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PEOPLE HAVE PRIORITY




People
have
Priority
04   People have Priority. The W&H family.
06   The future begins in the present. Innovation and quality at W&H.
10   People set milestones. The W&H story.
14   Precise, effective, safe. The W&H areas of application.
16   A focal point of the dental world. W&H Bürmoos.
18   It does not get much safer than this. W&H Sterilization Brusaporto.
22   From Austria to Zambia. W&H International.
For me, my fellow
                                            human beings
                                            always take priority
                                            in my thoughts
                                            and actions.


Anyone who develops instruments             vision in mind can we continually           successful W&H dental family day
used to safeguard human health must         improve the health of the individual.       after day. Our development is rooted in
never lose sight of the fact that in this   We regard the wellbeing of the              a strong sense of team spirit. I feel
process people always have priority.        customer to be equally important.           that it is very important to maintain
We develop innovative and pragmatic         Only customers who are impressed by         this dynamic in the company.
dental solutions for people’s wellbeing.    our service, our product quality and        A dynamic that makes W&H unique
                                            our solution potential are able to look     throughout the world.
As a result, we must consider people        after the patient’s wellbeing in the best
in their three most important outward       way possible. The wellbeing of our          I am proud that we have established a
forms. The starting point of our            employees is also close to our hearts       good reputation as a sound, traditional
combined action is always the               because they are the ones that              family company in the dental sector:
wellbeing of the patient. Only with this    safeguard the foundations of the            people have priority!




Peter Malata, graduate engineer



                                                                                                                  People have Priority   3
People have Priority The W&H family.




The notion of family is an integral part of our
company philosophy. This family is characterised by
proficiency, commitment and mutual trust. These
characteristics provide the foundation for the healthy
development of our company.
Peter Malata, graduate engineer



Pulling together and in the same     are exported to over 90 countries      this is the W&H of today. And
direction is my motto: W&H is one    around the world. The recipe for our   tomorrow? W&H is continuing to
of the leading manufacturers of      success is the principle of the        grow as a sound employer: profitable,
dental precision devices. The        dental family. Product quality,        social, stable and family-owned.
company employs more than 900        innovative strength and a dynamic
staff. 95 per cent of the products   organisation with real teams –         People have Priority.




                                                                                                     People have Priority   5
The future begins in the present.
    Innovation and quality at W&H.




    My desire is a vision at the same time: to make sure
    that our products are always ahead of the times.
    Peter Malata, graduate engineer




    The right product, at the right time    contribute their innovative energy.     management systems worldwide.
    and with the best possible quality.     W&H is a synonym for quality.           W&H also complies with the
    That is the drive that characterises    Producing instruments to the highest    requirements of ISO 13485 for the
    the W&H spirit of innovation and        level of quality and safety takes       quality management of medical
    quality management.                     priority. W&H regard quality as being   devices, the quality standard “Good
                                            synonymous with respect towards         Manufacturing Practice”, the Medical
    Innovation means being open to new      and responsibility for the user,        Device Directive Annex II 93/42/EEC
    ideas. W&H cooperates closely with      patients and the environment.           and the international environment
    technical and medical research                                                  management standard 14001.
    facilities and university institutes.   W&H complies with all internationally
                                            relevant quality criteria. These are    W&H Sterilization in Brusaporto is
    W&H has also launched an in-house       described in standards such as ISO      a member of the TC2-wg5 working group
    process for ideas management. This      9001 – the standard that is the most    which has drawn up the EN 13060
    means that every employee is able to    commonly used basis for quality         standard for small steam sterilizers.




