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H&H Webranking GCC

Dubai, O t b
D b i October 7 2009
The story of H&H Webranking
     Annual corporate website survey, started in 1997 to improve
     use of Internet also for corporations
     Year by year
                 1997   Sweden
                 1998   Nordic countries
                 2001   Europe top 100
                 2004   Italy, Netherlands,
                        Italy Netherlands Germany
                 2007   Emerging markets: Russia, Kazakhstan, Ukraine, Turkey
                 2009   GCC, Europe top 500
                              ,     p    p




2009-10-07 | 2
What is H&H Webranking
     Yearly review of th largest
     Y    l    i    f the l    t
     corporate websites to improve
     online corporate communication
                                           According to 90% of
     850 websites in 30 countries
                                           the respondents, the
     The rankings are based on survey
     of requirements and demands from      corporate website is
     business journalists, analysts and     the main source for
     investors
                                          corporate information
     The H&H Webranking report is
     used regularly by more than 100
     companies throughout Europe as a
              i th     h tE
     tool for improving online
     communication




2009-10-07 | 3
How does it work
 Methodology
 M th d l
 1. The Survey
                 Questionnaire sent to analysts,
                                           y ,
                 investors and business journalists
                 Their answers create the basis for the
                 research protocol
                 20% renewal ratio

 2. The Ranking
                 Ranking of all websites based on the     3. The Results
                 protocol
                    t   l
                 Gathering of Best Practice database
                 Knowledge gathering of trends

 3. The Results
                 Analysis of the results
                 Publishing of results
                 The
                 Th H&H W b ki R
                           Webranking Report i
                                           t is
                 launched
                 Seminars and Awards



2009-10-07 | 4
The most published research on corporate
websites




2009-10-07 | 5
H&H Webranking GCC
     First ranking of corporate websites in GCC
     Largest companies by market cap in
                 Bahrain
                 Kuwait
                 Qatar
                 Saudi Arabia
                 United Arab Emirates
     Total of 85 companies
     GCC rankings are the first to be published based on the
     protocol of 2009




2009-10-07 | 6
Examples of findings in the survey 2009
    p             g              y    9

   Requirements based on responses from more than 350
       business journalists, analysts and investors
Up to date information

Q: How fast should the news flow on a corporate website (i.e.
financial reports, press releases, webcasts etc.) be updated?
            p    ,p              ,              )     p

Answers                                        Number           Share

1.In real time                                  195             62%

2.Within 3 minutes                               62             20%

3.During the same day                            35             11%

4.Within
4 Within a week                                   8              3%




2009-10-07 | 8
Internet habits

Q: How often are you connected to the Internet?

Answers                                           Number   Share
1.Permanently online                               256     82%
2.One or more times per day                         52     17%
3.At least once a week                              0       0%
4.Less often than once a week                       1       0%




2009-10-07 | 9
Information on corporate websites

Q: How often do you search for information on corporate websites?

Answers                                      Number        Share

1.Several
1 Several times per day                        139          44%

2.Daily                                         88          28%

3.Weekly
3 W kl                                          58          19%

4.Monthly or less often                         18          6%




2009-10-07 | 10
Mobile access

Q: Do you access the Web with a mobile phone?

Answers                                                          Number   Share
1.Daily                                                            48     15%
2.Weekly                                                           50     16%
3.Monthly                                                          18      6%
4.Never, although I have a cell phone with an internet browser     51     16%
5.Never, don’t use a cell phone with an internet browser           53     17%




2009-10-07 | 11
Most requested – financial information
     Latest annual report in PDF
     L           l        i
     Latest interim report in PDF
     Financial targets
     Debt/credit/financing
                         g
     information
     Information about major
     shareholders/free float




2009-10-07 | 12
Most requested – press
     Archive f
     A hi of press releases
                     l
     Clear time-stamps for press
     releases
       l
     Fact sheet in PDF
     Transcripts from
     teleconferences




2009-10-07 | 13
Most requested – company information
     Market h
     M k share/Sector or
                  /S
     competitor statistics
     Fast f t
     F t facts with key information
                ith k i f      ti
     Information about the business
     operations
     Geographical dispersion of
     production and sales




2009-10-07 | 14
The results and the reports
                      p
How does it work
 Methodology
 M th d l
 1. The Survey
                  Questionnaire sent to analysts,
                                            y ,
                  investors and business journalists
                  Their answers create the basis for the
                  research protocol
                  20% renewal ratio

 2. The Ranking
                  Ranking of all websites based on the     3. The Results
                  protocol
                     t   l
                  Gathering of Best Practice database
                  Knowledge gathering of trends

 3. The Results
                  Analysis of the results
                  Publishing of results
                  The
                  Th H&H W b ki R
                            Webranking Report i
                                            t is
                  launched
                  Seminars and Awards



2009-10-07 | 16
The results and the reports
     Results published in business
     R     l      bli h d i b i
     dailies all over the world
     Reports available to all
     R     t    il bl t ll
     companies included in the
           g
     rankings
                  General report
                  Company report
                  Sector
                  S t report t

     Content of the reports
                  Q&A of target group survey
                  Analysis of requirements
                  Scoring motive
                  Best practice
                  Company result


2009-10-07 | 17
Questions and answers from the target
 group survey




2009-10-07 | 18
Analysis of requirements of each sector on
 a corporate website




2009-10-07 | 19
Scoring motive
     Who wants the criteria
                  By target group
                  By region




