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How to Socialize Your 
Volunteer Recruitment 
with Google Ad Grants 
December 3, 2014 
#vmlearn
Your Speaker 
2 
#vmlearn 
Eric Facas 
Founder, CEO 
Media Cause 
eric@mediacause.org 
@ericfacas 
mediacause.org
What is Google Ad Grants? 
 $120,000/yr in free advertising on Google.com for 
eligible nonprofits. 
 Grantspro gives qualified nonprofits $480,000/yr in 
free Google ads. 
 Step 1: Review eligibility requirements and apply 
IMMEDIATELY at Google.com/nonprofits 
 Step 2: Apply for Google Ad Grants within the Google 
for Nonprofits interface once approved. 
 Step3: Find help! Learn, hire, or find a volunteer.
Agenda For Today 
1. The Fundamentals: Spend Your Grant 
2. Integrated Approach: Create Tangible Value 
3. Case Study: Google Ad Grants + Email = $ 
Ask questions!
25% of Clicks 
75% of 
Clicks 
75% of Clicks 
Google Ads 101 
 Over 3 billion 
searches on Google 
a day 
 Advertisers bid on 
“keywords”; each 
search is a real-time 
auction 
 Advertisers only pay 
when someone clicks 
on their ad 
 Google Ad Grants 
have a $2 maximum 
CPC (cost per click)
Essentials Search Glossary 
 Keywords: Up to 10 Ads are shown every search query 
 Ad Rank: Maximum CPC (cost per click) x Quality Score 
 Quality Score is comprised of the following: 
- Click through rate % (CTR) 
- Landing page quality & relevancy 
- Relevance of ad copy 
- Historical performance & machine learning 
 Account Structure 
Campaigns: Top level account structure 
(tied to programs or goals) 
Ad Groups: 15 - 30 Keywords 
3-4 Text Ads per group 
Ads are tied to Landing Pages
Search Is Only As Effective As Your Website 
 Lots of high quality content -- only able to run ads 
on keywords that match a page on your website 
 Site must educate, inspire action and give 
people easy ways to get involved 
 Conversion tracking set up for all goals
Build Your Keyword List w/ the Long Tail 
58% of 
searches use 
between 2-4 
words 
Average Global Search Phrase Length 
SOURCE: Experian Hitwise – Oct 
2009 
 Local orgs should aim for 1,000+ keywords 
 National orgs should aim for 5,000+ keywords
Add Keywords Without Hurting 
Relevancy 
FIND MORE KEYWORDS 
 Google Suggestions 
(below search results) 
 Keyword Planner 
(in AdWords) 
 Any thesaurus 
OPTIMIZATION TIPS: 
 Remove poor performing 
keywords once a month 
 Test new ones
Family Abuse Facts 
10 
Family Violence 
Learn More - Get the latest family 
violence facts here. 
www.futureswithoutviolence.org 
3.32% CTR 
Family Abuse 
Get the facts on family abuse here & 
learn how you can help stop it. 
FuturesWithoutViolence.org 
5.56% CTR
Family Abuse 
Get the facts on family abuse here & 
learn how you can help stop it. 
FuturesWithoutViolence.org 
Family Violence 
Learn More - Get the latest family 
violence facts here. 
www.futureswithoutviolence.org 
11 
 Headline should be hyper 
relevant to the query – include 
the exact keyword 
 Include an informative and 
empowering call to action 
 Test 3-4 variations at all times 
 Remove the worst performer 
 
every month  
5.56% CTR 
3.32% CTR 
How to Write Effective Ads
Homepage Vs Targeted Landing Page 
Conversion Rate = <1% Conversion Rate = 12.59%
Keep Forms as Short as Possible 
Conversion Rate = 50% Conversion Rate = 74.6% 
 Is all this information necessary 
at this point in the relationship? 