6   People have Priority
Walter Schuh, Development team
People set milestones.
     The W&H story.




     It has always been people who, with their spirit and
     commitment, have contributed to the successful
     development of W&H.
     Hilde Malata, Co-founder




     W&H has a tradition of considering            This was an extraordinarily happy               took over the company on
     business relationships from a human           day for the family: at 4:00 am, their           1 December 1996. New management
     viewpoint. In 1946, Peter Malata,             son Peter was born. Unparalleled                structures were implemented: W&H
     graduate engineer, became factory             growth set in: in 1964, W&H                     was rebuilt into a powerful and
     manager of W&H. The company which             Deutschland was opened, followed                forward-looking team organisation
     was founded in 1890 in Berlin by Jean         by subsidiaries in France, Italy,               which responds flexibly to the needs
     Weber and Hugo Hampel, moved to               Sweden and Great Britain.                       of the customer. In 1999, W&H
     Bürmoos in the middle of the 1940s.                                                           Sterilization was opened near
                                                   Today, W&H is represented in over               Bergamo in Italy. The company
     On 20 May 1958, ownership of W&H              90 countries around the world.                  effortlessly built on the W&H
     was passed to Peter and Hilde Malata.         Peter Malata Jr., graduate engineer,            success story.




     01 Contra-angle handpiece no. 2, 1907         05 Ball bearing turbine, prototype, 1959        09 “EndoCursor” file contra-angle handpieces, 1980–84
     02 Dentist’s chair, 1919                      06 Hilde and Peter Malata Sr., 1972             10 Electronically controlled devices
     03 Inlay articles, 1925–39                    07 Air bearing turbine “W&H Wispair”, 1962–68      “Elco standard”, 1980–84
     04 Foot-operated drilling machines, 1946–55   08 “76” series, 1975                            11 “800” series turbines, 1990–99

10   People have Priority
01              02   03




04




05              06




     People
     have
     Priority
                07   08




09              10   11
Christine Pöll, Accounting team
Precise, effective, safe.
The W&H areas of application.




The patient expects pain-free treatment which
preserves the tooth. The dentist expects a precise,
reliable and low-noise instrument.
Dr. Michaela Malata-Lutz, dentistry specialist




Restoration & prosthetics                 Endodontics                              Sterilization & maintenance
The invention of the new LED generator    Carry out treatment safely and           The highest level of hygiene:
solution is an up-to-date example of      delicately: with W&H Endo systems        sterilization and maintenance products
“made in Austria” innovation strength.    for the preparation of the root canal.   as a complete solution from W&H.

Prophylaxis & periodontology              Oral surgery & implantology              Dental laboratory
Sophisticated tip technology: W&H         Guarantee the best possible              Economical, ergonomic and reliable right
instruments for prophylaxis and           treatment results: W&H products for      down to the finishing touches: W&H la-
teeth cleaning.                           dental surgery procedures.               boratory equipment for perfect creations.




                                                                                                              People have Priority   15
Centre of the dental world
     W&H Bürmoos.




     There is no stagnation in the economy.
     Even Ignaz Glaser said: if you are not moving forwards,
     you are moving backwards.
     Peter Malata, graduate engineer




     The pioneering spirit of Ignaz Glaser   the focal point of the dental world.    contribution to the high quality of
     who built the first glassworks in       W&H is one of the most important        W&H products. Ongoing internal and
     Bürmoos in 1881 is still reflected at   employers in the entire Federal State   external professional development
     W&H today. Glaser heralded the          of Salzburg and is clearly committed    and further training are important
     arrival of the Industrial Age in the    to the site: the outstanding            elements of our company
     Flachgau region. The glass ovens may    professionals on the regional job       philosophy. Up-to-date expertise is
     be long gone but with its two W&H       market and the expanding structure      the best way to guarantee top
     dental plants, Bürmoos has become       on site make a significant              quality and innovative strength.




                                                                                        Graduate engineer DI Peter Malata (left) and
16   People have Priority                                                               Dr. Bernd Rippel (right), management board
It does not get much safer than
                                               this.
                                               W&H Sterilization Brusaporto.




