1. RESUME
Vishal Rai
Rai.vishal20@live.com
+918019019070
CAREEROBJECTIVE:
A job comprising assertive challenges, which could enhance & aspirate my knowledge, there by
coordinating with an expertise work force, will make me feel elated. As challenges motivates me for
improvement & dealing under experts will increase my capabilities & knowledge.
PROFESSIONAL QUALIFICATION:
 Graduation from Institute of Hotel Management, Catering Technology and applied
Nutrition, Bhopal Madhya Pradesh
 Industrial Training from Double Tree by Hilton (Formally Riviera De Goa), Goa.
 Management Internship in Food and Beverage Service from Lemon Tree Hotels Pvt.
Limited.
Objective
To serve the organization with the best –in class professionalism, integrity, honesty,
sincerity and as a committed team player.
Summary
I have over. 4 and half years of experience in the hotel industry specializing in the Food &
Beverage and Hotel operations .I have worked with Lemon Tree Hotels with great
experience in consistently delivering results that contribute to the mission and overall
success of the hotel by accomplishing performance objectives focused on business
revenues, guest and associate satisfaction.
Skills
Extremely creative, knowledgeable, highly organized, Business Oriented, Very Flexible,
Self-Motivated, Reliable, Excellent at identifying potential business in market,
I can work under pressure, dedicated to customer service and comfort, Shows respect and
sensitivity for cultural differences.
 Ability to identify and resolve problems in a timely manner or develop alternative
solutions, and use reason even when dealing with emotional topics.
 Interpersonal skills including special ability to manage difficult or emotional

2. customer situations respond promptly to customer needs and respond to requests
for service and assistance.
 Proven ability to build positive team spirit.
 Profound ability to delegate work assignments or provide recognition for results.
 Strong ability to look for ways to improve and promote quality and demonstrate
accuracy and thoroughness.
PROFESSIONAL SKILLS
 Sales and Business Building
 Co-ordination with corporate to Build a flexible process to increase overall revenue
 Customer interaction and business partnership skill
WORK EXPERIENCE:
 17 weeks Experience as an industrial Intern in Double Tree by Hilton (Formally
Riviera De Goa), Goa.
 18 months management Internship from Lemon Tree Hotel, East Delhi Mall.
 2 years of experience as Assistant manager-Food and Beverage Service in
Lemon Tree Premier, HI-TEC City.
 2 Months Experience as Assistant manager-Food and Beverage Service in Lemon
Tree Premier, New Delhi Airport.
 Currently associated with Lemon Tree Hotel, East Delhi Mall as Assistant Hotel
Manager.
Responsibilities
 Putting in room rates with forecasting for revenue maximization
 Develop immediate subordinates to handle front desk operations
 Maintaining smooth functioning of front office department in hotel
 Forcing sales very effectively and ensure sales target through regular business from
corporate & Social Function.
 Indoor Guest handling
HOBBIES:
 Love to dance.
 Photography.
STRENGTH:
 Always remain active and alert on job.

3.  Accustomed to working in fast paced environments with the ability to think quickly
and successfully handle difficult situations.
 Client focused, service driven, goal oriented, enterprising work ethic and solid
integrity. Accountable and well organized.
 Excellent human relations skills, having dealt a variety of customers, and employees.
 Always ready to take charge.
 Making new customers through enquiry source.
 Coordination with other departments & customer care
ACADEMIC QUALIFICATION
2009-2012 Graduation in B.Sc. in Hospitality from Institute of hotel Management
Catering Technology and Applied nutrition, Bhopal
PERSONALDETAILS
Date of Birth : March 20, 1991
Status : Unmarried
Language Known : Hindi, English and Nepali
Vishal Rai