 4 fields is the ideal length
Next Step: Resources for Account Management 
Google Ad Grants Help 
Center 
(https://support.google.com/adwords) 
Google Adwords Certification 
(https://www.google.com/partners/) 
Google Ad Grants Whitepaper 
(http://help.mediacause.org/google-grants) 
Ask Us Anything 
@MediaCause 
(https://twitter.com/mediacause)
The Integrated Marketing Approach: 
Google Ad Grants & Email 
#BetterTogether
People Rarely Search For Places to Give $ 
Nonprofits search 
for donors, not the 
other way around. 
There are two exceptions: Brand terms & disaster relief
What Are People Searching For? 
Information! 
Monthly Google Search Volume 
(Per Campaign) 
“About The Rainforest” – 5,000,000 
“Deforestation” – 457,000 
“Save the Rainforest” – 33,000 
“Rainforest Charities” - 880 
Information based searches 
+ “Creative” email capture 
Sign a petition, learn more 
+ Email, social follow/share 
Get involved, share with friends 
+ Email, social engagement 
Recruit Volunteers/Donations
A Better Approach: Build Communities 
1. Put the needs of the community 1st 
2. Share content that informs and 
inspires 
3. Celebrate wins, challenges and 
progress together 
4. Engage communities to drive 
organizational goals/success 
 Daily: Community Goals 1st 
 Campaigns: Org Goals 1st
What is an Email Worth? 
www.frogloop.com/care2blog/2009/11/11/whats-an-email-address-worth-just-calculate-it.html
Prominent Placement for Newsletter Signups 
 Highly visible, above the fold 
 Test different button colors & calls to action
Messaging Matters, Test & Measure 
 Test “newsletter” alternatives like Get 
Involved, Stay Informed
Incorporate Advocacy Campaigns 
 Peel Ads can be added throughout a site 
to drive petitions signups or other actions
Slide-Ins / Pop-ups for Engaging Content 
 Blogs are a great place to recruit 
supporters, but set frequency caps
Email Gates for Best Digital Content 
 Use AdWords and 
Google Analytics to 
determine the most 
popular content
Mobile Is No Longer The Future 
20% - 50% of site 
traffic is likely 
from mobile 
> 50% of email are 
opened on phones
Case Study 
Getting Social & Creating Value 
With Google Ad Grants
Case Study – Cornell Lab of Ornithology
Initial Strategy 
Saw a picture, maybe listened to the owl call, then left 
Googled “screech owl” and landed on the AllAboutBirds.org species account
Community Building Strategy in Action 
Web Visitors Capture Emails Donors 
 It’s all about email capture and turning 
anonymous traffic into supporters 
 Create lead capture opportunities based on 
what visitors are looking for… pull them in for 
more information
Create A Value Exchange 
Segmentation & 
precision targeting 
lead to greater 
success.
Nurture New Supporters 
A “Welcome Series” triggered by filling out a form: 
 Immediate - thank you email 
 3 days later – More Owl Sounds, Macaulay Library “Voices 
of North American Owls” 
 6 days later – NestWatch Build an Owl Nest Box, YouTube 
Eastern Screech Owl and Barred Owl videos 
 12 days later – Invitation to Join the Lab 
Ongoing communication: 
 New supporters are added to monthly eNewsletter 
 Fundraising campaign appeals and membership drives 
(periodic)
Strategy in Action 
Don’t forget to say THANK YOU! 
Donate/Join for the first time via email 
Begin receiving monthly eNews and email 
solicitations 
Learn more about the Lab through triggered emails 
See offer to download owl sounds in exchange for email address 
Google “screech owl” and land on the AllAboutBirds.org species account
Year One Results 
 Increased email 
capture rate from 
0.2% to 5.98%. 
 Increased our 
email file by 56% 
(522k as of 4/1) 
 Doubled online 
fundraising over 
prior year 
 60% of first-time 
donors are 
coming from 
online
Your Mission, If You Choose To Accept It 
What if we spent $1 billion per year promoting the 
organizations that make the world a better place? 
Thank You !!! 
We only need 2084 nonprofits to spend their maximum 
Grantspro budget – Sign up & share with friends!
What About Facebook? 
Sign & share the petition for #FacebookAdGrants 
http://Change.org/facebookadgrants
Thank You! Questions? 
