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Web Strategy
Business English - 24.01.14


!

Dior Blaiseau // Henri Guérin // Gauvin Bristiel // Alexis Fillon
#WCMRS
SUMMARY
1.
2.
3.
4.
5.
6.
7.

Objectives
Target
Website blueprint
E-business strategy
SEO
SEA
Social Media
OBJECTIVES

Nicolas = High quality + Reasonable prices

website

increase sales
better user experience
develop customer loyalty
value added services
TARGET

18-50 male/female
CSP+
active people
confortable with internet shopping
they may know Nicolas (or not!)
!
!
!

= make Nicolas the standard for everyday wine buying
WEBSITE BLUEPRINT Homepage

Name
Appellation
Region

Color
WEBSITE BLUEPRINT Site structure

Choice

Year

Name

Number

Bottle

sign +
adress

Pay

OK + email
WEBSITE BLUEPRINT Site structure
WEBSITE BLUEPRINT Site structure
WEBSITE BLUEPRINT Product specifications
E-BUSINESS
Advanced Search Box
bring the advanced search to the homepage
search autocomplete feature
increase user experience
food and wine matching
an « akinator-like » search functionality

?

!
E-BUSINESS
Click-to-chat

real-time online customer service
offer support to the right person, at the right time
increase average basket value
reduce abandonment rate
E-BUSINESS
Fidelity Program
every order will give you « winecoins »
1$/€/£ spent = 1 winecoin earn
100 winecoin = 10% off your next order
available online + physical stores
E-BUSINESS
Nicolas Box
a new kind of membership
monthly fees starts at 15€ including delivery
1 box = 2 bottles selected with specialists
no commitment

15€

20€
E-BUSINESS

Others
free delivery in stores
weekly flash sales on nicolas.com
4 flash sales per year on specialized websites
premium account with additional functionalities
SEO
Current website

New website

total denial of HTML semantic

naming strategy

strange & confusing categorizing

en.nicolas.com
fr.nicolas.com
be.nicolas.com

no optimization anywhere
just keywords here and there…

!

no one at Nicolas ever worked its SEO

SEO-compatible and responsive theme
reorganization of categories
price comparators optimization
call-to-action
SEA

keywords
« nicolas wine » , « buy affordable wine » , « buy wine online » , « buy cheap wine » , « buy red wine »,
« buy white wine » , « inexpensive bordeaux wine », « online wine shop »…

ads

top ad

right ad

budget
8000€ / month
SOCIAL MEDIA
Objective : improve the current social media strategy based on the new website

keep the old page & strategy

events / new blog articles / new youtube videos / follow partners & retailers

more information about the products/ advices from Nicolas’s sommeliers

wine+food tips / SEO-oriented
THANK YOU !

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[Etude de cas] Nicolas par Webcombordx