2009-10-07 | 20
Best practice
     What companies have solved the issue in a good way?
                  Links and screenshots




2009-10-07 | 21
Company score
     Score per criteria
     Also score for your
     peers are available in
     the Sector report




2009-10-07 | 22
Winners of H&H Webranking GCC
     Award ceremony today 18.15
     Press conference tomorrow 10.00
     Results published on www.webranking.eu tomorrow 11.00




2009-10-07 | 23

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HH Webranking GCC Awards 2009 10 07

  • 1. H&H Webranking GCC Dubai, O t b D b i October 7 2009
  • 2. The story of H&H Webranking Annual corporate website survey, started in 1997 to improve use of Internet also for corporations Year by year 1997 Sweden 1998 Nordic countries 2001 Europe top 100 2004 Italy, Netherlands, Italy Netherlands Germany 2007 Emerging markets: Russia, Kazakhstan, Ukraine, Turkey 2009 GCC, Europe top 500 , p p 2009-10-07 | 2
  • 3. What is H&H Webranking Yearly review of th largest Y l i f the l t corporate websites to improve online corporate communication According to 90% of 850 websites in 30 countries the respondents, the The rankings are based on survey of requirements and demands from corporate website is business journalists, analysts and the main source for investors corporate information The H&H Webranking report is used regularly by more than 100 companies throughout Europe as a i th h tE tool for improving online communication 2009-10-07 | 3
  • 4. How does it work Methodology M th d l 1. The Survey Questionnaire sent to analysts, y , investors and business journalists Their answers create the basis for the research protocol 20% renewal ratio 2. The Ranking Ranking of all websites based on the 3. The Results protocol t l Gathering of Best Practice database Knowledge gathering of trends 3. The Results Analysis of the results Publishing of results The Th H&H W b ki R Webranking Report i t is launched Seminars and Awards 2009-10-07 | 4
  • 5. The most published research on corporate websites 2009-10-07 | 5
  • 6. H&H Webranking GCC First ranking of corporate websites in GCC Largest companies by market cap in Bahrain Kuwait Qatar Saudi Arabia United Arab Emirates Total of 85 companies GCC rankings are the first to be published based on the protocol of 2009 2009-10-07 | 6
  • 7. Examples of findings in the survey 2009 p g y 9 Requirements based on responses from more than 350 business journalists, analysts and investors
  • 8. Up to date information Q: How fast should the news flow on a corporate website (i.e. financial reports, press releases, webcasts etc.) be updated? p ,p , ) p Answers Number Share 1.In real time 195 62% 2.Within 3 minutes 62 20% 3.During the same day 35 11% 4.Within 4 Within a week 8 3% 2009-10-07 | 8
  • 9. Internet habits Q: How often are you connected to the Internet? Answers Number Share 1.Permanently online 256 82% 2.One or more times per day 52 17% 3.At least once a week 0 0% 4.Less often than once a week 1 0% 2009-10-07 | 9
  • 10. Information on corporate websites Q: How often do you search for information on corporate websites? Answers Number Share 1.Several 1 Several times per day 139 44% 2.Daily 88 28% 3.Weekly 3 W kl 58 19% 4.Monthly or less often 18 6% 2009-10-07 | 10
  • 11. Mobile access Q: Do you access the Web with a mobile phone? Answers Number Share 1.Daily 48 15% 2.Weekly 50 16% 3.Monthly 18 6% 4.Never, although I have a cell phone with an internet browser 51 16% 5.Never, don’t use a cell phone with an internet browser 53 17% 2009-10-07 | 11
  • 12. Most requested – financial information Latest annual report in PDF L l i Latest interim report in PDF Financial targets Debt/credit/financing g information Information about major shareholders/free float 2009-10-07 | 12
  • 13. Most requested – press Archive f A hi of press releases l Clear time-stamps for press releases l Fact sheet in PDF Transcripts from teleconferences 2009-10-07 | 13
  • 14. Most requested – company information Market h M k share/Sector or /S competitor statistics Fast f t F t facts with key information ith k i f ti Information about the business operations Geographical dispersion of production and sales 2009-10-07 | 14
  • 15. The results and the reports p
  • 16. How does it work Methodology M th d l 1. The Survey Questionnaire sent to analysts, y , investors and business journalists Their answers create the basis for the research protocol 20% renewal ratio 2. The Ranking Ranking of all websites based on the 3. The Results protocol t l Gathering of Best Practice database Knowledge gathering of trends 3. The Results Analysis of the results Publishing of results The Th H&H W b ki R Webranking Report i t is launched Seminars and Awards 2009-10-07 | 16
  • 17. The results and the reports Results published in business R l bli h d i b i dailies all over the world Reports available to all R t il bl t ll companies included in the g rankings General report Company report Sector S t report t Content of the reports Q&A of target group survey Analysis of requirements Scoring motive Best practice Company result 2009-10-07 | 17
  • 18. Questions and answers from the target group survey 2009-10-07 | 18
  • 19. Analysis of requirements of each sector on a corporate website 2009-10-07 | 19
  • 20. Scoring motive Who wants the criteria By target group By region 2009-10-07 | 20
  • 21. Best practice What companies have solved the issue in a good way? Links and screenshots 2009-10-07 | 21
  • 22. Company score Score per criteria Also score for your peers are available in the Sector report 2009-10-07 | 22
  • 23. Winners of H&H Webranking GCC Award ceremony today 18.15 Press conference tomorrow 10.00 Results published on www.webranking.eu tomorrow 11.00 2009-10-07 | 23