Eric Facas 
eric@mediacause.org 
@EricFacas 
Media Cause 
Mediacause.org/blog 
@MediaCause
For more free webinars: 
http://learn.volunteermatch.org 
#vmlearn

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Nonprofit Insights: How to Socialize Your Volunteer Recruitment with Google Ad Grants

  • 1. How to Socialize Your Volunteer Recruitment with Google Ad Grants December 3, 2014 #vmlearn
  • 2. Your Speaker 2 #vmlearn Eric Facas Founder, CEO Media Cause eric@mediacause.org @ericfacas mediacause.org
  • 3. What is Google Ad Grants?  $120,000/yr in free advertising on Google.com for eligible nonprofits.  Grantspro gives qualified nonprofits $480,000/yr in free Google ads.  Step 1: Review eligibility requirements and apply IMMEDIATELY at Google.com/nonprofits  Step 2: Apply for Google Ad Grants within the Google for Nonprofits interface once approved.  Step3: Find help! Learn, hire, or find a volunteer.
  • 4. Agenda For Today 1. The Fundamentals: Spend Your Grant 2. Integrated Approach: Create Tangible Value 3. Case Study: Google Ad Grants + Email = $ Ask questions!
  • 5. 25% of Clicks 75% of Clicks 75% of Clicks Google Ads 101  Over 3 billion searches on Google a day  Advertisers bid on “keywords”; each search is a real-time auction  Advertisers only pay when someone clicks on their ad  Google Ad Grants have a $2 maximum CPC (cost per click)
  • 6. Essentials Search Glossary  Keywords: Up to 10 Ads are shown every search query  Ad Rank: Maximum CPC (cost per click) x Quality Score  Quality Score is comprised of the following: - Click through rate % (CTR) - Landing page quality & relevancy - Relevance of ad copy - Historical performance & machine learning  Account Structure Campaigns: Top level account structure (tied to programs or goals) Ad Groups: 15 - 30 Keywords 3-4 Text Ads per group Ads are tied to Landing Pages
  • 7. Search Is Only As Effective As Your Website  Lots of high quality content -- only able to run ads on keywords that match a page on your website  Site must educate, inspire action and give people easy ways to get involved  Conversion tracking set up for all goals
  • 8. Build Your Keyword List w/ the Long Tail 58% of searches use between 2-4 words Average Global Search Phrase Length SOURCE: Experian Hitwise – Oct 2009  Local orgs should aim for 1,000+ keywords  National orgs should aim for 5,000+ keywords
  • 9. Add Keywords Without Hurting Relevancy FIND MORE KEYWORDS  Google Suggestions (below search results)  Keyword Planner (in AdWords)  Any thesaurus OPTIMIZATION TIPS:  Remove poor performing keywords once a month  Test new ones
  • 10. Family Abuse Facts 10 Family Violence Learn More - Get the latest family violence facts here. www.futureswithoutviolence.org 3.32% CTR Family Abuse Get the facts on family abuse here & learn how you can help stop it. FuturesWithoutViolence.org 5.56% CTR
  • 11. Family Abuse Get the facts on family abuse here & learn how you can help stop it. FuturesWithoutViolence.org Family Violence Learn More - Get the latest family violence facts here. www.futureswithoutviolence.org 11  Headline should be hyper relevant to the query – include the exact keyword  Include an informative and empowering call to action  Test 3-4 variations at all times  Remove the worst performer  every month  5.56% CTR 3.32% CTR How to Write Effective Ads
  • 12. Homepage Vs Targeted Landing Page Conversion Rate = <1% Conversion Rate = 12.59%
  • 13. Keep Forms as Short as Possible Conversion Rate = 50% Conversion Rate = 74.6%  Is all this information necessary at this point in the relationship?  4 fields is the ideal length
  • 14. Next Step: Resources for Account Management Google Ad Grants Help Center (https://support.google.com/adwords) Google Adwords Certification (https://www.google.com/partners/) Google Ad Grants Whitepaper (http://help.mediacause.org/google-grants) Ask Us Anything @MediaCause (https://twitter.com/mediacause)
  • 15. The Integrated Marketing Approach: Google Ad Grants & Email #BetterTogether