                                               Education and information are our top priority.
                                               Daniele Ongaro, Michel Paten and Christian Stempf




                                               W&H Sterilization was founded near              of internationally valid norms and     desirable transport connections
                                               Bergamo, Italy in 1999. The ideas               standards on the topic of hygiene.     as well as the highly educated
                                               that Michel Paten, Daniele Ongaro               The educational objectives of the      employees provide optimum
                                               and Christian Stempf initially                  company are also linked to this:       conditions for W&H Sterilization.
                                               concocted in a garage became an                 W&H Sterilization consistently         Due to a constant, worldwide
                                               international success in no time at             carries out informational work on      expansion and the ongoing increase
                                               all. Unparalleled pioneering spirit             the importance of complying with       in production, the impressive new
                                               and outstanding management                      standards, recommendations and         plant in Brusaporto was opened in
                                               guarantee top-level standards of                guidelines. This guarantees that the   2007. Quality control is the core of
                                               hygiene. W&H Sterilization is a                 best possible hygiene standards are    the new plant: every sterilizer is
                                               member of various working groups                achieved. The production               tested for more than five hours
                                               and plays a part in the development             environment in Lombardy, the           before being dispatched.
© Photo; Michel Paten: Photo Black and White




                                               Daniele Ongaro, Michel Paten and Christian Stempf
                                               Management team, W&H Sterilization                                                                             People have Priority   19
My objective: optimum and innovative dental
solutions. For people’s wellbeing.
Andreas Bruckmoser, Development team
W&H Dentalwerk Bürmoos (Austria)




                                       W&H Sterilization (Italy)




                                                                                           wh.com
     From Austria to Zambia


     W&H is a dynamic company which is         All current sites can be found at wh.com.
     expanding considerably. W&H can
     currently be found in over 90             W&H technical services are of the
     countries on all continents of the        same high standard throughout the
     earth. As well as the three production    world. For this reason, service
     sites in Bürmoos (Austria) and            technicians from all countries
     Brusaporto (Italy), there are a number    regularly participate in professional
     of sales companies and sales              development and training at W&H
     representatives.                          training centres.




     wh.com




22   People have Priority
W&H Dentalwerk Bürmoos GmbH       t +43 6274 6236-0    W&H Sterilization Srl.   t +39-035-66 63 000
Ignaz-Glaser-Str. 53, PO Box 1    f +43 6274 6236-55   Via Bolgara, 2           f +39-035-50 96 988
5111 Bürmoos, Austria             office@wh.com        24060 Brusaporto (BG)    office@wnhster.it     wh.com

