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Accessibility as innovation

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Instead of trying to reduce the chaos of complexity, we can embrace it.

Instead of thinking about designing for a narrow middle of the curve, we embrace the full spectrum....from the beginning.

We can make accessibility part of innovation, not just designing products for people with disabilities but in constructing our world. We can think about how new technology can -- and does -- change society. And how we can find inspiration in extreme needs that can change the our experience.

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Accessibility as innovation

  1. 1. A ^ Web for Everyone Accessibility as innovation Whitney Quesenbery WQusability and Center for Civic Design @whitneyq | @aWebforEveryone | @civicdesign World
  2. 2. It's a wicked problem: incomplete contradictory or changing
  3. 3. Usability and accessibility are like twins separated at birth
  4. 4. How do we include people with disabilities in our design considerations?
  5. 5. Hidden Invisible Misunderstood
  6. 6. Stewart Brand's Pace Layers
  7. 7. I feel like technology is finally catching up with what I truly need. Glenda Watson Hyatt DoItMyselfBlog.com 1876 2010200019901980 Telephone Fax Email Walkman Blackberry iPod iPhone JAWS VoiceOver Facebook Twitter Google Apple I Macintosh IBM PC iPad Android 2014 Airbnb Square Instagram
  8. 8. Principles for Accessible UX 1. People first 2. Clear purpose 3. Solid structure 4. Easy interaction 5. Helpful wayfinding 6. Clean presentation 7. Plain language 8. Accessible media 9. Universal usability http://rosenfeldmedia.com/a-web-for-everyone/accessible-ux-principles-and-guidelines/
  9. 9. Take ^ participation seriously diverse
  10. 10. Invite everyone in Photos: ITIF AVTI/CATEA
  11. 11. Jacob "The right technology lets me do anything." • Paralegal, writes case summaries overnight • Wants to go to law school • Shares an apartment with a friend • Complete gadget geek
  12. 12. Jacob "The right technology lets me do anything." • Paralegal, writes case summaries overnight • Wants to go to law school • Shares an apartment with a friend • Complete gadget geek
  13. 13. Carol Jacob Lea Emily Steven Maria Trevor Vishnu Personas from A Web for Everyone
  14. 14. Create ^ ways to innovate better
  15. 15. Be flexible... for devices ...
  16. 16. Photos: Adaptive Design.org and Ruth Fremson/The New York Times Be flexible... for devices and people
  17. 17. Fit technology to the person Android Talking Dialer
  18. 18. Reconsider "everyday" activities
  19. 19. Find new ways to use (cool) tools www.transcense.com
  20. 20. Appeal to all senses
  21. 21. Find inspiration everywhere www.openideo.com/open/voting
  22. 22. Change ^ perspective your
  23. 23. Illegitimi non carborundum* * Change is hard Photo: mtstcil.org
  24. 24. Own the problem Aimee Mullins, in an outfit designed by Alexander McQueen
  25. 25. Storytelling for User Experience with Kevin Brooks Global UX with Daniel Szuc A Web for Everyone with Sarah Horton http://rosenfeldmedia.com/books/a-web-for-everyone/
  26. 26. Get in touch! Whitney Quesenbery whitneyq@wqusability.com @whitneyq civicdesign.org @civicdesign @aWebforEveryone
  27. 27. Thank you.

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