  • 16. People Rarely Search For Places to Give $ Nonprofits search for donors, not the other way around. There are two exceptions: Brand terms & disaster relief
  • 17. What Are People Searching For? Information! Monthly Google Search Volume (Per Campaign) “About The Rainforest” – 5,000,000 “Deforestation” – 457,000 “Save the Rainforest” – 33,000 “Rainforest Charities” - 880 Information based searches + “Creative” email capture Sign a petition, learn more + Email, social follow/share Get involved, share with friends + Email, social engagement Recruit Volunteers/Donations
  • 18. A Better Approach: Build Communities 1. Put the needs of the community 1st 2. Share content that informs and inspires 3. Celebrate wins, challenges and progress together 4. Engage communities to drive organizational goals/success  Daily: Community Goals 1st  Campaigns: Org Goals 1st
  • 19. What is an Email Worth? www.frogloop.com/care2blog/2009/11/11/whats-an-email-address-worth-just-calculate-it.html
  • 20. Prominent Placement for Newsletter Signups  Highly visible, above the fold  Test different button colors & calls to action
  • 21. Messaging Matters, Test & Measure  Test “newsletter” alternatives like Get Involved, Stay Informed
  • 22. Incorporate Advocacy Campaigns  Peel Ads can be added throughout a site to drive petitions signups or other actions
  • 23. Slide-Ins / Pop-ups for Engaging Content  Blogs are a great place to recruit supporters, but set frequency caps
  • 24. Email Gates for Best Digital Content  Use AdWords and Google Analytics to determine the most popular content
  • 25. Mobile Is No Longer The Future 20% - 50% of site traffic is likely from mobile > 50% of email are opened on phones
  • 26. Case Study Getting Social & Creating Value With Google Ad Grants
  • 27. Case Study – Cornell Lab of Ornithology
  • 28. Initial Strategy Saw a picture, maybe listened to the owl call, then left Googled “screech owl” and landed on the AllAboutBirds.org species account
  • 29. Community Building Strategy in Action Web Visitors Capture Emails Donors  It’s all about email capture and turning anonymous traffic into supporters  Create lead capture opportunities based on what visitors are looking for… pull them in for more information
  • 30. Create A Value Exchange Segmentation & precision targeting lead to greater success.
  • 31. Nurture New Supporters A “Welcome Series” triggered by filling out a form:  Immediate - thank you email  3 days later – More Owl Sounds, Macaulay Library “Voices of North American Owls”  6 days later – NestWatch Build an Owl Nest Box, YouTube Eastern Screech Owl and Barred Owl videos  12 days later – Invitation to Join the Lab Ongoing communication:  New supporters are added to monthly eNewsletter  Fundraising campaign appeals and membership drives (periodic)
  • 32. Strategy in Action Don’t forget to say THANK YOU! Donate/Join for the first time via email Begin receiving monthly eNews and email solicitations Learn more about the Lab through triggered emails See offer to download owl sounds in exchange for email address Google “screech owl” and land on the AllAboutBirds.org species account
  • 33. Year One Results  Increased email capture rate from 0.2% to 5.98%.  Increased our email file by 56% (522k as of 4/1)  Doubled online fundraising over prior year  60% of first-time donors are coming from online
  • 34. Your Mission, If You Choose To Accept It What if we spent $1 billion per year promoting the organizations that make the world a better place? Thank You !!! We only need 2084 nonprofits to spend their maximum Grantspro budget – Sign up & share with friends!
  • 35. What About Facebook? Sign & share the petition for #FacebookAdGrants http://Change.org/facebookadgrants
  • 36. Thank You! Questions? Eric Facas eric@mediacause.org @EricFacas Media Cause Mediacause.org/blog @MediaCause
  • 37. For more free webinars: http://learn.volunteermatch.org #vmlearn