Shouldn't voice applications be simple to write? And shouldn't you be able to "mashup" voice with popular services like Twitter? In this presentation from eComm 2008 in March 2008, Voxeo CTO RJ Auburn talks about what's wrong with developing phone/voice applications today, how they can be done better, and then walks through a sample application showing how easily call presence information could be sent over to a Twitter account using open standards like CCXML.