1. VISHNU MATHUR
E-Mail: vishnu.mathur@yahoo.com
Contact: 09818085068 / 011-29982154
Seeking senior level assignments in Service Delivery / Program Management with a leading organization of repute
preferably in the IT Services sector.
Profile Summary
• Program Management, Project Management, Service Delivery and Software Development with over 20 years’
experience.
• Gained exposure in sectors such as Real Estate, Banking, Insurance, Telecom (ISP), TTL, Chip Technology and Govt.
Projects.
• Proficient in implementing projects on diverse technical platforms and Managed Services Infra Delivery.
• Successfully assisted top management in planning IT strategies, incorporating, managing and driving business change.
• Software Development and Maintenance projects for both International and national clients across diverse platforms.
• Gained domain expertise in Real Estate, Banking, Insurance, Telecom (ISP), TTL and Chip Technology
• Expertise in mapping business requirements, application design, development, integration, testing and deployment of
complex information systems.
• Managing product based delivery in a Cloud environment.
(Refer to Annexure for Project Details)
Core Competencies
• Planning, executing, monitoring and reviewing ongoing projects / service management
• Managing technical teams as well as conducting review meetings with clients and internal customers
• Developing, implementing & providing all kind of support for business application software for clients
• Understanding the design direction as a whole as it applies to the proposed Technical Architecture
• Providing direction and assistance in specific applications and infrastructure development projects
• Acting as IT subject matter expert for infrastructure technologies & application integration solutions
Organizational Experience
Since Sep’06 with NIIT Technologies Limited, New Delhi as Technical Architect
Highlights:
o Successfully completed several projects in this tenure (Pls. refer to the Annexure)
o On-site manager at Dubai for coordinating Emirates DR site testing and driving PAR (Production Acceptance
Review) process.
o Visited Germany in the capacity of Engagement Manager for Project Dialog Semiconductor.
o Frontier Manager for Punjab and Jammu, stationed at Jalandhar during Project Intranet Prahari (BSF)
May’96-Aug’06 with Churchill India (P) Ltd., Gurgaon India (Now RBS India) as Lead Analyst
Highlights:
• Served as the Pioneer Member (10 years service) for Churchill India (P) Ltd., established1996.
• Gained recognition for contributing new ideas implemented in Churchill.
• Played a vital role as an On-site Manager in United Kingdom (Feb 2005) for Churchill India decommissioning project
• Proactively represented Churchill India in IT Open Day United Kingdom, Nov’00
• Visited United Kingdom thrice on business visa
• Served as an On-site Manager in United Kingdom (Nov’02) for first Batch-Re-Architecture Delivery
• Received:
o Instant Award for Project Batch-Re-Architecture delivery.
o Instant Award for successful delivery of Project Marketing Refresh.
• Gained recognition for urgent project delivery
• Functioned as a Specialist in batch activities as well as in automating activities of routine nature.
• Managed E2E implementation of Project Brain Base.
Training Experience
Oct’95-May’96 with DLF Universal Ltd., New Delhi as Junior Programmer

2. Academic Details
• Advanced Diploma in Computer Applications (ADCA), NIIT, New Delhi in 95’
• Post Graduate Diploma in Computer Applications (PGDCA), IGNOU, New Delhi in 06’
• Advanced Diploma in Computer Applications (ADCA), IGNOU, New Delhi in 06’
• Masters in Computer Applications (MCA), IGNOU, New Delhi in 06’
• Bachelors in Commerce (B.Com. Pass) from Shaheed Bhagat Singh College Delhi University, New Delhi in 94’
Certifications/ Workshop Attended
• Undergone 36 PDU, PMI 3rd
edition workshop.
• Certificate Course in Developer 2000, STG, New Delhi
• Papyrus Certificate by ISIS, United Kingdom
• Certificate in Information Computing, IGNOU, New Delhi
Skill Set
• Operating System Environment:
o UNIX-SCO-DCOSX
o UNIX (Sun Solaris 2.6)
o UNIX (Sun Solaris 2.7)
o UNIX (Sun Solaris 10)
o Windows NT 4.0
o Windows XP
o Windows 2003
• Team Management:
o Team Lead
o Lead Analyst
o Process Specialist
o Technology Specialist
o Technical Architect
o Project Management Office (PMO)
• Languages:
o UNIX Shell Scripting
o Pearl
o C
o Pro*C
o C++
o Pascal
o FORTRAN
o COBOL
• Software Tools:
o Oracle Forms 6i
o Oracle Reports 6i
o SQL*PLUS
o SQL*Loader
o MS SQL 2005
o PL/SQL
o Remedy
o Developer 2000
o Papyrus
o SQL Navigator
o TOAD
o Clearcase
o PVCS Version Manager
o VSS
o CVS
o Test Director
• Databases
o Oracle 7.x
o Oracle 8.x
o Oracle 8.1.x
o FoxBase
o Dbase 3+
Membership
• Member of National Skills Registry (NSR) NASSCOM
Personal Details
Date of Birth: 1st
June 1974
Address: A4/257, Konark Apartments, Kalkaji Extension, New Delhi – 110019
Languages Known: Fluent in English and Hindi (both verbal and written)
Location Preference: Delhi / NCR
Passport No.: A1748141 (Issuing authority RPC, Delhi)
Visa Status: Valid B1 visa for US; Eligible for traveling across all geographies

