching  Repeat purchase Mortality effect: drop out rate, moving
  • 27. Electronic Scanner Services  Data obtained by passing merchandise over a laser scanner that reads UPC (universal product code) from consumer purchases.
  • 28. ACNielsen and Information Resources  Compile and sell data which tell subscribers how well their products are selling relative to the competition.  The accuracy and speed with which product movement at the retail level can be recorded using electronic scanners have reshaped the marketing research industry.
  • 29. Types Of Scanner Data  1. Volume Tracking Data  2. Scanner Panels  3. Scanner Panels With Cable TV
  • 30. Volume Tracking Data  Scanner data that provides information on purchases by brand, size, price and flavor or formulation.  Supermarkets  Outlets with electronic checkout counters
  • 31. Scanner Panels  Scanner data collected from panel members who are issued an ID card allowing panel members’ purchases to be linked to their identities.
  • 32. Scanner Panels With Cable TV  The combination of a scanner panel with manipulations of the advertising that is being broadcast by cable TV companies.
  • 33. Uses Of Scanner Data  National volume-tracking data can be used for tracking;  Sales  Prices  Distribution  For modeling and analyzing early warning signals.
  • 34. Uses Of Scanner Data  Scanner panels with cable TV can be used for;  Testing new products  Repositioning products  Analyzing promotional mix  Making advertising and pricing decisions
  • 35. Advantages Of Scanner Data  Scanner data are not only available more quickly, they are also typically more accurate than data collected through either surveys or purchase panels  The response bias that plagues manual data collection is lessened  Errors due to failures in recall are also eliminated with electronic data collection  Offers the ability to study very short time periods of sales activity
  • 36. Disadvantages Of Scanner Data  Lack of presentativeness; only retailers equipped with scanners are included in research  Such as food warehouses, mass merchandisers may be excluded  Likewise, the availability of scanners may be lacking in certain geographical areas  All products may not be scanned  The available technology permits the monitoring of only one TV set per household. Not 2nd or 3rd TV set
  • 37. Retailer And Wholesaler Audits  A data collection process derived from physical records or inventory analysis.  Data are collected personally by the researcher or by representatives of the researcher, and the data are based upon counts, usually of physical objects other than people.
  • 38. Syndicated Sources Of Secondary Data INSTITUTIONS RETAILERS AUDITS WHOLESALERS DIRECT INQUIRIES INDUSTRIAL FIRMS CLIPPING SERVICES CORPORATE REPORTS
  • 39. Uses Of Audit Data  Standardized as well as customized reports are available to help subscribers manage their brands.  These reports provide information that can be used to;  Determine market size and share  Assess competitive activity  Identify distribution problems  Develop sales potentials and forecasts  Develop and monitor promotional allocations based on sales volume
  • 40. Industry Services  Secondary data derived from industrial sources and intended for industrial use.  Types of data collected  Financial  Operating  Employment
  • 41. Combining Information From A Variety Of Sources: Single Source Data  Single source data is an effort to combine data from different sources by gathering integrated information on household and marketing variables applicable to the same set of respondents.