4. Silvana Wasitova, DTM(2)
• Toastmaster for 17 years, first double-DTM in Europe
• Enterprise Agile Coach based in Switzerland
• Worked in Canada, USA, UK, Germany, France, Switzerland
Private Swiss Bank
26. References
• Google Project Aristotle:
https://www.nytimes.com/2016/02/28/magazine/
what-google-learned-from-its-quest-to-build-the-
perfect-team.html
• Software for Your Head: Core Protocols for Creating
and Maintaining Shared Vision
by Jim McCarthy, Michele McCarthy, 2002
• The Core Protocols: A Guide to Greatness
by Richard Kasperowski, 2015
Notas del editor
Have you been part of a GREAT Team?
What made it Great???
What characteristics did it have?
Even if different team members have different roles
Deliver on Goal
"group norms" - the traditions, behavioral standards, and unwritten rules that
govern how teams function when they gather...
Norms can be unspoken or openly acknowledged, but their influence is often profound.“
From: https://www.inc.com/michael-schneider/google-thought-they-knew-how-to-create-the-perfect.html
Equality in distribution of conversational turn taking
Social sensitivity
Psychological safety
collective intelligence (abilities that emerge out of collaboration)
https://www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.html
Source: https://www.inc.com/michael-schneider/google-thought-they-knew-how-to-create-the-perfect.html
Lead the efforts was Abeer Dubey, Google's director of people analytics (HR)
Project Aristotle has managed to study 180 Google teams, conduct 200-plus interviews, and analyze over 250 different team attributes.
collective intelligence (abilities that emerge out of collaboration)
https://www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.html
In Silicon Valley: Groups: innovate faster, see mistakes more quickly, find better solutions to problems 1+1 > 2
Psychological safety: Can we take risks on this team without feeling insecure or embarrassed?
Dependability: Can we count on each other to do high quality work on time?
Structure & clarity: Are goals, roles, and execution plans on our team clear?
Meaning of work: Are we working on something that is personally important for each of us?
Impact of work: Do we fundamentally believe that the work we’re doing matters?
Project Aristotle,
philosopher's quote "The whole is greater than the sum of its parts“
Double blind survey, sample questions:
Here are some sample items used in the study that participants were asked to agree or disagree with:
Group dynamics: I feel safe expressing divergent opinions to the team.
Skill sets: I am good at navigating roadblocks and barriers.
Personality traits: I see myself as someone who is a reliable worker (informed by the Big Five personality assessment).
Emotional intelligence: I am not interested in other people’s problems (informed by the Toronto Empathy Questionnaire).
Demographic variables like tenure, level, and location were also collected.
Source: https://rework.withgoogle.com/print/guides/5721312655835136/
Deliver on Your Word
Respect
Respect
Respect
Great team: have each other’s back. I’d go to war with them again tomorrow.
The team leaves you feeling energized