20325 AEN Rev. 000 / 19.01.2009
Subject to alteration.

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  • 2. 04 People have Priority. The W&H family. 06 The future begins in the present. Innovation and quality at W&H. 10 People set milestones. The W&H story. 14 Precise, effective, safe. The W&H areas of application. 16 A focal point of the dental world. W&H Bürmoos. 18 It does not get much safer than this. W&H Sterilization Brusaporto. 22 From Austria to Zambia. W&H International.
  • 3. For me, my fellow human beings always take priority in my thoughts and actions. Anyone who develops instruments vision in mind can we continually successful W&H dental family day used to safeguard human health must improve the health of the individual. after day. Our development is rooted in never lose sight of the fact that in this We regard the wellbeing of the a strong sense of team spirit. I feel process people always have priority. customer to be equally important. that it is very important to maintain We develop innovative and pragmatic Only customers who are impressed by this dynamic in the company. dental solutions for people’s wellbeing. our service, our product quality and A dynamic that makes W&H unique our solution potential are able to look throughout the world. As a result, we must consider people after the patient’s wellbeing in the best in their three most important outward way possible. The wellbeing of our I am proud that we have established a forms. The starting point of our employees is also close to our hearts good reputation as a sound, traditional combined action is always the because they are the ones that family company in the dental sector: wellbeing of the patient. Only with this safeguard the foundations of the people have priority! Peter Malata, graduate engineer People have Priority 3
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  • 5. People have Priority The W&H family. The notion of family is an integral part of our company philosophy. This family is characterised by proficiency, commitment and mutual trust. These characteristics provide the foundation for the healthy development of our company. Peter Malata, graduate engineer Pulling together and in the same are exported to over 90 countries this is the W&H of today. And direction is my motto: W&H is one around the world. The recipe for our tomorrow? W&H is continuing to of the leading manufacturers of success is the principle of the grow as a sound employer: profitable, dental precision devices. The dental family. Product quality, social, stable and family-owned. company employs more than 900 innovative strength and a dynamic staff. 95 per cent of the products organisation with real teams – People have Priority. People have Priority 5
  • 6. The future begins in the present. Innovation and quality at W&H. My desire is a vision at the same time: to make sure that our products are always ahead of the times. Peter Malata, graduate engineer The right product, at the right time contribute their innovative energy. management systems worldwide. and with the best possible quality. W&H is a synonym for quality. W&H also complies with the That is the drive that characterises Producing instruments to the highest requirements of ISO 13485 for the the W&H spirit of innovation and level of quality and safety takes quality management of medical quality management. priority. W&H regard quality as being devices, the quality standard “Good synonymous with respect towards Manufacturing Practice”, the Medical Innovation means being open to new and responsibility for the user, Device Directive Annex II 93/42/EEC ideas. W&H cooperates closely with patients and the environment. and the international environment technical and medical research management standard 14001. facilities and university institutes. W&H complies with all internationally relevant quality criteria. These are W&H Sterilization in Brusaporto is W&H has also launched an in-house described in standards such as ISO a member of the TC2-wg5 working group process for ideas management. This 9001 – the standard that is the most which has drawn up the EN 13060 means that every employee is able to commonly used basis for quality standard for small steam sterilizers. 6 People have Priority
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  • 10. People set milestones. The W&H story. It has always been people who, with their spirit and commitment, have contributed to the successful development of W&H. Hilde Malata, Co-founder W&H has a tradition of considering This was an extraordinarily happy took over the company on business relationships from a human day for the family: at 4:00 am, their 1 December 1996. New management viewpoint. In 1946, Peter Malata, son Peter was born. Unparalleled structures were implemented: W&H graduate engineer, became factory growth set in: in 1964, W&H was rebuilt into a powerful and manager of W&H. The company which Deutschland was opened, followed forward-looking team organisation was founded in 1890 in Berlin by Jean by subsidiaries in France, Italy, which responds flexibly to the needs Weber and Hugo Hampel, moved to Sweden and Great Britain. of the customer. In 1999, W&H Bürmoos in the middle of the 1940s. Sterilization was opened near Today, W&H is represented in over Bergamo in Italy. The company On 20 May 1958, ownership of W&H 90 countries around the world. effortlessly built on the W&H was passed to Peter and Hilde Malata. Peter Malata Jr., graduate engineer, success story. 01 Contra-angle handpiece no. 2, 1907 05 Ball bearing turbine, prototype, 1959 09 “EndoCursor” file contra-angle handpieces, 1980–84 02 Dentist’s chair, 1919 06 Hilde and Peter Malata Sr., 1972 10 Electronically controlled devices 03 Inlay articles, 1925–39 07 Air bearing turbine “W&H Wispair”, 1962–68 “Elco standard”, 1980–84 04 Foot-operated drilling machines, 1946–55 08 “76” series, 1975 11 “800” series turbines, 1990–99 10 People have Priority
