Disruptive Innovations in Higher Education

1. Cisco Confidential© 2012 Cisco and/or its affiliates. All rights reserved. 1
Senaka Ariyasinghe
Cisco Consulting Services APJC
21 June 2013
Old University of Bologna buildings,
c. 1088
MOOCs C. 2008

2. © 2013 Cisco Consulting Services. All rights reserved. Cisco Confidential 2
• Online delivery of University courses, accessed via
Web
• Open for anyone
• Massive enrollment – no cap
• Uses streaming video, forums and written and
interactive online material
• Courses – and learning – is free
• Accreditation, however, may be for a fee
• Several MOOCs platforms
Freemium Business
Model

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Student&Researcher
NeedsIdentified
Student&Researcher
NeedsSatisfied
Innovation Process Operations Process
Identify
Student &
Researcher
Market
Opportunity
Build
Unique
Offerings
for Students
&
Researchers
Learning &
Teaching
Course
Development
Student
Admission
Marketing &
Promoting UoM
locally &
Internationally
for prospective
students &
researchers
Provide service
& support to
students &
researchers
(e.g. IT Service
Desk, 13MELB,
Student
Services)
Support/Service
Process
Course Delivery
Carry out
Research activity
• Online, Free Courses
• Global market
• Anytime, anywhere access
• New forms of delivery – Blended & Flipped
Classroom
Disruptive
Innovations

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Disruptive Innovations
MOOCs
Traditional University
MOOCs
3D Printing

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Traditional University Model MOOCs Model
• Closed/Proprietary L&T
• Fee based
• Mostly local/Limited International
presence
• Scalability limited by faculty & other
physical assets
• Promotes on-campus experience
• Open access to courses
• Massively scalable
• Global presence
• Free learning
• Any time, anywhere access
• Promotes eLearning, learning at your
own terms

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• Philanthropy -> Venture capital &
monetization
• Student lifestyle changes and flexibility
needs
• Globalisation
• Student debt
• Choice of courses
• Open access
• Free/Freemium/try-buy models
• Effectiveness of new learning & teaching
models, such as Blended Learning and
Flipped Classroom
Time
Expertise
MOOCs influenced
S-Curve effect of Learning

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Traditional
Classroom
Instructions
eLearning
Blended
Classroom
100% Online

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University – Flexibility in Scheduling Students - Flexible Study & Lifestyle
needs
BUS
828
BUS
828
BUS
828
BUS
828
ENG
341
COM
696
Traditional
Scheduling
Blended
Scheduling
Mon Tue Wed
Tue/Wed Bus 828 class moved to
online

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• Delivering instructions in the classroom -
Broadcast
• Tutorials given at end of class
• Students completes homework at home
• Teacher spends more time instructing rather
than interacting
• Delivering instructions online – e.g. via Video
– outside of the classroom
• Homework done in the classroom
• Students interact with each other &
collaborate
• Teacher spends more time interacting instead
of teaching
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=MX+C…
F=MA
E=MC2…Y
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F=MA
E=MC2…Y
=MX+C…
F=MAv
E=MC2…Y
=MX+C…
F=MAv

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OCW (Open Courseware) YouTube EDU
iTunesU Khan Academy

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Learning Accreditation
Accreditation
(for Fee)
Learning (free)
Degree
Certificate of Completion
Traditional Model (Fee Paying)
Online Learning Model
Learning (free)
Learning (free)

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Coursera ‘Signature Track’
Charges
$30-90 for verification

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6.002 Circuits and Electronics
MIT - 6.002 eDX /MITx – 6.002x
Format Lecture eLearning
Audience In-campus Worldwide
Content Identical
No of Students 4,000/Year 150,000 – first
session
Cost Fee-based Free
x 40 potential
opportunity
Additional Revenue
Opportunity:
$60 x 150,000 = $9 mil

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MOOCs
(Platform Provider/Aggregator)University (Content
Provider)
University (Content
Subscriber)
Education Institutes
(content Subscriber)
Students
Digital Badges
Certificate of Completion

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“Our Goal is to educate 1,000,000,000 people around the world. Online Education is the single biggest
change in education since the printing press” - Anant Agarwal President of edX

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•Reputed University (2nd
Tier)
•Delivery – 100% online
•Fee based – up to $1500

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•Reputed University
(Top Tier Elite)
•Delivery – 100% online
• Free

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Source: Open Education: Implications for Higher Education – A Whitepaper
http://publications.cetis.ac.uk/2013/667

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• Certification
• Secure Assessments
• At a certified testing facility
• Employee Recruiting
• Employee or University Screening
• Human-provided tutoring
• Corporate/University Enterprise Model
• On-premise model
• Tuition Fees
• For certain types of courses
• Sponsorship
• 3rd party sponsorship of courses

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Anytime,
anywhere
learning
Global Student
Base
Best of in-
campus
Best of
eLearning
Content
Providers
LinkedIn
FaceBook
Technology enabled
cost reductions:
• Cloud/BYOD
New Revenue
Opportunities from
eLearning –
Global market
New Channels:
• FaceBook
• Linkedin
• iPads,
iPhones
MOOCs
MOOCs
MOOCs
MOOCs
MOOCs
MOOCs

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http://techcrunch.com/2013/04/12/california-universities-aggressively-expand-online-courses-finds-
failure-rates-drop/
• CSU will offer a special “flipped” version of
edX Electrical Engineering course at its
universities
• Students watch online lectures from
Harvard and MIT at home, while class time
is devoted to hands-on problem solving
• Flipped Class Increases pass rate by 46%

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• Globalisation of Education…threat or opportunity
• New Higher Ed Business Models are rapidly evolving
• Fee…Free…Freemium
• Learning can happen anywhere…not just in the
campus…blended & flipped formats gaining popularity
• Technology seen as a differentiator…helping improve Student
and Staff experience
• Enroll and experience MOOCs…it’s free
• coursera.org, edx.org, udemy.com, udacity.com
• Software Defined Networking on Coursera

30. Thank You!