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Building
High-Performance Teams
Silvana Wasitova
Riga, July 2018
Characteristics of a
High-Performing Team?
Silvana Wasitova, DTM(2)
• Toastmaster for 17 years, first double-DTM in Europe
• Enterprise Agile Coach based in Switzerland
• Worked in Canada, USA, UK, Germany, France, Switzerland
Private Swiss Bank
What is a Team?
ONE Common Goal
Source: http://festival.si.edu/Media/Default/blog/human-towers-main.jpg
Deliver on Goal
Communicate
Communicate
Collaborate
Help Each Other Out
Have Each
Other’s Back
Photo: shutterstock
Challenge Each
Other to Grow
Continuous Learning
Photo: http://www.awesomefoundation.org
Experiment
Inspect, Adapt
Play
Have Fun
Develop Good Group Normscc: The Daring Librarian - https://www.flickr.com/photos/43666171@N07
Deliver on Your Word
Silvana Wasitova DTM(2)
Lausanne, Switzerland
SilvanaDTM@gmail.com
+41 79 558 05 09
slideshare.com/wasitova
References
• Google Project Aristotle:
https://www.nytimes.com/2016/02/28/magazine/
what-google-learned-from-its-quest-to-build-the-
perfect-team.html
• Software for Your Head: Core Protocols for Creating
and Maintaining Shared Vision
by Jim McCarthy, Michele McCarthy, 2002
• The Core Protocols: A Guide to Greatness
by Richard Kasperowski, 2015

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Building High Performance Teams

Notas del editor

  1. Have you been part of a GREAT Team? What made it Great??? What characteristics did it have?
  2. Even if different team members have different roles Deliver on Goal
  3. Communicate Source: http://www.dailymail.co.uk/news/article-2214245/Reach-sky-Competitors-form-human-towers-annual-festival.html
  4. Sikap Ksatria
  5. Source: https://trisetiono79.blogspot.co.id/2014/08/mengenal-tokoh-wayang-pandawa-lima.html
  6. Hungry to Learn
  7. "group norms" - the traditions, behavioral standards, and unwritten rules that govern how teams function when they gather... Norms can be unspoken or openly acknowledged, but their influence is often profound.“ From: https://www.inc.com/michael-schneider/google-thought-they-knew-how-to-create-the-perfect.html Equality in distribution of conversational turn taking Social sensitivity Psychological safety
  8. collective intelligence (abilities that emerge out of collaboration) 
  9. https://www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.html Source: https://www.inc.com/michael-schneider/google-thought-they-knew-how-to-create-the-perfect.html Lead the efforts was Abeer Dubey, Google's director of people analytics (HR) Project Aristotle has managed to study 180 Google teams, conduct 200-plus interviews, and analyze over 250 different team attributes.  collective intelligence (abilities that emerge out of collaboration)  https://www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.html In Silicon Valley: Groups: innovate faster, see mistakes more quickly, find better solutions to problems 1+1 > 2
  10. Psychological safety:  Can we take risks on this team without feeling insecure or embarrassed? Dependability: Can we count on each other to do high quality work on time? Structure & clarity: Are goals, roles, and execution plans on our team clear? Meaning of work: Are we working on something that is personally important for each of us? Impact of work: Do we fundamentally believe that the work we’re doing matters? Project Aristotle,  philosopher's quote "The whole is greater than the sum of its parts“ Double blind survey, sample questions: Here are some sample items used in the study that participants were asked to agree or disagree with: Group dynamics: I feel safe expressing divergent opinions to the team. Skill sets: I am good at navigating roadblocks and barriers. Personality traits: I see myself as someone who is a reliable worker (informed by the Big Five personality assessment). Emotional intelligence: I am not interested in other people’s problems (informed by the Toronto Empathy Questionnaire). Demographic variables like tenure, level, and location were also collected. Source: https://rework.withgoogle.com/print/guides/5721312655835136/
  11. Deliver on Your Word
  12. Respect
  13. Respect
  14. Respect
  15. Great team: have each other’s back. I’d go to war with them again tomorrow. The team leaves you feeling energized