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Faster global delivery in the face of constant
updates
Pragmatic Product Training
In a recent study, 9 out of 10 multinational organizations admit that
communication misunderstandings have stood in the way of a major
cross-border transaction, incurring significant losses for their company.
Features can change in an instant in today’s fast paced
marketplace, making it a constant challenge to keep your
sales teams up-to-date with the latest releases while also
controlling cost. Unfortunately, this often leads to launching
a global release without localization.
Quick Learning Modules (QLMs) are
perfect for the agile product
development environment.
Pragmatic Product Training: Faster global delivery in the face of constant updates
www.viadelivers.comPage 2
Pragmatic Product Training: Faster global delivery in the face of constant updates
QLMs are easy to
produce and localize,
plus they boost retention
and save money.
www.viadelivers.comPage 3
• Fast development - can be done in as little as 2 days to 3 weeks
• Uses templates and shells that are easy to update, reuse and
localize
• Can be made to stand alone, as well as make up part of a
complete course
• They can easily be made to be mobile friendly
Keep it short, focused, and easy to
understand.
Pragmatic Product Training: Faster global delivery in the face of constant updates
Training modules should be limited to 10 - 15 minutes. Maintain
simplified and limited learning goals per module for maximum
impact.
• Identify the most important thing that learners are expected to
do with their product knowledge
• Keep the brand messaging consistent despite changing product
specifications
• Organize it around opportunities where a salesperson can make
the highest impact
www.viadelivers.comPage 4
Use QLMs as part of a comprehensive,
blended learning program
Space content and use multiple touches,
refreshers and checks for better
retention.
• Reinforces knowledge to help learners
quickly master the subject
• Encourages learner adoption of your
messages
• Increases engagement over a longer
period of time
Spacing learning material over time adds to the
power of repetition, producing improvements of up
to 40%, according to Dr. Will Thalheimer.
Pragmatic Product Training: Faster global delivery in the face of constant updates
www.viadelivers.comPage 5
Don’t Forget to Localize it.
Well designed global courses cost 30%
less to produce and take 50% less time
to complete*.
*According to data across 1000 global eLearning projects seen
by more than 100 million people.
Pragmatic Product Training: Faster global delivery in the face of constant updates
www.viadelivers.comPage 6
Prepare your e-Learning programs with
global distribution in mind.
Localization as an afterthought leads to budget overruns or
significant required rework. By thinking about localization in
advance, the course can be architected to allow for easy
deployment, modifications and updates.
• Get the Instructional Designer, Subject
Matter Experts and Localization Team
involved early
• Create global content templates
• Define objectives and approach in the
global design doc
• Develop style guides and glossaries
• Leverage Translation Memory
• Identify a responsible in-country
reviewer to validate content
• Work with firms who utilize in-country
translators who are up-to-speed with the
latest nuances and trends of the market
Pragmatic Product Training: Faster global delivery in the face of constant updates
www.viadelivers.comPage 7
Need global-ready
eLearning content?
We can help. Leading global companies rely on
VIA for its expertise in learning and global
performance support. VIA works with HP, Intel,
Waste Management, Nike, Mercer and more
great customers to support their most ambitious
engagement and performance goals.
Page 8
Get Started
Copyright © 2014, All rights reserved.
info@viadelivers.com
1-800-737-8481
www.viadelivers.com
Pragmatic Product Training: Faster global delivery in the face of constant updates

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Product training - Faster global delivery in the face of constant updates

  • 1. Faster global delivery in the face of constant updates Pragmatic Product Training
  • 2. In a recent study, 9 out of 10 multinational organizations admit that communication misunderstandings have stood in the way of a major cross-border transaction, incurring significant losses for their company. Features can change in an instant in today’s fast paced marketplace, making it a constant challenge to keep your sales teams up-to-date with the latest releases while also controlling cost. Unfortunately, this often leads to launching a global release without localization. Quick Learning Modules (QLMs) are perfect for the agile product development environment. Pragmatic Product Training: Faster global delivery in the face of constant updates www.viadelivers.comPage 2
  • 3. Pragmatic Product Training: Faster global delivery in the face of constant updates QLMs are easy to produce and localize, plus they boost retention and save money. www.viadelivers.comPage 3 • Fast development - can be done in as little as 2 days to 3 weeks • Uses templates and shells that are easy to update, reuse and localize • Can be made to stand alone, as well as make up part of a complete course • They can easily be made to be mobile friendly
  • 4. Keep it short, focused, and easy to understand. Pragmatic Product Training: Faster global delivery in the face of constant updates Training modules should be limited to 10 - 15 minutes. Maintain simplified and limited learning goals per module for maximum impact. • Identify the most important thing that learners are expected to do with their product knowledge • Keep the brand messaging consistent despite changing product specifications • Organize it around opportunities where a salesperson can make the highest impact www.viadelivers.comPage 4
  • 5. Use QLMs as part of a comprehensive, blended learning program Space content and use multiple touches, refreshers and checks for better retention. • Reinforces knowledge to help learners quickly master the subject • Encourages learner adoption of your messages • Increases engagement over a longer period of time Spacing learning material over time adds to the power of repetition, producing improvements of up to 40%, according to Dr. Will Thalheimer. Pragmatic Product Training: Faster global delivery in the face of constant updates www.viadelivers.comPage 5
  • 6. Don’t Forget to Localize it. Well designed global courses cost 30% less to produce and take 50% less time to complete*. *According to data across 1000 global eLearning projects seen by more than 100 million people. Pragmatic Product Training: Faster global delivery in the face of constant updates www.viadelivers.comPage 6
  • 7. Prepare your e-Learning programs with global distribution in mind. Localization as an afterthought leads to budget overruns or significant required rework. By thinking about localization in advance, the course can be architected to allow for easy deployment, modifications and updates. • Get the Instructional Designer, Subject Matter Experts and Localization Team involved early • Create global content templates • Define objectives and approach in the global design doc • Develop style guides and glossaries • Leverage Translation Memory • Identify a responsible in-country reviewer to validate content • Work with firms who utilize in-country translators who are up-to-speed with the latest nuances and trends of the market Pragmatic Product Training: Faster global delivery in the face of constant updates www.viadelivers.comPage 7
  • 8. Need global-ready eLearning content? We can help. Leading global companies rely on VIA for its expertise in learning and global performance support. VIA works with HP, Intel, Waste Management, Nike, Mercer and more great customers to support their most ambitious engagement and performance goals. Page 8 Get Started Copyright © 2014, All rights reserved. info@viadelivers.com 1-800-737-8481 www.viadelivers.com Pragmatic Product Training: Faster global delivery in the face of constant updates