  • 11. 01 02 03 04 05 06 People have Priority 07 08 09 10 11
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  • 15. Precise, effective, safe. The W&H areas of application. The patient expects pain-free treatment which preserves the tooth. The dentist expects a precise, reliable and low-noise instrument. Dr. Michaela Malata-Lutz, dentistry specialist Restoration & prosthetics Endodontics Sterilization & maintenance The invention of the new LED generator Carry out treatment safely and The highest level of hygiene: solution is an up-to-date example of delicately: with W&H Endo systems sterilization and maintenance products “made in Austria” innovation strength. for the preparation of the root canal. as a complete solution from W&H. Prophylaxis & periodontology Oral surgery & implantology Dental laboratory Sophisticated tip technology: W&H Guarantee the best possible Economical, ergonomic and reliable right instruments for prophylaxis and treatment results: W&H products for down to the finishing touches: W&H la- teeth cleaning. dental surgery procedures. boratory equipment for perfect creations. People have Priority 15
  • 16. Centre of the dental world W&H Bürmoos. There is no stagnation in the economy. Even Ignaz Glaser said: if you are not moving forwards, you are moving backwards. Peter Malata, graduate engineer The pioneering spirit of Ignaz Glaser the focal point of the dental world. contribution to the high quality of who built the first glassworks in W&H is one of the most important W&H products. Ongoing internal and Bürmoos in 1881 is still reflected at employers in the entire Federal State external professional development W&H today. Glaser heralded the of Salzburg and is clearly committed and further training are important arrival of the Industrial Age in the to the site: the outstanding elements of our company Flachgau region. The glass ovens may professionals on the regional job philosophy. Up-to-date expertise is be long gone but with its two W&H market and the expanding structure the best way to guarantee top dental plants, Bürmoos has become on site make a significant quality and innovative strength. Graduate engineer DI Peter Malata (left) and 16 People have Priority Dr. Bernd Rippel (right), management board
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  • 19. It does not get much safer than this. W&H Sterilization Brusaporto. Education and information are our top priority. Daniele Ongaro, Michel Paten and Christian Stempf W&H Sterilization was founded near of internationally valid norms and desirable transport connections Bergamo, Italy in 1999. The ideas standards on the topic of hygiene. as well as the highly educated that Michel Paten, Daniele Ongaro The educational objectives of the employees provide optimum and Christian Stempf initially company are also linked to this: conditions for W&H Sterilization. concocted in a garage became an W&H Sterilization consistently Due to a constant, worldwide international success in no time at carries out informational work on expansion and the ongoing increase all. Unparalleled pioneering spirit the importance of complying with in production, the impressive new and outstanding management standards, recommendations and plant in Brusaporto was opened in guarantee top-level standards of guidelines. This guarantees that the 2007. Quality control is the core of hygiene. W&H Sterilization is a best possible hygiene standards are the new plant: every sterilizer is member of various working groups achieved. The production tested for more than five hours and plays a part in the development environment in Lombardy, the before being dispatched. © Photo; Michel Paten: Photo Black and White Daniele Ongaro, Michel Paten and Christian Stempf Management team, W&H Sterilization People have Priority 19
  • 20. My objective: optimum and innovative dental solutions. For people’s wellbeing. Andreas Bruckmoser, Development team
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  • 22. W&H Dentalwerk Bürmoos (Austria) W&H Sterilization (Italy) wh.com From Austria to Zambia W&H is a dynamic company which is All current sites can be found at wh.com. expanding considerably. W&H can currently be found in over 90 W&H technical services are of the countries on all continents of the same high standard throughout the earth. As well as the three production world. For this reason, service sites in Bürmoos (Austria) and technicians from all countries Brusaporto (Italy), there are a number regularly participate in professional of sales companies and sales development and training at W&H representatives. training centres. wh.com 22 People have Priority
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  • 24. W&H Dentalwerk Bürmoos GmbH t +43 6274 6236-0 W&H Sterilization Srl. t +39-035-66 63 000 Ignaz-Glaser-Str. 53, PO Box 1 f +43 6274 6236-55 Via Bolgara, 2 f +39-035-50 96 988 5111 Bürmoos, Austria office@wh.com 24060 Brusaporto (BG) office@wnhster.it wh.com 20325 AEN Rev. 000 / 19.01.2009 Subject to alteration.