3. ANNEXURE
NIIT Technologies Limited, New Delhi (Since Sep’06)
Title: India Business Unit
Client: Indian Corporate and Government sector pan-India
Period: Mar’13– Till date
Role: Program Management Officer (PMO)
Description: Indian clients include Fixed Price projects such as Airport Authority of India (AAI), Tobacco
Board, Shipping Corporation of India (SCI), Cox and Kings, Border Security Force (BSF) etc.
Business Unit is also looking into Time and Material projects servicing niche skills.
Accountabilities: Role demanded assisting the BU Head as the single point of contact for resourcing, maintaining
P&L a/c, EVA reporting and ensuring projects are meeting planned margins.
Highlight: Smooth lining Resourcing, Management reports and Sales Logix regularization which helped in
improving month on month overall margin of the Business Unit.
Title: Cloud - BFSI
Client: Co-operative banks (IMCB, Jamia, Sikar)
Period: May’12-Feb’13
Role: Manager - BFSI
Description: Cloud BFSI essentially means supporting two products Banking Easy and Assure Easy. Banking
Easy is catering to co-operative banks such as IMCB, Jamia Bank and Sikar Bank. Assure Easy
(Governance Risk and Compliance) tool, is designed to support Business, Finance, Legal,
Operational and Commercial risks.
Accountabilities: As Manager BFSI, carried out the successful migration of bank branches and HO into CBS (Core
Banking System) application and thereafter maintain their support SLA.
Title: Indian Govt. Projects
Client: Project Intranet Prahari Project for Border Security Force (Ministry of Home Affairs, Govt. of
India) and Crime and Criminal Tracking Network Systems (CCTNS)
Period: Apr’10–Apr’12
Role: Manager (Program Management Office)
Description: BSF is one of India’s elite paramilitary organizations responsible for guarding Indian frontiers.
CCTNS is a framework designed for tracking crime and criminal data across Indian geographies
from a policing perspective.
Accountabilities:
For BSF: As a Manager, carried out the PMO related tasks such as Vendor Management, Resource
Management, Crisis Management, Asset Management, etc concerning delivery across 258
locations across India. Role demanded extensive group coordination/ communication across all
levels of responsibilities within the organization, vendors and client. Additionally, documented
ISO 27001:2005 security preparedness for DC and DRC by providing a preliminary framework to
the client in consultation with the Security team. Served as the Frontier Manager for Punjab and
Jammu frontier headquarters BSF and successfully completed delivery at both these locations.
For CCTNS: From a PMO perspective was handling resourcing and stake holder meetings.
Highlight: Was stationed in Jalandhar & Jammu FTR Headquarters for approximately 3 months as the FTR
Manager Onsite and successfully delivered complete delivery.
Title: Business Integration Services
Client: SEI-US
Period: Aug’09–Mar’10
Role: Team Lead
Description: SEI is a US based financial consulting organization involved in providing services related to
wealth management, Asset management, Fund management, Stock trading, etc.
Accountabilities: As a Team Lead, entailed the understanding of both technical and functional aspects of the
application, in order to facilitate team efforts in achieving end deliverables. Deftly ensured a
quality delivery based on existing processes of the organization.
Title: Dialog Semiconductor
Client: Dialog Semiconductor Germany
Period: Nov’08–Jul’09

4. Role: Technology Specialist
Description: Dialog Semiconductor is a German company dealing in Chip manufacturing for automobile and
Mobile technology with offices situated across different geographies.
Accountabilities: Ascertained the transition of UNIX Support activities from onsite to offshore, intending to
leverage future engagement with the client. Besides being an active team member, from the
technology view point, contributed by writing effective UNIX Shell Scripts, supporting client
ticketing system and facilitating client process enhancements.
Highlight: Travelled and visited Germany for Project Management & KT Session
Title: IBE DR (Disaster Recovery)
Client: Emirates Airline - Dubai
Period: Jun’08–Oct’08
Role: Process Specialist
Description: Emirates, a Dubai based leader in the Travel domain vertical has IBE as its customer on-line
booking engine. The group undertook the task of improving its web portal and is planning to
bring it’s Disaster Recovery site in a active-passive mode recently. The Improvement program
was largely on Java and .NET framework and meant to erect a DR site which will improve overall
customer service.
Accountabilities: As a Process Specialist led onsite team on testing DR site and formulated associated processes.
Highlight: Travelled to Dubai Onsite for delivery.
Title: Earthlink
Client: Earthlink Inc.
Period: Sep’06–May’08
Role: Technology Specialist
Description: EarthLink- a US Atlanta based ISP, servicing customers across different locations across America
Accountabilities: Led a team size of fifteen engineers in offshore ERM, NOC and Unix System Administration teams
respectively. Managed roaster management, role definition and daily task list review. Technology
environment/ Leadership skills include Unix, Remedy, version control systems such as VSS/ CVS,
Big Brother server monitoring tool and Team Management. Involved as a Subject Matter Expert
(SME) from offshore and have successfully transitioned / developed SME skills within the
project. Streamlined project processes concerning operations by enforcing Quality checks and
enhancing team skills at improvising overall Client satisfaction.
Churchill India (P) Ltd. (May’96- Aug’06)
• The Royal Bank of Scotland Group
o IAS Parrity during Jan’06-Aug’06 as Senior Team Member
o CIIAT in Jun’05-Dec’05 as Team Leader
o Marketing Refresh in Jan’05- May’05 as Senior Consultant
o EDI in Jan’04-Dec’04 as Team Leader
o Fin-ess (Finsure) in Jun’03-Dec’03 as Senior Team Member
o Brain Base in Nov’02- May’03 as Team Leader
o Batch Re-Architecture in Jan’00- Oct’02 as Batch Re-Architect
• Mailshot in as Team Leader & Manager
• Print as Senior Team Member
• Claims as Senior Team Member
• Codis as the Team Member
Highlight:
• Have extensively travelled and visited UK in the capacity of Onsite Manager/ Coordinator with successful deliveries
DLF Universal Ltd. (Oct’95-May’96)
• Billing System in Oct’95-May’96 as Junior Programmer