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GOOD BUSINESS PRACTICES   FOR ENTREPRENEURS ,[object Object],[object Object],[object Object],[object Object],[object Object]
Small Business Facts ,[object Object],[object Object]
Today’s Agenda ,[object Object],[object Object],[object Object]
Entrepreneurs   Hurdles and Rewards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
At the Beginning   Get Expert Advice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where’s the Money? ,[object Object],[object Object],[object Object],[object Object]
Where’s the Money? Informal Network ,[object Object],[object Object],[object Object]
Where’s the Money? Traditional Loans ,[object Object],[object Object],[object Object],[object Object],[object Object]
Where’s the Money? Alternatives to Traditional Loans ,[object Object],[object Object],[object Object],[object Object]
Where’s the Money? Selling Equity ,[object Object],[object Object],[object Object]
General Issues for Financing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
General Issues for Financing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Just the Facts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Office Supply Fraud ,[object Object],[object Object],[object Object]
Trademarks of Office Supply Fraud ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How the Scam Works ,[object Object],[object Object],[object Object],[object Object],[object Object]
How the Scam Works ,[object Object],[object Object],[object Object],[object Object],[object Object]
Subsequent Events ,[object Object],[object Object],[object Object],[object Object],INVOICE PAST DUE
Fighting Back ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why This Fraud Thrives ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
1. Know Your Rights ,[object Object],[object Object],[object Object],[object Object],[object Object]
2. Use Purchase Controls ,[object Object],[object Object],[object Object],Refuse merchandise that does not match your purchase order or bill of lading.
3. Train Your Staff ,[object Object],[object Object],[object Object]
Yellow Pages Invoice Scams ,[object Object],[object Object],[object Object],[object Object]
Avoiding These Scams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Public Safety Fundraising Fraud ,[object Object],[object Object],[object Object]
Blowing the Whistle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Website Cramming Scams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Don’t Get “Crammed” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where to Complain and Get More Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Federal Trade Commission 600 Pennsylvania Ave, NW Washington, DC  20580 1-877-FTC-HELP (382-4357) www.ftc.gov
Customers ,[object Object],[object Object],[object Object],[object Object]
Customer Retention Typical BBB Complains ,[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Retention Typical BBB Complains ,[object Object],[object Object],[object Object],[object Object]
Customers Common Mistakes ,[object Object],[object Object],[object Object],[object Object]
Customer Retention Good Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Complaints Mediation ,[object Object],[object Object],[object Object]
Legal Compliance “Ignorance is not Bliss” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CONTACT THE BBB  ,[object Object],[object Object],[object Object],[object Object]
[object Object]

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Notas del editor

  1. Thanks NY Public Library and co-speakers, FTC Also thanks to Bank of New York, sponsored project What is BBB: We believe in upholding and recognizing ethical business standards and practices in New York;–